My Z2 automatic reboot several times a day
Hello,
When I upgrade my Z2 to the latest revision of OS, it become so easy to automatic reboot. It comes when I talk with customer. that create a lot of trouble for me. And it will have maybe 10 times per day.
My software revision is 17.1.2.A.0.314. Do you know what happen? If I go back to latest revision, will it become ok?
Best Regards,
Steve Lou
Does the same occur if you remove the SIM?
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien
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Incident Identifier: 99B3F2D5-58E3-4D5B-B20B-00A3C2D9229A
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Hayle wrote:
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My iMac does an automatic restart several times a day. It gives me a option to send in a "panic" report. This happens randomly during the day and night. Any idea of anything new that might be causing this? I am up to date on all applications.
Mac users often ask whether they should install "anti-virus" (AV) software. The usual answer is "no." That answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions.
It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it. AV software is not intended to, and does not, defend against such attacks.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't been checked for security by Apple unless it comes from the App Store, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has taken far too long to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. Those lapses don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial AV or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices. -
Airport Extreeme 5th generation, firmware 7.6.4 crashing several times a day (no interference)
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Thanks,
Max.Unfortunately there are some products that have issues.. but you have had a really bad trot. I think if it was me I would be screaming my head off. Have you rung Apple and got some progress in getting these things looked at. The Thunderbolt display to begin with.. take it to the genius and let them check it.. I am not sure if the phone is out of warranty but apple can be generous at times.. especially if you have $6000 of faulty products.
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Computer is REBOOTING its self several times a day.
After I restored system I updated everything, and a few PROBLEMS, each in on different post.
It keeps REBOOTING its self, several time a day.
HP Pavilian a465a desktop, with MS Windows XP.
Please help
Granny72First to find the STOP code that is rebooting the system, i need you to reboot your system and tap F8 repeatedly before the Windows XP splash screen. And select "Disable Automatic Restart on System Failure", then wait for your system to randomly reboot and report back here with the STOP Code.
HP Elite h8-1070T Intel Core i7 2600 12GB RAM AMD Radeon HD 6850 1GB Windows 8 Professional 64-bit (Gaming)
HP DC7900CMT Intel Core 2 Duo 3Ghz 4GB RAM Windows 8 Professional 64-bit (Workstation)
HP XW4200 Intel Pentium 4 HT 3.6GHz 4GB RAM Windows XP Professional (Home File Server) -
Phone reboots several times during the day. Any advice?
Phone reboots several times during the day. Any advice?
Try hopmedic suggestion and see if they helps, https://community.verizonwireless.com/message/923959#923959
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Sudden rebooting of new iphone 5s several times a day when I try to unlock the screen.
Sudden rebooting of new iphone 5s several times a day when I try to unlock the screen.
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Help! I guess I can restore it to original factory settings but I am afraid of losing everything. If it helps the iPad is NOT jailbroken. Any ideas or do I have to wait for a future update?
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I have an iPad2 with the latest update (6.01) and it is not jail broken. Apple help me please! -
IMac Retina has started shutting down several times a day, generating a "Panic Report".
Although I have had a new iMac Retina since October, it is only within the past few weeks that I have started trying to use it for most purposes. Initially, it seemed to be working OK. But during the past week, it has started to do peculiar things, such as:
1. Now, several times a day, it shuts down unexpectedly. When I boot it back up, it displays a message saying that it was shut down because of a problem. Then, when I click on the window for a report of the problem, it generates a long “Panic Report”.
2. When it boots back up, it automatically opens several windows that I did not have open when it shut down — Safari, Firefox, Excel, Word, etc.
3. I have 2 external 1gb drives connected for data, and 2 external 4gb drives connected for Time Machine backups. All of the drives have been formatted Mac OS Extended (Journaled). However, although Finder originally showed all 4 of those drives, Finder now always omits a particular one of the 1gb drives. Yet, iDrive and Time Machine continue to recognize all 4 drives.
4. Several times over the past week, it suddenly popped up a “Jabber" window containing a long transcript of a series of iPhone texts that I exchanged in January. However, I never installed Jabber (to my knowledge), and it doesn’t show as currently installed on any of my devices.
I just ran EtreCheck, and this is the report:
Problem description:
New iMac with Yosemite has started to shut down itself several times a day, generating a Panic Report.
EtreCheck version: 2.1.8 (121)
Report generated March 15, 2015 at 10:02:04 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (Retina 5K, 27-inch, Late 2014) (Technical Specifications)
iMac - model: iMac15,1
1 4 GHz Intel Core i7 CPU: 4-core
32 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ℹ️
AMD Radeon R9 M290X - VRAM: 2048 MB
iMac spdisplays_5120x2880Retina
Cintiq 22HD 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:35:40
Disk Information: ℹ️
APPLE SSD SM0512F disk0 : (500.28 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 499.10 GB (226.65 GB free)
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
VIA Labs, Inc. USB3.0 Hub
VIA Labs, Inc. USB3.0 Hub
U32 Shadow 1 TB
EFI (disk5s1) <not mounted> : 210 MB
PP C10 & BC (disk5s2) /Volumes/PP C10 & BC : 999.86 GB (765.41 GB free)
VIA Labs, Inc. USB 3.0 SATA Bridge 1 TB
EFI (disk6s1) <not mounted> : 210 MB
FILES & PIX (disk6s2) /Volumes/FILES & PIX : 999.86 GB (388.27 GB free)
Seagate Backup+ Desk M 4 TB
EFI (disk3s1) <not mounted> : 315 MB
4TB Backup 1 (disk3s2) /Volumes/4TB Backup 1 : 4.00 TB (906.69 GB free)
VIA Labs, Inc. USB3.0 Hub
Seagate BUP Fast HDD 4 TB
disk4s1 (disk4s1) <not mounted> : 262 KB
4TB Backup 2 (disk4s3) /Volumes/4TB Backup 2 : 4.00 TB (1.93 TB free)
VIA Labs, Inc. USB3.0 Hub
VIA Labs, Inc. USB3.0 Hub
VIA Labs, Inc. USB3.0 Hub
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
VIA Labs, Inc. USB2.0 Hub
PNY Technologies USB 3.0 FD 255.64 GB
256K USB (disk2s1) /Volumes/256K USB : 255.64 GB (42.65 GB free)
WACOM Cintiq 22HD HUB
Tablet Cintiq 22HD Tablet
VIA Labs, Inc. USB2.0 Hub
USB2.0 External Mass Storage Device
VIA Labs, Inc. USB2.0 Hub
VIA Labs, Inc. USB2.0 Hub
CPS CP 1500C
Brother QL-550
VIA Labs, Inc. USB2.0 Hub
ATEN UC-10KM V1.3.121
Initio SDRW-08D1S-U
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.4 28883 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.netbridge (10.1.4 28883 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.usbconnect (10.1.4 28883 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.vnic (10.1.4 28883 - SDK 10.7) [Click for support]
/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
[loaded] com.kaspersky.kext.kimul.44 (44) [Click for support]
[loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) [Click for support]
/Library/Extensions
[loaded] com.kaspersky.kext.klif (3.0.5a45) [Click for support]
[loaded] com.kaspersky.nke (2.0.0a12) [Click for support]
[not loaded] com.wacom.kext.ftdi (1 - SDK 10.10) [Click for support]
/System/Library/Extensions
[not loaded] com.wacom.kext.wacomtablet (6.3.11 - SDK 10.10) [Click for support]
Launch Agents: ℹ️
[loaded] com.acronis.acep.plist [Click for support]
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist [Click for support]
[running] com.kaspersky.kav.gui.plist [Click for support]
[running] com.wacom.wacomtablet.plist [Click for support]
Launch Daemons: ℹ️
[not loaded] com.acronis.1_1.plist [Click for support]
[unknown] com.acronis.1_2.plist [Click for support]
[loaded] com.acronis.startup.plist [Click for support]
[running] com.adobe.adobeupdatedaemon.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.kaspersky.kav.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.prosoftnet.idrivedaemon.plist [Click for support]
[running] com.prosoftnet.idsyncdaemon.plist [Click for support]
[running] com.prosoftnet.idwebdaemon.plist [Click for support]
[loaded] jp.co.canon.MasterInstaller.plist [Click for support]
User Launch Agents: ℹ️
[running] com.acronis.monitor.plist [Click for support]
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
Canon IJ Network Scanner Selector EX Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
RoboFormIcon Application (/Users/[redacted]/Library/Application Support/RoboForm/RoboFormIcon.app)
Google Chrome Application (/Applications/Google Chrome.app)
Firefox Application (/Applications/Firefox.app)
IDriveMonitor Application (/Library/Application Support/IDriveforMac/IDriveHelperTools/IDriveMonitor.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]
Safari Extensions: ℹ️
RoboForm
Virtual Keyboard
URL Advisor
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
WacomTablet [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
FILES & PIX: Disk size: 999.86 GB Disk used: 611.59 GB
Macintosh HD: Disk size: 499.10 GB Disk used: 272.45 GB
PP C10 & BC: Disk size: 999.86 GB Disk used: 234.45 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 4.00 TB
Total number of backups: 51
Oldest backup: 2015-02-15 13:35:27 +0000
Last backup: 2015-03-11 14:53:20 +0000
Size of backup disk: Adequate
Backup size 4.00 TB > (Disk used 1.12 TB X 3)
4TB Backup 2 [Local]
Total size: 4.00 TB
Total number of backups: 1
Oldest backup: 2015-03-10 14:15:06 +0000
Last backup: 2015-03-10 14:15:06 +0000
Size of backup disk: Adequate
Backup size 4.00 TB > (Disk used 1.12 TB X 3)
Top Processes by CPU: ℹ️
70% kav
4% WindowServer
1% IDriveDaemon
1% launchservicesd
1% loginwindow
Top Processes by Memory: ℹ️
481 MB WindowServer
412 MB Finder
378 MB mds_stores
378 MB Mail
344 MB kav
Virtual Memory Information: ℹ️
22.99 GB Free RAM
6.11 GB Active RAM
3.21 GB Inactive RAM
2.04 GB Wired RAM
12.16 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 15, 2015, 09:31:01 AM /Library/Logs/DiagnosticReports/Microsoft Word_2015-03-15-093101_[redacted].hang
Mar 15, 2015, 09:25:07 AM Self test - passed
Mar 15, 2015, 09:06:42 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-090642_[redacted].panic [Click for details]
Mar 15, 2015, 08:37:25 AM /Library/Logs/DiagnosticReports/kav_2015-03-15-083725_[redacted].cpu_resource.d iag [Click for details]
Mar 15, 2015, 07:42:36 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-074236_[redacted].panic [Click for details]
Mar 15, 2015, 07:21:34 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-072134_[redacted].panic [Click for details]
Mar 15, 2015, 07:00:02 AM /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-03-15-070002_[redacted]. crash
Mar 15, 2015, 06:59:57 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-065957_[redacted].panic [Click for details]
Mar 15, 2015, 06:38:44 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-063844_[redacted].panic [Click for details]
Mar 15, 2015, 06:17:17 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-061717_[redacted].panic [Click for details]
Mar 15, 2015, 05:55:55 AM /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-03-15-055555_[redacted]. crash
Mar 15, 2015, 05:55:50 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-055550_[redacted].panic [Click for details]
Mar 15, 2015, 05:34:18 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-053418_[redacted].panic [Click for details]
Mar 15, 2015, 05:12:32 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-051232_[redacted].panic [Click for details]
Mar 15, 2015, 04:51:00 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-045100_[redacted].panic [Click for details]
Mar 15, 2015, 04:29:31 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-042931_[redacted].panic [Click for details]
Mar 15, 2015, 04:07:51 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-040751_[redacted].panic [Click for details]
Mar 15, 2015, 03:46:28 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-034628_[redacted].panic [Click for details]
Mar 15, 2015, 03:25:11 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-032511_[redacted].panic [Click for details]
Mar 15, 2015, 03:03:55 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-030355_[redacted].panic [Click for details]
Mar 15, 2015, 02:42:41 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-024241_[redacted].panic [Click for details]
Mar 15, 2015, 02:21:26 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-022126_[redacted].panic [Click for details]
Mar 15, 2015, 02:00:11 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-020011_[redacted].panic [Click for details]
Mar 15, 2015, 01:38:57 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-013857_[redacted].panic [Click for details]
Mar 15, 2015, 01:17:19 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-011719_[redacted].panic [Click for details]
Mar 15, 2015, 12:55:57 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-005557_[redacted].panic [Click for details]
Mar 15, 2015, 12:34:38 AM /Library/Logs/DiagnosticReports/configd_2015-03-15-003438_[redacted].crash
Mar 14, 2015, 06:13:08 PM /Library/Logs/DiagnosticReports/kav_2015-03-14-181308_[redacted].cpu_resource.d iag [Click for details]
Mar 14, 2015, 07:00:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/sips_2015-03-14-070052_[redact ed].crash
Mar 14, 2015, 07:00:41 AM /Library/Logs/DiagnosticReports/IDriveDaemon_2015-03-14-070041_[redacted].crash
Mar 14, 2015, 07:00:39 AM /Library/Logs/DiagnosticReports/idrive_ver_001_2015-03-14-070039_[redacted].cra sh
Mar 13, 2015, 12:31:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-03-13- 123130_[redacted].crash
Mar 13, 2015, 11:44:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-03-13-114421_[redact ed].crashHere is the most recent Panic Report (the third one this morning).
Any additional help anyone can provide will be greatly appreciated.
Anonymous UUID: 60368288-2D9F-A921-3EFF-FAD932842BF8
Sun Mar 15 13:22:20 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff800d41e80a): Kernel trap at 0xffffff800d5462cb, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x000000000000001c, CR3: 0x0000000008c6e03b, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0xffffff80598820f0, RCX: 0xffffff804d1bee90, RDX: 0x0000000000000080
RSP: 0xffffff83b60e37a0, RBP: 0xffffff83b60e37d0, RSI: 0xffffff83b60e381c, RDI: 0xffffff80598820f0
R8: 0x000000000098904a, R9: 0xffffff800da95730, R10: 0x0000019f00da4bdb, R11: 0x0000019f0041bb91
R12: 0x0000000000000001, R13: 0xffffff8059882160, R14: 0xffffff83b60e381c, R15: 0xffffff800db10688
RFL: 0x0000000000010206, RIP: 0xffffff800d5462cb, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000000000001c, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff83b60e3450 : 0xffffff800d33a811
0xffffff83b60e34d0 : 0xffffff800d41e80a
0xffffff83b60e3690 : 0xffffff800d43a443
0xffffff83b60e36b0 : 0xffffff800d5462cb
0xffffff83b60e37d0 : 0xffffff7f8dc262bb
0xffffff83b60e3c60 : 0xffffff7f8dc1f0d4
0xffffff83b60e3c90 : 0xffffff7f8dc20b46
0xffffff83b60e3cc0 : 0xffffff800d7a2c66
0xffffff83b60e3d20 : 0xffffff800d55f961
0xffffff83b60e3d60 : 0xffffff800d55fb2e
0xffffff83b60e3f50 : 0xffffff800d84d924
0xffffff83b60e3fb0 : 0xffffff800d43a938
Kernel Extensions in backtrace:
com.kaspersky.kext.klif(3.0.5a45)[D0C16D87-B541-24CD-90A5-9E262A592215]@0xfffff f7f8dc1d000->0xffffff7f8dc30fff
dependency: com.apple.iokit.IOStorageFamily(2.0)[8C420771-7171-3369-891C-6E24F60E569E]@0xff ffff7f8da47000
BSD process name corresponding to current thread: IDriveDaemon
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x000000000d000000
Kernel text base: 0xffffff800d200000
__HIB text base: 0xffffff800d100000
System model name: iMac15,1 (Mac-42FD25EABCABB274)
System uptime in nanoseconds: 1782415776511
last loaded kext at 359287089502: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f905e5000, size 69632)
last unloaded kext at 91985318825: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f8f7fc000, size 8192)
loaded kexts:
com.kaspersky.kext.mark.1.0.5 1.0.5
com.kaspersky.kext.kimul.44 44
com.kaspersky.nke 2.0.0a12
com.kaspersky.kext.klif 3.0.5a45
com.apple.filesystems.msdosfs 1.10
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.IOUSBAttachedSCSI 1.1.0
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.AGPM 100.14.37
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
com.apple.driver.AppleMikeyDriver 267.0
com.apple.driver.AppleHDA 267.0
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.kext.AMDFramebuffer 1.2.8
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD5000Graphics 10.0.0
com.apple.AMDRadeonX4000 1.2.8
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelFramebufferAzul 10.0.0
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.kext.AMD7000Controller 1.2.8
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AirPort.Brcm4360 901.19.10
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleBluetoothHIDKeyboard 175.5
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.driver.IOBluetoothHIDDriver 4.3.1f2
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.DspFuncLib 267.0
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.iokit.IOSurface 97
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 267.0
com.apple.iokit.IOHDAFamily 267.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.kext.AMDSupport 1.2.8
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: iMac15,1, BootROM IM151.0207.B00, 4 processors, Intel Core i7, 4 GHz, 32 GB, SMC 2.22f16
Graphics: AMD Radeon R9 M290X, AMD Radeon R9 M290X, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x142), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: Shadow
USB Device: Backup+ Desk M
USB Device: USB3.0 Hub
USB Device: BUP Fast HDD
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB2.0 Hub
USB Device: CP 1500C
USB Device: QL-550
USB Device: USB2.0 Hub
USB Device: UC-10KM V1.3.121
USB Device: SDRW-08D1S-U
USB Device: Cintiq 22HD HUB
USB Device: Cintiq 22HD Tablet
USB Device: USB2.0 Hub
USB Device: USB 3.0 FD
USB Device: USB2.0 Hub
USB Device: Mass Storage Device
USB Device: USB2.0 Hub
Thunderbolt Bus: iMac, Apple Inc., 26.1 -
Razr turns self off several times a day.
I have a Droid Razr. It has been fine for about a year, but just recently it began shutting itself off several times a day. Girl at Verizon says I have to leave it with them for them to see it happen. My profession demands I have a phone on me throughout day. Any thoughts on what causes this? It seems to have started after last major update.
Have you tried a system cache clear?
Power down phone
Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu
Use volume down to navigate to 'Recovery', use volume up to select
Should see screen with triangle and exclamation point next to an Android
Press volume up/down simultaneously to go into system recovery *
Use volume rocker to navigate to 'wipe cache' and use power button to select
Once finished, use volume rocker to navigate to 'reboot system now' and use power button to select
* if doesn't work:
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Several times each day my Mac locks up. Seems to be Safari. Using Maverick
Can someone explain what to do when several times each day my Mac locks up. Seems to be Safari. Using Maverick.
Phil, Why do you think that it is Safari?
Are you running any #3rd party applications as well?
If a proprietary (Apple) application "locks up"... it should not bring down the whole system; rather, one should be able to force quit the application that only appears to be hanging the entire system (press option, command & esc keys for the "Force Quit" application menu).
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I use Firefox 4, but this happened with Firefox 3 as well.
I have two monitors. I run Firefox maximized on Monitor 2. It switches by itself to Monitor 1 several times a day.
None of my other programs exhibit this behavior.
Windows 7 64-bit.
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