My wifes Ipod Nano has blank white screen but still works

As the topic says, the nano has a blank white screen but still plays songs and works with iTunes. i have tried reseting it via holding menu and select for 10 seconds without success also i have tried holding select and play/pause after reseting (hard reset i guess) without any success.
I have tried restoring factory defaluts and loading different versions of iPod update without success.

You can check you service options here: Apple - Support - Service Answer Center

Similar Messages

  • My iPod has a white screen, but still works

    I dropped my iPod, and i resseted it once, and i could hear the clicky noise the touch pad makes. so i mashed buttons and a song came on. It works, but the screens still white. I restored, still white. Tried the Disk Mode, but i can't see a **** thing. Help

    Hello,
    It sounds like iPod was damaged when you dropped it. The blank white screen is the most common side effect of damage by dropping. Unfortunately the only solutions are to either have it repaired or buy another one and keep it in a ruggedized case. XtremeMac makes the best ones.

  • Okay, my ipod touch has a cracked screen but it worked completely fine and then my ipod had a short in it to the point where i couldnt listen to music. i tried sending it back cause it was under warranty but they said they couldnt do anything.

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    Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar              

  • My ipod nano has a white screen, how do i fix this?

    My Ipod nano has acted weird for the past week, then yesterday the screen goes white!! I don't know how to fix it or what to do.

    If a hard reset of the device or a restore of it via iTunes does not resolve the issue, it's likely hardware related.  Could be a damaged LCD or a loose ribbon cable that connect to your iPod's logic board.
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  • My ipod nano has a white screen and beeps twice, Can i fix it?

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    Hello Emmuhhlieee,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/ts3474
    Display shows a white screen
    Try putting the iPod into disk mode:
    Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
    When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
    While the device is in disk mode, sync it to iTunes and try to restore.
    Best of luck,
    Mario

  • Ipod touch has blank white screen

    My Ipod touch has a blank white screen. I have attempted to restore and restart. I have also reset. The touch is recognized on my itunes page. It will allow me to eject the ipod. I also put earphones on to determine whether I could hear anything (desperation). I can hear something through the speakers. Not music but kind of like dead air---a little hissing----so I know something is going on. I am confused about what to do or whether that little white screen is the beginning of the end. Any insight into my problem would be much appreciated

    That symptom is covered here:
    iPod touch: Hardware troubleshooting

  • Help! My ipod nano has a white screen and won't unfreeze!

    I have tried holding down the menu and the centre button, but the apple screen doesnt appear, it just stays blank. If you tilt it in a certain light, you can see lines, and the music plays when plugged in the docking station, so something is there, and i have also restored to factory settings on itunes, but its still a blank white screen

    Try holding down the power button on the top with the home button in (round one) wait about 10-15 seconds to see if the apple logo comes up>if it does let go if it doesnt >open iTunes on computer plug iPod in & se if iTunes see's it. If it does restore AS NEW> if it doesnt try remove iPod from computer but leave cable connected to computer hold down round button & connect again Keep round button held down wait about 15 seconds & see if you see the iTunes symbol on iPod with usb cord>if you do keep the round button held down & wait for iTunes on computer to give you message to restore>restore ...If symbol does not show up & you are not able to restore device will need to be replaced

  • My ipod nano has a white screen and after i restarted it it beeped twice

    what does this mean i mean after looking on the internet for hours now i got no help what so ever, helpp please

    Hello Emmuhhlieee,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/ts3474
    Display shows a white screen
    Try putting the iPod into disk mode:
    Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
    When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
    While the device is in disk mode, sync it to iTunes and try to restore.
    Best of luck,
    Mario

  • IPod nano (5th Generation) Black Screen but still plays Music

    Problem:
    I see a black screen and no backlit normal screen - there's a faint Apple Logo when the device is turned on.
    I can navigate the scroll wheel and hear the audible "clicks" when circling the scroll wheel.
    I can push play and it will play music just fine. FF, Rewind, Menu, Play/pause all work correctly.
    Tried the following:
    Menu + Select + held down for 5-10 seconds.  faint apple logo dissapppears then I push Play and it re-appears.  Still plays music just fine but screen still black with faint apple logo and no back light.
    Restore Factory Settings via iTunes.  It erased all media.  put a song on there to test.  can play song but same issue (no back light OS, just  black + faint apple logo on the display)
    Tried Rewind + select to enter diagnostics - nothing happens, same issue
    Please help. 

    Hi yning_,
    If you are having issues with the display on your iPod Classic, you may want to go through the steps listed in the following Troubleshooting Assistant to see if they resolve your issue:
    Apple Support: iPod Classic Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/classic/
    Cheers,
    - Brenden

  • Nano has a white screen

    My Nano has a white screen, I tried everything get it off. I need some help please

    I erased all the files on it put it in the charger overnight and it got better.  Sorry I wish I had a better answer but basically the ipod just started working again.

  • My nano has a white screen cannot reset

    My nano has a white screen I tried the menu select buttons to do a reset it resets but the screen is still white. I could faintly see the apple sysmbol if I look at the nano at a sharp angle.

    I erased all the files on it put it in the charger overnight and it got better.  Sorry I wish I had a better answer but basically the ipod just started working again.

  • HT1363 My 120 GB ipod classic has a white screen that I cant get off. What can I do to fix this problem

    My 120 GB ipod classic has a white screen that I cant get off. What can I do to fix this problem

    Hello onemeeks,
    If your iPod is unresponsive, it may be best to run through the following troubleshooting assistant:
    Apple - Support - iPod - iPod classic Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/classic/
    Thanks,
    Matt M.

  • My ipod touch has a white screen and I am unable to reset it.  Can anyone help?  I

    Hi...  any help would be appreciated.  My iPod Touch has a white screen.  I have tried resetting it following the directions on Apple's site and have not been successful.
    Can anyone help?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • TS1412 any ideas about how to fix an iPod Nano with a white screen??

    any ideas about how to fix an iPod Nano with a white screen??

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod 160 GB has blank white screen

    My 160 GB ipod has a blank white screen.  This happened simply by my plugging it in to my computer this morning to charge it.  I want to get it turned off so I can consider resetting it.

    Work through each of the recommend 5 R's of troubleshooting. If necessary, let the iPod's battery full drain first and then work through each one again as necessary.
    http://www.apple.com/support/ipod/five_rs/
    If they are unable to addresse the white screen issue, it's a good indicator of a hardware issue with the iPod's display or its display's connection to the logic board.
    B-rock

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