My windows xp pro os freezes up every time I attempt to access itunes store
Hello iworld people, anyone out their having problems trying to access the itunes store, my operating system is Windows XP Pro, I can load and sync music no problem from cd's but I cannot access the itunes store my computer freezes up every time and I have to power down and re-start. Can any one offer any suggestions.
Thanks for your time and consideration.
XP is an older OS. My work PC, just before I re-imaged it to 7, would randomly lock up on "cmd-E" to open a file explorer, forcing a shutdown. XP was better than 2000 and 95, but needs re-build more often than 7.
Similar Messages
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Keep getting "Account Locked" message every time I try to access iTunes.
Every time I attempt to access iTunes from my iPod Touch, I get a box popup telling me my account has been locked.
This is getting really annoying.
I have a Droid 2 and never have account problems like this. What is up with Apples ignorance on this issue? Hundreds of people have posted or responded to posts about this problem, yet Apple has no comment.
Also...why doesn't this web site scale to the iPod or iPhone? Microfiche website does...but not this one???No one from Apple responds to or comments about this issue on the iTunes discussion thread. So I posted it here. If they move it, then I know they are reading these thigs and simply choosing to ignore them.
The Apple Support Communities web site does not scale to the iPod or iPhone. You would think that Apple would set the site up to recognize when a person is accessing via a mobile device and scale it accordingly. Many website do that, why not this one? -
Every time I go to the itunes store, I get the pop up "Itunes has stopped working and must close"
Under Details are : Problem Event Name: APPCRASHHello, Hal R.
Thank you for the question. Try the steps in the article below as they may help with the issue that you are experiencing with iTunes becoming unresponsive or unexpectedly closing.
iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Jason H. -
I had register at iOS developer program. But every time I try to access iTunes connect, I got this error: Apple ID does not have permission to access iTunes Connect.
Hi any luck with this? I have a developer program as well but still shows same msg as above.
Thanks in advance. -
ITunes crashes every time I try to access the store
Every time I try to access the iTunes store in the iTunes app it crashes. I am running Win 7 Home edition and the latest iTunes (I even uninstalled and reinstalled). Not only that but the albums that I purchased from the store only about 1/2 of the songs play. The other half give the message that I am not authorized to play the song. How can I be authorized for only half of the songs? And it happens on every album purchased from the iTunes store. (I tried everything in this support article iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support)
Greetings donm_hawaii,
After reviewing your post, I have located an article that can help with iTunes for Windows issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iTunes for Windows: System restarts, blue screen, or quits unexpectedly when accessing iTunes Store
When accessing the iTunes Store on Windows, your computer may restart or display a blue screen (Windows XP), or iTunes may quit unexpectedly (Windows Vista). You might also have issues opening iTunes if it is configured to open to the iTunes Store.
This issue is caused by outdated drivers for ATI Radeon 2400 series video cards.
Note: Some companies other than ATI may have manufactured video cards based upon the design of the ATI Radeon 2400 series.
A driver is a piece of software that allows your operating system to communicate with a piece of hardware. Your PC consists of many hardware components, such as your hard disk, optical drive (CD or DVD drive), USB card, and video card. All built-in and external devices require drivers to communicate with your operating system.
When iTunes is accessing the iTunes Store, it relies upon your video card driver to display certain animation and graphics within the iTunes Store. This can trigger an issue which is fixed in newer versions of your video card drivers.
To find out what video card and version you have:
Right-click My Computer (Windows XP) or Computer (Windows Vista) and choose Manage.
Click Device Manager in the list on the left of the Computer Management window.
Click the plus sign next to Display Adapters in the list on the right.
Right-click the video card and choose Properties.
Take note of the name of the device.
Click the Driver tab for more details.
If there are multiple video card entries, repeat steps 4-6 for each entry.
For each driver listed, check the manufacturer's website to see if there is an updated version available. For more information on how to update drivers, follow Updating the drivers on your Windows PC.
If your drivers are the most up-to-date versions, from your computer manufacturer or video card manufacturer, you should consider installing the most updated driver from ATI.
Learn more
This is different than the issue described in What to do when Windows displays a blue screen error message or restarts when syncing the iPhone or iPod touch. The similarity is due to both issues being related to outdated drivers and driver conflicts.
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D -
Hi,
Does anybody have any experience of using iTunes with a web filtering proxy? My home is using the Sophos UTM home edition to provide edge antivirus and content filtering. More information available here: http://www.sophos.com/en-us/products/free-tools/sophos-utm-home-edition.aspx
The proxy settings for the computer is set to use an automatic configuration script "WPAD" and the settings are locked by group policy and cannot be disabled or changed.
Now here's the problem, when launching iTunes, the iTunes prompts me to enter login details for the HTTPS proxy. That's all well and good, so I enter the login details and hit okay. But when I go to the store tab, iTunes crashes with javascriptcore.dll. This makes sense because a WPAD proxy configuration file is pretty much JavaScript code. But this should not happen, as now I cannot access the iTunes store.
Prior to iTunes 12.1, iTunes would sometimes freeze when attempting to access the store but it would eventually work.
The proxy logs are not showing that any iTunes requests were blocked, dropped or otherwise rejected.
Does anybody have any suggestions to get this to work again or at least work around the issue?
NOTE: Disabling the proxy is not an option because the proxy settings on the Windows computers are locked through group policy. I can however, edit the WPAD proxy configuration file and add exceptions to the proxy but I don't know where to start!
I will also post this on the Sophos UTM support forums.
Thanks in advance.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2 -
My mid 2010 macbook pro keeps freezing/crashing every time I try and play a game. Any help?
Every time I try and play either WoW or The Sims, my mac goes to black screen, or black screen and repeating last second of noise it was playing. I haven't upgraded to Lion and am still using Snow Leopard(??). I am by no means the most tech savvy girl in the world, but would appreciate any help, as this is driving me insane!! Thanks!!!
I don't know if it would help, but this is all the whoo haa from the last panic report thing. (about 5ish minutes ago)
I don't really know what any of it means, but if someone could help me decipher and tell me if there's anything I can do, I would be super grateful. (before I go into apple, that is)
Interval Since Last Panic Report: 170794 sec
Panics Since Last Report: 12
Anonymous UUID: 183CC60C-368A-4CB3-969E-742E66A22BD0
Tue Jul 31 00:02:15 2012
panic(cpu 3 caller 0xffffff7f859a4c85): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a44d7000 0x0a5480a2, D0, P3/4
Backtrace (CPU 3), Frame : Return Address
0xffffff8080913260 : 0xffffff800521d5f6
0xffffff80809132d0 : 0xffffff7f859a4c85
0xffffff8080913360 : 0xffffff7f85a9e5b7
0xffffff80809133c0 : 0xffffff7f85a9e62b
0xffffff8080913430 : 0xffffff7f85db3883
0xffffff8080913570 : 0xffffff7f85ac475d
0xffffff80809135a0 : 0xffffff7f859ae9e6
0xffffff8080913650 : 0xffffff7f859aa0b8
0xffffff8080913840 : 0xffffff7f859ab2e4
0xffffff8080913910 : 0xffffff7f86a0ec65
0xffffff8080913b50 : 0xffffff7f86a05842
0xffffff8080913ba0 : 0xffffff8005664929
0xffffff8080913bc0 : 0xffffff8005665ed0
0xffffff8080913c20 : 0xffffff80056638ef
0xffffff8080913d70 : 0xffffff80052981a1
0xffffff8080913e80 : 0xffffff8005220abd
0xffffff8080913eb0 : 0xffffff8005210448
0xffffff8080913f00 : 0xffffff80052195fb
0xffffff8080913f70 : 0xffffff80052a5ad6
0xffffff8080913fb0 : 0xffffff80052ced13
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f8593d 000->0xffffff7f85c3ffff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f858b2000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f85929000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f858e6000
com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f8 5c4d000->0xffffff7f85f6ffff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f859 3d000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f858b2000
com.apple.GeForce(8.0)[91C40470-82BA-329A-A9D7-4C70F28275FD]@0xffffff7f869b7000 ->0xffffff7f86a79fff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f859 3d000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f85929000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f858b2000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f858e6000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x0000000005000000
Kernel text base: 0xffffff8005200000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 72896041557
last loaded kext at 62945728148: com.sophos.kext.sav 8.0.4 (addr 0xffffff7f87578000, size 24576)
loaded kexts:
com.sophos.kext.sav 8.0.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.0f2
com.apple.driver.AppleHDA 2.3.0f2
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.0.0
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f8
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyEventDriver 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AirPort.Brcm4331 600.15.20
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleUSBUHCI 5.1.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.3d11
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.20)
Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898, 37.9 MB
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3 -
Since downloading updates for itunes I get MSVCR80.dll error message every time I try to start i-tunes. can anybody help please.
Hello aristilus2,
Thank you for the details of the issue you are experiencing with iTunes. I suggest removing and reinstalling iTunes for the issue you described. The following article has steps to do this, and I recommend removing iTunes and all related componenets as outlined in the article:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Every time I open itunes I have to put in my password, I also have to enter my password to access the store, my account etc even though I have already entered it on openening the programme - it is extremely annoying!! I'm sure there must be a way to change the password settings but I can't seem to find how! Any help would be much appreciated!
Check the settings in Gmail for whether each email opens in a new tab or the same tab.
-
Unknown error -3212 when attempting to access iTunes Store (Windows 7)
This apparently is a firewall problem. I'm running Norton 360 on Windows 7 Home Premium SP1. I managed to solve the problem by going into Security>Manage Firewall>Program Rules, scrolling down to iTunes and setting the the Access level. Apparently Norton 360 occasionally (not always?) resets itself to "Auto" when a new iTunes update is installed. I reset it to "Allow" and access to the iTunes Store is restored.
Hello there,
Thanks for using Apple Support Communities.
Since this error 0x800903318 combined with the network connection error message is occuring when you're trying to connect to the iTunes Store, I'd like you to please follow the steps in the article linked to below.
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
Cheers,
Alex H. -
Every time I try to access iTunes I get Erorr (11333). What do I do???
I ran a Diagnostics and this is what I got.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Compaq Presario 061 PS513AA-ABA SR1313CL NA510
iTunes 7.4.2.4
Current user is an administrator.
Network Adapter Information
Adapter Name: {E6BF3977-9B72-4191-A736-CD3AAFF9314F}
Description: Linksys Wireless-G USB Network Adapter #4 - Packet Scheduler Miniport
IP Address: 192.168.1.101
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Sep 25 16:51:07 2007
Lease Expires: Wed Sep 26 16:51:07 2007
DNS Servers: 68.87.77.130
10.0.1.1
Adapter Name: {0AFF400A-212D-46C0-9A0E-5508AB3D2C15}
Description: VIA Compatable Fast Ethernet Adapter - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 168.94.2.51
Lease Obtained: Thu Apr 20 08:06:46 2006
Lease Expires: Thu Apr 20 10:05:40 2006
DNS Servers:
Adapter Name: {C6274013-7D8B-4A18-B533-1D9B87F6B0B7}
Description: Hamachi Network Interface
IP Address: 5.147.61.55
Subnet Mask: 255.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 5.0.0.1
Lease Obtained: Tue Sep 25 17:21:55 2007
Lease Expires: Tue Sep 25 17:26:10 2007
DNS Servers:
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
McAfee Personal Firewall is installed.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.Hello aristilus2,
Thank you for the details of the issue you are experiencing with iTunes. I suggest removing and reinstalling iTunes for the issue you described. The following article has steps to do this, and I recommend removing iTunes and all related componenets as outlined in the article:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Every time I open iTunes, and I go to the store, it always says "iTunes has stopped working." So what do I do to make it work normal again?
Hi caitlin02,
If you are having issues with an iTunes update error message, you may want to double-check that you are running iTunes 11.1.2:
Apple Support: iTunes 11.1.2
http://support.apple.com/kb/dl1614
Regards,
- Brenden -
I have been having this problem for few weeks I tried to unistall it and reinstall it still didn't work I also tried to delet the shortcut by draging it to Recyle bin and find the iTunes through the c drive and send the icon or even open it from there still didn't work so I really need help here.
Thank youOk. seems like I am in bigger problem than what i thought..So i did what you asked me and here is the log from the scan
Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org
Database version: v2012.07.25.04
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
[administrator
Protection: Enabled
7/25/2012 8:34:03 PM
mbam-log-2012-07-25 (20-42-53).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 239337
Time elapsed: 7 minute(s), 52 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 1
HKLM\SOFTWARE\Google\chrome\Extensions\fdloijijlkoblmigdofommgnheckmaki (PUP.Funmoods) -> No action taken.
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 3
C:\Users\mer\Downloads\7zip_Setup.exe (PUP.Bundle.Installer.OI) -> No action taken.
C:\Users\mer\Downloads\Setup.exe (PUP.Bundle.Installer.OI) -> No action taken.
C:\Users\mer\Downloads\SoftonicDownloader_for_mkv-player.exe (PUP.ToolbarDownloader) -> No action taken.
So I removed everything and did the restart but still didn't work, the I used Microsoft Security Essentials and find this one: TrojanDownloader:ASX/Wimad.DS and the alert level was severe so I removed too and the problem was still there even after restarting the computer, Now I am kinda lost and I dont Know what to do. -
How can I connect my iPad 2 to iTunes? Thanks
Hi There,
What version of iTunes have you got installed on your computer and what operating system are you running?
Have you tried reinstalling the latest version of iTunes?
J.C -
When at home using my wi-fi connection, anytime I try to connect to google I get an error that says "You attempted to reach google.com, but instead you reached a server identifying itself as icloud.com"
I also get prompted for my gmail password and regardless of what I put in it won't accept it, and I still get mail.
This only happens on my home wi-fi.
Does anyone know what's going onSounds like a reboot of your router is what you should try.
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