My Windows Laptop does not connect to my apple 4th generation time capsule can not connect to internet.

I have a HP laptop running Windows 7. I a habe a 4th generation time capsule for wireless internet. everytime my laptop restarts it will not pick up and run the internet. i have to run the trouble shooter program to get it to reconnect. Sometimes this works sometime it does not the laptop and time capsule are both up todate on all the softwhere.

Is the TC working in router or bridge mode??
Have you set SMB compatible names.. short, no spaces pure alphanumeric.. not apple names.
Have you set wireless with different name for 5ghz.. and set channels manually and tested them.
11, 6, 1 for 2.4ghz in that order. Low.. say 36 or 40 and around 150 for 5ghz.
Test with no wireless security.. is it then working.. if so, then set wpa2 personal security with a password of 10-20 characters pure alphanumeric.
On a computer /device that does work find out the following.
DNS and Gateway.
When the PC connects to the wireless does it get the right values for DNS and Gateway.. if not then the TC is either incompatible or wireless driver is not compatible.
The fact that your windows is up to date does not mean the wireless drivers are.. Intel make the worst drivers.. if the laptop has intel wireless card. Expect trouble.
Download direct from Intel the most current driver and the last 3 or 4 available.. not even the latest is a guarantee it will work.
Even if everything is right.. dns gateway.. connection.. security.. wireless channel.. it is wireless.. it can still refuse to move packets.. it is simply the nature of the beastie. Wireless is 80% voodoo still.
Buy a different wireless chipset USB stick.. or get a wireless router like a TP-Link.. very cheap, $30-50 and use it as a WAP plugged into the TC.

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My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

Thanks for your response
Let me give the history - I started with an Apple Express being fed thru a D-Link EBTR 2310 cable Router from an RCA DCM315 Modem (Pure). Comcast service all the way.
Got the 1st generation TC in 2008 and merely replaced the Airport Express with the TC. Worked ok
A year or two ago I did try removing the modem and feeding the TC directly from the modem. Resulted in the same condition I have now - Continuous flashing amber on the TC. So I put the router back in the chain.
Some time later, at the recommendation of a Comcast rep, I replaced the router with (a Belkin F5D 5231) to see if speed and dropout problems would be improved. I thought it helped some at the time but now I am not so sure.
Last week I decided to see if a new modem would help with download speeds. So I got another pure cable modem (Motorola SB 6121- high on the Comcast recommended list).
Got up and running easily with Comcast help and with the modem connected directly to a computer.
Next I put the TC in the link and again could not get past the TC continuing to flash amber. Although I did get connected to the internet with this configuration I lost connection two both of my printers - one connected by USB and the other wirelessly to the TC. Again everything works fine when I put the Belkin router back in the system.
However with the router in there, the modem shows the downstream connection to be 10/100 ethernet speed. (Modem light changes color for indicating speeds.}
I have gone thru all of the combinations of powering down/ up, but all stays the same.
I can live with what I have but something still doesn’t seem right.
Thanks again

Why does Back To My Mac work for my Time Capsule, but not my MacBook?

I'm having problems using Back To My Mac from work to my home network. Initially, I thought it was something to do with the way the work network had been set up, but recently I realised that I have no problems connecting to my Time Capsule… It's just that I can't connect to my MacBook Pro. It is showing up in the devices on the left panel, but when I try to connect to it, I get this message:
So why can I connect to the Time Capsule HD okay, but not the Mac?

Hi, looks like you're stuck upgrading to Lion for iCloudy...
http://support.apple.com/kb/HT4908
http://support.apple.com/kb/HT4907

I've got ipad 4th generation but I can not connect to iTunes .when press video or music it ask me to g iTunes Store when press that the iTunes come up with white page and blue icon saying can connect to iTunes Store .any help please .thanks

I can not connect to iTunes from ipad

This what Apple's iTunes specific error codes support article says about that particular error.
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.

Time Capsule can't connect to the internet

Hi,
I've looked around these forums and can't seem to find a solution to my (quite specific) problem. I'll try to be as clear as I can - I'm not bad on computers, but network stuff goes way over my head.
I've just moved to Moscow, bringing my TC with me. When I arrived, the landlord had set up broadband for me, with a Motorola SB5101E Surfboard Cable Modem. I plugged the modem into my Macbook via Ethernet (no TC involved yet) and I got on the internet straight away.
Later, though, I tried to hook the modem up to my TC to get wi-fi. I plugged the Ethernet cable into the WAN port on the back.
Straight away, I had no internet access. I did a hard reset (pen on the small button on the back of the TC) and used Airport Utility to set the TC up again. Before it completed, I got the message:
'Your Apple wireless device does not have a valid IP address'.
I hadn't played around with any of the settings, using it purely to create a new wireless network. It was all set to DHCP, automatic everything.
IP address currently starts with 169.
I've tried powering down both modem and TC, for up to 12 hours at one point. I've also tried reconnecting them in various orders - ie modem first, then TC, and vice versa.
None of this is made any easier by the fact that I have no idea who my ISP is or any of that info as I have no Russian yet and my landlord doesn't speak any English.
So... is there anything anyone can suggest? I'm sorry that I can't give any more info than I have.
Thanks in advance

Welcome to the discussions!
Cable modems need a complete reset whenever the device that is directly connected to them is changed.
Power down the modem and pull the battery if it has one. Wait at least 30 minutes. (It may take your service much longer to reset).
Power down the rest of your system as well. When you are ready, power up the modem and let it run for 10-15 minutes. Then, power up the Time Capsule and let it run for 5-10 minutes and finally your computers.
If your modem has a single ethernet port, then Connection Sharing for your Time Capsule should be set to "Share a single IP address".
If you have a combination modem/router (it will have 3-4 ethernet ports), the correct setting as noted below for Connection Sharing would be "Off (Bridge Mode)"

Airport Time Capsule Can't Connect to BrightHouse Internet

I have BrightHouse Internet service set up as follows:
1. Coax in
2. Splitter
3. Coax out to ARRIS modem/telephony combo (BrightHouse box) and Motorola Surfboard (BrightHouse box, for high speed access)
4. Cat 5 from Surfboard to Netgear WNR2000 router.
Note: The modem setup and splitter were installed by BrightHouse.
I want to replace my Netgear router with the AirPort Time Capsule (which to this point I have been using only as a backup drive for Time Machine).
Currently, when the AirPort is connected to a LAN port on the Netgear, I get internet to the AirPort (AirPort Utility says so). With this configuration I have the following settings on the AirPort:
1. Network - Off (Bridge Mode)
2. Wireless network - Off (the broadcast conflicted with the wireless signal from my nearby Netgear WiFi)
3. Internet connect using DHCP
4. IPv6 configure automatically
I have tried various settings to get the AirPort connected, but never works. The Airport Congifurations seem OK (green light in AirPort utility), but the Internet connectivity when plugged into the port on the back of either modem is absent (yellow light in AirPort Utility).
I've done all of the obvious stuff (made sure the ethernet cables are plugged into the proper ports, hard reset the Airport Time Capsule, reset both modems (even in very specific order). No luck.
Does anyone know if there is an issue with BrightHouse and AirPorts?

Did you power down the modem and leave it off for at least 20min.. plus or minus.. say try 5min or try overnight.. but all cable services require the modem powered off so you can swap the router. That is because the first device to connect captures the public IP and is registered by MAC address to the ISP system. To get rid of that you need the modem off long enough for dhcp lease to reset..
You also should factory reset the TC to do this. It is really hard to change roles on the TC by simple manual changes. Start afresh. None of your backups will be altered.
Universal Factory Reset.. any model TC or AE.
Unplug your TC/AE from power or turn off at the power point.
Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. (this is often difficult without a 2nd person or a 3rd arm).
Release it when the status light flashes rapidly. If it doesn’t flash rapidly you have missed it and try again.
Note..
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations of the router.
No files are deleted on the hard disk in a TC.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
After a reset the TC will go back to router default mode.
Everything else on the network will also need rebooting. This is important to change over to the new router.
Tell us how you go.
If you still have issues what model TC running what firmware??

Time Capsule Can't connect to my wireless network

Hi there,
I can't connect my new Time Capsule to my existing wireless network. I followed screen instructions, set up my network name and password, then time capsule need to be disconnected and then nothing.. My MacBook Can't see Time Capsule
I did restored it to factory and tryed manual setup but didn't work either.
Any sugestions?
Thank you

what is your current router? (the one you're trying to connect to with your TC)? If it's not Apple (Airport series, another TC) you'll mose likely experience compatibility issues. With 3rd party routers (non-Apple) it's hit and miss. Some tips:
1. use WEP not WAP as encryption
2. Make sure your current router supports WDS, set it to turn WDS on
3. try with no encryption, if you can connect, then try WEP, then WPA, you'll see where the problem is.
4. some routers, even if spec doesn't say so, work well in WDS mode and even work with TC with WPA on. The trick is to load them with "special" firmware. Linksys WRT54GL with Tomato or DD-WRT firmware is a good example. Check if there's any alternative firmwares for your router. Start here:
http://www.polarcloud.com/tomatofaq#whatwill_this_runon
Good luck!

An Apple TV, A Time Capsule (or not), and an iPhone...

Ok so basically I want to use a Time Capsule (or something else if you think that would be better) as storage that my iphone can access to airplay to my Apple TV.
Now, I have read that using the Time Capsule in this way isn't recommended, but I if there is a better recommendation out there without using a running OS on a live computer that would be amazing.
I know this is basically a setup for a NAS but I don't feel I am technically savvy enough on my own to choose the equipment knowing for sure it will work for what I want.
If there is anyone out there who has a setup similar to what I'm describing and has some advice I would greatly appreciate it! Thank you again.

You do realise this cannot be itunes.. moving your itunes library to the TC and trying to play it from iphone is pointless.. it won't work.
If you are using some other media player on the iOS device that plays MP4 or AVI or whatever format your video is in that is fine.. but for most people you must use iTunes... and that means a computer turned on.
Of course if you used an actual media player.. like WD live TV then you can play files directly over the network from the TC... no need for airplay or iphone or anything else. That is because it is a proper player.. the ATV is a streamer.. the Media player has to be in the iphone.. and that is where you will find it difficult. Airplay seldom works well because you have to pick up the files from the TC.. copy them to the iphone.. copy them back to the TC in the airplay stream so it goes to the ATV.. it is going to jitter and pause.. because wireless does not do such things well.

Can i connect my MacBook Pro model:A1278 13 INCH Mini display (not thunderbolt) to the Apple led cinema display?, can i connect my MacBook Pro model:A1278 13 INCH Mini display (not thunderbolt) to the Apple led cinema display?

I whanted to use my macbook pro in a larger deskop ,so if can somebody answer can i use my Macboook pro 13 inch, its a Minidisplay cable its not thunder bolt ,can i use it to a new apple led cinema display? Thank you!

Never mind, I solved it. Didn't know the converter needed a power source to operate (duh!) Now I have that, it works just fine.......

HT2907 My laptop doesn't recognize my ipod nano 4th generation. What can I do?

I connect my IPod to the laptop and it doesn't recognize it. My laptop doesn't recognize my iPod and Itunes neither.

Hi Kegozz,
Welcome to the Apple Support Communities!
If your iPod nano is not recognized in your computer or iTunes, please use the links in the attached article for assistance troubleshooting. Please follow the correct link towards the bottom of the article based on if you are using an Apple computer or Windows computer.
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
Have a great day,
Joe

Help! HP Laptop vista64bit+2 Apple TVs+TB Time Capsule - Best Way 2 Hookup?

what would be the best way to connect my devices?
hp laptop with vista, 64bit
itunes library on external seagate TB drive
2 Apple TVs for 2 different rooms,
1 TB Time Capsule,
Cable internet, Belkin N1 wireless router
i have a couple long ethernet cords & was gonna run one from router to bedroom where laptop is, and another to bedroom to either apple tv or to time capsule.
what would be the best way to configure these things,
and what would be better connected directly to router via ethernet
and what would be fine on wireless??
it's very confusing and i have had to load and reload and reload my library, and synch and resynch and resynch between library and apple tv... and how does the Time Capsule fit into all this?? ARGH i fear i purchased too much equipment. IDEALLY i would love to have one apple TV in the living room, and one apple TV in the bedroom where my laptop is...
i have had so much trouble with signal strength and libraries synching etc. are there any kind and wise folks out there with the heart to help me? MUCH THANKS IN ADVANCE

P.S. - should i use the Time Capsule INSTEAD of the Belkin router, connect my wireless printer to the time capsule, and then set up internet connection for my PCs and my Apple TVs? was just reading more info on the Time Capsule, i had it disconnected and put away for a while and forgot.

Time Capsule second Modem connection problem.

I bought my new 2TB Time Capsule, and when I set it up for the first time at my office it worked as it was designed to. But Later I got my time capsule to my home and I am trying to connect it to my home Modem and wifi, The amber light is flashing and I am not able to connect to my Time capsule. I have no idea what to do.
Is there any one Who have a solution for this problem, when connecting to the second modem my Time capsule is not working.
I need help to solve this problem, I want to use the Time capsule at home as well as at office.

This will be next to impossible.. the TC will need a full factory reset to work in your home setup.. It simply remembers too much of the office setup to work in the home. The TC is not made to be transported.. it is a network router.
If you want to use it purely as a backup.. then I recommend you use an apple router like airport extreme at both your work and home location.. then you can use the TC as a simple plug in device.. bridged with no other functionality. It is very expensive though for this job.. an external USB drive plugged into your computer will be faster, cheaper and more reliable.

HT1386 Hi All, I plugged my iPhone into my laptop and I was asked to upgrade my iTunes software. It took more than seven hours and just to be told that my SIM card does not appear to be supported. Since then I can not use my iPhone. I am lost plse help. J

Hi All, I plugged my iPhone into my laptop and I was asked to upgrade my iTunes software. It took more than seven hours and just to be told that my SIM card does not appear to be supported. Since then I can not use my iPhone. I am lost plse help. Jam53
Every time I switch on the iPhone, the iTunes icon is displayed together with a USB icon and Emergency call message appears on the screen in many languages. When I touch the i symbol I get the following information IMEI: **** AND ICCID: ****
However, the iphone is visible in the Devices directory in iTunes. I changed my SIM card but still can not be recognized by the iPhone.
<Edited By Host>

Do you mean when you say its locked to another carrier other then the one im using, that maybe my insurance sent me an iphone thats for a different network for example orange and not mine which is o2?

If I am signed into ICloud on my laptop, does that incur charges on the MiFi even if I am not using it?

If I am signed into ICloud on my laptop, does that incur charges on the MiFi even if I am not using it?

No, it does not.

HT201250 I disconnected My Passport by mistake, and now Time Machine can not find it. Although connected, it does not appear in the My Devices section of Finder. What do I do?

I disconnected My Passport by mistake, and now Time Machine can not recognise it. It no longer appears in the My Devices section of Finder. What do I do?

Hello rjhc49,
Thank you for the details of the issue you are experiencing with your external hard drive. I found an article with steps you can take when an external device is not being recognized.
I recommend following the steps in the section titled "Top troubleshooting tips" in the following article:
USB and FireWire Quick Assist
http://support.apple.com/kb/HT1151
Thank you for using Apple Support Communities.
Best,
Sheila M.

My Windows Laptop does not connect to my apple 4th generation time capsule can not connect to internet.

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