My Windows 8 laptop keeps downloading and installing iTunes 10.2.1.1 even though the latest version is 11.0.3
Hi everyone, I'm having a really annoying problem in installing iTunes 11.0.3. I use a Dell laptop with windows 8 installed. I tried to download iTunes 11.0.3 for Windows 64 bit on apple.com. The size is actually 85Mb, but my downloads keep downloading the 77.5Mb version. So when I installed it turns out to be iTunes 10.2.1.1, the problem is iTunes 10.2.1.1 can't even recognize my iPad and I can't sync anything to it right now. Please help me because this problem is really getting on my nerves. Thank you
I tried the back-up and restore option tonight and it worked a charm.
Not sure why I had the problem in the first place but that was a relatively quick and easy fix :-)
Just do the Factory restore...
Works like magic!
Similar Messages
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I am running Windows 7 SP1, Firefox 11, and have MS Silverlight v5.0.61118.0 installed along with the Silverlight Plug-In 5.0.61118.0 enabled.
The problem is I cannot get certain apps to run in Firefox that require MS Silverlight. I keep getting the prompt to install. If I click to install, I'm told the the version of Microsoft Silverlight I'm attempting to install is already installed.
What more can I do?Hi Jojo,
Similar issue here. I had iPlayer but it 'died' now I can't install it...or any other app such as Adobe Air. I have an outstanding question trying to resolve it as well. -
I am trying to download and install itunes on windows 7. The download works fine and it appears that the install works fine as well but when it finishes itunes is nowhere to be found. I am in Mexico. Please help. Thanks
You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else. -
Having trouble downloading and installing iTunes to my pc Windows 7
I am having trouble downloading and installing iTunes to my PC with Windows 7. I have been trying for 4 hours and can't get it to download. Any suggestions?
Do you get an error message when you try to install iTunes? If so, what does it say? (Precise text, please.)
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Hey when ever i download and install Itunes then i open it says error finding folder please re download and I tried a tons of times and it didnt work. Does anyone know how to fix this?
Hi Beege140,
I have an article for you that will help you address this launch issue with iTunes:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
When I download and install iTunes it looks it does it, but then it never starts, instead gives an error report and says iTunes encountered some problem and has to close
i don't know how they solved it, i'm having the same problem on Windows XP
EventType : BEX
P1 : iTunes.exe
P2 : 10.7.0.21
P3 : 504d85d9
P4 : unknown
P5 : 0.0.0.0
P6 : 00000000
P7 : 08920740
P8 : c0000005
P9 : 00000008 -
I just download and install itunes 10.5 and it worked good the first days but since yesterday it crashed up, and everytime i start it it crashes again and logged me out each time. it can´t acces my itunes account. I´m using snow leopard the last version. What can i do to solve this problem and and continue using my itunes normally?
Try doing it in a WIndows Safe mode - Restart computer and hit F8 key right after your see BIOS check and choose "Safe mode with networking"
Do the SFC /SCANNOW again.
If that does not work, whilst in safe mode, download Free Malwarebyte software from CNET's Download.com. Install, update virus definition then perform a full scan. Remove if it did find some viruses or trojans. Restart computer.
Back to regular windows, do the SFC /SCANNOW again.
If that doesnot work, check to see if your Hard drive has errors or bad sectors
GO START BUTTON /COMPUTER, right mouse click OS (C:) and choose "Properties"
Choose "Tools" tab and under error checking, click "Check Now".
Make sure "Scan for and attempt recovery of bad sectors" is checked and click start.
Restart windows will perform the above task to fix errors This may take hours depends on how big is your Hard Drive
Good Luck!!. -
Downloading and installing itunes
when ive tried to download and install itunes
it downloads ok but when i try to install itunes i get this pop-up saying "this installation package could not be opened.
Verify that the package exists and that you can access it
or contact the application vendor to verify that this
is a valid windows installer package"
can someone please help me!
its so annoyinghi ta48!
QuickTime version 7.0.2 is installed, iTunes requires QuickTime version 7.0.3 or later. Please reinstall iTunes.
hmmm. for that one first try a careful standalone QT 7.0.3 install.
download and save a copy of the standalone QT 7.0.3 installer to your hard drive. (we'll run the install from there rather than online.) switch off any antivirus and antispyware applications prior to the install.
Quicktime 7.0.3 Standalone Installer
if you get an error message on the standalone, let us know what it says. (include error message numbers if you're getting any.)
if the install goes through, will your itunes open properly?
love, b -
Downloading and installing itunes 6
After receiving an upgrade notice from iTunes I downloaded and installed iTunes 6. When I attempt to run it, I continue to get a message,"QuickTime version 7.0.2 is installed, iTunes requires QuickTime version 7.0.3 or later. Please reinstall iTunes." I attempted to reinstall and was given 2 options: "Repair" (reinstall all program features installed by the previous setup) OR "Remove" (remove iTunes). I selected "Repair". After doing this I continue to get the same message about QuickTime 7.0.3 and to reinstall iTunes. Should I select "Remove" (remove iTunes)? And if I do will I lose my library of downloaded songs?
hi ta48!
QuickTime version 7.0.2 is installed, iTunes requires QuickTime version 7.0.3 or later. Please reinstall iTunes.
hmmm. for that one first try a careful standalone QT 7.0.3 install.
download and save a copy of the standalone QT 7.0.3 installer to your hard drive. (we'll run the install from there rather than online.) switch off any antivirus and antispyware applications prior to the install.
Quicktime 7.0.3 Standalone Installer
if you get an error message on the standalone, let us know what it says. (include error message numbers if you're getting any.)
if the install goes through, will your itunes open properly?
love, b -
Trying to download and install Itunes 10 and I get a error saying invalid Drive H:\
Hello Im trying to download and install Itunes 10. I already have Itunes on my computer, and after i download and try to run i get an error message saying invalid drive H:\ I do not have a H drive , I am using a external 1TB drive to hold all my media but it is D: not H: what do i do??
See "Invalid Drive X:\" install errors.
tt2 -
Just got a new iPod Nano 7gen. Have downloaded and installed iTunes 10.7 and installed succesfully. But iTunes fails when I try to start the program. Have OS X 10.8.2. Moutain Lion. Please help - thanks.
SvenProblem solved. Copied latest file of iTunes Library.itl from Previous iTunes Libraries and replaced it with the original in Music - iTunes-folder.
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Since I have Yosemite on my iMac I can't view PDF files in Safari anymore. It keeps telling me to upgrade my Adobe Reader, but it is the latest version. Please help? I don't have this problem on my Macbook that does not have Yosemite installed.
Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari. -
I would like to install the newest version of Acrobat Adobe into 6 computers. I wonder what tha will cost, for a month and to buy it directly? On one computer we have version 9, and that one we would like to uppgrade to the latest version?
Hi Linafrick,
To install Acrobat 11 on to 6 computers you can purchase Volume License.
But since you want it for only a month you need to purchase Acrobat subscription.
A single subscription is good for 2 computers and the same Adobe ID cannot be used to buy multiple subscription copies of Acrobat.
You can however opt for Creative Cloud for Team license such that you can become the Admin and grant access to the 6 users who wish to install Acrobat on their machines.
Feel free to reach our customer service via chat to know more information: Creative Cloud membership support
Regards,
Rave -
i have ios 4.3.3 version and when i try to update my iphone to the latest version it with itunes it can't reach the update server. what should i do?
p.s.: i don't have any cinnection problem.....It could be the fact that your hosts file is directing itself to gs.apple.com Cydia not gs.apple.com Apple,
Hope it helps
http://support.apple.com/kb/TS3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
Upon upgrading to Yosemite, the Pages and Numbers apps will not open (although they are the latest versions) and Keynote will not upgrade; how do I go about getting the apps to open? Is this a common issue?
Hi Madhattanite,
Welcome to the Support Communities! When did you purchase your Mac? The first thing I would suggest is to review the information in the resource below for the Up-To-Date Program for Pages, Numbers, and Keynote.
Once Yosemite is installed, you should have the option to Accept the Pages, Numbers and Keynote apps in the Mac App Store Purchases pane.
Apple - Up-to-Date Program for Pages, Numbers, and Keynote
I hope this helps ...
- Judy
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