My Win8 Pc used to recognize my iphone 5 by name...not so anymore

Something went arry.Now my PC simply recognizes "Apple iPhone".  Additionally, I have a video on the phone that I am trying to download to the pc, but the video is not showing up on the pc.  Help!

I have been experiencing the exact same issue...it will work sometimes and other times I have to press it multiple times or extremely hard.
There is a hardware warranty that should still be in effect for you...definitely worth calling about ASAP.
Apparently there is 90 days left on mine, and I bought my iPhone 5 the week it was released.
They said to definitely bring it into the Apple store and as it is a hardware issue they are replacing it....i will let you know the official outcome after my Genius appointment.

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