My windows 7 comp wont recognize my iphone 3gs... works fine with my ipod touch... what is going on?, my windows 7 comp wont recognize my iphone 3gs... works fine with my ipod touch... what is going on?
fresh install of windows 7 64bit
wont recognize and load drivers for my 3gs
works fine on my ipod touch
Hi. Please ensure you have the latest version of iTunes installed (uninstall and reinstall) and follow these instructions.
http://www.apple.com/support/iphone/assistant/itunes/
Your antivirus may be conflicting.
Post back if you have trouble.
Swapping cables ports and avoiding hubs may also help.
Similar Messages
-
I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue. -
when i back up my iphone 5 so that i have all the info from my 4s on it, it wont put my music on it or let me do anything with it. how can i get my itunes to recognize that it is my new iphone and let me put stuff on it with out completely resetting it?
What version of iTunes are you running on your computer? You need to update to the current version.
-
I purchased and Iphone 5 directly from apple, sim free over 12 months ago now. I have been using the phone on Vodafone with no issues. I have now upgraded to the Iphone 6 and therefore sold on the Iphone to a friend of mine. He lives in Ireland and therefore has a Vodafone Ireland simcard. Given that the phone was brought sim free from Apple directly, we didn't foresee that this would be an issue. However, when he goes to activate the phone, this message appears;
The SIM card inserted in the iPhone does not appear to be supported.
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Does anyone know what I need to do? I have got onto Vodafone, and they have been useless!! Apple say the phone is out of the 12 month warranty and therefore want to charge £25 before they will even speak to me about it. I requested an NUC from Vodafone, however, they are saying they need a proof of purchase from Apple as I did not buy the phone from them. I do not have my receipt anymore as the purchase was over 12 months ago now.
Any advice much appreciated.
Thanks,
PhillNow you have discovered that a sim free phone and an unlocked phone are NOT the same thing. Had you purchased an unlocked phone from Apple, then you would not have had problems and as it is, a sim free phone is not the same and sim free will lock to the first sim card that you insert into the phone, so effectively, you phone has been locked to Vodafone and this is why you now have problems.
If your phone is locked to Vodafone, then they are the only ones who can unlock the phone for you - Apple does not and cannot unlock phone - this is the province of the carriers only.
You had the contract with Vodafone when you used the phone and so you need to keep on at them to unlock the phone for you. If they still require proof of purchase and you cannot give them this and they will not unlock the phone for you, then this phone is useless to the friend that you sold it to - he will never be able to use it and basically, you are looking at giving him a refund for the phone for the amount that he paid you for it.
You need to keep on at Vodafone to unlock the phone for you or give your friend a refund for the phone as it will be useless to him and he will never be able to use the phone.
Hope that you now understand that a SIM Free phone and an Unlocked phone are NOT the same and I hope that when you purchased your iPhone 6, that you bought an unlocked phone? -
i deleted some songs from my iphone 4. now when i try to re-add them to my phones itunes, they wont add. whats wrong? new songs add. but not the old ones! help please
Hey renie1515,
Thanks for using Apple Support Communities.
When you download past purchases on an iOS device or computer, that device or computer becomes associated with your Apple ID. This article describes how to manage these associations.
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days.
Note: Removing a device from your Apple ID does not override the 90-day timer. You must wait 90 days from the day the device was first associated with your Apple ID before it can be associated with another Apple ID.
Have a nice day,
Mario -
I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?
I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple. -
My new Dell PC running Windows 8 does not recognize my iPad or iPhone. Worked OK for iPhone for months but would not work for new iPad. I removed /relaoded iTunes and now it won't recognize either iPad or iPhone. Got any suggestions?
Hi there Lizabethfromaz,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
My iphone wont turn on, it keeps loading for the longest time and then the apple logo appears for about 10 seconds and then glitches to the color blue and repeats.What do i do?
Hi there e12345,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W. -
i have been getting this message " no sim installed " too many times then my phone goes off , its iphone 4S , its really a problem i cant get calls or anything and im not sure how to take the SIM out then insert it again , what to do ??
Use the sim tool that came with your phone or a safety pin and just insert it into the hole at the side of the sim tray and push it in and then pull it out. It is no more difficult than that and then just close it again.
-
i have restored my iphone 3gs and put my sim card in it but it will no longer activate. my power button is broken so i cannot turn it off. what can i do to fix this??
Then the SIM may have failed. Try removing and re-inserting it. If that doesn't fix it, you will have to get the SIM replaced by your carrier.
-
I have reset all my settings and content of my iphone 3GS but for the last 3 hrs I am stuck at the apple logo and after sometimes its getting off and on by itself but what is coming back is the same apple logo and nothing else is happening. pls advice.
Read https://discussions.apple.com/thread/4875757?start=0&tstart
-
I have an iPhone 3GS and I restarted it. I have crossed my language, wifi, country and everything, but suddenly when I am done with that and it says "activating iPhone", a message comes time after time "Activation error." What can I do?
Most activation errors happen because a phone has been previously hacked or jailbroken. If this is the case, we cannot help you on this forum. You'll have to look elsewhere for assistance.
-
Macbook wont open up to mac platform, goes directly to windows platform
When you turn on macbook it will not allow you to go to mac platform. It goes directly to windows platform.
Even if one never installed bootcamp it should still give the option between the restore to the pure osx vesion
So maybe your option key is damaged in which case you can try connecting an external keyboard -
The other day my iMesasges stopped working so I plugged my phone into my laptop (windows) to update through iTunes. I tried to update it, but when the update was almost done an error message popped up. Now the phone will only turn on with the plug into itunes picture on the screen. iTunes will not recognize the phone -- I turned my laptop off multiple times. I've done every one of these steps multiple times http://support.apple.com/kb/ts1275 and nothing has worked. What can I do?
Hello Saphira0823,
Thanks for using Apple Support Communities.
The screen you're seeing on your iPhone lets us know that it's in recovery mode. Now since the iPhone isn't appearing in iTunes on your computer, we need to follow one of the articles below, depending on the type of computer you have.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Take care,
Alex H. -
Hi, Im from Philippines,.... i am currently using my iPhone 4 (iOs.6.3)it started when i upgrade it from iOs4 to iOs 6.3 , My iPhone doesnt identify numbers even if its in my contact if its not starting with +63 ..what will i do?
I change everything into +63 and i thought everything is already fine,.. and then now , i dont know what happened why it doesnt recognize numbers with +63 anymoreHello hsielglad,
Thank you for your question. iTunes 11.1 is required to update to and sync with iOS 7. If you are still running iTunes 10.6.3, I recommend trying to obtain the update by going to the iTunes menu and selecting Check for Updates.
iTunes: How to install the latest version
http://support.apple.com/kb/HT5654
If you continue to get the message that iTunes is up to date, you can download the latest version of iTunes here:
Download iTunes
http://www.apple.com/itunes/download/
Once the file downloads, double click on the installation file that downloaded to initiate the installation.
Best,
Sheila M. -
my iphone has a usb cable with a itunes symbol and when i plug into computer it wont show up on itunes
Well, you don't say what computer OS you are using, so here is information on both.
Windows: http://support.apple.com/kb/TS1538
Mac OSX: http://support.apple.com/kb/TS1591
Maybe you are looking for
-
Regarding the table control in bdc
Hi Abap Gurus, my requirement is how to extend the table control in bdc? i have searched in the sdn but not found the proper code. i think we have to use the =P+ code . if possible post the sample code.
-
Hello guys, how are you? I'm developing an online meeting system with audio/video sharing, using Adobe Flex 4 and Flash Media Server 4. I'm using the RTMFP protocol to make the transmission of audio/video which increases considerably the performance.
-
Java files from a EAR file and from inner (inside EAR)
I want to read all Java files from a EAR file and from inner (inside EAR) EAR or WAR file with out unpacking. suppose "Demo.ear" contaions the following files: abc.java programs / a.java programs / b.java src / index.java src / com / myFolder / main.
-
IPod touch (4th generation) panic.list problem
iPod Touch 4gen started having panic.plist error reports in diagnostics and also preformed a self-reboot when in the middle of watching a video (kernel abort type 4)
-
Bridge-group 1 in a WLAN environment
I'm configuring some AP 1130 AG. For customer requirements I cannot use the VLAN 1 but in particular a VLAN 102 for the management and the VLAN 117 for the WiFi users. At this point I configured the switch port in trunk with the vlan 117 and 102 as n