My Zen is frozen on the 'Shutting Down...' Screen, HELP!!

Ok well i was putting some music on the pc an then when i went to plug my zen in an transfer the music it kept saying on the pc that the player is not connected so i went to restart it when nothing happend after 3 - 4 attempts of shutting the zen down i finally got it to the shut down screen when it just freezes.. can someone please help me..also the top of my zen around were the turn on/off sliding button is starting to have paint/colour chipping off it an yet i've hardly used it since week ago when i bought it, is there something i can do about this? SHOULD i do anything about this?
ok well thats all, can someone please try to help me out, it'd be appreciated

ehicks92 wrote:
Ok well i was putting some music on the pc an then when i went to plug my zen in an transfer the music it kept saying on the pc that the player is not connected so i went to restart it when nothing happend after 3 - 4 attempts of shutting the zen down i finally got it to the shut down screen when it just freezes.. can someone please help me..
Search on "My Zen is not starting properly, or goes into rescue mode, what should I do?" in the FAQ post and try the advice there.
also the top of my zen around were the turn on/off sliding button is starting to have paint/colour chipping off it an yet i've hardly used it since week ago when i bought it, is there something i can do about this? SHOULD i do anything about this?
If this worries you then you might want to return your player anyway. If you bought it from a high street shop (as opposed to Internet) then it might be quicker to return it there.

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BenTheLord wrote:
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My Zen is frozen on the 'Shutting Down...' Screen, HELP!!

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