My wifi will not connect. It says I have a 'self assigned IP address'

The ip address starts with 169 and it also says it will not be able to connect to the Internet.
Does anyone have a fix for this?

Try to turn off the modem and router. Plug them back in after 1-2 minutes. This worked for me when I got that prompt. If that does not work then try clicking on the diagnose button on the network preferences. The instructions and prompts from there help me 90% of times.
I hope this helps! Good luck!

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I recently updated my apple tv and now you wifi will not connect all other devices in the room are connected to wifi

i recently updated my apple tv to 5.1 now the wifi will not connect all other evices in the house are working fine, any help out there

Go to your ipod touch wireless settings chose your network and right beside there is button looks like ">" click on that check the dhcp what IP are you getting? do you get any ip? if you do your ipod touch should work with wireless no problem. Also, you may have to enter wep key again. After that it shou,d save your device

How do i restore my wifi setting back to the factory settings? I have changed it somehow :/ and now my wifi will not connect. My Airport is on and showing full strength but will not connect.

How do i restore my wifi setting back to the factory settings? I have changed it somehow :/ and now my wifi will not connect. My Airport is on and showing full strength but will not connect.

Ok, if other devices are connecting but just not your MacBook then let's start troubleshooting the MacBook to possibly find out why.
Please try each of the following, in order, until hopefully resolved:
Note the following are excerpts from an OS X Daily article.
* Turn Airport on & off – You can do this via the Airport menu bar or from the Network Preferences. This is the first thing you should try when troubleshooting Mac wireless problems.
* Make sure Wireless/Airport card software & firmware is up to date – This is usually done just by going to the Software Update menu, if there are any updates available for your Mac or Airport, install them.
* Delete and recreate connection – Try deleting and recreating/reestablishing the wireless connection, sometimes a setting can be corrupted and this may fix it.
* Create a new Network Location – Similar to the above suggestion, try creating a new and different wireless network location to see if it resolves the connection problems.
* Change DHCP auto settings to manual – sometimes there is a problem with the DHCP server, and if you manually set an IP address on the network you can be fine. Remember to set the IP to a high number so it wouldn’t interfere with other DHCP machines. As long as you have the subnet mask, router, and DNS settings configured manually as well, this shouldn’t be a problem.
* Flush the DNS cache – Launch the Terminal and enter the following command onto one full line within the Terminal: dscacheutil -flushcache
* Zap the PRAM – Reboot your Mac and hold Command+Option+P+R during restart until you hear another chime, let the Mac boot as usual.
* Delete Wireless Config files – Delete com.apple.internetconfigpriv.plist and com.apple.internetconfig.plist files from ~/Library/Preferences and reboot
* Trash your home directories SystemConfiguration – Remove all files within ~/Library/Preferences/SystemConfiguration/ and then reboot your Mac.
* Reset your Mac’s System Management Controller (SMC) – For MacBook and MacBook Pro’s: Shutdown the MacBook/Pro, remove the battery, disconnect the power, hold the Power Key for 15 seconds. Replace the battery, reconnect power, and zap the PRAM and wait for 2 chimes before letting the keys go. Let boot as usual.

HT4628 My Mac Air OSX10.8.5 won't connect to the internet as it says it has a self assigned IP address and thus cannot connect to the internet. I can only connect to a network by manually typing in the configuration specs. Please help.

My mac air OSX10.8.5 won't connect to the internet. It says it has a 'self assigned IP address and therefore cannot connect to the internet'. Network diagnostics is unable to the solve the problem. It happened suddenly for no reason and now I cannot connect except by typing in the configuration settings manually. Please help me!

Use the Airport Utility or log into your wireless device via http and ensure the DHCP/NAT service is enabled. If accessing via HTTP, you will need to manually set an ip within your local subnet (eg: 192.168.0.x).

IPhone WiFi will not connect to home network.

iPhone will not connect to home network. WiFi is on and correct password is entered. iPhone error msg says incorrect password. Reloaded network software and did not activate password but iPhone still shows network as locked.

Some people who experience issues connecting to or even seeing there Wireless network should follow these steps.
These steps are just a guideline and its not 100% that it will fix your issue.
Mainly, if the issue persists, its possible there is an issue with your iOS settings or a hardware failure within your iPhone or iPad, specifically the Wifi adapter.
You would want to follow these articles to do a reset & restore prior to saying it is a hardware issue.
#1: Reset: http://support.apple.com/kb/HT1430
#2: Restore: http://support.apple.com/kb/HT1414
You will need to access your Admin control panel for your router.
If you have an Airport Extreme BaseStation, you just need to open the Airport Admin Utility found in Applications > Utilities Folder.
Enter your credentials and you will have access to the settings from there.
For a PC: Do NOT use the CD that came with your router. That is used for people who do not know how to setup a router properly and these settings will not be available for you in most cases.
If you are using anything other than an Airport BaseStation:
Open a web browser:
In the address bar, type:
192.168.1.1 (Mainly used for Asus, Linksys, etc) or 192.168.0.1 (D-link,Belkin)
How to figure out what the IP address is to type in?
Windows:
Hold down the windows key, then press R. This brings up the run box. In that box type "cmd" (without the quotes) and press enter. In the black box that pops up, type "ipconfig" (without quotes) then hit enter. Your default gateway is the IP address for your router. It will start with 192.168.....
Take that number and put it into the address bar in your browser and hit enter. It will then ask you for a user name and password. For linksys, it's admin for both. If you have another brand, just google "default password for ******" replacing the asterisks with the brand name of the router. Once you have entered the correct user name and password, you're there.
Mac:
1.From the Apple menu, select System Preferences.
2.In System Preferences, from the View menu, select Network.
3.Select the appropriate port. For example, choose Ethernet for broadbandconnections, AirPort for wireless, or Internal Modem for dial-up.
4.Click Advanced... , and in the sheet that opens, click the TCP/IP tab.
The number next to "Router:" is your default gateway.
Once you get into your admin panel do these setting changes.
1.On the router change the channel for the 2.4mhz band to channel 1, 6, or 11 (recommended), rather than auto.
2.Also set that channel width to 20hz only, rather than 20hz or 40hz (Auto)
3.Make sure Security is set to WPA/WPA2-Personal. Anything else will cause issues. (of course, make sure you know your password for security)
4.Make sure to Apply/Save these settings. Sometimes the wireless connectivity will go out during this change and will come back on within 15-30 seconds.
5.On the iPhone/iPad go to Settings > Wi fi > click the blue arrow beside the network > Select Forget network
6.Go to Settings > general > reset > reset network settings
7.Power the phone off and on. Connect again
For additional assistance in troubleshooting Wifi connection problems go here: http://support.apple.com/kb/TS1398

New Ipad wifi will not connect!!!

My Ipad will not connect to wifi anywhere since I have updated it to ios6. At home I have done everything under the sun to try and fix this problem that I have found on the internet. At home I have several ipod touch's, iphone, mac, apple tv, everything connects to my wifi except my ipad. I have reset Networks, Restored my ipad several times and nothing is working. I have tried to connect t several places besides home and it will not connect. Can someone please help very FUSTRATED!!!

iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT1369 Yes, my cousins Ipod is disabled and I connect it to itunes and it will not connect, it says "the device you have entered has a pass code, enter the passcode to connect." The problem is the keyboard to type in the pass code will not show up. What d

Yes, my cousins iPod is disabled. It says "ipod is disabled, connect to iTunes", I did that and it will not connect to iTunes, because it needs the pass code. The pass code key board will not show up and I cant connect. Please help me figure this problem out, my cousin is depending on me. Thanks, a concern customer.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My wifi will not connect on my iPhone 4S. In the settings it won't let me switch the button over to turn on the wifi. Has this happened to anyone else?

My iPhone will not connect to wifi. The button will not switch over. Has this happened to anyone else? Please help!

Ksdow wrote:
My iPhone will not connect to wifi. The button will not switch over. Has this happened to anyone else? Please help!
It has happened to others, which you would have known by searching the forum. This is very basic forum etiquette.
Use the search button at the top of the page, or look in the MORE LIKE THIS area to the right. You'll find your answer in no time!
Best,
GDG

Palm TX - wifi will not connect

I just received my Palm TX today and it will not connect to my network. I read the checklist and was already doing all of it properly. I have a Linksys WRT54G router. I have it set on Mixed (b and g signals). I removed the firewall and all the security. I reset the router several times. I soft reset my handheld. I never checked the "conserve power" box. I changed the channel (even though it was already not on the default). I have no clue why it won't connect after all this trouble and any help would be greatly appreciated.
Post relates to: Palm TX
Message Edited by kumichan on 09-06-2007 04:31 PM

Have you read through the checklist at the top of this section? Install anything new on the TX that corresponds with the problem? Tried installing the latest firmware for your router? Tried deleting the entry for your router on the TX and adding it back new? Performed a Soft Reset?
As a last straw, here's my Software/Hardware troubleshooting suggestion:
As with most problems that occur on a Palm PDA, it is either software or hardware related and we have to determine which one.
Best method is to first make a complete backup of your unit to your SD card using the free "NVBackup" (available from Palmgear.com) After the backup is complete, hard Reset the unit, then test to see if full functionality returns.
To perform a Hard Reset:
While pressing and holding the Power button down, tap and release the Reset button in back and continue to hold the Power button down. When the grey Palm logo appears, you can release the Power button.
You should now see the warning page in about 5 languages. Press the UP direction on the 5-way pad to complete the task. Your Palm will reset itself several times as it re-installs the original programs and erases all your previous data.
DO NOT HOTSYNC YET! Test the unit before reinstalling any software. If the unit works correctly, your problem is being caused by a "drug interaction" of software - maybe one rogue program, or a combination of several. You'll have to reinstall the third-party programs one or a few at a time to find the problem one.
If the unit does not work after a Hard Reset is performed correctly, then it may be Hardware-related. (If it's a connection problem via either BlueTooth or Wifi, be sure nothing has changed on the unit you're trying to connect to!)
Hope this has helped,
Wyrenut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
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HT6058 ipad 4 downloaded 7.0.4 and "wifi will not connect at work" and "will not keep password at home?"

Since I downloaded 7.0.4 onto my iPad 4th gen. the wifi has been unstable.
The wifi will not consistently connect as a "guest" at work and will NOT maintain
the password for my wifi at home. Prior to the update to 7.0.4 this iPad never
had any wifi issues! I have tried all of the tactics of resetting wifi, re-downloaded the entire
7.0.4 and with the same wifi issues? At this point my iPad is useless to me without wifi!!!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Iphone wifi will not connect to home service tell me incorrect password

my Iphone 4 will not connect to my home service telling me incorrect password.

my Iphone 4 will not connect to my home service telling me incorrect password.

HT1338 my airport is not working getting Wi-Fi has the self-assigned IP address 169.254.5.29 and will not be able to connect to the Internet

my wi fi wont work giving me this Wi-Fi has the self-assigned IP address 169.254.5.29 and will not be able to connect to the Internet whats up with the airport how do i fix it

See this discussion.
Wi-Fi has the self-assigned IP address
Troubleshooting suggestions.
Troubleshooting Wi-Fi issues in OS X
Wireless Connection Problems - Fix
Wireless Connection Problems - Fix (2)
Wireless Connection Problems - Fix (3)
Wireless Connection Problems - Fix (4)
Wireless Diagnostics - About

Wifi works for everyone but me - I get a "self-assigned IP address" and no Internet connection

I have the most confounding Wifi problem. I just got Verizon Fios, and it works perfectly on my roommate's laptop, his iPad, and on my iPhone. But it doesn't work on my Macbook Pro (running Lion). My Macbook has no problem connecting to other Wifi signals - in fact, there's another connection in my building that I can connect to just fine from my room.
When I try connecting to our own Verizon signal though, the Macbook hunts around for a few seconds, then connects - but says there's no Internet connection. I get an ominous exclamation mark over the Wifi icon. My computer gives me a "self-assigned IP address" and says it can't connect to the Internet.
I've tried everything I can think of: Restarting the computer, turning Wifi off and on, deleting and then re-accessing the signal, turning the firewall on and off, renewing the DHCP lease, restarting the router, switching channels on the router, and more. At this point, I'm out of ideas. Any suggestions?

Please try each of the steps that follow, in order, until resolved:
STEP 1 - Create a New User Account
System Preferences > Accounts
Click "+" to add a new account.
Log off, and then, log back on with the new user account.
Try connecting to a Wi-Fi network with your Mac's AirPort.
If this resolves the problem, there may be something amiss with your current profile and will require further troubleshooting.
If this does not resolve the problem, go ahead and log back into your normal account and go on to the next step.
STEP 2 - Preferred Networks
Delete Preferred Network(s)
System Preferences > Network > Select AirPort > Advanced > AirPort tab
Under Preferred Network, use the minus button to delete the network(s) you regularly use from the list.
Delete AirPort Keychain Entries (Note: This only applies if you connect to AirPort/Time Capsule routers)
Launch the Keychain Access application located in the \Applications\Utilities folder
Click on the "Kind" filter at the top, and look for any "AirPort network password" entries, and then, delete them.
Restart, or log out, then back in.
Add Preferred Network(s)
System Preferences > Network > Select AirPort > Advanced > AirPort tab
Under Preferred Network, click on the "+" button to add any preferred network(s).
Restart, or log out, then back in.
STEP 3 - Move System Configuration Files
Note: You will have to reestablish your network connection settings.
In Finder, go to the Macintosh HD/Library/Preferences folder.
Move (not copy) the SystemConfiguration folder to the OS X desktop.
Restart your Mac. (Note: OS X will automatically rebuild this folder and the associated files contained within.)
If this doesn't resolve the issue, you can move the folder (now on the Desktop) back to its original location.

Wifi will not connect with new ios 7 update

I just downloaded the new ios7 on my ipad mini. I cannot connect to wifi now. It will not find a network and will not work when I type it in. I have tried shuting it down.

I have tried everything as well. I hard reset but still nothing. When I try to erase and reinstall it won't let me because it says no internet connection. If I knew there would be this many problems I would not have bothered with the update. Hopefully someone has some insight and help.

BBC iplayer says Adobe Air needs updating: Adobe Air will not install, but says I have a later version already on my PC!

Use Firefox. Have BBC iPlayer which will not load, saying I need a newer version of Adobe Air: when trying to instal Adobe Air, get message saying I already have a more recent version. It worked when I was using IE, but not since changing to Firefox.

Hi there,
stumbled on this conversation after having problems myself.
After lots of trial and error, I was finally able to install iPlayer on my MacBook Pro.
Firstly remove Adobe Air (Applications, Utilities, Adobe Air Uninstaller).
Reboot (not sure if it is needed but it is what I did).
Download Adobe Air 2.5 from http://kb2.adobe.com/cps/853/cpsid_85304.html
Then retry installing iPlayer from the BBC webpage. I ignored the prompt from Adobe Air to upgrade to the latest version (3.1).

My wifi will not connect. It says I have a 'self assigned IP address'

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