My windows and iTunes is not detecting to my iPod.

I'm having trouble loading my iPod onto my computer and iTunes. I reinstalled and reset several times, but it still didn't work. When I installed my iTunes with the CD, it didn't detect my iPod. When I plugged in my iPod, the wizard window popped up, and I tried to install it that way. Then while it's installing, a "Hardwar Installation" window comes up. It says, "The software you are installing for this hardware: USB Mass Storage Device has not passed Windows Logo testing to verify its compatibility with Windows XP", and I should STOP INSTALLATION. So, I do and the wizard says that I cannot install this hardware. I don't know what to do. Anybody have any ideas?

Hi, I'm having a similar problem, except I didn't get a "Windows Logo Test" thing. Anyway, if it asks you that again, just say yes. The iPod should do no harm to your computer, seeing how you've connected it before. Some people think the problem w/ this is that a windows update blocks the iPod from working.

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Windows 8 and itunes can not detect itouch

I have windows 8 and itunes will not detect my itouch? Any tips?

Chris CA, I am having the same problem. I actually just purchased a brand new laptop (w/ Windows 8 already installed) and had to download itunes latest version (ver. 11) and am having the same problems. As my itunes seems compatible with my Windows 8, my itouch device can not be recognized by itunes or in the "my computer" folder.
perhaps this more of a windows 8 issue and not an itunes issue?
PS, i have OS4 on my itouch, could this be a problem as well?
Thanks!
Petit

My iphone charged but when it turns on does not continue charging also windows and itunes do not identify my iphone!!! please help

My iphone charged but when it turns on does not continue charging also windows and itunes do not identify my iphone!!!
please help

Macafee security center is may be the culprit.
Open Macafee then: select;
Internet & Network > configure
Firewall > Advanced
Programm Permissions > scroll down to Itunes
Highlight (click on)
Then Grant full access to Itunes.
APPLY then OK
When you select store from Itunes you will need to register with Itunes.
Try that or:
Disable your firewall.
I Hope I Was Able To Help You Or Solve Your Question.
Simmm
3/12/2012
If Someone Helped You, Click
"This Helped Me"
If Someone Solved Your Question, Click
"This Solved My Question"

ITunes had an error while trying to update my iPhone 6+ and now the phone is bricked (and iTunes is not detecting it)

So I tried Installing iOS 8.3 onto my iPhone 6+, updated iTunes to the latest version, 12.1.2, downloaded the update for the phone, connected my phone - it detected fine like it always does. When I tried installing, it went to about halfway or so and then iTunes said there was a problem updating the phone.
The phone icon disappeared from iTunes and when I checked the phone it was giving the blank screen. I tried turning it off and on again... It showed the apple logo, and then the connect to itunes icon, but iTunes is not detecting it.
Even if I take it out and put it back in again, even with the hard reset holding the home and power buttons. I'm running Windows 8.1. So far I've tried the hard reset, cleaning the connector pins, switching to a a different USB port, reinstalling iTunes, checking to see if the Apple Mobile Device software is up to date, even using a previous restore point in windows.
The device makes a noise when it gets plugged in, indicating that it's being detected by the computer, but iTunes... nothing. And my phone is stuck on showing the connect to iTunes picture and it's bricked and unusable and I'm wondering why I even bothered with this stupid update.

Most of the recent updates showed the connect to iTunes screen for a short time. But if the update was done with the iOS device connected to the computer running iTunes, the Connect to iTunes screen appeared only briefly then the update completed. If your iPhone didn't complete the update you will have to put the iPhone into Recovery Mode. Follow the steps very carefully in the link below. You might have to try several times to get your phone into Recovery Mode.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Ipod was corrupted i restored it now windows and itunes does not recognize

one day i plugged my 80g classic in to charge and sync. itunes diagnosed my ipod as corrupted and said please click restore,so i did now my windows computer and itunes does not recognize it at all i have a new 1g shuffle and it works fine. wat do i do with the classic cause i miss the space and it still turns on and everything. Help!!!! Please

Start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Also this recent interesting post by a user here for a work around when an iPod is in the "recovery mode" looping state...
http://discussions.apple.com/thread.jspa?threadID=1679535&tstart=0
Cheers,
Patrick

Windows and iTunes do not recognize iPod

Help! I have read everything in this forum and have not found the solution yet. I have the 30gb ipod video and I've had it for almost a month now and it doesnt work. I've tried the 5r's.. didnt do anything.. when i connect it to my laptop, it says its charging.. it also tells me that it would work better with a 2.0 usb, but according to the specs, it should still work with the 1.1 usb. Also, when i look at it in the device manager, it says "Location: Location 0 (iPod)" and "The drivers for this device are not installed. (Code 28) To reinstall the drivers for this device, click Reinstall Driver." but when i try to reinstall them from the cd, it says they're not there.. i'm not the only one having this problem.. from all the posts.. is it possible its the cable? I dont have another computer to try it on.. HELP!

Frustrated Mom,
I am having the exact same issue. It all worked fine
yesterday (the first day I used it) and now today
there is no recognition on either
computers...anywhere. I called the Apple S.O.S. line
and they took me through all of the possible fixes.
Nothing worked. In the end, they suggested that the
iPod is faulty and I should send it in to have it
repaired. I just got it yesterday so I will be
calling MacMall back for an exchange, otherwise I
just paid full price for a refurbished item. Not
cool.
Good Luck,
Doug
I had similar problems with my office Dell (Windows XP). My 60GB Video iPod works fine at home with my ibook, but when I first used with iTunes on this Dell I could only get it to intermitently recognize the ipod the first day. The next day the PC would recognize it was in the USB in that it showed up in the lower bar of devices to remove, and it would run the ipod service program and then start itunes (still does this) but it would not show up in itunes any longer or as a drive any longer in Mycomputer. On the other hand in an identical Dell in office nex to mine I was able to use it fine the last 3 days when it no longer worked on my office Dell.
After some experimentation the fact that the iPod service runs when I put my iPod into the USB port and then runs iTunes shows the PC sees it. And I can eject it via the device eject icon on bar at screen bottom. I determined the reason the Dell in other office sees it while the one in my office no longer sees it in iTunes is likely due to the fact that I do not have administrative access to my PC and iTunes is not installed as my default application. The Dell next door has iTunes installed as default application for music and thus I have no problems.
It shows my iPod is ok but the PCs (not my ibook) vary in response due to minor differences (such as not being default application for music in my case --at least that appears to be cause which I will test later when I get my itunes set as default application). You may want to look at issues with iTunes rather than the iPod being faulty?
Russ Jacobson

My ipod classic turns on with apple logo then shuts off about 30 seconds later, when plugged in my windows and itunes will not recognize it.

earlier my itunes told me that my files were corrupted and I needed to restore, so I did. In the middle of the restore I lost internet connection. Now my computer and Itunes will not recognize my Ipod and if it is not plugged in when I turn the Ipod on it only shows the apple logo then shuts off after 30 seconds. If it is plugged in it will charge, but Itunes and Windows will not recognize it. I have tried the menu + select shutoff multiple times with no change. All it will say while it is charging is do not disconnect.

The clicking sound is your iPod Hardisk, trying to retract and find the boot sector unsuccesfully.
Hopefully, you can do the iPod Disk Diagnostic as in this great post by tt2., it wont fix your problem, but let you know, how dire is your Hardisk health.
So only as a last resort, one way, to get the stuck Hardisk head free, is to bang the iPod on a rubber mouse pad, when you reset it, but do it at your own risk, some very lucky guys got it working again for the next 14 months, like myself.

Windows and iTunes do not recognize my iPod..... HELP!!!!!!

Hello!
HELP PLEASE!!! Windows Vista and iTunes do not recognize my iPod!! I dont understand why because everything went well for at least 2 weeks!! But now, my Ipod only appears even more in my computer, so ITune do not recognize on.
I need your help before remove ITune and all Apple produces. This is what I do if I made a following Apple support but before mde this, I need your help for to see if there's something simple to try before.
I'm open to any good suggestion!
Thank you!
Zazzz
P.S. Sorry for my English, I do my best.... because i'm french.

http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

HT1212 I have forgotten my passcode for ipad and itunes is not "detecting a device in recovery mode."

I have forgotten my passcode for ipad and itunes is asking passcode to be entered - even after following directions for computers not synced... multiple times, but iTunes is not "detecting a device in recovery mode." What do I do now?

DFU Restore
This will very likley result in loss of data.
Plug the iPhone into the computer.
Ensure that it is running the latest version of iTunes and that it has access to the internet.
Press and hold both the home and sleep/wake buttons for exactly eight seconds.
Release only the sleep/wake button but continue to hold the home button for another five seconds.
Let go of the home button, then look at the computer screen for an instructional popup.
The popup should say "iTunes has detected a device in recovery mode. . .(etc)" Click accept to all boxes and let iTunes download and install all of the latest device Firmware and Software.
If no popup appears, repeat the above DFU instructions. If you've never done a DFU, it may take about three attempts to get the timing right.

Windows and iTunes does not recognize

yada, yada...
I tried the Rs, but my new computer and iTunes does not recognize my shuffle. Can someone give me basic steps to correct this? Shuffle was previously 'synched' with another iTunes library and I don't want to erase my currently uploaded music. Help please!

I don't know if this is the same problem, but I cannot get my I-pod Nano to sync or have I-tunes recognize it. It is a connector problem, and this is my second Nano to do it within nine months. Apple wants $32 to send it in to be repaired once again. I am irritated beyond belief. I took my Nano in to an IMAC store and they confirmed that it was a connector problem. They could not send it off nor repair or replace it though. So I've had two Nano's since Christmas have this problem.
I would suggest that you try another device (shuffle) on your computer to ensure that it's not your computer (our other I-pods worked on the computer) and/or take it in to an IMAC store where they will see if it connects to one of their computers.
Right now I think Apple products are basically crap...

Windows nor iTunes does not detect my iphone when I plug it in

Please help, when I first got my iphone 4, itunes and my computer can detect it. Then one day, it didn't detect it anymore. I have tried everything this website has to offer. I even called Apple tech support, and their final solution to my problem was to upgrade to Windows 7. That is BS. It use to work, but I don't know why it is not working now. I have tried all the 5 R's( reinstall, restore, ...etc), but still nothing.
Here is a list of things I have done already:
1) Reinstalled iTunes and all apple mobile software according to Apple tech support
2) was on the phone with apple tech support for close to 2 hours, when finally, they recommended I upgrade to windows 7
3) tried all USB ports in my computer with no change
4) prayed to God for guidance and strength
Please, anybody, please help me. thank you

Hi. Just go a bit further by process of elimination which you've already started. Here's a couple more things you can try.
1. Different USB cable?
2. Try plugging into another computer just to see if your iPhone will get recognised then.
If it still deosn't work then I can only assume that the handset itself has developed some kind of fault, in which case, just book a 'Genius' appointment at your local Apple store asap and get it replaced.

Have literally tried everything and iTunes will not detect iPhone

Just bought a new macbook and am having some serious issues with iTunes.... My iPhone was detected the first time i plugged it in, but now it will not detect it. As soon as i plug my phone in, iPhoto pops up but iTunes does not. When i open iTunes, my phone does not show up. I have done all the troubleshooting, restarted both phone and laptop, re-installed iTunes (when i did this, it worked again for one time, then when removed and re-connected it failed to detect it again)
Everytime i plug it in it charges, but iTunes will not find my phone. someone please either help me or shoot me because its driving me INSANE!!!!!!! i followed every step that apple says to do and have also looked at other peoples answers and nothing is fixing this!!!
thanks in advance

try if the suggestions in this thread work for you: http://discussions.apple.com/thread.jspa?messageID=11434988&#11434988.
JGG

New ipod seen in windows and itunes but not in sync diagnostics

I bought a second Ipod. Oldest one works fine. New one is seen in Windows and in ITunes. Diagnostics "finds" new Ipod, but on Sync diagnostics says "no Ipod found".
Ne Ipod looks like it's staring to sync, then just stops after 30 seconds and goes to "connected" screen.
Have done resets of Ipod and reboots of PC.
Driver shows no error in Device Manager.
Have tried three differenct cables and both USB ports on the pc.

I jus tried that. Computer acknowledged Ipod and Itunes performed restore. Afterward, same situation...no sync. Screenshots:

Windows and iTunes are not recognizing my iPod touch 4g

ok my ipod touch was jailbroken and it was a tethered jailbrake b4 it used to connect to my PC and my itunes with no issues but than my friend got me a AC adapter and i didn't use to charge my ipod on my PC anymore only if i needed some songs and stuff to add to it but than i ran out of bettery and i had to connect it so i can do the boot tethered and it never shows up at all and this took me already 2 days trying to get it fixed and still not workinh please someone help me fix this problem and if i have question: If i take it to apple store are they gonna fix it for me ? because its jailbroken and it does not connect to pc to run boot tethered . can they atleast restore it for me in the store becuase i will have no problem if it turns back on as long as i got the ac adapter pls heLP

Apple will not help you fix your jailbroken iPod. Have you tried to place he iPod in recovery mode and then restore via iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore
Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

ITunes/PC not detecting iPhone or iPod at all....

Having serious connection issues with the Apple USB Driver file.
I had to (HAD TO) reinstall Windows Vista (64bit) and updated all the updates to windows (service pack 1) then I started to re-install iTunes the latest version. Now whenever I connect my iPhone or my iPod it doesn't even get recognized by my computer or iTunes.
I have tried:
-Rebooting
-using a friends iPhone/iPod cable
-rebooting iPhone
-reinstalling iTunes (2x)
-connecting to different USB ports on my comp
Nothing, nada, zip, zilch.
My USB ports work fine...I plug in other devices without any problems.
So what's the deal? I wanna be able to add songs as well as update my iPhone to the new 3.0 when it comes out.
SOMEONE PLEASE HELP!

Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 1 (Build 6001)
System manufacturer System Product Name
iTunes 8.1.1.10
QuickTime 7.6
FairPlay 1.3.6
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.1.7
Apple Mobile Device Driver 1.40.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number AB413F5CF9DC3516
Current user is not an administrator.
The current local date and time is 2009-05-20 22:30:50.
iTunes is not running in safe mode.
Video Display Information
ATI Technologies Inc., RADEON X700 Series
ATI Technologies Inc., RADEON X700 Series Secondary
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 8.1.1.10 is currently running.
iTunesHelper 8.1.1.10 is currently running.
Apple Mobile Device service 2.12.36.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.
this is what I get when I run a diagnostics test.

My windows and iTunes is not detecting to my iPod.

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