My wireless scanner wont work, no connection to the computer OFFICEJET 7500 E910
my wireless scanner wont work, no connection to the computer>OFFICEJET 7500 E910
My issue keeps happening about once every month and what I've been doing is to re boot the system, both printer and computer and this seems to work for me.
Sorry I cant offer you more than this.
Regards
Al
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http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/
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Scanner Wont Work....And I cant figure out how to trouble shoot
I have been using this printer-copier-fax-scan-web for over 2 years. No issues whatsoever. I installed the info on it when I first bought it and no problems installing.
The printer is wireless.
Today was the first time it would not scan. I tried to troubleshoot by checking if I had connectivity. I did. So the only thing I can figure out is that it has to be the lack of an OCR application.
What is OCR and where do I find those settings? I have looked everywhere.
I touch Icons to scan:
1) Scan
2)to computer
3) Jacquie's computer
4)Save as a PDF
5)start Scan
The error message I keep getting on my computer monitor is: An error occurred while scanning
On the printer: it says the scan was unsuccessful because of
1) Connection to the computer is lost
2) The scan application on the computer is currently in use
3) OCR application is not installed on the computer
Since I know the first 2 arent the problem. I figure it is the OCR------which I havent figured out what that is.
I have been scanning to a USB device and then uploading up to my computer to work around but it is driving me nuts.
Any help would be awesome. Thank you.Hello @crandongal,
Welcome to the HP Support Forums!
I understand that you're experiencing a scan issue when attempting to scan from your wireless HP Officejet Pro 8600 Plus e-All-in-One Printer to your computer. I would like to assist you today with resolving this issue.
The OCR software that the printer is referring to is the HP Scan software. OCR is specific to PDF scans. Therefore, to ensure that the HP Software is functioning on your computer can I please have you click here to download and run the HP Print and Scan Doctor Tool. Once the website opens select the Download button on the top left. Once the download is complete please allow the Tool to Run. When prompted select the 'fix scanning' option. The HP Print and Scan Doctor Tool will run on your computer and look for any driver, software, or connectivity conflicts. If any conflicts are found than the HP Print and Scan Doctor Tool will attempt to resolve those conflicts for you.
Once the Tool has completed please test scanning again.
If the scanning issue persists, can you please include your Operating System in your next post so I can provide accurate step-by-step troubleshooting to assist you with resolving this issue.
Please respond to this post with the result of running the HP Print and Scan Doctor. If any errors pop up during the 'fix scanning' process, or anything fails, please let me know. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping! -
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If you happen to have a USB docking cable that is new (or close to being new), try using that one. If the cause is the dock connector on the iPod becoming worn, if you try it with a cable that is not worn, it's possible that it may connect for data.
I believe the dock connector is internally part of the logic board, so it may not be economical to have a repair shop (including Apple Store Genius Bar) do the repair. You'll need to ask for pricing.
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Try #5.
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2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
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4. Go into your router security settings and change from WEP to WPA with AES.
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• Launch Settings app
• Tap on Wi-Fi
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6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
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http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
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http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
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~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
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http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
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http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
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http://thehowto.wikidot.com/wifi-connect-ipad
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https://discussions.apple.com/thread/4010130
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~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
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Update to the newest version of iTunes if that doesn't work
Try uninstalling the drivers,
Plug in your iPod
Right click on My Computer and click on Manage
that will bring you to the Computer Management
On the left hand side click on device manager
on the right side click on the plus sign next to Universal Serial Bus Controllers
it will show a list, in that list locate iPod or USB mass storage device
right click and select uninstall
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if nothing pops up then right click on Universal Serial Bus Controllers
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If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Wireless mouse with no USB or wire connecting to the computer
Hi,
I was on my computer when suddenly my wireless HP mouse stopped working
I put in new batteries connected it but it wouldn't work. The red light is working and it is perfectly fine but it is not connecting to the computer.
Please can you help.Do you have another computer handy to test it on? This would give us a better idea if it is an issue with the actual mouse or the software.
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-------------How do I give Kudos? | How do I mark a post as Solved? -------------------------------------------------------- -
I got my cracked screen fixed , and ever since my phone has been acting up. Now Im trying to restore it and it wont restore. Also my phone wont work without being on the charger. It just wont disconnect from ITunes Can I get help ASAP
nadiamilan wrote:
I think that is an great idea . But I wanna know if there is anything else i can do besides going all way back to the place i got if fixed at ....
Probably not. -
So I am trying to connect my ipod to my itunes So I can transfer music from CDS I have on to my ipod...The ipod says it's connected to the computer,But itunes and my conputer do not register my ipod is connected...I have trierd to update and reintalinng it and still not working...Anyone wanna help me please
tmplHi pranoop,
If you are having an issue with your iPod touch not being recognized by iTunes when connected to your Windows computer, I would suggest that you troubleshoot using the steps in this article -
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
my ipod touch just shows the charge symbol on the screen and i checked whether there is a problem in the charger but it works perfectly on my iphone 4 and when my ipod is connected to the computer itunes is not recognising my device pls help me
tmplHi pranoop,
If you are having an issue with your iPod touch not being recognized by iTunes when connected to your Windows computer, I would suggest that you troubleshoot using the steps in this article -
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
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Try:
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Apple Retail Store - Genius Bar -
when ever my ipod is connected to the computer and download an app it wont install in itunes 11
What happens when you try?
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Settings>General>Restrictions -
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