My Windows7 computer won't recognize my iPhone4. I've tried all the help tactics.... HELP!

When you say you have tried all the help tactics I assume you have tried all the things mentioned here
http://support.apple.com/kb/TS1538

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HT5655 I downloaded the newest version and it still won't work on my computer, what do I do? I even tried all the adobe troubleshooting!

I downloaded the newest version and it still won't work on my computer, what do I do? I even tried all the adobe troubleshooting!

Post in Adobe forums since its their product.

Hi, since i put some mp4 video or DVD files on my external hard drives final cut prox won't recognize my hard drives, i move all the video files and the problem still exist. somebody have the solution

Hi, since i put some mp4 video or DVD files on my external hard drives final cut prox won't recognize my hard drives, i move all the video files and the problem still exist. somebody have the solution

Did the back and forth between PC and Mac file systems screw up my files somehow?
Yes. Unfortunately the move has almost certainly caused the loss of the resource data that would have been (invisibly) attached to those files.
By adding a specific .mov extension after the fact you will have helped the Mac correctly identify the file type / asscoiations but also significantly you will have physically changed the filename eg from "clip" to "clip.mov". This means that when you come to reconnect the media in FCP , then FCP will be looking for files that no longer exist at the given path eg when specifically looking for our example clip called "clip" of course it won't find it.
Try this as a test... first remove the ".mov" extension from one or more of the clips, select those clips and press Cmd-Opt-I to open an Info window for the selection. You'll see an "Open with:" popup and in that popup you should choose QuickTime Player (if its a Unix Executable then it will initially list Terminal as the appropriate app, you have to choose Other... then in the open dialog choose Enable > All Applications and then navigate to and select the Quicktime Player app as the appropriate app). After you've done that restart FCP and see if you can now reconnect to those clips.

When i plug in my iphone to the system, itunes does not recognize my iphone. i have tried all the troubleshooting part n there are no results yet. what should i do?

when i plug in my iphone to the system, itunes does not recognize my iphone. i have tried all the troubleshooting part n there are no results yet. what should i do?

I have reset my iphone and made sure all updates have been done on my macbook pro and iphone. It was after updating my macpro that I plugged in my phone and went to itunes to backup phone and can't see the device anywhere! I have also done all the troubleshooting that apple.com recommended too...all except re-installing itunes!

My new computer won't recognize my printer (HP4500 Officejet Wireless) in the wireless or wired mode

MY new computer won't recognize my printer in either the connected or wireless mode. When I hit "search for printers" it finds my neighbors wireless printer 100 yards away, and another net, but not mine sitting right beside it.

Hi,
Have you installed its software abd drivers on your computer yet ? Please use the CD which came with the printer. By the way, what is your Officejet 4500 ? It must be G510something.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

My I touch gets very hot when charging, and it won't turn on. I've tried all the resets/fixes and it does not respond. Any Ideas?

I have tried charging my itouch on the computer, in a docking station, and it gets very hot. It won't turn on, even after trying all the resets I've read on this site. Any ideas what the problem is? Is it fixable?

Hey Halefarm, What happens if you connect directly with the charging source with your cable, no docking station? Since resetting did not help, try connecting directly with the cable to your power source and your iPod. Next try a different cable, there could be a short in the one you are currently using. If still will not charge correctly, I'm leaning in the direction of a failing battery. Set up an appointment to have your iPod evaluated by Apple. Have your iPod evaluated for possible battery issues. Take the cable and dock and have them tested as well. If it is a failing battery, you choices are; replace the battery, either through Apple or third party shop. Replace it yourself, if you can. Or, you look into getting a new iPod. I don't have the cost of a new battery for an iPod 3, but I'm sure it's under $100. Check with Apple for exact pricing. Good luck, Cheers.

My iPod classic (160gb) won't connect to iTunes I've tried all the updates (using an 07 MacBook I believe) and it keeps saying it needs snow leapord

I just bought it and it won't work! I did all the updates but it's saying I need snow leopard? Please help!!

HI there,
Snow Leopard is going to be a paid update that you will need to order form the Apple Online Store. Before upgrading, it is always a good idea to have a backup of your information. The article below has more information about backing up.
Mac OS X v10.5, v10.6: How to back up and restore your files
http://support.apple.com/kb/ht1553
-Griff W

TS1440 Air won't boot (flashing folder question mark); tried all the steps

I've read and tried all of the fixes in ts1440 and ts2570 and hit blocks in all cases. Anybody got any more ideas before I schlep my Air to an Apple store?
MacBook Air, 10 months old, running Mountain Lion
It restarts to a flashing folder with question mark.
If I hold down the <option> key, it gives me the option of booting off the internet (takes forever) and then I can use the Disk Utility, etc. The DU Verify Disk says there is no problem with my drive. However, the Startup Disk tool doesn't list the computer hardrive (or anything else) to boot off of.
In the utility I tried the option to reinstall Mountain Lion but it gives me an error message, saying I should call Applecare.
I plug in my Time Machine backup USB disk drive but the utility has the Continue button grayed out for the option Restore from TM.
I've tried rebooting with option-command-P-R to reset the PVRAM, and rebooting holding down the shift key (safe mode).
I don't have physical copies of the OS, I think its all from the cloud/AppStore. I've got a couple other Macs around (mini, macbook) but I don't think I have a compatible cable (without buying a doggle). I always use wifi with the Air.
Thanks for any suggestions.

It restarts to a flashing folder with question mark.
If I hold
down the <option> key, it gives me the option of booting off the
internet (takes forever) and then I can use the Disk Utility, etc.
The
DU Verify Disk says there is no problem with my drive.
However, the
Startup Disk tool doesn't list the computer hard drive (or anything else)
to boot off of.
Since you have TimeMachine you can opt to use Internet Recovery to erase/format the entire drive and restore from that.
1 partition, option: GUID, format: OS X extended journaled in Disk Utility.
If it doesn't work to restore, then take it into Apple as you have a one year warranty, Buy AppleCare.
Also a solo TimeMachine drive isn't the best,
Most commonly used backup methods

My computer won't recognize my ipod touch 2g at all

I know this is in FAQ and I did some of the steps. In Check the iPod touch Display section, it doesn't display anything even when it's fully charged. I know it doesn't need service though because it works fine on my other computer. When I plug it into the computer, it makes those bleeping noises like it knows something is there, but it just can't read it. Skipping down to the Verify iPod touch Driver/Service Installation section, step 3 gives me a problem. It says there should be a Apple iPod touch or Apple Mobile Device listed under Universal Serial Bus controllers but there isn't and my ipod is currently plugged in to the main USB port. I have also performed the last step, which is reinstall itunes. Here is the guide I've been following, http://support.apple.com/kb/HT1852 anyone have any suggestions that would fix this? If you need to know more information I can post it.

Yes. 5.1.1 is the iOS.
Go to the link that Ana provided
Try > http://support.apple.com/kb/ts1591
Do not omit the Additional Information paragraph since tha only applies to 10.6.8
You need iTunes 10.5 or later

Computer won't recognize my Mini

Our computer recognized our Ipod until we tried to update it. Once updated, the adapater picture came on and now the computer won't recognize it. In stead we get the adapter picture. Tried to reset after leaving the adapter on it all night and it won't reset. We get the apple then the adapter picture. The computer doesn't know it's there either now. Again tried to reset, get the apple and the adapter. Just one big circle. Any suggestions?

Circuit City just fixed my ipod after having the same problem, just my luck they were running a free clinic this week. Anyways, mine did the same as yours, worked fine til I tried to update it, then it showed nothing except the AC adapter icon, even after it was plugged in with the thing! So what they did was to use something called a firewire. It has 2 plugs on one wire, one for the AC adapter and one for the USB at the same time. They fixed it within a matter of minutes, re-set it, declined the update and tada! You can buy a firewire for about $30 just about anywhere. I hope this helps you.

Computer won't recognize new Shuffle

Just got my new 4th Gen. Shuffle in the mail and connected it to my mac laptop but it won't recognize it. I've tried "resetting" the shuffle using Apple's directions, I've restarted my computer, downloaded the latest version of iTunes and NOTHING! Anyone else having issues? Do I need to call? This is ridiculous...

First, run through the Apple troubleshooting suggestions:
http://www.apple.com/support/ipod/five_rs/shuffle2gen/
That is for an older version of the ipod, but I would imagine that it will give you some good ideas.
If none of that helps, I would suggest completely uninstalling all the Apple stuff and reinstalling. Go to add/remove programs and uninstall itunes and whatever else was installed for Apple - that includes their USB software.
Then, reinstall it all.
One other thing to try before doing all that is to shut down your computer and disconnect everything except for your keyboard, mouse and ipod. Then start it up again. If it comes up, then you know that some other USB thing on the bus was conflicting with your iPod. Also make sure you are connecting directly to the computer, not through a hub - just to make sure. If it works, then maybe try using the hub again. If it fails after that, you know it was the hub causing an issue. If it works, reconnect your USB items one at a time and restart after each reconnect until you find what was conflicting.
Hope that helps,
i

ITunes doesn't see my iPad. Tried all the fixes, except reloading iTunes. I have the most current version of iTunes. Computer sees iPad as camera. Any ideas?

iTunes doesn't recognize my iPad. Computer just sees it as a camera. Tried all the fixes, except for reloading iTunes; I do have the most current iTunes available. Any ideas?

Nobody from Apple answers any questions here other than those that go longer than 24 hours without a response and all that those Apple people do is to direct users to kb articles that might help in given situations. It pretty much ends there. So don't expect "Apple" to hear your pleas.
if you want help from Apple, make an appointment at an Apple store and see if they can diagnose the problem for you. The only other thing that I could suggest is to connect your iPad to another computer running iTunes. If iTunes sees the iPad, then the issue is on your computer somewhere. If you try this, you want to turn off auto sync on the other computer. Launch iTunes and go to Edit>Preferences>Devices>Prevent iPods, iPhones and iPads from syncing automatically.

I plugged in my brand new nano to my husbands desktop to get it registered, but had a problem mid way through when I tried to used an apple login that already existed. Now it's not registered and the computer won't recognize my device. How do I fix this

I plugged in my brand new nano to my husbands desktop to get it registered, but had a problem mid way through when I tried to used an apple login that already existed. Now it's not registered and the computer won't recognize my device. How do I fix this?

iPod not recognized in 'My Computer' and in iTunes for Windows
Call U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) to register your iPod Nano.

Computer won't recognize network printer - HP OJ Pro 8600

My computer and printer are both connected to the same wireless network, but my computer won't recognize the printer (using the host name, IP address, or otherwise). It's maddening, because it worked when I first set it up a year ago and just recently stopped - I uninstalled and reinstalled everything. My iPhone can pick up the printer and print wirelessly, but there's an issue when I try to connect my computer using the HP software.

Hi @petersaaron , and welcome to the HP Forums!
I understand you're having issues utilizing your printer from your computer. I would like to the help with that!
I would recommend starting with a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would then suggest downloading and running the HP Print and Scan Doctor.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Ipod shows folder with exclamation point and computer won't recognize

My ipod resets itself each time that I try to turn it on, and then flashes the folder with the exclamation point. I have tried to restore it and update software but the computer won't recognize it. A few days before it broke the ipod would skip through some songs that it was unable to play for some reason, and now it makes a clicking sound when trying to start up. Did it die, or is there a way to fix this?

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
http://www.kokopellimusic.us/KM_instructions.htm
Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

My Windows7 computer won't recognize my iPhone4. I've tried all the help tactics.... HELP!

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