My z10 Frozen at BlackBerry Boot up screen

Today after I make a call I was unable to close the call and my z10 frozen so I restarted it
for it to recover the system but my phone stuck at the blackberry boot up screen
now for more than 2 hours it cant start up !
please help

I understand you are frustrated and seeking solutions, but please don't double and triple post your inquiry.
I've answered your thread already, here:
Re: Z10 stuck on loading logo on starting up
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

Z10 frozen on blackberry logo

Hi
I have had the z10 for just over a year now and out of nowhere it froze on the blackberry logo at the starting screen. (not the blue one, the very first black and white one)
I didn't even restart the phone. I just woke up there it was.
I tried pulling batteries, it didn't work. I can't even reload since the computer won't even recognize when the phone is linked.
The model i have is stl100-3.
someone please help me T.T.....

Welcome to the forums, there are many reasons this could happen have you tried just a simple hard reboot, hold down the power button for 10 seconds or up/down volume keys for approximately 20?
It's very hard to brick the phone and there are many ways to reload the OS, how to reload your OS can be found here...
http://supportforums.blackberry.com/t5/General-BlackBerry-10-Smartphone/How-to-Reload-your-Blackberr...
If you've been helped click on , if you've been saved buy the app.
Developer of stokLocker, Sympatico and Super Sentences.

Help blackberry curve 8520 screen gone white with funny icon and saying reload softwear 552

hello my blackberry curve 8520 screen has gone white and funny circle icon has come up with reload softwear 552 at bottum of screen what do i do as it wont do anything ive tried battry pull and turned back on and it still brings that up
Solved!
Go to Solution.

It seems that you have not installed the correct blackberry software for your device, or might be select the incorrect carrier for your blackberry handheld. You need to download the correct blackberry software with your service provider and before installing the software, disconnect your BB device from the computer and then install it with proper administrative privilege.
After installing the software on your computer, make sure to hard boot your blackberry handheld before connecting it to your computer. If the same problem persists, then use JVM Loder to complete wipe your blackberry device memory then connect with the desktop manager and install the software.
Good luck..!!!
Regards,
Mayank

Frozen at Blackberry logo

Hi - first day with my Blackberry Q10 - was working this afternoon and I was excited about trying the new features. Then it was frozen into the BB logo screen - even though it said 100%. Pulled the battery many times, and left it out. Very unfortunate situation since I really need my phone! its for business use - any suggestions?

Hey DM_BBuser,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question. My suggestion would be to reload the software on the device. This means that anything that was on the device will be removed and may cause data loss. If possible attempt to back up your BlackBerry Q10 using the article below, prior to reloading the software.
- Ensure you have BlackBerry Link installed on your computer by visiting blackberry.com/software ->Select link to Learn more about BlackBerry Link -> Choose PC or Mac -> Download
- Back up your BlackBerry Q10:
Article Title:How to backup data on a BlackBerry 10 smartphone
Article Number: KB33526
Link: How to backup data on a BlackBerry 10 smartphone
- Reload the software of the BlackBerry Q10:
Open BlackBerry Link.
Connect the smartphone using the micro USB cable.
At the bottom of the BlackBerry Link window, click the Computer tab.
Select settings.
Under Reload Device Software, select Reload.
Follow the on-screen instructions.
-When BlackBerry Link has indicated the process is complete, turn the phone back on and proceed through the set up. Ensure to use the same BlackBerry ID, as this is required to restore your back up. Your BlackBerry ID also will restore your BlackBerry Messenger list and BlackBerry World purchases.
Let us know how you make out with these steps.
Cheers!
-WW
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Frozen white or grey bars screen and have to force shut down the iMac

When I upgraded from Lion to Mountain Lion, my 27in mid2011 i7 3.4GHz iMac started to very frequently show frozen white or grey bars screen and it could not respond to any operation except for force shutdown the computer. This is really disappointing. I upgraded it at the first sec. Does anyone know how to fix it?

Follow the instructions for Starting up in Safe Mode
A Safe Mode boot takes much longer than a normal boot so te patient.
Once you see the Desktop, click the Apple menu icon top left in your screen. From the drop down menu click Restart.
If the same problems exist, the startup disk may need repairing.
Use Command + R for Lion Recovery

When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks :)

When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks

Let's first try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

Tecra S1 doesn't boot and hangs at (boot) splash screen

Tecra S1 Model PT831E-107EQ-GR
Problems started a month ago. It randomly didn't booted. After some power off/on tries it finally booted and worked properly. Because it happened more often I've bought a new hard drive (Toshiba 40 GB). I've had Acronis True Image and planned to make a disk clone to the new drive. The problem is that a notebook now doesn't boot anymore so I cannot boot it from A CD nor hard drive. It stops at "In Touch..." logo with "Press [F12] for the boot device selection menu" text and doesn't react any key. I tried to boot with no CD, no hard drive - the same. I also connected internal HD using ATA-To-USB adapter - the same. Does it mean that's not a disk problem but motherboard or other components? Is it possible to enter BIOS before boot selection screen?
Regards,
Jacek

Problem solved. There was a broken PCB under the CPU socket. I've found that pressing with my finger and holding CPU while booting allowed to startup the system while releasing the finger caused system hanging and its total crash. Our local service tried to repair it but with no success. Finally two days ago we've found a working motherboard (a used one) for about 200 USD and now I'm waiting for installing it in the laptop. Th regular price for a new one (about 400 Euro) is too much, but 200 USD is OK. I do like the laptop because of its ports (LPT, RS232). It's used for programming and controlling some older devices. Newer laptops have no LPTs nor RS232s and it's not easy to find a working USB adapter because the software we're using is even from DOS times and has hard-coded IRQs for those ports.
Anyway, I hope it'll back from the service fresh and new, and of course working ;)
Thank you for your tips.
Regards,
Jacek

My 3G has frozen on the log in screen, help

my 3g has frozen on the log in screen, help

Hi,
Make ur iphone in DFU mode, press the Home and sleep key together for 15 secc than just release the sleep key and continue pressing home key for 15 sec. the iphone will be in DFU mode , ur iphone screen will show u connect to itunes logo. Than connect it with itunes and there you r back on track.
Cheers.

IPod Nano 5G (16 Gig) has frozen on the Reset Settings Screen

My iPod Nano 5G (16 Gig) has frozen on the Reset Settings Screen after I tried holding the middle button to re-set. I was doing this as a result of the backlight timer not responding. I'm really worried now, even if I plug into an official Apple external USB outlet or my PC nothing is happening - it's just stuck on that screen. Has been like this for about 4 hours now. And iTunes is saying it doesn't recognise the Nano and its not showing as an external drive on my PC.
Though this was bought for my from HMV at Xmas would I still be able to take the Nano to the Apple store as a last resort? Any help would be great, thanks.

Hi I tried this from: Zolved.com +Toggle the Hold switch to on, then back to off (none of the red is showing).+
+Press and hold down the Menu and Select buttons for 10 seconds (until you see the Apple logo) as shown in the picture.+ And it appears to have worked, so am guessing this is the standard way of re-setting the Nano? Thanks

Mac Pro boot option screen freezes after I select the Windows partition

Hello,
I have a mid-2010 Mac Pro, and I am currently experiencing an issue regarding booting into Windows 7. Windows 7 64-bit is installed on its own HDD in bay 2 of my Mac Pro. When I restart my Mac Pro (from OS X), hold the option key, and select the windows HDD, the computer completely freezes and locks up. I can't move the mouse or use the arrow keys on the keyboard, and the boot select screen completely locks up after selecting the Windows HDD. This issue does not happen, however, after a cold shutdown and startup. If I completely shut down my Mac Pro, start it up, hold the option key, and select the Windows HDD, it boots into Windows perfectly fine. It is only after a reboot from OS X that the boot select screen completely locks up after selecting the Windows HDD.
I have tried everything I can think of, including resetting the PRAM, SMC, repairing disk permissions, etc. I did also call AppleCare a while back, and the technician on the phone was unable to find a solution. I have also tried selecting the Windows partition in the Startup Disk pane of system preferences, and that did not work either. I have also tried utilities such as BootChamp to automate the restart. Same issue. Could this be a hardware issue?
Thank you,
Robert

pull OS X and try
Too early to even try F8 - Windows safe boot
Try booting Windows DVD would be first on my list
Every month on 2nd Tuesday all the security updates for Windows patches come out
Clone your Windows hard drive - $20 Paragon Clone OS are just like CCC: bootable, swapable backup copies
Don't try using and it has nothing to do with OS X
It may be something you or Windows installed though or even an update pending on restart.
https://discussions.apple.com/community/windows_software/boot_camp?view=discussi ons

MacBook won't go past the boot-up screen?

Okay, so I had about 3,008 of other peoples' pictures on my MacBook that I didn't want. I sent them all to the Trash in iPhoto to get rid of them. I then two-finger clicked on the Trash in iPhoto and told it to empty trash. It asked me if I was sure I wanted to delete all 3,008 photos and I clicked yes. (in retrospect, I should have clicked no.) After the program had sat doing nothing except turning my mouse pointer into a spinning rainbow-wheel for about 15 minutes, I decided something must be wrong. I two-finger clicked the iPhoto application in my dock to try and tell it to Force Quit, but it just froze. the application didn't even shrink back to normal when I pulled the mouse pointer away from it. My friend said to just turn it off and try turning it back on, and held the power button down so the computer shut off. I waited a few minutes, tried to turn it back on, and all I got was the boot up screen (white with the gray apple logo and a spinning wheel thing underneath it) for about five minutes and then it shut itself off. It has been doing this every time I've tried to turn it on since yesterday afternoon. PLEASE help me!!

I should also mention that I kind of just guessed on which operating system I'm running... I don't know, and I assume it's whatever they originally put on the MacBooks in 2008.

How do I fix the GRAY boot-up screen with FLASHING QUESTION-mark FOLDER?

When I turn on the MacBook Pro laptop, I opened up the Safari Browser and its when the problem started. It was stuck on an loading infinite loop. I decided to force quit the application and/or turn off the mac by the Menu options, It did not work. So I did a "Hard" Shut-down and restarted the Mac, the Boot up screen stood gray for like a minute until the Flashing ? Folder icon showed up!.
My sister's laptop's warranty is expired so I wonder how can I fix it without having to spend too much money on a simple troubleshooting tip.
How can I download/create a boot-up Disk/Flash Drive so I can reset it to factory settings?
I cannot access the laptop because It's kind-of software bricked if you ask me. Also, I do not know how to check the Mac OS version outside of the "About Mac" menu. I do have another Mac which is a desktop computer with a CD drive.
I would appreciate some expertise on this issue a.s.a.p. Thank you!

Ok, now I am stuck:
Why does my Mac boot its OS from the Flash Drive instead of the INTERNAL HARD DRIVE???a
If I start up my MacBook Pro, It will have the flashing question mark folder UNLESS i plug in the OS-Boot flash drive. When I at the desktop screen and work on a program, When I unplug the Flash drive, THE OS WILL CRASH AS IF I TOOK it's soul (OS x Lion) out of the body (MacBook Pro Laptop)
this is frustrating because when I did the INTERNET RECOVERY, When I install OS x Lion, the Flash Drive only show up as an option as opposed to the HDD.
I cannot format the hard-drive in DISK UTILITY because it's grayed out. This is just frustating. I never had problems with PC Windows OS recovery but this (Mac OS).

Mac pro (2013) fails to see usb 3.0 connected drives in boot selection screen

Hi,
I am using the late MacPro and have three drives attached via an USB 3.0 hub (Anker Uspeed USB 3.0 7 Port Hub).
The hub has a VIA VL812 chipset with the latest firmware update (9081) - I have verified this.
My problem is, when I enter the boot device selection screen (by pressing the alt-key during startup) none of the drives is recognized.
When I plug any drive directly into one of the four USB 3.0 ports of the MacPro, thereby bypassing the hub, it becomes visible and I can use it to boot.
AFTER the boot process, when OS X has finished loading, everything works fine. I have used two of the drives to backup several GBs of data from my main drives (connected via Thunderbolt) with no issues.
Is anybody able to connect drives through a USB 3.0 hub and use them in the boot selection screen? Which USB hub do you have?
Thanks
Martin

Got the latest firmware?
Computer
Model identifier
EFI Boot ROM version
SMC version
Mac Pro
Mac Pro (Late 2013)
MacPro6,1
MP61.0116.B04 (EFI 2.0)
2.20f18 (SMC 2.0)

Cannot reach boot selector screen

With OS 10-3-9, I selected a bad boot device. Now boot fails with msg Input not supported.
How do I get back to the boot selector screen to select the correct boot device? I have no 10.3 bootable disks.
The keyboard is connected via usb only.
This is on a Mac g4, 400 MHZ

What happens if you disconnect the unbootable disks?
Try resetting ther PMU
Resetting PMU on Power Mac G5, Power Mac G4, Power Macintosh G3 - Apple Support
This is on the 400 MHz G4 right?
There is a PowerMac forum
Power Mac

How to change the resolution on my Boot & Login Screen, There low resolution ?

Hi guys, Ok the situation I have is my Boot & Login Screen are at a Low resolution something like a 640 X 480, were my Desktop resolution is at 1280 X 1024, at 75 Hz, both of these were right until I updated from OSX 10.5.6 to OSX 10.5.8; from there on I have been getting this low resolution screen, an they are driving me crazy, is there any way to put them back as they were? Any assistance will be greatly appreciated. 73's

Hi, no idea how to cure it, but have noticed that it sometimes corrects itself, or after doing I don't know what... perhaps toggling the Display res a few ties until it "feels" safe about a certain rez???

My z10 Frozen at BlackBerry Boot up screen

Similar Messages

Maybe you are looking for