My windows 7 and itune don't recognised my iphone 5
Though connecting my iphone 5 to the pc with the cable, itune and my pc don't recognised my iphone.
Test with another computer if it also dont respond at all to the phone the phone is the problem
If not then the itune install onyour computer is broken
Similar Messages
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My iphone charged but when it turns on does not continue charging also windows and itunes do not identify my iphone!!!
please helpMacafee security center is may be the culprit.
Open Macafee then: select;
Internet & Network > configure
Firewall > Advanced
Programm Permissions > scroll down to Itunes
Highlight (click on)
Then Grant full access to Itunes.
APPLY then OK
When you select store from Itunes you will need to register with Itunes.
Try that or:
Disable your firewall.
I Hope I Was Able To Help You Or Solve Your Question.
Simmm
3/12/2012
If Someone Helped You, Click
"This Helped Me"
If Someone Solved Your Question, Click
"This Solved My Question" -
Re-installed Windows and iTunes due to system crash, iPhone won't sync now
My system recently crashed. Re-installed Windows and iTunes, all my old documents, songs, movies were all gone. But I now still have movies, songs and pictures that are on my iPhone 3G and would like to transfer them to my newly re-installed system, but iTunes won't allow me to do it. I will have to lose everything currently in my iPhone because I am trying to sync it to which is now recognised as another computer.
Is there any way I can get all my songs, movies, pictures transferred across to my new system?The sync process for iTunes content is a one way transfer process only - from your computer to your iPhone, and the same for photos transferred from your computer. Photos transferred from your computer are optimized for viewing on your iPhone so even if you are able to transfer the photos from your iPhone back to your computer, the original resolution of the photos will be lost.
iTunes includes an option to transfer content that was purchased or acquired from the iTunes Store from an iPod or iPhone, but this is for content that was purchased or acquired from the iTunes Store only.
First you need to re-authorized your computer with your iTunes account with iTunes.
With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.
After doing this when syncing iTunes content for the first time, your iPhone will likely be erased of all iTunes content first, but after you have transferred the content from your iPhone to your iTunes library, you can reselect it under the Music and Videos tab for your iPhone sync preferences with iTunes.
Apple provides no option to transfer photos from an iPhone that were transferred to the iPhone from a computer. There may be a 3rd party utility that provides for this, but any such utility is not supported by Apple and the original resolution of these photos will be lost.
This is one of the reasons why maintaining a backup of your important data stored on an external drive or some other media is so important, which should include your iTunes library and photos, along with all other data that is important to you. This is important regardless the platform, but even more so with a Windows PC due to constant virus, adware, and spyware concerns. -
Windows AND iTunes don't recognize Nano at all...
I just got an 8GB Nano a few days ago, and when I connect it, nothing recognizes there's anything there. Device manager, My Computer, and iTunes all act like there's nothing connected to the computer. I would think it's my computer, but my iPod Mini 6GB syncs perfectly fine with no problem.
It's not a question of it just not syncing, the whole system acts like there's nothing there.
iPod updated 2006-6-28 just tells me that my Mini is no longer supported, and won't let me even try to do anything with a nano.
I have the XP service pack 2, and photoshop as well. I'm running iTunes 7 on my computer, and everything IS hooked up corrected, because my Mini works fine with this.
So... Is there some solution I just haven't tried, or is it time to take advantage of the warrenty?...Still got problems...
Although, when I start up my computer, the charging symbol shows up, and then dissappears. Poof.
My mini still works fine with the exact same connection and everything... Soooo... This really kinda *****.
I updated to iTunes 7.0.1 or whatever, and I've been searching all kinds of forums... Everyone seems to be okay with the computer recognizing the iPod... But my computer isn't even recognizing there's something there...
Would a hi speed 2.0 USB connection from Stratitec work? Because that's what I'm using on the mini and attempting to use on the nano. Plleeeeeaaaassseee help me ^_^;;
(I need to figure out if I should use the warranty.) -
Windows xp and itunes don't recognise my nano.. someone plz help.. =(
my computer doesn't recognise the ipod nano, ocassionally it charges for about a minute then the ipod turns off, but ipod hasn't shown up in 'my computer' since april..! it works perfectly on my laptop, but it is annoying to use since i have to keep transfering music from my computer to the laptop. i don't understand why it doesn't appear in my computer or in itunes because my brother's JNC mp4 works perfectly on the computer.
i even called up technical help to ask, they told me i can send the ipod for repair and apple will definitely fix my problem, YET they sent it back without changing a single thing..!! apple is ridiculousI just fixed this problem last night. I hopped around a few threads here and found the answer but of course now I can't find it to give you the exact link. But I think I can walk you through it. You need to put your ipod into "Disk Mode". Plug it into the USB port, toggle hold on & off. Then press & hold center and top of the wheel at the same time for about 5 seconds. As soon as the apple appears, release and press the center and bottom of the wheel at the same time. When you see a check mark in the center of the screen release - that means you are in disk mode. When I did that suddenly iTunes recognized my ipod again (4 months later!!). I updated and everything was fine. I didn't even need to restore which is what I was trying to do. Good Luck!!
ipod nano windows at home =-( mac at work =-) -
My iPod Classic 80gb every now-and-then goes funny, and eventually iTunes doesn't recognise it. In the past I could put it on disk mode, and do a reset, but some times I would have to format (FAT32), uninstall and reinstall iTunes, so it would work. Now it happened again, this time wiped clean the hard drive and formatted. However windows 7 and iTunes still doesn't recognise it. Tried many tips online but nothing works. All software I have used don't see the hard drive, so can't format it again.
I can get it on disk mode but even then windows and iTunes don't recognise it. When connecting to laptop my machine goes boiling hot. Left it connected with iTunes on for few hours but still no luck.
Any suggestions?Hello @turingtest2.
Following your threat I realized it was time to have my hard drive changed. My iPod classic has a Samsung Model: HS081HA, 80gb/3600 rpm (real hard to get it open and check out!!!).
My question is if I DO HAVE to buy exactly the same hard drive, or I could get away with another manufacturer and model, such as Toshiba (80 GB MK8009GAH FOR iPod Video 5th 5.5th iPod Classic 6.5th 7th Gen Hard Drive - Ebay listing)?
I ask you that as these Toshiba hard drives are considerably cheaper.
Help much appreciated. -
Please my iphone is on the activation page and i can't do nothing, there is a sim card into but itune don't recognise it, and the phone don't want to activate. I tried everything, and before the reboot the iphone 3 was worked verry well. Please help me !
Hello there, rebeccallouche.
The following Knowledge Base article offers up some great steps and links to some additional information that is pertinent when having activation issues with your iPhone:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
Additionally, if the iPhone is not being recognized in iTunes this article will be useful as well:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
TS1369 I have windows 8 and itunes is not recognising my ipod can anyone assist?
I have windows 8 and itunes is not recognising my ipod - anyone assist?
Hi Moclam12,
Thanks for visiting Apple Support Communities.
If your iPod classic is formatted for Windows, and you want to sync it with your Mac, try to force the iPod into Disk Mode and then restore it using your Mac.
Putting iPod into Disk Mode
http://support.apple.com/kb/HT1363
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
If the iPod is not recognized by your Mac when it is in disk mode, the troubleshooting advice in this article may help:
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
Best Regards,
Jeremy -
IPhone don´t recognize with Windows and iTunes
My iPhone don´t regognize Windows and iTunes.
Please, nobody help me with my problem. I was worked in last time. But suddenly it doesn´t work it. I had a full capacity. Now I already delete a lot of pictures and applications. After connection PC can´t recognize my iPhone. Please, could you navigate how to repair it? Thanx :-)
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I would like to move my songs from my ipod nano back on to my freshly reinstalled windows and iTunes. Can that be done? I turned off automatic syncing so I can charge up the ipod. Help!
You won't be able to, just by navigating out the iPod's photos folder in iTunes. You'll likely need the help of some sort of third party software to get the job done for you. One thing you'll want to keep in mind about these photos is that they are no longer in their full resolution, but instead are scaled down thumbnail versions that were optimized for viewing on your iPod's Video smaller 2.5" LCD display.
Here is one such product.
http://www.macroplant.com/phonetopc/
Google for more.
B-rock -
I have Windows 8.1 and Itunes will not recognise either my Ipad, Ipone or Ipod
I have Windows 8.1 and Itunes will not recognise my Ipad, Iphone or Ipod even though it did so in Windows 7
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Computer AND iTunes don't recognize my iPod touch. Comp thinks it is a camera or something. iTunes won't bring up devices at all. I've already uninstalled iTunes and QT and reinstalled after problem that happened when I updated iTunes - updated iTunes completely demolished my computer's ability to recognize the sound card and computer had NO sound at all. I had to uninstall iTunes, QT, AND my sound card and reinstall them all. Sound worked fine, but now I can't sync my iPod. Computer recognizes that "something" is hooked up (thinks it might possibly be a camera) and I get that "open with" window. In "my computer" it shows that there is an "iPod" connected, but it is pictured as a camera. In iTunes my username is no longer appearing (although account info is there) and NO devices whatsoever get listed. There is nothing wrong with my USB ports or cable. And of course Apple won't help anyone unless you pay them to. ... I am getting beyond P/Oed!!! You pay hundreds for a product and all you get are headaches with their stupid bug infested software and no support at all.
Can anyone out there help me clean up this unbelievable mess Apple and iTunes has created in my computer?
Thank you.
EvieAfter three completely wasted days trying to figure all of this out I finally got it fixed - on my own - by reading dozens and dozens of rogue posts in indie forums from people that refuse to dish out money to have a company TRY and advise possible fixes on their own glitches.
(here's a novel idea - fix the glitches Apple. Or - don't send out updates filled with bugs in the first place)
Everything (several applications) had to be uninstalled in a very specific order and then restarted , then it all had to be verified with manual deletions of leftovers, and emptying the recycle bin, then another restart, then iT had to be reinstalled again and the system restarted again, and two more update downloads. Holy!!!
I love my little iPod touch, but I honestly must say, when this kind of thing happens (and it has several times now when I try to deal with iTunes or Apple), it makes me want to flush it down the toilet. -
Ipod nano does not connect to Windows and itunes
Dear All
in my family we have 3 ipods: a shuffle, a ipod 20gb and a nano. While the first 2 are easily connecting to windows and itunes, the nano doesn't and does not recognise the USB port of my laptop[message 'unkwnon device']. I have tried, I think, most of the suggestion I found on the apple support and in the forum. Does somebody know any 'special' tip, my son is really getting frustrated by this situation because he can't get the same music. Please help. Thanks in advance
ciaoHello franbat,
Thank you for the details of the issue you are experiencing with your son's iPod nano. I found an article with steps to address this:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
Windows and itunes can now see my ipod!!
Hi
Chris... any anyone else interested
I have managed to get my ipod to work with windows and itunes. but at a cost. some of my music and movies will not coppy back ontot he ipod and chkdsk of C:\ showed many errors in the itunes directory. these files worked previously so my conclusion is that updating has somehow corrupted files and ipod update software on the ipod itself.
Heres what i had to do
1. My pod was showing version 1.0 even though I had version 1.2 previously. this may have been due to the attempt at a re-set from advice given on the forum for trying to get reconnection (5R's) so i wanted to re-run updater.
2. ipod updater (found in C:\program files\ipod) could not run due to previous topics posted (ipod ejected after 10 seconds without update and drive diappears from 'my computer'). so...I uninstalled itunes 7.2, and reinstalled itunes 6. To do this I had to rename my current library 'itunes 7.02 old' to avoid the 'itunes cannot continue to install as your library was created in a later version' error message.
3. Itunes 6 still did not recognise itunes and kicked it off windows too just like before. The difference was however that this time running ipod updater from C:\program files\ipod\.... allowed it to update from the previous installer and this set the ipod back to version 1.1 but obviously during this process all items on the ipod were deleted. This update was allowed despite the drive not showing up in 'my computer'?
4. plugging in the updated ipod opened itunes and at last the ipod icon appeared and the drive remained in windows. I updated to software version 1.2 and itunes 7.02
5. I then went into c:\......my music\itunes and renamed the current library 'itunes' to '7.02' and my previously renamed 'itunes library 7.02 old' back to 'itunes'
6. on restarting itunes my whole old library was reinstated.
there were 68 problems and an empty 'movie' folder was seen as 'corrupt' by windows. CHKDSK on C drive removed any corruption. Everything else seems to be updating ok....my purchased games, movies, audio etc...
So in summary if you are stuck in the loop of being unable to restore an old itunes due to having a new library or not being able to use the previous ipod updater to restore your ipod follow the steps above and all should be ok.
this does not solve the cause however so any comments on what may have happened would be most appreciated.
Matt/AlanHey there MattSK123,
Thank you for your question. It sounds like you are unable to see either of your devices in the sidebar of iTunes after a recent update. A number of issues could cause this type of behaviour, and would recommend starting with the troubleshooting from the article named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
If the issue is not resolved, I would next re install iTunes from either of the following articles depending on the version of Windows you have:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Or
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
Thank you for using Apple Support Communities.
Take care,
Sterling -
i havent upgraded my iphone 4 to ios 4.3. Now when i try to back up in itunes, it doesnt recognise my iphone, but sees it as a camera, not giving me the links i need to back up. I have removed itunes completely and downloaded it new.
What computer OS are you using. Here are links for iTunes not recognizing the iPhone in different OS.
Apple: http://support.apple.com/kb/TS1591
Windows: http://support.apple.com/kb/TS1538
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