My wifi says unable to join

I was connected to my wifi for a few weeks, then all of a sudden it won't connect. I've reset the network settings, downloaded the new OS update, and it still won't work. Once I put in the password, it just says unable to join. Any idea how I can fix this?

Hi,
So you tried what I said to do?
Try contacting Apple Support, because alot of people have the same problem!
Here is the link for Apple Support:
http://www.apple.com/ca/support/contact/
Try letting them know whats happening, and let them know that lots of Iphone users have the same problem.
Im sorry, I dont know what else to do.
Hope I helped a bit!

Similar Messages

Ipod wont connect to wifi, says "unable to join the network"

my ipod touch wont allow me to join my home wifi network, tells me "unable to join the network"

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Everytime i try to connect to wifi it says unable to join network

Everytime I try to connect to my wifi it says unable to join network, my iphone did this to but then I had my router firmware upgraded. So it shouldnt be that.

If you are unable to select Forget This Network for the network on your iPad, go to Settings > General > Reset and select Reset Network Settings. This will erase all wi-fi network settings from your iPad for every wi-fi network you have connected your iPad with.
If no change after this, do you connect your iPad to any other wi-fi network besides your own? If so, any problem connecting your iPad with any other wi-fi network?

TS1398 im having real problems connecting to my home wifi, it keeps coming up saying unable to join even though the password is correct, this has been ever since i updated software to ios6

Im having real problems connecting to my home wifi from my i phone 4s, it just keeps saying unable to join even though the password is correct,
I have tried resetting my network settings but to no avail,
yesterday I reset all settings then it actually worked, however today the problem started again so I repeated the reset but it still isn't working
This has only started happening since i upgraded software to ios6
Please help

Here is what I would do:
Shutdown all computers connected to the router.
Power off the router.
Power off the modem (cable or DSL).
Wait 30 seconds.
Power on the modem. Ensure all lights are lit and the modem is online.
Power on the router. Ensure it's communicating to the modem.
Turn on your Macbook Pro first (the one experiencing the issue. Check it's connection. If it's still having issues, removed the networks it can attach to, turn off WiFi; then turn WiFi back on and reconnect to your WiFi network.
Turn on other Macs in household. Check their connections.
Sometimes "rebooting" the modem and router fixes connectivity issues.

HT1695 i have two O2 Iphone 4 's and one refuses to connect to any wifi network, and gives me dialog saying, unable to join network "name" dismiss. I took it to O2 shop and it will join 02WIFI. They haven't seen this before and couldn't help. can you?

i have two O2 Iphone 4 's and one refuses to connect to any wifi network, and gives me dialog saying, unable to join network "name" dismiss. I took it to O2 shop and it will join 02WIFI. They haven't seen this before and couldn't help. can you?

Have you tried standard troubleshooting
ie reboot >> press hold and sleep until Apple logo appears ignoring
red off slider
and look at this
http://www.apple.com/uk/support/iphone/wifi/

When i try to connect my new ipad to my home wifi i get a message saying unable to join the network BTHub and my only option is to dismiss

when i try to connect my new ipad to my home wifi i get a message saying unable to join the network BTHub and my only option is to dismiss

If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
First, test your iPad on some other networks: a friends, Starbucks, Barnes & Noble, etc.
If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
If your iPad does not function well on other networks it possibly has a hardware problem. Contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
If you need more help please give the make, model, and version of your WiFi router and how you have it configured.
See also here: http://www.apple.com/support/ipad/wifi/

HT1695 I can't connect my Ipad2 to my home wifi it says "unable to join rge network"

I can't connect my Ipad2 to my home wifi it says "unable to join rge network" eventhought my Iphone and MacBook are connected!!!

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I bought a used ipod that I'm trying to set it up and it isn't letting me join my home wi-fi network. So I turn it on and I pick language, then country, then my wi-fi network. When I put in my password it says -Unable to join the Network. please help!!!

I bought a used i-pod touch 4 gen that I'm trying to set up. It isn't lettting me join my home wi-fi network. So I turn it on and I pick language, then country , then my wi-fi network. When I put in my password is says - unable to join the network. I have 4 other Apple products that I have that are working fine. Please help

Badunit you said "Continue setting up without the network. You can skip past it, right?"
It sounds like he is setting up the iPod via wif. You can't continue. What yo can do is reset the iPod
- Reset the iOS device.
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then start the setup over again but this time connect the iPod to a computer and set up via iTunes. Then he can troubleshoot the connection proboem.

I am trying to connect to a network but keep getting a message saying "Unable to join the network' and the only option is dismiss, what can I do?

I am trying to connect to a network on my ipad but keep getting a message saying " Unable to join the network" and the omly opion is dismiss.....Can anyone help me find out what is wrong please?

Have a look at this may help
http://www.apple.com/uk/support/ipad/wifi/
Are you refering to a home network or some form of public
if home network ensure your router has latest firmware and try rebooting it

Iam unable to connect to wi-fi keeps saying unable to join network

I am unable to connect to internet keeps saying Unable to join to network.can anyone tell me what iam doing wrong

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I can not get my ipad to sync to my network? Password is right but it still says unable to join...what am i doing wrong! aggravated...

I cannot get my ipad to join my home network...why? I have the right password but it continues to say unable to join network? Why???   Aggravated!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Always able to access wi fi except one says unable to join network

Says I am unable to join network doesn't give me the password box just says unable to join network

It may be that the battery is the issue. I am having the same problems - unable to log in to my WIFI at home, which I have never had an issue with until yesterday, when I started getting the "Unable to access XXX network".
I have tried everything including full iphone restore and router factory restore, but nothing. I did note that after having the phone switched off overnight, I was able to access my wireless network for about fifteen minutes then it just dropped the connection and now I am back to no access whatsoever.
Take a read here:
http://www.applesource.com.au/iphone/soa/iPhone-Wi-Fi-failures-caused-by-battery -heat-/0,2000070787,339295984,00.htm
It is one of many internet postings on this issue and would make sense of the posting above mine..
I'm going to try reverting to 2.2.0 - people such as Leo Laporte on Macbreak Weekly have been complaining of battery issues since upgrading to 2.2.1

Installed 7.1.2 now message says unable to join

Installed 7.1.2 now can't log into my network on WiFi. Says unable to join network. When it asks for password, it will not accept my password, which I have NOT changed.

Hello, mlichtsr.
Thank you for visiting Apple Support Communities.
Sometimes a simple power cycle of your wireless router can resolve this issue. However, troubleshooting may be needed. If the issue persists after power cycling your router try the steps in the article below.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Cheers,
Jason H.

TS1398 how to join wi-fi when it says unable to join?

How to join Wi-Fi when i put the password and it still says unable to join?

Does the iPod connect to other networks?
Do other devices now connect?
Did the iPod connect before?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I've reset my network settings , my wireless router is working fine, my iPhone keeps saying unable to join network.

I've reset my network settings , my wireless router is working fine, my iPhone keeps saying unable to join network.

Are there other devices that can connect to your Wi-Fi and work just fine?
You can troubleshoot this using http://support.apple.com/kb/TS1398 as well. If you need to restore your iPhone at all, use http://support.apple.com/kb/HT1766?viewlocale=en_US and http://support.apple.com/kb/HT1414?viewlocale=en_US and set it up as new to see if this still happens. If it does, you might need a replacement

My wifi says unable to join

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