My wireless connection is working however when I try to connect to bbc inlayer, it's telling me that I need to check my internet connection. What can I do to fix this?

My son can't access bbc iplayer to watch current programmes. The message states to check the internet connection, however we are definitely connected.

Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.

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?

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Help Me!!!!!!!!!

See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
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Power down and wait 5-10 minutes
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If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
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My wireless connection is working however when I try to connect to bbc inlayer, it's telling me that I need to check my internet connection. What can I do to fix this?

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