MY Zen Micro everytime I plug it in goes and stays on Recovery?????? Can you help

Every time I plug my Zen Micro in it goes to recovery mode and just stay there. When it boots up it says Firmware Problem, then loads to the diagnostics screen with four options. Option four reboots it fine. Option one and two just freeze up. Option three works then says to plug it in to update firmware. when i do it just goes to recovery mode and sits there. The computer recognizes it but all the updates don't. The help tools had an error when it tried to fix it. The computer says there is nothing on the Zen Micro every thing is erased. Can anybody solve my problem?

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup...  Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...
Ipad User Guide

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    == Issue
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    Firefox is crashing or closing unexpectedly
    == Description
    ==
    I am working with one website for college class, coursecompass.com, had to download the latest "Adobe flash plugin" and every time I try to print now it crashes and I am to send a crash report, is this a mozilla problem or adobe or my website?
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    ==
    6e813070-45f2-4491-a87e-409582100630,1ce4475c-ba8a-4aa3-b773-7d49c2100629
    == Troubleshooting information
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    Name Firefox
    Version 3.6.6
    Profile Directory
    Open Containing Folder
    Installed Plugins
    about:plugins
    Build Configuration
    about:buildconfig
    Extensions
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    ID
    Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b}
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    browser.history_expire_days.mirror 20
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    ==
    3.6.6
    == Operating system
    ==
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    ==
    Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729)
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    ==
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    6e813070-45f2-4491-a87e-409582100630,1ce4475c-ba8a-4aa3-b773-7d49c2100629
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    Version 3.6.6
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    print.printer_Lexmark_Z600_Series.print_edge_left 0
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    print.printer_Lexmark_Z600_Series.print_edge_top 0
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    print.printer_Lexmark_Z600_Series.print_footerright &D
    print.printer_Lexmark_Z600_Series.print_headercenter
    print.printer_Lexmark_Z600_Series.print_headerleft &T
    print.printer_Lexmark_Z600_Series.print_headerright &U
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    print.printer_Lexmark_Z600_Series.print_margin_left 0.5
    print.printer_Lexmark_Z600_Series.print_margin_right 0.5
    print.printer_Lexmark_Z600_Series.print_margin_top 0.5
    print.printer_Lexmark_Z600_Series.print_oddpages true
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    print.printer_Lexmark_Z600_Series.print_pagedelay 500
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    print.printer_Lexmark_Z600_Series.print_paper_size_unit 0
    print.printer_Lexmark_Z600_Series.print_paper_width 8.50
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    print.printer_Lexmark_Z600_Series.print_shrink_to_fit true
    print.printer_Lexmark_Z600_Series.print_to_file false
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    print.printer_Lexmark_Z600_Series.print_unwriteable_margin_left 0
    print.printer_Lexmark_Z600_Series.print_unwriteable_margin_right 0
    print.printer_Lexmark_Z600_Series.print_unwriteable_margin_top 0
    privacy.sanitize.migrateFx3Prefs true
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    == Firefox version
    ==
    3.6.6
    == Operating system
    ==
    Windows XP
    == User Agent
    ==
    Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729)
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    ==
    *-Office Plugin for Netscape Navigator
    *TestGen plug-in, Version 7.4
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    *Coupons, Inc. Coupon Printer Plugin
    *Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
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    *The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
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    *DRM Store Netscape Plugin
    *DRM Netscape Network Object

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