My work emails disappeared today on Iphone, but my yahoo emails remain. Why?
I have an Iphone 3GS and I have my yahoo account and my work account on the phone. I save the necessary emails that I might need when away from my computer. This morning I turned on my phone to check emails and my work emails disappeared completely (getting new emails on phone however). All of my Yahoo emails still remain. Why is this happening and how do I get them back?
Thank you
POP accounts do not synchronize across multiple clients; the POP3 protocol was invented at a time when personal computers were new, and no one anticipated that anyone would ever have more than one device to read email. So when multiple devices became available the IMAP protocol was developed; IMAP makes the server the master copy, and replicates mail to all clients and keeps them synchronized. So deleting or moving a message on one client updates the server, and then the other clients the next time they sync. Yahoo uses IMAP, which is why it works as you described. Exchange is similar to IMAP, but uses a different lower level protocol that allows "push" to the clients so they don't have to request updates.
As your work accounts are POP3 mail should never be deleted unless you delete it, or you have automatic deleting set up in the settings. So it sounds like something went wrong on your phone; possibly a "toxic" malformed email was received that corrupted the Inbox, and mail.app recovered be emptying the Inbox. It's unlikely that those emails can be recovered. You can try restoring the backup if you had synced recently, but that will overwrite everything that has been received since.
If at all possible you should switch to an IMAP or Exchange account for your work email to protect against this in the future (and also take advantage of other IMAP benefits, such as folders).
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imagent[617]
[Warning] certForURI: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid User: xxxxxx ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3 Type: Apple ID Active: YES Registration Status: Registered] - No cert found, not in registered URI set
12/28/14 10:31:13.241 AM
imagent[617]
[Warning] certForURI: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid User: xxxxxx ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3 Type: Apple ID Active: YES Registration Status: Registered] - No cert found, not in registered URI set
12/28/14 10:31:13.261 AM
imagent[617]
[Warning] callerURI - No bindings !!
12/28/14 10:31:13.261 AM
imagent[617]
[Warning] callerURI - No bindings !!
12/28/14 10:31:13.262 AM
imagent[617]
[Warning] Request to send message: IMMessageItem[outgoing: YES sender=e:xxxxxx; service=iMessage; handle=+1pppppp ; unformatted=(null); country=(null); roomName='(null)'; flags=c; subject='<< Message Not Loggable >>' text='<< Message Not Loggable >>' messageID: 0 GUID:'41EF304E-50D5-4D68-9D3C-665EEB431329' date:'441484273.218647' date-delivered:'0.000000' date-read:'0.000000' date-played:'0.000000' transfer guids: '(null)' empty: YES finished: NO sent: NO read: NO delivered: NO audio: NO played: NO from-me: YES DD results: NO DD Scanned: NO Downgraded: NO emote: NO expirable: NO expire-state: 0 error: 0] to chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp
Style: - State: 3 Participants: (
"[IMDHandle: <+1pppppp:(null):US>]"
) Room Name: (null) Display Name: (null) Identifier: +1pppppp Unread count: 0 Row ID: 2 Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69 from NIL ID fromAccount: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid User: xxxxxx ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3 Type: Apple ID Active: YES Registration Status: Registered]
12/28/14 10:31:13.262 AM
imagent[617]
[Warning] Request to send message: IMMessageItem[outgoing: YES sender=e:xxxxxx; service=iMessage; handle=+1pppppp; unformatted=(null); country=(null); roomName='(null)'; flags=c; subject='<< Message Not Loggable >>' text='<< Message Not Loggable >>' messageID: 0 GUID:'41EF304E-50D5-4D68-9D3C-665EEB431329' date:'441484273.218647' date-delivered:'0.000000' date-read:'0.000000' date-played:'0.000000' transfer guids: '(null)' empty: YES finished: NO sent: NO read: NO delivered: NO audio: NO played: NO from-me: YES DD results: NO DD Scanned: NO Downgraded: NO emote: NO expirable: NO expire-state: 0 error: 0] to chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
"[IMDHandle: <+1pppppp:(null):US>]"
) Room Name: (null) Display Name: (null) Identifier: +1pppppp Unread count: 0 Row ID: 2 Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69 from NIL ID fromAccount: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid User: xxxxxx ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3 Type: Apple ID Active: YES Registration Status: Registered]
12/28/14 10:31:13.262 AM
imagent[617]
[Warning] Group message controler failed to prepare chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
"[IMDHandle: <+1pppppp:(null):US>]"
) Room Name: (null) Display Name: (null) Identifier: +1pppppp Unread count: 0 Row ID: 2 Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69 error: 4
12/28/14 10:31:13.263 AM
imagent[617]
[Warning] Group message controler failed to prepare chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
"[IMDHandle: <+1pppppp:(null):US>]"
) Room Name: (null) Display Name: (null) Identifier: +1pppppp Unread count: 0 Row ID: 2 Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69 error: 4
12/28/14 10:31:20.390 AM
imagent[617]
[Warning] certForURI: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid User: xxxxxx ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3 Type: Apple ID Active: YES Registration Status: Registered] - No cert found, not in registered URI set
12/28/14 10:31:20.391 AM
imagent[617]
[Warning] certForURI: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid User: xxxxxx ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3 Type: Apple ID Active: YES Registration Status: Registered] - No cert found, not in registered URI set
12/28/14 10:31:20.414 AM
imagent[617]
[Warning] callerURI - No bindings !!
12/28/14 10:31:20.414 AM
imagent[617]
[Warning] callerURI - No bindings !!
12/28/14 10:31:20.481 AM
imagent[617]
[Warning] Request to send message: IMMessageItem[outgoing: YES sender=(null); service=iMessage; handle=+1pppppp; unformatted=(null); country=(null); roomName='(null)'; flags=100005; subject='<< Message Not Loggable >>' text='<< Message Not Loggable >>' messageID: 1948 GUID:'41EF304E-50D5-4D68-9D3C-665EEB431329' date:'441484280.000000' date-delivered:'0.000000' date-read:'0.000000' date-played:'0.000000' transfer guids: '(null)' empty: NO finished: YES sent: NO read: NO delivered: NO audio: NO played: NO from-me: YES DD results: NO DD Scanned: YES Downgraded: NO emote: NO expirable: NO expire-state: 0 error: 0] to chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
"[IMDHandle: <+1pppppp:(null):US>]"
) Room Name: (null) Display Name: (null) Identifier: +1pppppp Unread count: 0 Row ID: 2 Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69 from NIL ID fromAccount: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid User: xxxxxx ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3 Type: Apple ID Active: YES Registration Status: Registered]
12/28/14 10:31:20.481 AM
imagent[617]
[Warning] Request to send message: IMMessageItem[outgoing: YES sender=(null); service=iMessage; handle=+1pppppp; unformatted=(null); country=(null); roomName='(null)'; flags=100005; subject='<< Message Not Loggable >>' text='<< Message Not Loggable >>' messageID: 1948 GUID:'41EF304E-50D5-4D68-9D3C-665EEB431329' date:'441484280.000000' date-delivered:'0.000000' date-read:'0.000000' date-played:'0.000000' transfer guids: '(null)' empty: NO finished: YES sent: NO read: NO delivered: NO audio: NO played: NO from-me: YES DD results: NO DD Scanned: YES Downgraded: NO emote: NO expirable: NO expire-state: 0 error: 0] to chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
"[IMDHandle: <+1pppppp:(null):US>]"
) Room Name: (null) Display Name: (null) Identifier: +1pppppp Unread count: 0 Row ID: 2 Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69 from NIL ID fromAccount: IDSAccount: 0x7fc680e14f40 [Service: com.apple.madrid User: xxxxxx ID: E583D98B-B71D-43E3-9377-F25AAE4CCFC3 Type: Apple ID Active: YES Registration Status: Registered]
12/28/14 10:31:20.482 AM
imagent[617]
[Warning] Group message controler failed to prepare chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
"[IMDHandle: <+1pppppp:(null):US>]"
) Room Name: (null) Display Name: (null) Identifier: +1pppppp Unread count: 0 Row ID: 2 Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69 error: 4
12/28/14 10:31:20.482 AM
imagent[617]
[Warning] Group message controler failed to prepare chat: IMDChat: 0x7fc680d3b190 GUID: iMessage;-;+1pppppp Style: - State: 3 Participants: (
"[IMDHandle: <+1pppppp:(null):US>]"
) Room Name: (null) Display Name: (null) Identifier: +1pppppp Unread count: 0 Row ID: 2 Group ID: 8A1D6346-0B77-4800-A4C8-B85CCB972B69 error: 4
12/28/14 10:31:20.806 AM
com.apple.iCloudHelper[1018]
objc[1018]: Class FALogging is implemented in both /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircl e and /System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/Famil yNotification. One of the two will be used. Which one is undefined.
12/28/14 10:31:20.813 AM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
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