My wireless keyboard keeps losing connection but this is random
after upgrading to mavericks i can log on to the operting system but sometimes this can happen right after log on or this might take hours or a few days. my keybpard will just stop working.
this is a new keybpard only 1 month old the apple wireless keyboard. and in the bluetooth in seems connected fine.
but for no reason at all i can link to any action my keyboard will just stop sending keystrokes to the computer.
1. the keyboard is on
2. the bluetooth shows the keyboard and i can selects disconnect and connect.
the only way i can reconnect the keybpard is reboot. by holding the power button in.
i have a spercial mouse with 6 buttons on as i need this to work and that mouse works through another dongle bluged in via usb. i have tried disconnecting this but the keyboard still wont connect.
this is really getting bad now as i have 3D renders going on in the background 24 hours a day. and a reboot rrally upsets my work.
i have a mac 27 inch mid 2011
Hardware Overview:
Model Name: iMac
Model Identifier: iMac12,2
Processor Name: Intel Core i5
Processor Speed: 2.7 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: IM121.0047.B1F
SMC Version (system): 1.72f2
Apple Bluetooth Software Version: 4.2.0f6 12982
Hardware Settings:
Address: 7C-C3-A1-58-F0-90
Manufacturer: Broadcom
Name: Mike’s iMac
Chipset: 2046
Firmware Version: v207 c509
Bluetooth Power: On
Discoverable: On
Connectable: Yes
Auto Seek Keyboard: On
Auto Seek Pointing: Off
Remote wake: On
Vendor ID: 0x05AC
Product ID: 0x8215
HCI Version: 0x4
HCI Revision: 0x1FD
LMP Version: 0x4
LMP Subversion: 0x21CF
Device Type (Major): Computer
Device Type (Complete): Mac Desktop
Composite Class Of Device: 0x380104
Device Class (Major): 0x01
Device Class (Minor): 0x01
Service Class: 0x1C0
Devices (Paired, Configured, etc):
Apple Wireless Keyboard mikes:
Address: 28-CF-E9-6D-3E-E2
Major Type: Keyboard
Minor Type: Peripheral
Services: Apple Wireless Keyboard
Paired: Yes
Configured: Yes
Connected: Yes
Manufacturer: Apple (0x3, 0x31C)
Battery Level: 100%
Firmware Version: 0x0050
Vendor ID: 0x05AC
Product ID: 0x0256
Class of Device: 0x05 0x10 0x2540
AFH: On
AFH Map: FFDFFFFF1F00000
RSSI: -49
Role: Master
Host Connectable: Yes
EDR Supported: No
eSCO Supported: No
SSP Supported: No
Services:
Bluetooth File Transfer:
Folder other devices can browse: ~/Public
When receiving items: Prompt for each file
State: Enabled
Bluetooth File Exchange:
Folder for accepted items: ~/Downloads
When other items are accepted: Ask
When receiving items: Prompt for each file
State: Enabled
Bluetooth Internet Sharing:
State: Disabled
Incoming Serial Ports:
Bluetooth-Incoming-Port:
RFCOMM Channel: 3
Requires Authentication: No
Outgoing Serial Ports:
Bluetooth-Modem:
Address:
RFCOMM Channel: 0
Requires Authentication: No
System Software Overview:
System Version: OS X 10.9 (13A603)
Kernel Version: Darwin 13.0.0
Boot Volume: Main-SSD
Boot Mode: Normal
the only addon i have wich isnt apple is a USB hub that i use for secondary things like iphone charges headphones but nothing i need for fast data transport
Hello B:
One thing to try is to make the devices "favorites" Directions for that are in other posts of mine.
However, the keyboard (from your description) could be faulty. Since it is less than one year old, I suggest you call Applecare with a warranty issue. I had a KB replaced (in warranty) a couple of years ago. Apple replaced it and paid the shipping both ways.
Barry
Similar Messages
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Wireless Keyboard keeps losing connection, anybody else?
Hello all.
In the last several days my wireless keyboard (aluminum) keeps dropping it's connection. I can understand if there's a power-down-if-not-used-function built in. But this is happening while I am typing, or if I stop using it for, say, 30 seconds, e.g., while searching this forum for a similar post, the "lost connection" window popped up three times.
It's NOT the batteries. I used to use the widget "Mighty Monitor" but I found that it was not giving the same information as the Sys Prefs keyboard and mouse battery status. My sys prefs say that both keyboard and mouse still have 75% full batteries.
It's NOT the distance, the keyboard is 18" from the Mac.
It's NOT other bluetooth devices...I don't have any, except my Blackberry, and BT is turned off.
I have just installed the latest updates, including one for the Aluminum iMAC. Could this be the problem?
Anybody????
All the best,
SteveI have also started having the same problem after a month or so of owning my iMac. In addition to the keyboard I also have the wireless mouse and when the keyboard goes dead the mouse becomes very jerky - as the Mac searches for other bluetooth devices? (I say this because the mouse responds in a similar way when I sync my phone via bluetooth).
A quick search for other bluetooth devices reveals a mobile phone which isn't mine - possibly one of my neighbours? (I live in an old block of flats with thin walls!) Do you think this other mobile phone could be interfering with things? I thought one of the strengths of bluetooth was its ability to operate in an environment with multiple bluetooth devices - although I realize my mouse comment already brings doubt on this.
It just feels like something Apple would have thought about. What happens in a room full of iMacs with wireless keyboards? -
Wireless Keyboard keeps losing connection
My wireless keyboard started getting hung up on a key and continues to to type it until the KB loses connection. Then it reconnects and sometimes repeats this several times before it starts working normally again.
It has also just been randomly losing connection without hanging up on a key.
Batteries are new and the iMac/keyboard and mouse is less than a year old.
Any thoughts?
Mouse is losing connection too at times, but nothing like the keyboard.Hello B:
One thing to try is to make the devices "favorites" Directions for that are in other posts of mine.
However, the keyboard (from your description) could be faulty. Since it is less than one year old, I suggest you call Applecare with a warranty issue. I had a KB replaced (in warranty) a couple of years ago. Apple replaced it and paid the shipping both ways.
Barry -
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Good morning,
My wireless mouse keeps losing connection...my batteries are at 100% and the "discoverable" option is checked off. Why is this happening?Hi:
PRAM=parameter random access memory - reset like this:
http://support.apple.com/kb/PH11243
SMC=system management controller reset like this:
http://support.apple.com/kb/HT3964
Sometimes resetting these "fixes" odd problems - and it cannot hurt.
To make a device a favorite, go to system preferences>bluetooth. Highlight the device. If detailed information is not shown, click oin the little gear>show more info. Then click on the gear again and make the device a favorite.
Barry -
My wireless keyboard keeps losing and then finding a connection several times a minute.
My wireless keyboard is losing the connection several times a minute. Also, there have been a few times when it won't start.
I have also started having the same problem after a month or so of owning my iMac. In addition to the keyboard I also have the wireless mouse and when the keyboard goes dead the mouse becomes very jerky - as the Mac searches for other bluetooth devices? (I say this because the mouse responds in a similar way when I sync my phone via bluetooth).
A quick search for other bluetooth devices reveals a mobile phone which isn't mine - possibly one of my neighbours? (I live in an old block of flats with thin walls!) Do you think this other mobile phone could be interfering with things? I thought one of the strengths of bluetooth was its ability to operate in an environment with multiple bluetooth devices - although I realize my mouse comment already brings doubt on this.
It just feels like something Apple would have thought about. What happens in a room full of iMacs with wireless keyboards? -
Wireless Keyboard Constantly Losing Connection
I have been having trouble with my wireless keyboard for awhile now. It constantly loses the connection to my iMac.
Similar problem here -- keyboard has brand new batteries. I go into System Preferences -> Keyboard -> Set up Wireless Keyboard. It shows the "searching" and wait cursor. If I hold the power button on the keyboard, the light will turn green, and then it will flash, and as it's flashing the computer will say "keyboard found". If I hit the "Continue" button in time, it will show 100% on the battery charge when it gets back to the main screen, but within 5-20 seconds the keyboard will disconnect, giving a "Connection lost" message
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modprobe rt2500usb
ifconfig wlan0 up
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wpa_supplicant -B -Dwext -iwlan0 -c/etc/wpa_supplicant.conf
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Sometimes the connection lasts all day, other times it'll go offline within an hour. I think another wireless driver may be interfering but I'm really not sure.
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If anyone could help me with this I'd really appreciate it, thanks in advance.Hi:
PRAM=parameter random access memory - reset like this:
http://support.apple.com/kb/PH11243
SMC=system management controller reset like this:
http://support.apple.com/kb/HT3964
Sometimes resetting these "fixes" odd problems - and it cannot hurt.
To make a device a favorite, go to system preferences>bluetooth. Highlight the device. If detailed information is not shown, click oin the little gear>show more info. Then click on the gear again and make the device a favorite.
Barry -
Wireless mouse keeps losing connection. Why?
My wireless mouse has been working well for about a year now but recently it's being losing its connection to the iMac a lot. Like 20 times during an 8 hour workday. Everytime it does I have to double click it and wave it around a lot before it reconnects. It's not the batteries, there are no new wireless sources that I can see via SSID, and I haven't played hackey sack with it or anything. What else might be causing this?
This is probably a mechanical problem, not an issue with your Bluetooth conneciton or the mouse software.
The batteries are probably disconnecting - No power. No bluetooth.
Try this.
Flip your mouse over and remove the battery cover.
grab your business card and fit the end of it across the compartment - you're going to create a little padding between the batteries and the cover.
Mark the width on the card with a pencil and cut the card to fit.
Place the card on top of the batteries and close the cover.
The switch is going to need a fingernail to slide it now, but your batteries shouldn't disconnect as you move the mouse around.
Or try this.
Get a little aluminum foil, fold it up into a little square and fit it between the -ve end of each battery and the springy contact. Not as secure but does the same thing. -
My wireless keyboard keeps disconnecting for no reason. Frustrating especially when you are going full on and nothing there. I press the button on the side and it connects again. Happening more frequently. Purchased in March.
Any ideas would be most appreciated.
MarieI just have to ask, Is the battery due to be replaced by any chance?
Hope this helps -
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This is getting annoying!
The computer goes to sleep. I can wake it by pressing a key on the wireless keyboard. It thinks for a while. It asks me for the password. I can't enter the password because during that time the keyboard has disconnected from the computer. I have no choice but to hard restart the computer.
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