My Windows 7 Dell won't connect to my Airport Express

My Windows 7 Dell won't connect to my Airport Express.  The computer sees my network on the airport. I am able to enter the network name and password. However the computer won't connect. What do I need to do?

Try going through the following Microsoft Support article for details on troubleshooting wireless connections on Windows PCs. Please post back your results.

Similar Messages

  • Itunes won't connect to my airport express (trying to use airplay)

    hello
    i configured my airport express to connect to another wi-fi device (netgear wi-fi modem), and apparently it does (since the green light is on and it shows the link in the airport utility).
    the airplay logo is showing in itunes, so when i click on it to send the music on the bose, it just tries to connect to the airport but it won't.
    not sure what to do to resolve this issue.
    airplay option is on in the airport configuration.
    the only thing i noticed is that it automatically sets up to connect to the other device, but when i change it to "extend network" mode, the utility just stops recognizing the airport.
    the wi-fi modem is not an apple product (netgear).
    thanks for your help!

    Try going through the following Microsoft Support article for details on troubleshooting wireless connections on Windows PCs. Please post back your results.

  • Airplay won't connect to my Airport Express & is intermittent with Airport Utility

    Hi
    Yesterday, my iTunes 10 stopped connecting via Airplay to my Airport Express. It spent a long time displaying a Connecting message, then finally gave me this error message: "An unknown error (-15006) occurred while connecting to the AirPlay device AirPort Express”.
    I have a Macbook Pro 2.5 Ghz Intel Core i5 (6 months old). 4 GB 1600 MHz DDR3.
    Running OS X 10.7.5.
    My main modem/router is a Livebox and I usually going my Airport Express to the Livebox network to play music.
    My Airport Express is 802.11g
    All my equipment is within a radius of 2 or 3 feet.
    I'm aware of at least one other recent thread about this problem (https://discussions.apple.com/thread/4150757?tstart=0), but none of the solutions suggested have resolved my problem, so I have summarized a list of the actions I have so far taken to try and resolve the problem. Hopefully, this will help others sort this issue out for themselves.
    ACTIONS TO SOLVE ISSUE
    1. Ran Airport Utility 6.1, which was unable to find my AX.
    2. Downloaded, installed & ran Airport Utility 5.6. AU 5.6 still couldn't find my AX, giving me this error message:
    "AirPort Utility was unable to find any AirPort wireless devices. Make sure the AirPort wireless device you want to set up is plugged in and in range of your computer, and then click rescan to try again."
    3. Unplugged the AX and did a hard reset. AU found my AX and I configured it to join my Livebox network. After being configured, the green light came on the AX, which also appeared on the AU list of devices. However, AU still had the message "Waiting for Airport Express to reset…" with a spinning ball for several minutes. So, I closed the AU window (as AU advised), and reopened it. Happily, the AX was still listed.
    4. Reopened iTunes and tried to select my AX as speaker output. At that exact moment, the AX vanished from the AU list of devices and, after the long wait, iTunes gave me the same error message as before:
    "An unknown error (-15006) occurred while connecting to the AirPlay device AirPort Express”.
    When I tried to rescan for devices in AU, I got the same error message:
    "AirPort Utility was unable to find any AirPort wireless devices. Make sure the AirPort wireless device you want to set up is plugged in and in range of your computer, and then click rescan to try again."
    5. Hard reset and configuration of AX. This time I didn't close the AU window, I waited for the AX to reset. When the spinning ball finally vanished, I got this error message:
    "An error occurred while reading the configuration. Make sure your Apple Wi-Fi base station is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)"
    6. Apple help pages suggested updating the AX firmware. I downloaded the firmware update, did the AX hard reset/configuration routine, then tried to run the firmware installer and got this error message:
    "An error occurred while attempting to communicate with the AirPort Express. (-8)"
    7. Ran all the software updates, including upgrading to iTunes 11.
    8. Spent over 5 hours doing many many hard resets of the AX, combined with iTunes restarts, MBP restarts etc. Along the way, I discovered that if I hard reset  & configured the AX, after a few minutes, AX would disappear from the AU device list without me doing anything.
    9. Attempted to change IPv6 options, using following methods:
    a. System Preferences -> Network -> Advanced -> TCP/IP ->   IPv6 _> Link-local only
    b. In Terminal.
    networksetup -listallnetworkservices
    networksetup -setv6off Wi-Fi
    Neither method had any effect on the ability of AU to see my AX.
    Phew! I'm now exhausted & rather demoralised. Anyone got any other ideas?

    I have been dealing with this for days now. I'm not sure what the solution is either, I've spent most of my vacation from work attempting to get it to work with my speakers and printer, none work still!!
    It seems like a lot of ppl are dealing with these errors but there isn't one solid solution out there.
    Try to set the AX wirless setting to "off" and only have it work for Airplay, Does it work for you?
    One last thing, could this be an update problem? As in, you update your firmware/software and it renders the AX obselte. My AX is old probably a little older than 4-5 years, what about your?
    I would really like to get this to work as I do not think I need a new AX to make this work.
    Let me know your thoughts.
    B.

  • My iPod touch won't connect to my airport express.

    I use my Airport Express as a network extender which has worked fine until now.  All of a sudden my Ipod Touch won't work out of range of my Time Capsule and ignores the Airport Express. 
    The Airport Express works fine with keeping my  Macbook Air connected out of range of the Time Capsule.
    Thanks

    Without anymore information try:
    iOS: Troubleshooting Wi-Fi networks and connections

  • My iPod Touch won't connect when using Airport Express! HELP.

    If I connect from work (wirless location) my iPod touch has internet.  If I try connecting from home with Airport Express--- it will not connect to the internet.

    Which generation iPod Touch do you have? How do you have the AirPort Express Base Station's (AX) wireless network configured? That is, which Radio Mode and Wireless Security type is it using?

  • ITunes won't connect to my Airport Express

    I have four airport express used for airplay.  Recently they all stopped working from the PC.  I can stream music to them from iPad and iPhone.  They show up under multiple speakers but are not options to select.  Very frustrated!  Please help if you can!

    The following commands seem to put things back in order after Airplay device can't be selected.  It seems somehow Cisco Anyconnect may re-enable IPV6 after it's run.
    From terminal:
    # networksetup -setv6off Ethernet
    # networksetup -setv6off Wi-Fi
    Then I created a script to constantly ensure that ipv6 is disabled, that way, when ending my Cisco VPN session, things go back in order within X seconds
    termusername = string result when you open terminal and type "whoami"
    keepv6off.sh:
    #!/bin/bash
    while true; do
      /Users/termusername/scripts/newnetworksetup -setv6off Wi-Fi
      sleep 45
    done
    newnetworksetup:
    networksetup ${1}
    chmod 755 keepv6off.sh
    chmod 755 newnetworksetup.sh
    Now exit /etc/sudoers from terminal to allow networksetup to be run without prompting for password every time.
    # sudo visudo
    termusername     ALL=NOPASSWD:   /Users/termusername/scripts/newnetworksetup
    Now use "launchd" to automatically kick off this script when you log in:
    cd /Users/termusername/Library/LaunchAgents
    create com.termusername.keepv6offscript.plist text file in above directory as follows:
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
       <key>Label</key>
       <string>com.termusername.keepv6offscript</string>
       <key>Program</key>
       <string>/Users/termusername/scripts/keepv6off.sh</string>
       <key>RunAtLoad</key>
       <true/>
    </dict>
    </plist>
    save it
    now run
    launchctl start com.termusername.keepv6offscript.plist
    you should be able to run 'ps -ef |grep keepv6off' and see an entry for this process running at this point.  This script will ensure ipv6 is off every 45 seconds.

  • We recently switched ISPs. To connect to the new ISP our Airport Extreme has to be in bridge mode. Now our Nintendo Wii won't connect to the Airport. Is it an issue with bridge mode that is causing this?

    We recently switched ISPs. To connect to the new ISP our Airport Extreme has to be in bridge mode. Now our Nintendo Wii won't connect to the Airport. Is it an issue with bridge mode that is causing this? We're running two Macs wirelessly with no problems.  And the Wii did connect before the switch.

    Hello and thanks for the reply.  I gave this a try, turned off Airport on one of the computers and tried the Wii again.  Still no connection.  I should say that we're also running an old G4 (wired) off the Airport as well, with no problems.  I've tried many things to make the Wii to work, including power cycling the Airport, turning off the security settings in the Airport, resetting the Airport to it's default and redoing the network, resetting the network setting on the Wii (several times), moved the Airport closer to the Wii, all with no luck.  The Wii "sees" the Airport but won't connect to it.  I'm at a loss for anything else to try, so any help is appreciated.

  • My macbook pro won't connect to my airport extreme

    My Macbook Pro won't connect with my airport extreme network....the extreme seems to be working fine....Any thoughts? I ahve tried diagnositics and assistant....thanks

    OOPS...it actually says "Incompatible security". Any ideas? I had no problems connecting to my other wireless network at home.

  • Bonjour won't print to my Airport Express from my Win XP pc

    I loaded Bonjour onto my Windows XP pc. The load went fine -- no error messages. I ran the 'add printer' routine, it found my HP 1210xi (which is connected to my Airport Express by USB) and showed a driver in the selection list to add. I added the printer. The setup looks fine. When I try to print a test page nothing happens, it finally errors out in Windows saying there was a problem printint the document. It also creates a mess that requires stopping/restarting Windows spooler to clean out the old print job.
    I had previously loaded Bonjour onto this PC and printed just fine.
    I am running XP SP2 with Windows Firewall. I tried with the firewall turned off and get the same problem. I can ping the Airport Express from the PC.
    I have other Mac & Windows PCs running on this network and this is the only PC with this problem, but I do remember having the problem with a Dell about a year ago.
    Sorry to be so long-winded, but I wanted to put as much data in this post as possible.

    Try plugging your computer directly to the HP printer via USB and installing printer. Then disconnect and try Bobjour again. It worked for me. Although you may need to reinstall Bonjour again.

  • My system can not connect with the Airport Express while the signal is very good?

    Neither my phone nor my desktop (windows 7) can not make a connection with the Airport Express. The signal keeps flashing amber.
    Several specialists have checked but can not solve this problem. Any ideas?

    I am in exactly the same boat...

  • How does a PC wirelessly print on a printer connected to an airport express

    HI
    how does a PC wirelessly print on a printer connected to an airport express?
    my husband has a PC and I'm fed up with him using my macbook for printing
    thanks

    You can install [bonjour for Windows|http://support.apple.com/downloads/BonjourforWindows] or use [IP printing|http://www.macosxhints.com/article.php?story=2003072510530643]

  • How to connect a 2nd airport express in a home network?

    I'm triying to connect a second airport express in my home network but when I plug in and go to Airpot Utility says :
    "This version of AirPort Utility doesn’t support this base station. Go to AirPort Service and Support for more information."
    I don't know what to do to get connect the second airport exprees?, Do I miss something ?

    You need AirPort Utility 5.6 to configure that model Express. The problem with that version is that Mountain Lion will refuse to let you install it.
    This dilemma is easily solved. You simply need to extract the app from the installer package using a package extractor like Pacifist or unpkg. Pacifist is shareware, unpkg is free.
    Download Pacifist here: http://www.charlessoft.com/
    Download unpkg here: http://www.timdoug.com/unpkg/
    Download AirPort Utility 5.6 here: http://support.apple.com/kb/DL1482
    When the AirPort Utility .dmg file finishes downloading, open it to expand and reveal the AirPortUtility56.pkg package installer file.
    Directions for Pacifist (I do not have screenshots for unpkg but the idea is similar):
    Open Pacifist and from its File menu, navigate to the package and open it.
    Click the "reveal triangles" until you see AirPort Utility 5.6.app:
    Select it and then click Install from Pacifist's toolbar. It will then be installed in your Utilities folder, and you can quit Pacifist.
    Mountain Lion will not allow you to delete its existing version of AirPort Utility. Just ignore it. It and the older version (which will bear the unique name "AirPort Utility 5.6") can peacefully coexist.
    If you happen to have an archived copy of the AU 5.6 app somewhere, such as a Time Machine backup or equivalent, you can simply restore it or drag the app to your Mountain Lion system's Utilities folder instead of resorting to the above procedure. It will run without complaint. It is only the package installer that is the problem.
    If you have an older computer with a version of AirPort Utility earlier than 6.0, you can administer it that way as well.

  • Can I share my internet with my Ipad and simultaneously connect to a airport express that I use to remotely connect speakers?

    Can I share my internet from my Imac with my Ipad and simultaneously connect to a airport express that I use to remotely to connect speakers?
    The big problem that I'm having is that when internet sharing via the airport I can not simultaneously connect with my airport express.  It would be great to be able to share internet from my Imac so I can be using my Ipad and at the sametime have my wife use the airport express to stream music in a different room. It would be awesome to be able to have the ability to do both. Does anybody know how?

    Unless your iMac was made before 2006 (this forum is for old iMacs), you might get better assistance by posting in one of the following forum areas:
    AirPort
    Using iPad
    iMac (Intel)

  • I just upgraded to ITunes version  10.6.0.40 and now I am having trouble connecting to my Airport Express.  I get error message 15000.  I am connecting with an ethernet cable so it is not a wireless problem.  Any ideas?

    I just upgraded to iTunes version 10.6.0.40 and now I am having problems connecting to my Airport Express and I get an error message 15000.  Does anyone know what that means?  I am using an ethernet cable so it is not a wireless problem.  Trying to find out if this is realated to the iTunes upgrade.  Any ideas out there?

    Sure...
    See this Apple article for a Hard reset of a Factory reset.
    http://support.apple.com/kb/HT3728

  • ITunes on my iphone no longer connects to my airport express

    My macbook air (OS10.8.5) connects to the airport express without any problems. My iphone 4S (OS8.1) has lost the connection.No idea with which update, i just noticed. All three are on the same WIFI network. I turned the airport and iphone off and on a few times. What else could I try?
    Thanks!

    Hello Ingrid,
    Thank youj for using Apple Support Communities. 
    You can use the following article to troubleshoot your Wi-Fi connections wit your iPhone..
    iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
    Regards,
    Jeff D.

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