My Windows PC doesn't recognize my iPod as an iPod

Hi,
I recently bought an iPod Touch 5 gen and when I plug it to my computer it doesn't recognize it as an iPod but as a non specified device. What's the matter? iTunes doesn't start up when i plug the iPod in, even if I check the box that says it. I must sync the iPod manually, and last.fm software doesn't recognize it as an iPod as well. I tried to plug my iPod to another PC an it works just fine. I cleaned the system registry but it didn't worked. I use Windows 8.1 and the latest version of iTunes.The strange thing is that even when the iPod isn't plugged in, iTunes says that it is plugged in. I really don't know what to do.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or                     
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable unless you used the same cable that worked on other computer, and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Similar Messages

  • After I reset my Ipod (deleted all data and settings) windows 7 doesn't recognize by ipod touch, and it doesn't appear in the itunes library or in the device menu, but it does charge. How can I get my computer to recognize it again?

    After I reset my Ipod (deleted all data and settings) windows 7 doesn't recognize by ipod touch, and it doesn't appear in the itunes library or in the device menu, but it does charge. How can I get my computer to recognize it again?

    Refer to this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • Windows PC doesn't recognize iPod

    I have bought my iPod (20GB, click wheel) one year ago with an extended warranty of 3 years. It was working well all the time. But now my Windows computer doesn't recognize the iPod any more although I haven't changed anything on it.
    The battery can still be charged using the docking station. But as soon as I plug in the iPod on my laptop USB port the iPod freezes. The only message on my laptop screen says that the external hardware can not be recognized.
    The USB port is working properly.
    I have also tried to install the iPod update and to reset the iPod. Nothing is working. I guess I can't restore the iPod since it's not even recognized.
    Thanks, Annemarie

    I thought I was alone with this problem. I recently went traveling last weekend, and began to think the X-Ray machines killed my iPod!
    Whenever I connect my iPod to any computer using the USB connection, Windows will not mount it as a removable drive. The cable is good, because the iPod is being charged but Windows will not recognize it.
    I have tried all the different USB ports, even on several different computers. Including my work, laptop, and my desktop. Windows will not recognize my iPod using the USB connection.
    I'm in the process of restoring my desktop computer after a hard-drive failure (lucky me all my vital data were on a separate drive), so my desktop has a nice clean install of Windows.
    My desktop has a firewire port, so I tried connecting to that port and Ta-Da, Windows recognized and mounted my iPod as a removable drive! Unfortunately my laptop nor my work computers do not have firewire ports.
    Can anyone explain why the USB function suddenly stopped working? Does this mean I need to restore and loose all my music from my iPod? I do not let iTunes manage my music, I do that all myself. I can put my music back onto the device but it will be time consuming. If anyone knows the answer to this USB problem, perhaps you can reply to this thread or contact me.
    Thanks,
    Joe Vill

  • Windows 7 doesn't recognize ipod touch 4g

    windows 7 doesn't recognize ipod touch 4g.  I have restarted my computer and it doesn't work. I tried it yesterday and it work. I have tried it on my laptop and it recognize it. so what the problem?

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests

  • My computer using Windows 8 doesn't recognize my Canon Rebel. How do I fix this?

    My computer using Windows 8 doesn't recognize my Canon Rebel. How do I fix this?

    Hi MWCRILLY,
    To connect your camera to a Windows Vista or Windows 7 computer or Windows 8 computer, you'll need to change your camera's "Communication" mode.
    To set your camera up for this, please do the following:
    With the camera disconnected from the computer, turn the camera on.  Press the "Menu" button.  Now select the [Wrench, Hammer, 2] tab.  Scroll down to "Communication" and press the "Set" button.
    Select the [Print/PTP] and press "Set".  This process is more completely described (and illustrated too!) on page 121 of your Digital Rebel XT instruction manual.
    Now connect your camera to your computer and turn the camera on.  Your computer should now recognize and have access to your Digital Rebel XT.
    Unfortunately, Canon software cannot communicate with the Rebel XT when operating in this mode.
    You may download your pictures using Windows Photo Gallery.  If you haven't already done so, you may retrieve and install this program from Microsoft's download.live.com.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • My laptop has windows 7 64bit and when i downloaded itunes it doesn't recognize my 3gs or my Ipod touch,  but will charge them both

    Recently purchased a laptop,  came with windows 7 64bit,  downloaded itunes and tried to sync both the 3gs and Ipod touch,  itunes doesn't recognize either.  The computer doesn't show the devices on the device manager but I am able to charge them both from the usb ports.  Tried uninstall and reinstall itunes and rebooting the apple mobile device support.  Need suggestions

    If the above fails, try this
    https://discussions.apple.com/thread/5546702

  • Windows vista doesn't recognize ipod touch

    can anybody please help me! I'm trying to connect my ipod touch 2nd gen to my comp and windows vista doesn't install the software. I've tried to install the 32 bit & 64 bit versions of itunes but nothing works. On the 32 bit install, it goes all the way, seems like is installing, but at the end there's a pop up that says, windows installer service it's not installed or something like this....does anybody know how to help me? what to help me?....when I install the ipod touch by itself onto the computer, the computer sees it as a camera...anybody please, help me!
    Thanks!

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests

  • Reformatted iPod on Windows, iTunes doesn't recognize internet connection

    Help!
    A friend loaded his songs on my iPod. When I tried to update it on my Windows PC, the Mac prompt 'iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes.' popped up, instead of the Windows prompt 'Your iPod needs to be reformatted for use with Windows. Would you like to run iTunes to restore your iPod now?' (http://support.apple.com/kb/TS1441)
    So I try to 'Restore' and the prompt I get is 'iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your internet connection is active and try again.'
    Thing is, I AM connected to the internet.
    So then I accidentally formatted the iPod on Windows Explorer, and now nothing shows up except the image ' Use iTunes to Restore'.
    Would any of you be able to save my iPod?
    Thank you!

    When you moved to DSL, did the provider install any
    new software on your system, or give you software you
    installed yourself?
    No, there was no software installed by me or them (and as far as I know there is none available) on my computer.
    If you go into your "Network Utility" do you see any
    Send Errors?
    Where is my "Network Utility"? Thanks...
    Eric
    ibook g4   Mac OS X (10.3.9)  

  • My ipod touch (4gen) won't turn on or charge. My computer doesn't recognize when I plug the ipod in. What can I do?

    My ipod touch (4gen) won't turn on or charge. My computer doesn't recognize when I plug the ipon in. What can I do?

    same problem over here

  • Windows Vista doesn't recognize Mac Pro RAM

    I have installed Windows Vista Business on my Mac Pro using Boot Camp, and have found some anomalies that seem strange. It is basically working well (for Windows....).
    1. I installed this on a 500Gb HD on my Mac Pro. This machine is a fully configured box doing video editing, with extensive AV files. It has all four drive bays filled, 3 of them with 1Tb drives, the thrid with a single 500Gb drive. I was a bit surprised to find that Boot Camp won't allow partitioning of its OSX installed boot HD beyond a Mac Partition and the Boot Camp paritition, or a secondary entire HD dedicated to Windows. This is not very practical with these large drives, since even though HD storage is fairly cheap, I don't want to give Microsoft more than maybe 100gb on a drive. All of the other HDs are partitioned for multiple parititions, which I need to preserve. The OSX boot drive has 3 OSX partitions already installed. Any ideas on how to do this better? Yes, I know I can use Parallels or VMWare, and do, but find that native Boot Camp Windows is better.
    2. Windows Vista is running on a dedicated HD in Boot Camp on this machine (to all appearances running fine), but doesn't recognize more than 2Gb of RAM on my machine which is configured with 10Gb of RAM which is recognized appropriately in OSX. What am I missing?
    I would appreciate any help on a partitioning scheme that works to support multiple partitions on these large drives, and a reason that only 2Gb out of 10Gb of RAM is recognized by Windows Vista Business in Boot Camp.
    Thanks!!!

    Thanks for your response.
    I am running in Boot Camp, which runs in native mode without emulation. The advantage is that if you are going to run Windows, which is my goal, it doesn't have the overhead of OSX. Indeed, most Mac machines are among the fastest Windows machines available for equivalent hardware when running Windows in native mode. There are a few more arcane advantages to running natively, particularly in terms of connecting to external devices. There is no background RAM overhead when run natively.
    Thanks....

  • Windows xp doesn't recognize ipod

    I've updated drivers, changed Scanners and Cameras, Properties, Event to take no action. Can't see the iPod outside of iTunes. Want to copy all songs to hard drive as backup. Looked at forums and don't see any solutions.

    See:
    iOS: Device not recognized in iTunes for Windows
    Have you tried?
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Have you tried another computer to help determine if you have a computer or iPod problem?
    Tried another cable?

  • Windows 7 doesn't recognize my iPod Touch 4th generation after I upgraded the device to iOS 5.

    Has anyone had any success with syncing a 4th generation iPod Touch in Windows 7 64-bit after upgrading the iPod Touch to iOS 5? Up until I upgraded the device's OS I couldn't for the life of me stop iTunes from popping up and trying to sync anytime I simply wanted to charge the iPod, but now after the upgrade I keep getting a system message that the device isn't recognized. Any ideas...?

    Refer to this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • Computer (window 8) doesn't recognize my iPod touch 5th gen.

    So my iPod is on the "connect to itunes" spot. When I plug it in, it says something like "USB device cannot be recognized." help?

    Try:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • Windows Vista doesn't recognize my iPod nano 6th gen

    I've had this iPod since Christmas, and last night when I plugged it in to my computer to charge, a little bubble at the bottom of my screen says: "USB Device not recognized." I've tried everything it said to do on iPod trouble shooting. I'm very poor and can not afford a new iPod, so any help will be greatly appreciated!
    P.S: I apologize for my sophomoric descriptions. As you can tell, I'm not very tech-savy.

    Sounds like you may need to reinstall itunes and all its bits. Here is an article from Apple on it:
    http://support.apple.com/kb/ht1925
    i

  • Windows 7 doesn't recognize my ipod generation 3

    I have recently gotten a new laptop and have been trying to sync my ipod and my computer and the new version of itunes won't find it. i have even uninstalled and reinstalled drivers and itunes. If anyone has any ideas please help!

    jailbroken phones get no help here

Maybe you are looking for

  • Passing data from calling page to popup window

    Hi All, We are developing a BSP application for business card.I need to provide a preview button . when the user clicks this button a poopup window should open with the preview of business card. My problem is how to pass the values like name , design

  • 997 EDI

    Hello All, Can you please tell me the required details for 997 acknowledgement message EDI. namely IDOC Type, Message type, process code, etc Thanks, Lad

  • Can TDMS Call a Custom Algorithm (via RFC) to Scramble a Value?

    Hi, Background: Our SAP is one of many systems in an integrated environment. We are looking at scrambling data across all systems for testing purposes. The implication is that if we scramble a field in a non-SAP system using a specific scrambling alg

  • A recommendation for a stand alone keyboard

    HI all please can I have a recommendation for a stand alone midi keyboard for my 9 year old to plug into G.B. THANKS ALOT Happy holidays Dale

  • Ring or combo box control of date

    Hi, I am developing a GUI with ring or combo box indicating possible date, i.e., month, day, and year. Or is there a way to create multiple items ran sequentially in a ring or combo box control. the time stamp is alright, but can't get rid of the cur