My wife upgraded her operating system and did not sync and lost all her songs
My wife was told to upgrade her phone's operating system. After doing this it asked her to sync and she said no. Now all her songs are gone, no music on the computer library or the phone. Any ideas how to fix would be geatly appreciated.
How did your wife got her songs in the first place? Isn't it sync from iTunes?
If the songs were bought from iTunes then you can re-download again for free under Purchases.
Similar Messages
-
I just upgraded my operating system on my MacBook Air and now my laptop won't detect my Toshiba 1T external hard drive, how to solve this problem?
Try some of the troubleshooting steps outlined below:
Troubleshooting an external hard drive
> Unplug the hard drive, wait a few seconds, and then plug it back in
> Restart the computer
> Unplug any other peripherals from the computer
> Plug it into a different USB port
If none of those steps work, see if it is recognized in Disk Utility.
Checking a disk with Disk Utility
To check a disk using Disk Utility, launch the Disk Utility application in any of the following ways:
> Type the first few letters of its name into Spotlight. Select it from the results.
> Go Launchpad > Utilities > Disk Utility
> Go Applications > Utilities > Disk Utility
Once Disk Utility is opened, check to see if your external HD appears on the sidebar. If it doesn't appear at first, try the troubleshooting steps above again while leaving Disk Utility open, each time checking to see if the external HD appears.
Austin -
have verizon iphone 3g; recent upgrade of operating system. suddenly calendar has wiped out all entries and am unable to add new ones.
Please define "tried to add the Image"?
OS Installer Packages do not point to "images". They point to the complete set of source files including the directory structure from the media.
Is there a specific reason you are using OS Installer packages though? In general, there is no reason to use them anymore (unless you are actually still deploying XP).
Jason | http://blog.configmgrftw.com | @jasonsandys -
hi there i have an iphone 4 i think it started installing ios6 and did not complete and now my phone refuses to restart it just keeps on rebooting
Try forcing the phone into recovery mode. Disable ALL anti-virus & firewalls first.
Turn your phone off, then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option of restoring from backup or as a new device. -
I just upgraded the operating system on my Iphone 5 and now I cannot access my Gmail accounts.
I just upgraded the operating sysem on my Iphone 5 and now I cannot access my Gmail accounts. The icon shows I have messages.
I keep getting asked to log in with my email and password. I get an error that tells me to activate the cookies, but they are already activated.Delete the account and add it back.
-
New Operating System Drivers Did Not Transfer
I recently bought a HP Pavilion DV7, Product Number : LW174UA#ABA, from my friend and decided to install a new operating system onto it. My buddy didn't tell me much about what was wrong with it, other than it ran a little slow. I figured that it was cheap enough and I could easily throw Windows 7 x64 on it, instead of using Windows 8.1 x64 which he had installed on it a while ago, and use it as sort of a backup to my desktop.
I installed a new copy of Windows 7 Professional x64 on it and when the installation was complete I noticed I could not access the internet nor use the usb drives. I went into device manager and discovered that a handful of decives had the warning yellow triangle explanation symbol next to them. I quickly looked at the problem and noticed most of them had Error Code 28. This told me that I will need to install the drivers for the parts.
Okay, that shouldn't be too difficult. I found the WiFi driver and installed it. The issue was solved (temporarily) and I could access the internet.
After searching through forums I found out that my usb problem can be many different issues. I then came to the conclusion that a service pack update (since I could not find any usb drivers) should fix the issue. Nope, the usb drivers still have not been properly installed. On top of that, the internet now truns on and off. I will have access for a few seconds and then my computer tells me that I do not have any conntections.
Does anyone know what I did wrong or where I can find the drivers that may fix this issue?
I already went to the HP drivers site and installed most of the drivers. Things like the finger print scanner I am not too concerned with at this time so I skipped over those.
This question was solved.
View Solution.Hi:
It's not related.
You need the card reader driver...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-102008-2&cc=us&dlc=en&lc=en... -
When I downloaded Firefox version 10 it would not load Ebooks through my college website. Had to reinstall previous version, in order to work on assignments.
Well, it's what I did to get my Java working in Firefox 4. I installed both binaries into my Library/Internet Plug-ins folder. The version was newer that what was previously installed (newer version is 0.9.7.5). It solved the Java problems I was having. My inital problem was that Java would not initiate and no applets would run in Firefox version 4 which I just installed a few days ago.
I know the readme.txt. says it is not compatible with version 4, but the release date on 0.9.7.5 is after the release date of Firefox 4 and so that was I tried it. I figure there was nothing to lose as at worst it woud update my two plug-in files. Nothing was going to be changed otherwise. If you try it, it might work. -
This devise is already associated with a apple ID you can download past purchase with just one apple ID every 90 days .you can out associate this device with a different ID for 2 days
Prita wrote:
I want to update my current iOS from 4.2.1 to 5.0.1 for the Assistive Touch feature that allows you to have an on screen home button
I tried downloading the file myself (not through iTunes), making sure I got the iPod 4G file. Go into iTunes and install it and it says it cannot upgrade because the firmware is not compatible
iOS 4.2.1 - there's a clue. It begs the question about which model of iPod you have. Yes, I know you said: (and yes, I have a 4G) by which I assume you're saying that you have a 4th generation Touch, but are you sure? This has been claimed before by people who then discover that they do not have a 4th gen Touch. Which size Touch do you have and what is the model number on the back of your iPod? If it says model A1288, that's a 2nd generation iPod Touch. Check this page http://support.apple.com/kb/HT1353 for help in identifying your model of iPod.
The second clue - and the reason I've mentioned all this, is that you then say you have downloaded the file yourself but "it cannot upgrade because the firmware is not compatible." In other words, iOS 5.0 cannot be used with your iPod. That also suggests that you have 2nd gen Touch.
Persumbaly, you have tried connecting the Touch to iTunes and selecting "check for updates?" What does it say? -
Since adding microsoft exchange I sunced my phone and lost all of my old contact, notes. etc. Also, when I do get a text message it appears as a number instead of a name. What did I do wrong and can I get my old info restored. When I tried restoring it only gave me the same thing.
That number is for an apple server in the UK that is used for iMessage activation. A hidden SMS is snet to that number when you turn iMessage on and is used to verify your phone number. I suggest you turn iMessage off. In settings/phone turn on dial assist. Check with your carrier to see if you can send an international SMS as you end that possibility to activate iMessage. Rest your phone (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).) then turn iMessage back on.
-
Are there any options to recover your enter passcode with out losing all info on ipad. My 1 year old somehow set an "enter passcode" which is different than the "restrictions passcode" . I am not an apple user, do not have an ipone or itunes account. There for my ipad is not synced with any other device. Is my only option to lose all my pictures and video? There must be another solution in this high tech world. I can't handle losing the 1st day of kindergarten pictures and video and my toddlers 1st steps. Is there any help? This why I am a very frustrated 1st time apple user.
I'm sorry, but without a backup, there is nothing that you can do to keep the photos and your data. You have to restore the iPad now and you will lose everything on the device.
You don't need to use iTunes in order to backup. You can use iCloud for backups and I would suggest that you make a practice of performing backups on a regular bases after you unlock your iPad.
Read the very last part of the support article about if you have never synced with iTunes.
iOS: Forgotten passcode or device disabled after entering wrong ...
If you are not using iCloud and do not have Find My iPad enabled, you are really in a bit of a bind unless you know someone that has a computer running iTunes that you can use to restore your iPad. Any computer will do, since you are going to have to erase everything on the device anyway. -
my ipod 160g says it only has473 mb free and only 20 songs on it
will not sync or resetHallelujah!
First I reset the iPod Classic by simultaneously pressing <menu> and <select>. As soon as the Apple logo appeared I pressed simultaneously <select> and <pause-play>. That enabled disc use. From thereon I connected the iPod to an old desktop running Windows XP and iTunes version 8.n.n. It allowed me to restore the iPod but syncing proved erratic. It would stop after say 30-40 songs.
So I bravely connected it to my usual desktop running Vista and iTunes version 10.5.3.3 and behold, It restored the iPod and synced the entire music library just as before!
Needless to say I shan't be syncing this little baby again. There is enough music on it to last me on a long flight to the end of the world and back!
Thanks for your help and I hope others may like to try this method.
Now a secret - I called the Apple help line and a nice lady from the Portugal call centre told me to press the buttons in that sequence to get it going as a disk. She has also emailed me some helpful articles but I did not need to read them.
Thank you Apple! -
I have a makbook pro, running with Leopard (10.5.8). I know that I missed both Lion and Snow Leopard and want to know the best way to upgrade. Do I need to buy both in addition to Mountain Lion? Will my computer even run Mountain Lion? I need step by step instructions because everyone I talk to just says "Just upgrade it" Thanks.
Upgrading to Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
If you need to purchase Snow Leopard you can still purchase a copy from Apple's online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.] Ask for a Sales Representative.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
If you need to purchase Lion call 1-800-692-7753 or 1-800-676-2775. Ask for a Sales Representative. They will check your Apple ID, and email you a code and instructions. The cost is $29.99 (as it was before) plus tax. It's a download.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion. -
When I connect my iPhone5 to my PC it is not being recognized as in the past and wants to restore factory default settings. I don't want to lose photo and video files stored in the phone but I cant transfer them to my PC either - help.
plzzz reply to this question as soon as possible
-
Ipod has a white screen . tried to reset it. did not work. just lost all of my music
ipod has a white screen. tried to reset it. still has a white screen and now all of my music is gone
Hi PINKPASSION,
If you are having issues with your 2nd Gen iPod Nano, you may want to try the troubleshooting steps from the following page:
iPod nano (2nd generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano2gen/
Regards,
- Brenden -
My iphone does not respond after upgrading the operating system
upgrade the operating system to 7.0.2 and iphone 5 will not start, can you help please
It reads as though you've managed to break your iPhone. You should make an appointment with an Apple Genius to discuss. If need be, Apple will sell you a refurbished handset for about $200 + tax.
Maybe you are looking for
-
On previous iPhones you could go to settings and block the the actual text message from pooping up. Only the sender would show up. On the i4gs the sender and message show up. This is a major flaw as far as privacy. There are no options with in settin
-
Multiple clusters on single node
Hello, If I want to share server resources between 2 customers, but I want them both to have their own independent cluster, how is this accomplished? Can I have one cluster that runs off one interface/network, and the other cluster of anoth
-
How do i stream Brawo films to my imac
I have found the following site Brawo.com and it allows me to stream and watch films free of charge on my ipad, this is graet when im out and about but when i tried on my imac at home it doesnt seem to allow me too. I can watch a trailer of some film
-
Displaying all the dates eventhough there no value
Hi Experts, I designed Month to date sales query, its showing day wise sales, requirement is when we don't have any sales on that perticular day that date will not appear(because we are getting data from cube if there no date there obviously we won't
-
How to hide or make the router from others seeing it
HI I just installed my new router and with my old one, if I went outside looking for a network the router will be invisable or not listed. How can I do this with my current router? Thanks