My windows 8.1 does not recognize my device

My PC does not recognize my device

Hey, I may have to if I can't get this one to work!!
I have tried a different USB to no avail.  Both cables work on my old Dell so I don't believe they are the issue. 
I uninstalled iTunes as directed by Apple Support and reinstalled.  Apparently, Apple Mobile Device Support is not loading with it because it does not show up in programs. 

Similar Messages

  • Windows Media Player does not recognize my device in bluetooth mode.

    Windows Media Player recognizes my device when connected with a USB cable but not when connected via bluetooth in Windows 7. The WMDC recognizes my device in bluetooth mode without any problem. I would like to synchronize my device with Windows Media Player while in bluetooth mode. How can I get Windows Media to recognize my device in bluetooth mode.

    Which Bluetooth device you are talking about ?

  • Windows Media Player does not recognize new downloaded songs

    I have a Pavilion a4310f Prod Nr:  AY014AA-ABA running Win 7 Home Premium 64 bit.
    I just discovered that Windows Media Player does not recognize songs I recently downloaded from the Wal-Mart Music Download Site.  The songs can be seen in the Music Library in a folder named "Downloads" and I can open each song and it will play when double clicked.  The problem is that I can not create a playlist containing the new songs and burn a copy of the playlist because the songs are not listed in the Media Player library no matter hot it is sorted (Artist, Album, Genre, etc).
    Any help/suggestions would be greatly appreciated.
    Mitch
    This question was solved.
    View Solution.

    You might also want to consider moving the songs to my Music or the folder you have WMP set as your Music folder. You can find/change that folder in WMP by going to File ---> Manage Libraries
    Launch WMP ----> Tools ----> Options --->Privacy and be sure that the Display information from the internet box is checked.
    HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
    HP Photosmart Premium C309G, HP Photosmart 6520
    HP Touchpad, HP Chromebook 11
    Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
    Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
    Windows 7/8 UEFI/Legacy mode, MBR/GPT

  • Windows 8.1 does not recognize

    My Windows Surface Pro does not recognize our 6th Generation iPod Nano

    Hi kathyt8952 ,
    Would you please share us more details of the issue ?
    Have you checked the driver issue from the device manager ?Have you tried to connect the device from another USB port to have a check ?
    We can take the following steps to have a check .
    1.Open "run" from the start menu, and run "services.msc".
    2.Search "Apple Mobile Device".
    3.On "status" column right click and then click on "Properties"
    4.In the "general" tab find the "startup type" drop-down arrow menu and make sure "automatic" is selected.
    5.Also in the general tab check the "service status". If it does not say "started" then click the start button.
    6.At the bottom of the properties window click "apply".
    If the issue persists, we can refer to the following link to have a troubleshoot :
    iPhone, iPad, or iPod not recognized in iTunes for Windows
    https://support.apple.com/en-us/HT204095
    We may also need to ask for help from the Apple Forum .They may have some good advices for you .
    NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.
    Best regards
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Windows 8.1 does not recognize my iphone.

    windows 8.1 does not recognize my iphone.

    Hi kathyt8952 ,
    Would you please share us more details of the issue ?
    Have you checked the driver issue from the device manager ?Have you tried to connect the device from another USB port to have a check ?
    We can take the following steps to have a check .
    1.Open "run" from the start menu, and run "services.msc".
    2.Search "Apple Mobile Device".
    3.On "status" column right click and then click on "Properties"
    4.In the "general" tab find the "startup type" drop-down arrow menu and make sure "automatic" is selected.
    5.Also in the general tab check the "service status". If it does not say "started" then click the start button.
    6.At the bottom of the properties window click "apply".
    If the issue persists, we can refer to the following link to have a troubleshoot :
    iPhone, iPad, or iPod not recognized in iTunes for Windows
    https://support.apple.com/en-us/HT204095
    We may also need to ask for help from the Apple Forum .They may have some good advices for you .
    NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.
    Best regards
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Windows Security Suite does not recognize Verizon Internet Security Suite

    Windows Secuity Suite does not recognize that the Verizon Internet Security suite on one of my PC's is running and keeps popping up aWindows Security Alert. The Firewall is enabled within Verizon Internet Security suite.
    My other PC's don't have this issue.
    All PC's are running Windows Vista Home Premium.
    Any ideas?
    Cheers,
    Mark

    well that error message is saying that Windows security center no longer supports the way that the VISS is reporting. Which means that even though VISS is working and it is even reporting its status to WSC. WSC doesnt recognize it anymore. Likely one of the windows updates made the change. I can see the fight comming now. Verizon is going to say. Its working and if the other program doesnt support it, too bad. And windows is going to say the same thing in reverse. My guess would be that it will probably stay that way unless Verizon or Microsoft get enough complaints to make a change in the recognition system.
    But the good news is that VISS is running and protecting you. The WSC just doesnt "speak the same language" anymore and cant understand the message from VISS saying "I'm up and running"
    ====================================================================================
    Error exists between keyboard and chair.

  • I had to replace my Iphone 5c with a new one.  Now, my windows 7 pc does not recognize my iphone.  Reinstalled itunes.  Apple mobile device is running.  I did whatever I could find on the internet still no luck.  Any suggestions?  Thnx

    I had to replace my Iphone 5c with a new one.  Now, my windows 7 pc does not recognize my iphone.  Reinstalled itunes.  Apple mobile device is running.  I did whatever I could find on the internet still no luck.  Any suggestions?  Thnx

    You have done everything verbatim included with this link?
    http://support.apple.com/kb/ts1538

  • My new computer with Windows 8.1 does not recognize my iPhone when connected via USB.

    My new Dell Computer with Windows 8.1 does not recognize my iPhone 5 when connected via USB.  I have reinstalled iTunes to no avail.

    Hey, I may have to if I can't get this one to work!!
    I have tried a different USB to no avail.  Both cables work on my old Dell so I don't believe they are the issue. 
    I uninstalled iTunes as directed by Apple Support and reinstalled.  Apparently, Apple Mobile Device Support is not loading with it because it does not show up in programs. 

  • I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

    I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

    Hey Stan1958,
    Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
    Windows
    iPod appears in Windows but not in iTunes
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iTunes reports that "iTunes cannot recognize this iPod at this time"
    Thanks,
    Matt M.

  • Idad in reset mode but itunes does not recognize the device.

    I have my ipad in restore mode but itunes does not recognize the device.  What can I do to reset the ipad?

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    iOS: “Not enough free space” alert when trying to sync
    http://support.apple.com/kb/ts1503
    You may need to delete iTunes on your computer and then reinstall.
    How To Completely Uninstall and Remove All Traces of iTunes
    http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
     Cheers, Tom

  • I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. Please help

    I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Ipod touch will not turn on and computer does not recognize the device

    I tried resetting my ipod touch, but there is still no response. I have had it plugged into the computer for a couple of days. I don't know if it is charging or what because the screen won't turn on and the computer does not recognize the device. I have downloaded the latest version of iTunes, as well as restarting my computer several times. Does anyone know what to do? I would try restoring it, but like I said my computer doesn't recognize it and itunes doesn't either. Thanks!

    I just had a similar problem and tried all of the reboot techniques with no success. I knew it had to be a connection issue inside the iPod, and grasping at straws, I sprayed a little WD-40. I dried it off and let it sit overnight. Today at lunch I plugged it in to my wall charger and it began charging.
    ***FYI I know they don't recommend spraying WD-40 on your iPod, but it was a last resort for me. I was at the point of paying to send it in for repairs or throwing it away. I wouldn't try this unless you are ready to throw yours away too.

  • Mac pro does not recognize ipad device when connected via usb port, suggestions?

    mac pro running os 10.6.8 does not recognize ipad device when connected via usb port, suggestions?  itunes 10.7

    Here's a troubleshooting assistant: http://www.apple.com/support/ipad/assistant/itunes/
    The most likely issue:  Have you plugged your iPad into a USB port that is not directly part of your MacBook Pro?

  • HT201210 I downloaded the latest update to itunes.  I am now getting a message that my ipod is on recovery mode and needs to be restored.  When I click to restore, it says it does not recognize the device.

    I downloaded the latest version of itunes.  I am now getting the message that my ipod is in recovery and needs to be restored.  When I click to restore, it says it does not recognize this device.  Now my ipod is frozen with an image of a cord and an arrow pointing toward the itunes icon.  All was working fine before the download!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I am unable to sync my Ipod Nano (4th generation I believe) because my computer does not recognize my device.  Can anyone help me solve this problem?

    I am unable to sync my Ipod Nano (4th generation I believe) because my computer does not recognize my device.  Can anyone help me solve this problem?

    Reset the AMDS >  How to restart the Apple Mobile Device Service (AMDS) on Windows

Maybe you are looking for

  • KT3 Ultra-ARU battle

    Hello! I have a Pentagram Dark 56I modem (Lucent win modem) installed on MSI KT3 Ultra-ARU. Everything is working now except my modem witch does not connect to the internet (only one out of fifty connections is successful). I haven't got any idea wha

  • OS-X won't restart after iTunes upgrade

    Installed the upgrade of iTunes and QT7 last night and now on re boot my system freezes while in the "loading OSX" screen (reminiscent of Windows blue screen of death >:O), and I have to hold to power button to shutdown the system. Haven't seen anyon

  • 6070 connecting with pc

    hello! I have a problem with conecting my nokia 6070 to pc.I use ca-53 usb cable.I downloaded nokia pc suite and this driver http://europe.nokia.com/A4144937. when i connect mobile with the cable windows gives a message wich says: USB Device Not Reco

  • Matrix object in matrix report

    hi friends I am designing a simple matrix report, data model - "select deptno , job , sum(sal) from emp group by deptno , job" now in the layout model i see that report builder has created a frame in which there is an object called "MATRIX verti rpea

  • Exchange 2007 - The server don't send dsn message for external users

    Hello, Our exchange 2007doesn't send dsn message for external users but for internals it is ok, I check my configuration but all seems to be ok Have you any idea please? Thx