My wireless printer won't work anymore!

I've just had BT Infinity installed and now my wireless printer,which worked perfectly before and still does when attached to my computer, now doesn't.  I've tried un-installing it and re-installing it, spent HOURS on the phone to the help desk (please don't ask me to phone them again).  I've made sure the printer is switched on and attached to an ethernet port on the back of the hub but all it says it that it can't find the printer.  I'M TEARING MY HAIR OUT!!!!!!!!   HELP!!!!!!!!

I suggest you check the properties of the printer in control panel and make sure the IP of the port matches what the IP address is allocated to printer by the hub, sounds like a miss match somewhere
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    (If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
    If I have solved your Issue please click the "Mark as accepted solution" button.

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    E [01/Jan/2013:01:14:53 -0500] [Job 33] Job stopped due to filter errors; please consult the error_log file for details.
    D [01/Jan/2013:01:14:53 -0500] [Job 33] The following messages were recorded from 01:14:48 to 01:14:53
    D [01/Jan/2013:01:14:53 -0500] [Job 33] Adding start banner page "none".
    D [01/Jan/2013:01:14:53 -0500] [Job 33] Queued on "CanonMF4800" by "fahim".
    D [01/Jan/2013:01:14:53 -0500] [Job 33] File of type application/pdf queued by "fahim".
    D [01/Jan/2013:01:14:53 -0500] [Job 33] Setting job-hold-until to no-hold
    D [01/Jan/2013:01:14:53 -0500] [Job 33] Adding end banner page "none".
    D [01/Jan/2013:01:14:53 -0500] [Job 33] Job released by user.
    D [01/Jan/2013:01:14:53 -0500] [Job 33] job-sheets=none,none
    D [01/Jan/2013:01:14:53 -0500] [Job 33] argv[0]="CanonMF4800"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] argv[1]="33"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] argv[2]="fahim"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] argv[3]="Untitled"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] argv[4]="1"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] argv[5]="AP_ColorMatchingMode=AP_ApplicationColorMatching AP_D_InputSlot= brightness=100 CN_PdlWrapper_DebugMode=0 noCNBarCode CNBrightness=6 CNContrast=6 CNCopies=1 CNEncodeType=1 CNGamma=1.4 CNHalftone=pattern2 CNLANG=en_US CNPDECALL=CNLZ0090 CNPDEUserName=RmFoaW0= CNPrintSetting..b. CNQueueDescription=CanonMF4800 CNSpecialPrintMode=Mode2 CNSystemEncoding=0 noCNTonerSaving noCNWhiteGap collate com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMApplicationName=TextEdit com.apple.print.JobInfo.PMJobName=Untitled com.apple.print.JobInfo.PMJobOwner=Fahim com.apple.print.PageToPaperMappingMediaName=Letter com.apple.print.PageToPaperMappingType..n.=1 com.apple.print.PrinterInfo.PMColorDeviceID..n.=4465 com.apple.print.PrintSettings.PMColorSpaceModel..n.=1 com.apple.print.PrintSettings.PMColorSyncProfileID..n.=1580 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMDestinationType..n.=1 com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 DestinationPrinterID=CanonMF4800 Filter=None gamma=1000 media=Letter MediaType=PlainPaper number-up=1 PageSize=Letter PaperInfoIsSuggested..b. printer-resolution=600x600dpi pserrorhandler-requested=standard Resolution=600x600dpi job-uuid=urn:uuid:dc11e475-a1b7-3751-6329-89b0aeef7afc job-originating-host-name=localhost time-at-creation=1357020888 time-at-processing=1357020888 job-impressions=1 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=1 sides=one-sided Duplex=None com.apple.print.PrintSettings.PMTotalBeginPages..n.=1"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] argv[6]="/private/var/spool/cups/d00033-001"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[0]="<CFProcessPath>"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[2]="CUPS_DATADIR=/usr/share/cups"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[7]="CUPS_SERVERROOT=/private/etc/cups"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[8]="CUPS_STATEDIR=/private/etc/cups"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[9]="HOME=/private/var/spool/cups/tmp"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[11]="[email protected]"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[12]="SOFTWARE=CUPS/1.5.4"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[13]="TMPDIR=/private/var/spool/cups/tmp"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[14]="USER=root"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[15]="CUPS_MAX_MESSAGE=2047"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[16]="CUPS_SERVER=/private/var/run/cupsd"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[17]="CUPS_ENCRYPTION=IfRequested"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[18]="IPP_PORT=631"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[19]="CHARSET=utf-8"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[20]="LANG=en_US.UTF-8"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[21]="APPLE_LANGUAGE=en-US"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[22]="PPD=/private/etc/cups/ppd/CanonMF4800.ppd"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[23]="RIP_MAX_CACHE=128m"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[24]="CONTENT_TYPE=application/pdf"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[25]="DEVICE_URI=dnssd://CanonMF4800._pdl-datastream._tcp.local./?bidi"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[26]="PRINTER_INFO=CanonMF4800"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[27]="PRINTER_LOCATION="
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[28]="PRINTER=CanonMF4800"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[29]="PRINTER_STATE_REASONS=none"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[30]="CUPS_FILETYPE=document"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[31]="FINAL_CONTENT_TYPE=printer/CanonMF4800"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] envp[32]="AUTH_I****"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] Started filter /Library/Printers/Canon/CUPS_MF_Printer/Bins/capdftopdl (PID 1949)
    D [01/Jan/2013:01:14:53 -0500] [Job 33] Started backend /usr/libexec/cups/backend/dnssd (PID 1950)
    D [01/Jan/2013:01:14:53 -0500] [Job 33] Resolving "CanonMF4800._pdl-datastream._tcp.local."...
    D [01/Jan/2013:01:14:53 -0500] [Job 33] STATE: +connecting-to-device
    D [01/Jan/2013:01:14:53 -0500] [Job 33] Resolving "CanonMF4800", regtype="_pdl-datastream._tcp", domain="local."...
    D [01/Jan/2013:01:14:53 -0500] [Job 33] Looking for printer.
    D [01/Jan/2013:01:14:53 -0500] [Job 33] Set job-printer-state-message to "Looking for printer.", current level=INFO
    D [01/Jan/2013:01:14:53 -0500] [Job 33] Resolved as "socket://Canon5c566d.local.:9100/"...
    D [01/Jan/2013:01:14:53 -0500] [Job 33] STATE: -connecting-to-device,offline-report
    D [01/Jan/2013:01:14:53 -0500] [Job 33] Executing backend "/usr/libexec/cups/backend/socket"...
    D [01/Jan/2013:01:14:53 -0500] [Job 33] STATE: +connecting-to-device
    D [01/Jan/2013:01:14:53 -0500] [Job 33] Looking up "Canon5c566d.local."...
    D [01/Jan/2013:01:14:53 -0500] [Job 33] capdftopdl start.
    D [01/Jan/2013:01:14:53 -0500] [Job 33] STATE: -com.canon.unsupportedsize-error
    D [01/Jan/2013:01:14:53 -0500] [Job 33] hrDeviceDesc="Canon MF4800 Series"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] prtGeneralCurrentLocalization type is 5, expected 2!
    D [01/Jan/2013:01:14:53 -0500] [Job 33] backendWaitLoop(snmp_fd=5, addr=0x102914328, side_cb=0x10280c0cf)
    D [01/Jan/2013:01:14:53 -0500] [Job 33] End of messages
    D [01/Jan/2013:01:14:53 -0500] [Job 33] printer-state=3(idle)
    D [01/Jan/2013:01:14:53 -0500] [Job 33] printer-state-message="/Library/Printers/Canon/CUPS_MF_Printer/Bins/capdftopdl failed"
    D [01/Jan/2013:01:14:53 -0500] [Job 33] printer-state-reasons=none

    I tried connecting the printer using USB and interestingly this time the error log showed "Sent 0 bytes" along with the "unsupported size" error message. Does it mean that some app/utility is unable to determine the document size?
    E [01/Jan/2013:11:52:03 -0500] [Job 38] Job stopped due to filter errors; please consult the error_log file for details.
    D [01/Jan/2013:11:52:03 -0500] [Job 38] The following messages were recorded from 11:51:37 to 11:52:03
    D [01/Jan/2013:11:52:03 -0500] [Job 38] Adding start banner page "none".
    D [01/Jan/2013:11:52:03 -0500] [Job 38] Queued on "Canon_MF4800_Series" by "fahim".
    D [01/Jan/2013:11:52:03 -0500] [Job 38] File of type application/pdf queued by "fahim".
    D [01/Jan/2013:11:52:03 -0500] [Job 38] Setting job-hold-until to no-hold
    D [01/Jan/2013:11:52:03 -0500] [Job 38] Adding end banner page "none".
    D [01/Jan/2013:11:52:03 -0500] [Job 38] Job released by user.
    D [01/Jan/2013:11:52:03 -0500] [Job 38] job-sheets=none,none
    D [01/Jan/2013:11:52:03 -0500] [Job 38] argv[0]="Canon_MF4800_Series"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] argv[1]="38"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] argv[2]="fahim"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] argv[3]="Printer won't work - CUP...ple Support Communities"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] argv[4]="1"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] argv[5]="AP_ColorMatchingMode=AP_ApplicationColorMatching AP_D_InputSlot= collate ColorModel=Gray com.apple.print.DocumentTicket.PMSpoolFormat=application/pdf com.apple.print.JobInfo.PMApplicationName=Chrome com.apple.print.JobInfo.PMJobName=Printer\ won\'t\ work\ -\ CUP...ple\ Support\ Communities com.apple.print.JobInfo.PMJobOwner=Fahim com.apple.print.PrinterInfo.PMColorDeviceID..n.=16910 com.apple.print.PrintSettings.PMColorSpaceModel..n.=1 com.apple.print.PrintSettings.PMColorSyncProfileID..n.=1580 com.apple.print.PrintSettings.PMCopies..n.=1 com.apple.print.PrintSettings.PMCopyCollate..b. com.apple.print.PrintSettings.PMDuplexing..n.=2 com.apple.print.PrintSettings.PMFirstPage..n.=1 com.apple.print.PrintSettings.PMLastPage..n.=2147483647 com.apple.print.PrintSettings.PMPageRange..a.0..n.=1 com.apple.print.PrintSettings.PMPageRange..a.1..n.=2147483647 DestinationPrinterID=Canon_MF4800_Series media=Letter pserrorhandler-requested=standard job-uuid=urn:uuid:a7d2d139-e2d7-38c7-57d6-cedc6d4fe3ec job-originating-host-name=localhost time-at-creation=1357059097 time-at-processing=1357059097 job-impressions=1 com.apple.print.PrintSettings.PMTotalSidesImaged..n.=1 sides=one-sided Duplex=None com.apple.print.PrintSettings.PMTotalBeginPages..n.=1 PageSize=Letter"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] argv[6]="/private/var/spool/cups/d00038-001"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[0]="<CFProcessPath>"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[1]="CUPS_CACHEDIR=/private/var/spool/cups/cache"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[2]="CUPS_DATADIR=/usr/share/cups"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[3]="CUPS_DOCROOT=/usr/share/doc/cups"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[4]="CUPS_FONTPATH=/usr/share/cups/fonts"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[5]="CUPS_REQUESTROOT=/private/var/spool/cups"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[6]="CUPS_SERVERBIN=/usr/libexec/cups"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[7]="CUPS_SERVERROOT=/private/etc/cups"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[8]="CUPS_STATEDIR=/private/etc/cups"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[9]="HOME=/private/var/spool/cups/tmp"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[10]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[11]="[email protected]"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[12]="SOFTWARE=CUPS/1.5.4"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[13]="TMPDIR=/private/var/spool/cups/tmp"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[14]="USER=root"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[15]="CUPS_MAX_MESSAGE=2047"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[16]="CUPS_SERVER=/private/var/run/cupsd"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[17]="CUPS_ENCRYPTION=IfRequested"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[18]="IPP_PORT=631"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[19]="CHARSET=utf-8"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[20]="LANG=en_US.UTF-8"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[21]="APPLE_LANGUAGE=en-US"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[22]="PPD=/private/etc/cups/ppd/Canon_MF4800_Series.ppd"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[23]="RIP_MAX_CACHE=128m"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[24]="CONTENT_TYPE=application/pdf"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[25]="DEVICE_URI=usb://Canon/MF4800%20Series?serial=0126P14C566D"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[26]="PRINTER_INFO=Canon MF4800 Series"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[27]="PRINTER_LOCATION="
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[28]="PRINTER=Canon_MF4800_Series"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[29]="PRINTER_STATE_REASONS=none"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[30]="CUPS_FILETYPE=document"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[31]="FINAL_CONTENT_TYPE=printer/Canon_MF4800_Series"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] envp[32]="AUTH_I****"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] Started filter /Library/Printers/Canon/CUPS_MF_Printer/Bins/capdftopdl (PID 5534)
    D [01/Jan/2013:11:52:03 -0500] [Job 38] Started backend /usr/libexec/cups/backend/usb (PID 5535)
    D [01/Jan/2013:11:52:03 -0500] [Job 38] usb: AppleLanguages="en-US"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] STATE: +connecting-to-device
    D [01/Jan/2013:11:52:03 -0500] [Job 38] Looking for 'Canon MF4800 Series'
    D [01/Jan/2013:11:52:03 -0500] [Job 38] Directory "/System/Library/Printers/Libraries/USBGenericPrintingClass.plugin" permissions OK (040755/uid=0/gid=0).
    D [01/Jan/2013:11:52:03 -0500] [Job 38] load_classdriver(/System/Library/Printers/Libraries/USBGenericPrintingClass.plu gin) (kr:0x00000000)
    D [01/Jan/2013:11:52:03 -0500] [Job 38] Directory "/System/Library/Printers/Libraries/USBGenericPrintingClass.plugin" permissions OK (040755/uid=0/gid=0).
    D [01/Jan/2013:11:52:03 -0500] [Job 38] load_classdriver(/System/Library/Printers/Libraries/USBGenericPrintingClass.plu gin) (kr:0x00000000)
    D [01/Jan/2013:11:52:03 -0500] [Job 38] Opening connection
    D [01/Jan/2013:11:52:03 -0500] [Job 38] Directory "/System/Library/Printers/Libraries/USBGenericPrintingClass.plugin" permissions OK (040755/uid=0/gid=0).
    D [01/Jan/2013:11:52:03 -0500] [Job 38] load_classdriver(/System/Library/Printers/Libraries/USBGenericPrintingClass.plu gin) (kr:0x00000000)
    D [01/Jan/2013:11:52:03 -0500] [Job 38] STATE: -connecting-to-device
    D [01/Jan/2013:11:52:03 -0500] [Job 38] Sending data to printer.
    D [01/Jan/2013:11:52:03 -0500] [Job 38] Set job-printer-state-message to "Sending data to printer.", current level=INFO
    D [01/Jan/2013:11:52:03 -0500] [Job 38] capdftopdl start.
    D [01/Jan/2013:11:52:03 -0500] [Job 38] STATE: -com.canon.unsupportedsize-error
    D [01/Jan/2013:11:52:03 -0500] [Job 38] Sent 0 bytes...
    D [01/Jan/2013:11:52:03 -0500] [Job 38] Waiting for read thread to exit...
    [01/Jan/2013:11:52:03 -0500] [Job 38] Read thread still active, aborting the pending read...
    D [01/Jan/2013:11:52:03 -0500] [Job 38] Got USB return aborted during read
    D [01/Jan/2013:11:52:03 -0500] [Job 38] End of messages
    D [01/Jan/2013:11:52:03 -0500] [Job 38] printer-state=3(idle)
    D [01/Jan/2013:11:52:03 -0500] [Job 38] printer-state-message="/Library/Printers/Canon/CUPS_MF_Printer/Bins/capdftopdl failed"
    D [01/Jan/2013:11:52:03 -0500] [Job 38] printer-state-reasons=none

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