My work address and my email will not sync

Question

I have a black berry curve and my new work email is <Personal Content Removed> and it will not sync for me to get emails on my blackberry.  I tried using the enterprise and the internet options and does not work.  When I use the enterprise I do get an immediate email from blackberry but nothing ever synchs.  When I try using the internet option is just says it is invalid.  Any help for my IT team would help me out.  Thanks
[Edited - Personal Information. Please read your messages]

Answer 1

hi and Welcome to the Forums!
If your company has BES, then you need to talk to the BES admins. If they don't have BES, then you cannot use the Enterprise configuration at all. If, and only if, your email faces the internet, then it should be able to be configured for your BB.
If it's POP/IMAP, see this procedure:
KB10154 How to integrate a POP or IMAP email account through advanced integration
If it's OWA, then see this procedure:
KB03133 How to integrate a Microsoft Outlook Web Access email address with a BlackBerry Internet Service account
If you don't know which it is, then you'll need to ask your IT folks. If they don't face your email to the internet, then there is nothing you can do.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
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