My Wifi Button has been dimmed for nearly 2 months now, It started the day of purchase this summer. I reset the phone, and it is still not working. Help, please?
Hi, Apple community! This summer, I dropped my phone in the water. Due to that incident, I got a new iPhone. Same one, it is an iPhone 4s. On the day of purchase of the new one, I came across a very bad problem... My home WiFi disabled my iPhone's connection, therefore not letting me to use any WiFi-making my 4G Data plan payments sky rocket(I use my phone a lot while I am on the go). After 3 weeks, I realized there was nothing I can do about it. I contacted Apple for help, and I was assisted by a kind gentleman named "Christopher". He went into detail with the problem I was coming across, and he gave me a list of ways to solve it. Unfortunately, after many tries, I was not able to solve my problem. So, today, I am contacting you guys to see if you know about this issue. Oh, and I forgot to mention, I have upgraded to i.O.S.7 just this morning, at around 11:57 to 1 AM (EST). Even then, nothing is working. I am looking into scheduling an appointment with a local Apple Genius bar. What should I do? Should I just take the phone into a Genius bar, or is there any other way of resolving this?
my money is on a hardware issue
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...how do I resolve this issue? It's irritating for several reasons:
1) My new songs do not appear in match on my other devices because of this error
2) My itunes turns itself on automatically when it knows it needs to match; then the icon starts jumping up and down when the error occurs, distracting me from whatever I'm doing about ever 15 minutes at times.
3) I've paid for this. It's working so badly.Found a potential solution here:
https://discussions.apple.com/thread/4332757
Gsleeroy
Re: error 4002 in itunes match do you have a solution?
Sep 23, 2012 10:08 AM (in response to matracaelcan)
Hi All,
I had this problem today myself, and was frustrated repeatedly by the '4002' error.
I have literally just fixed the issue by doing the following steps:
1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
2: Return to the 'Store' tab and select 'Update Genius'
3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
4: iTunes Match will now go through the motions and should succeed!
I hope this helps -
TV has been broken for 2 months now.
U guys hired the work out to a secondary TV repair company. I keep having to get a hold of him, because I don't hear from him for weeks. Last time I talked to him, he said the part was on back order, and I haven't heard from the guy in weeks. Can u help, or is there anything I can do to speed this up?
Hello and welcome to the forum MichaelTurner,
Living in a household of 6, I honestly admire your patience. My kids would have driven me absolutely bonkers by now if they had to go 2 months without a TV. Therefore, I can completely understand your frustration, and I'm very sorry to hear the 3rd party company has not completed the repair by now.
I would be happy to look into this further to see how I can assist. I would appreciate it very much if you could send me a private message with your name, e-mail address, phone number we have on file, and service order number if you have it. To send me a private message, simply click to the right of my signature below. Once I have this information I will get back to you as soon as I have more details.
Once again, I sincerely apologize for the delay you have experienced, and I look forward to continuing to work with you.
Regards,
Maria|Social Media Specialist | Best Buy® Corporate
Private Message -
Please Do Help me Track Down my IPod. If Apple cannot supply me with another one.
Of course Apple will not give you another.
You would have to purchase a new ipod.
Sorry -
Wifi button has been greyed out for the past 2 months
my wifi button has been greyed out so for the past 2 months i've been living on cellular data and its getting really annoying. I've tried everything but it won't work any suggestions? apple should really fix this issue or else i might switch to samsung....
Hello there, user10103.
The following Knowledge Base article provides some practical instruction for troubleshooting the very issue you're describing:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Follow these steps to resolve the issue:
Restart your iOS device.
Make sure that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
If you still can't turn Wi-Fi on, please contact Apple for support and service options. If you can turn Wi-Fi on but are experiencing other issues with Wi-Fi, see how to resolve those Wi-Fi issues.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Attempting to download Maverick it has been running for nearly 24hrs. I have tried shutting down the computer but the setup assistant keeps canceling the shut down.
Just hold down the power button for about ten seconds and the machine will turn off.
I'm not sure how fast your Internet speed is but my Mavericks downloads usually only take about 20-25 minutes for a 5.33GB file.
No telling what will be waiting for your when you power back on... call back if you can't login to your computer.
Clinton -
What can I do? I dropped my iphone (not from a great height) and now it won't turn on however when I plug it in the white apple shows on my screen. My lock button has been broken for awhile so I can't even try switch it on!
Once you have a proven, working Charger... Charge the Device for a couple of hours. Then try to turn it on.
If no joy...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
my phone just turned off and will not go back on. my top lock button has been broken for over a year. Help! I have tried plugging it into wall unit and computer but my home button just doesnt do anything!
It seems that year long delay from having your lock button repaired has finally caught up to you. Sounds like you have some damage to your phone that requires repair/replacement. Take it to a Apple store or contact Apple Tech Support.
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My iphoto is rebuilding and has been thinking for nearly an hour now what do i do?
My iphoto is rebuilding and has been thinking for nearly an hour now what do i do?
Give it more time..depending on how large the library is it may take a while. Be patient
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My iPhone 4 will not turn on, lock button has been jammed for months
Just moments ago I was making a video and my iPhone 4 said it had 20% battery. When I went to check my phone it wasn't responding so I assumed it was dead. It's been on a charger for 20 minutes and no sign of it turning on or the sign of the battery charging. Is there any way I can turn it back on? BTW my lock button has been jammed for over a few months so there is absoultley no way to hard reset it.
Please help!salkhanwa wrote:
...BTW my lock button has been jammed for over a few months so there is absoultley no way to hard reset it.
Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required...
Be sure to make an appointment first... -
My power button has been broke for a while and now i cannot turn my phone on, any suggestions ?
my power button has been broke for a while and now i cannot turn my phone on, any suggestions ?
If the battery was completely dead it may take some time to get it going.
Leave it pluggen into a wall jack for about 15 minutes then check back.
If not, you will need to make a Genius Bar appointment or contact Apple for a repair. -
My iPod touch shows up as a apple iPod camera but if i dont want to download the pics and press cancel it all dissappears. my ipod has been lost for 3 months and has not got the latest upgrade.
Try:
iOS: Device not recognized in iTunes for Windows
or
iOS: Device not recognized in iTunes for Mac OS X
Otherwise wee need more informatin. -
HT1657 Rented movie in iTunes and it won't download. It has been downloading for 2 hours now.
Rented movie in iTunes and it won't download. It has been downloading for 2 hours now.
I had the same problem. Movie never completely finished downloading so we went to bed. Next day, no movie. Credit card was charged. Question now is where is my refund....
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I rented a Movie and it has been loading for 3 hours now. Internet connection is fine. Have never had a problem with this before. What's really annoying is that the 24 hour time limit is counting down even though we cant watch it. Any suggestions?
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
Additionally, your 24 hours don't start until you begin to watch the movie, you have 30 days to start watching the movie. -
my iphone 5 randomly shut off and when I plugged it into my laptop, it says it is in recovery mode. however, i keep getting error 9 when it's attempting to restore. my phone has been off for 24 hours now and i can't get it to successfully restore
Hey p0507!
Here is an article that addresses your error message, and can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Thanks for using the Apple Support Communities!
Cheers,
Braden
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