My Zen Micro doesn't work

I'm really upset with my new Zen Micro. I've just bought a week and it doesn't work anymore. I was listening a song and it just stop to work. I've take off the battery and put it again. Now, my player get started but it remains only with the logo and doesn't reply any command, even when I start in the Recovery Window.
Note: When I plug the USB cable on the player, my computer didn't identified it.
<I need a hand now!
Thanx

As per the FAQ, if the player won't startup in rescue mode, or the functions in rescue mode won't work, the player is unfortunately faulty. You need to return it where you bought it, or contact Creative Support.

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