My 'windows' laptop will not connect to my wi-fi at home.

I have just received a 'windows' laptop for studies I am doing.
I have tried so many times it isn't funny to connect the laptop to my wi-fi to no avail.
I do have to use a password and I know I am using the correct password.
Othertimes I have had problems I have added the wi-fi address from device, but do not know what to do with stupid windows
ALL my MAC device (4 of them) work no problems. PLEASE HELP

Maree ~ Welcome to the Support Communities. To post a screenshot, click on the Camera icon in the toolbar:

Similar Messages

  • I have installed a Apple Time Machine now my Windows laptop will not connect to the internet

    I recently installed an Airport Time Capsule without any problems and my iphone, ipad and Macbook Air can all connect to the internet without issues, but my son's Windows desktop suddenly won't connect to the internet.
    It basically joins the network and shows that it has internet access but when you go to any webpage it says, "unable to connect to the internet"
    I rang the BT helpline as i have installed the Mcafee anti-virus, which was free, thinking that there might be a confliction? After a few checks i was asked to disconnect the Time Capsule and re-connect the BT router. As soon as i did that i got internet access on my sons machine.
    BT suggested i speak to Apple as there is obviously something i need to do to the desktop to enable it to work with the Time Capsule, and it is beyond their capability.
    Any help would be greatly appreciated.
    Thanks in advance, Pete

    Yes I don't see problems there.
    I presume the 10.0.2.29 on the Mac is just a typo.
    There is a good chance windows is just being stupid, which is not surprising.
    Reboot the whole system.
    Restart in correct order.. modem.. TC.. 2min gap between them, and then PC.
    Test with just the PC running.
    See if you can open a web page.. no luck
    In the command window again, ping the various IP addresses.
    So ping 10.0.1.1 first.
    Then ping 8.8.8.8
    If those pings work, then try and ping a website. eg www.google.com
    Does that work or not?
    If ping works and the web pages won't open that is one of those hard ones.
    Make sure under network in the PC it is located at home.. not work or public. Windows has this nasty habit of flipping itself autonomously between these settings.. take off the firewall if it is still a problem.
    And finally go into the TCP/IP settings and change the DNS to 8.8.8.8

  • My laptop will not connect to the internet

    My laptop will not connect to the internet but my desktop and other laptops will. Can anyone suggest anything?

    Yes I don't see problems there.
    I presume the 10.0.2.29 on the Mac is just a typo.
    There is a good chance windows is just being stupid, which is not surprising.
    Reboot the whole system.
    Restart in correct order.. modem.. TC.. 2min gap between them, and then PC.
    Test with just the PC running.
    See if you can open a web page.. no luck
    In the command window again, ping the various IP addresses.
    So ping 10.0.1.1 first.
    Then ping 8.8.8.8
    If those pings work, then try and ping a website. eg www.google.com
    Does that work or not?
    If ping works and the web pages won't open that is one of those hard ones.
    Make sure under network in the PC it is located at home.. not work or public. Windows has this nasty habit of flipping itself autonomously between these settings.. take off the firewall if it is still a problem.
    And finally go into the TCP/IP settings and change the DNS to 8.8.8.8

  • Laptop will not connect to the Internet

    My laptop will not connect to any internet networks, instead it shows a Red Cross where it usually has the signal.

    FranLJones20 wrote:
    It last worked before I took the computer apart to clean the cooler fan, then the day after that I noticed I could not get any internet, although sometimes it comes up with my wifi which is talk talk and says it is limited and then goes off again to the Red Cross.
    Check to see if the antenna cables are connected and the wifi card is seated in correctly.
    I am a Volunteer to help others on here-not a HP employee.
    Replies aren't online 24/7 because of Time Zone differences.
    Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

  • My iPod Touvh 4th Generation won't turn on. It will not charge even after I used a few chargers and will not connect to a computer. The Home button is broken and I don't know if the Lock/Sleep button is now broken or stuck as well. What should I do?

    My iPod Touvh 4th Generation won't turn on. It will not charge even after I used a few chargers and will not connect to a computer. The Home button is broken and I don't know if the Lock/Sleep button is now broken or stuck as well. I believe there may be a problem with the battery or the backlight. I've had my screen replaced once by some stooges. What should I do?

    Try:
    - iOS: Not responding or does not turn on
    When it  says place the iPod in recoverymode use one of these programs.
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                  
    RecBoot tip
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My laptop will not connect to firefox as my browser using my lg adroid as adaptor hotspot. Says windows can not find firefox on my computer.

    The connection is extremely slow and will not connect to firefox. It will not connect to yahoo.com as my homepage. But it will connect to facebook. My LG-MS770_991 is my portable hotspot and is wi-fi configured. Cell phone provider is MetroPcs.

    Please update to version 24.0 when you have the chance. Please also check with another browser to see if you can reproduce the issue.
    thanks

  • My Lenovo laptop will not connect to my airport wifi

    i work from home and my work computer will not connect to my new wifi airport time capsule. Is it a setting on the laptop?

    Hey ebe301,
    Sorry to hear about your troubles with your PC. If you are not seeing your iPhone on your computer, then take a look at the link below to walk you through getting that working again. It will have you verify that drivers are installed and working as well as any third party software that may be causing conflicts. 
    iPhone, iPad, or iPod not recognized in iTunes for Windows
    https://support.apple.com/en-us/HT204095
    Take care,
    -Norm G.  

  • Satellite L455-S5975 Laptop will not connect to public wifi

    I have a Satellite L455-S5975 laptop. I am trying to connect to a public (but security code protected) wireless network, WPA2. I have successfully connected a few times, but when I "sleep" my computer or restart it, I can no longer connect. The wireless network is recognized and I am prompted for the password, but it will not connect. When I run the troubleshooting, it asks me to restart the wireless router. Restarting the router does work and allows me to connect, but it is a router used by many other people and I don't have the option of resetting it every time I want to get on the internet. I have looked into updating the wireless driver software, but cannot determine what I need. I believe I am running Windows 10 on my computer. Any advice would be appreciated!

    Can you get the settings you have on your Realtek® 802.11b/g wireless LAN.
    You can get to these properties by following instructions:
    CONTROL PANEL / NETWORKING AND SHARING CENTER
    CLICK TO OPEN
    ON LEFT CLICK CHANGE ADAPTER SETTINGS
    SELECT ADAPTER
    RIGHT CLICK
    SELECT PROPERTIES
    FROM HERE :
    CLICK CONFIGURE
    SELECT ADVANCED;
    HERE WE NEED YOU TO POST BACK ALL OF THE PROPERTIES AND THEIR VALUES (VERY IMPORTANT) YOU HAVE SET HERE.
    ONCE DONE IMPORTANT CANCEL ALL THE WAY OUT DO NOT CLICK OK
     If you could get the Router Model number it would be helpful also.
    Once you have posted your results, we should be able to help answer your question.
    -Kenna
    "Knowledge should be unrestricted and the most important commodity we can offer to help one another."

  • My windows PC will not connect with Apple express

    My windows XP PC will not connect to Apple Express.

    Which exact model of AirPort Express do you have? Which wireless security type is it configured for? Does your Windows XP PC support this type? Can the PC connect if you disable wireless security on the AirPort?

  • Lync 2013 MX (on windows rt) will not connect to Lync 2010 enterprise server

    Both internal and external (through edge) will not connect. I will put in the SIP address, try to connect and it will ask for the logon credentials (domain is different from SIP domain) A minute later it will state that it was unable to sign on. When I enable
    logs I get a massive log file (~etl.bak) that is garbled and snooper will not read.
    I have had no problem signing in users with Lync for the ipad, windows phone, or android devices. Does anyone know a way to troubleshoot this further?

    Make sure you use the following to log on
    SIP Address : [email protected]
    Account : Domain\user
    - Belgian Unified Communications Community : http://www.pro-lync.be - MCM/MVP/MCT
    Tried all the combinations, but I heard a rumor that the company has messed-up or incomplete DNS entries and won't fix it. On the Lync desktop versions I can work around this by using advanced connection settings (which don't exist on the WinRT/Store
    app) to specify manual internal and external names.
    Also tried entering sip.company.com and sipexternal.company.com in hosts file but that doesn't work either. that was suggested elsewhere as a fallback mechanism, but it doesn't seem to work when potentially invalid SRV entries already exist.
    What I really need is for Microsoft to support the advanced connection settings, there's no other way around that.
    Two questions:
    1) Anyone know how to get access to the logging information which is enabled in the options of the Windows Store app? It's a long shot but maybe I can find somebody in this big company who will want to correct it.
    2) Do we use the usual MS Connect to make bug/feature requests for the store apps too? For many years now a lot of products have been missing from there in favor of other feedback systems like User Voice (e.g. Windows Phone and Visual Studio). So you never
    know exactly which is the right place to report such stuff nowadays (shame because Connect seemed like a universal solution at the start).
    Key Artefacts

  • Laptop will not connect to the internet, cannot get configuration box to pop up

    Cannot get laptop to connect to the internet.  I tried the instructions on the link form Linksys.  I entered 192.168.1.1 in the address window but the configuration window does not pop up. 

    Is the laptop connected to a wireless network? Is it connected to your network name? If it is check the IP address for me. Go to Status of your wireless connection then Details, tell me your IPv4 IP address.
    If the laptop is not connected to any wireless network. Do you have a wired computer or can you attach your laptop to the router, check your IP address. If it's in the range of 192... try if you can go to http://192.168.1.1
    I'll be waiting for your reply.

  • IPod Touch will not connect to wi-fi away from home

    I realise this may not be a fresh topic but I've searched and cannot find an answer.
    My Touch - more or less brand new - connects to my home wi-fi with no hassle. Syncs, the whole bit. Lovely.
    But it won't work away from my home. It recognises wi-fi networks, let's me connect to them but won't actually let me access webpages or update my mail. The mail aspect is the biggest problem as I'm away from it most of the day and bought the Touch to solve the problem. It says it's updating but nothing is downloaded.
    Accessing the internet, even with wi-fi apparently switched on, doesn't work either. I've even tried renewing leases on wi-fi networks but it still won't work. Please help.

    Hello
    Couple reasons for why iPod Touch will not connect to WiFi Networks outside the house
    1. They are using Mac Address Filtering. Which require the WiFi address in your iPod Touch to be programmed into their WiFi Router. Not much you can do to fix that unless you know who owns the network and they are willing to add you
    2. The networks are running in 802.11 n Speed only mode. Thus iPod Touch will not connect as the touch only supports 802.11 B/G connections. They could also be using the old 802.11 (A) connection on the network as well
    3. As stated earlier they could have outdated Firmware/Software on the router. Thus making the router out of date and not able to connect modern day devices. So if you know the owner it may be advised they contact router manufacture or their tech to update the firmware/software and see if touch connects after
    4. Outdated Touch Software. Ensure you have the latest free version of the iPod Touch Software. If you have yet to get one of the paid versions you may wish to research and or see if a friend has a newer software on their touch and is able to connect to the networks you can not.
    5. WiFi Network security the hot spot is using. Sometimes old standard WEP security can prevent Touch from properly connecting and getting on the network. It is recommended if you know the owner or tech that runs it to try and use WEP 128 bit 13 character password or stronger more modern day wifi security.
    If they are using 40/64 bit WEP. Try adding a $ and then the password that they provide you and see if you can connect.
    If you get the time please visit your local Apple retail store so they can further look into the touch and test it on the store wifi network. If for some reason it does not work there and they determine possible HW service is needed they will speak about your in warranty options.

  • My Windows Laptop does not connect to my apple 4th generation time capsule can not connect to internet.

    I have a HP laptop running Windows 7.  I a habe a 4th generation time capsule for wireless internet.  everytime my laptop restarts it will not pick up and run the internet.  i have to run the trouble shooter program to get it to reconnect.  Sometimes this works sometime it does not the laptop and time capsule are both up todate on all the softwhere.

    Is the TC working in router or bridge mode??
    Have you set SMB compatible names.. short, no spaces pure alphanumeric.. not apple names.
    Have you set wireless with different name for 5ghz.. and set channels manually and tested them.
    11, 6, 1 for 2.4ghz in that order. Low.. say 36 or 40 and around 150 for 5ghz.
    Test with no wireless security.. is it then working.. if so, then set wpa2 personal security with a password of 10-20 characters pure alphanumeric.
    On a computer /device that does work find out the following.
    DNS and Gateway.
    When the PC connects to the wireless does it get the right values for DNS and Gateway.. if not then the TC is either incompatible or wireless driver is not compatible.
    The fact that your windows is up to date does not mean the wireless drivers are.. Intel make the worst drivers.. if the laptop has intel wireless card. Expect trouble.
    Download direct from Intel the most current driver and the last 3 or 4 available.. not even the latest is a guarantee it will work.
    Even if everything is right.. dns gateway.. connection.. security.. wireless channel.. it is wireless.. it can still refuse to move packets.. it is simply the nature of the beastie. Wireless is 80% voodoo still.
    Buy a different wireless chipset USB stick.. or get a wireless router like a TP-Link.. very cheap, $30-50 and use it as a WAP plugged into the TC.

  • Windows 8 will not connect to jetpack

    Our new windows 8 computer will connect just fine to public wifi, like Starbucks, Zaxbys, etc but will not with my jetpack 890L. I had it set to WPA2-PSK, it would not even hook to it, then I changed it to no security and it would hook up but limited and not go to any webpages. Everything else in the house has no problem with either setting. Also the software on the Jetpack is up to date.

        Hi TorreyS,
    This a very unique issue. If everything else connects properly to your Jetpack, it must be some compatibility issue with your Windows 8 computer. Can you run your computer in previous Windows version compatibility mode? Check with your computer manufacturer for instructions on this. This can also be an authentication issue. Try authenticating your devices via Mac filtering. See link below for instructions. Keep us posted.
    http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=50189&lid=sayt&sayt=mac
    AntonioC_VZWSupport
    Follow us on Twitter at www.twitter.com/VZWSupport

  • After installing windows 7, will not connect to my router

    I installed windows 7, 64-bit on my macbook late 2009 model. After installing, it would not connect to my router. However, it did connect under Mac OS X and it also worked with my roommates laptops, but not my macbook running windows 7. I searched everywhere and could not find a solution. Tried updating drivers (updated to bootcamp for windows 64 bit, 3.1 and then 3.2). Tried setting it up manually. Also, did not work. Does anyone have any solutions for this? It seems a lot of people are also having this issue.

    For wired or wireless if you have not already done it,
    1) Remove router cable from Modem,
    2) Unplug Router power,
    3) Unplug Modem power,
    4) Wait a few minutes
    5) Replug Router power,
    6) Replug router cable to Modem
    7) Replug Modem power
    Also router may in combo with more modern (if wireless?) PC have security (password setup) requirement.
    I.E. http://support.dlink.com/emulators/wbr2310/wireless.htm
    and a CD that came with it for setup on your computer.

Maybe you are looking for

  • I am trying to install update on phone and it says computer timing out, how do I fix that

    I am trying to install update on phone and it says computer timing out, how do I fix that

  • Transparency is missing from .ai files

    I (InDesign) have recently lost the ability to be able to see through where the transparent aspects of an .ai file are through to other layers and objects in ID CS5. I've created many files and used existing files where I know that there are transpar

  • Updating Credit Card details for a customer site

    Hi, I need to update our credit card details for our sites but the person who set these sites up no longer works with us and I cant access the Site Billing pages on the Admins or my Partner Portal to update the credit card details. How do I sort this

  • Up-date Yosemite?

    Since I up-dated to YOSEMITE, the list of problems is getting longer and longer: e.g. iTunes doesn't work as before (e.g. the window is not refreshing automatically after changing song/album informations), the repair function doesn't work properly...

  • Table cell collapse...

    My last question for now... How can I get this cell to collapse so only my CSS assigned to this particular cell is dominant. Right now, my CSS inserted graphic shows, but the cell left a block of white space above the graphic...as if the table cell d