My Zen Micro is not being detec

I did everything that the instructions that came with my Micro said to.
I charged it, I installed the software.
After re-starting, I connected the player and the only thing that has happened is that the player turns on. It doesn't say it's docked, doesn't say it's connected, it just turns on.
If I go to the Zen Micro Media Explorer, it says that the device is not connected. I've uninstalled and re-installed the software, and I get the same thing. I've unplugged every possible device from the USB ports and have tried various ports, and it still wont connect with the **bleep** thing.
What is going on and how do I get this freaking thing to work?

I'm kind of an idiot as far as it comes to computers.
Why would trying another computer make a difference? What's the point in that? Shouldn't it work on ANY computer?
Yeah, I want to go to someone else's house each time I want to use this thing.
I realize I'm being silly, but I'm not stupid. When the advice of "try it at someone else's house" comes up, that tells me that I'm not dealing with a thoroughly tested product.
That's beta testing in the field, my friend.

Similar Messages

  • Zen Micro MTP not recognized? Solution in he

    So, after scouring the forums here and Google in search for a reason why my MTP enabled Zen Micro wasn't being recognized in a fresh WinXP install. Well here's the solution everybody.
    Try installing this:
    http://support.microsoft.com/default.aspx?scid=kb;en-us;8922
    I noticed that the player isn't recognized by drivers from the net or the Zen Micro CD (They're both the same anyways). The reason why is because the Device ID for the Zen Micro with the MTP firmware is different (USB\VID_04E&PID_430\00525530038FF3). If you open up the .inf file used to install this player, the Device ID is not in there.
    I had another XP install on another HDD which recognized the Zen Micro and noticed that only a single file was being used for the drivers: wpdusb.sys.A search on Google brought me to the Microsoft KB page. I installed that patch and poof instant recognition.
    I also believe this issue could be resolved if you install the latest Windows Media Player 0 available. I had it installed, but somehow that file wasn't installed and the update provided it for me.
    I hope this helps somebody~! =)

    The only other suggestion to what the problem could be is a a software conflict of the driver and current software on your system that is interferring with the recognizing of your player. I had the same problem happen, and I tried my Micro on three different computers, and the Micro worked, instantly, and my Zen use to work on my computer before an upgrade.
    Somewhere in between of any other updates of software on the computer, there must be a conflict. My player will become recognizable once in a blue moon, which also leads to the conclusion of software conflict, or possibly IRQ issue.
    Maybe the latest driver just released may fix the issues of eliminating if it doesn't cause any conflicts with other softwares that are on your system for your Micro to be recognized.

  • Zen Micro Photo not working with new XP SP2 install

    Okay so my Zen Micro Photo stopped being recognised on my computer about ten months ago when I upgraded to WMP (for BBC iPlayer - it's compulsory to have it). Anyway I li'ved with this and have now got thoroughly sick of the same songs and nothing new so I have done a fresh install (on a brand new hard dri've) of Windows XP SP2 WMP9 with the sole intention of using this install/hard dri've?for the player. I used the original installation disk and it prompted me to upgrade to WMP0 as I installed everything. There were no errors during the install and I rebooted when prompted to.
    When I attach the player it is recognised by the machine (task bar icon and correctly labelled in System > Hardware > Device Manager which reports it to be?working okay) but the Creative media software says "player not attached" when it is. It is not visible on My Computer as a dri've so I STILL have no access to the player. Player screen reports "docked" with a logo and is flashes a charging icon. Driver v5.2.0.0. The player plays fine but hasn't had new music on in almost a year
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    Any help greatfully received!

    Re: Zen Micro Photo not working with new XP SP2 install. Have you installed this plug-in?
    Creative PlaysForSure Devices Plugin 5.00.36 for Creative MediaSource 5 Player/Organizer
    Filesize : 27.9 MBDownload

  • Zen micro can not be operate if it is connected to Travel Dock for Zen

    I just bought Travel Dock for Zen Micro. I have 2 problems. Any body can help me please? 1. When I connect the Zen Micro to Travel dock. The Zen micro can not be operate both manual or using remote. But the charge sign in the Zen micro is appeared. So I am sure that the connection between Zen Micro and the travel dock is OK. No sound is produced. Any clue for it. 2. The I tried to connect the zen using line in cable. There is sound, but the sound is too weak, even if I set the maximum volume. Any clue for it? Any one has the same problem? How to overcome it? Thanks before for your helping and information

    hey Jason thx for reply well it's weird like I said but whenever I downloaded the firmware ver. 2..0 or something the newest one it just said that the Player/USB was not hooked up to the computer when it actually was and it doesn't play any music it goes straight to restore mode. tell me if you need to know a little bit more thx

  • New Zen Micro will NOT connect!

    Hello all,
    I just bought a Creative Zen Micro player. I installed the software, charged the battery to full and guess what.....the Creative software does not recognize my player as being connected. And yes, I've checked device manager to see if it appears. It does, with the correct name and everything. So what is the problem? I've read other messages on this forum about this problem but it usually seems to be a problem after installing a new version of firmware. But this hasn't been done in my case because I haven't been able to get the stupid thing connected in the first place.
    I'm confused as to what to do next. I've tried resetting it by removing the battery and then holding the power button but this hasn't worked either. I first was using a usb hub to connect but after reading that you should avoid this, I tried plugging directly into a usb port on my machine. That also didn't make a difference. I've unistalled the player from the device manager about 5 times and reinstalled it. I've tried reinstalling the creative software/drivers about 5 times and no resolution. I've followed instructions from the Creative website step by step as the proper way to install the software but nothing works. I'm extremely disappointed to bring home a product that does not work out of the box. Oh, and yes I have Windows XP Pro so the OS isn't the issue here. I guess I will just return this useless product unless someone else has another idea that I could try. I'm really at my wits end.
    Thanks for listening to this short novel,
    Drawn-a-Blank

    The software that will not recognize the player is the Zen Media Explorer and Media Source. I'm not sure what firmware I have and I can't check since I'm not at home. But, I can't install new firmware even if I wanted too since it won't connect. However, I have downloaded the lastest drivers but I don't think I've installed the lasted version of Zen Media Explorer, so I guess that is one other option.
    Message Edited by drawn-a-blank on 07-23-2005 09:30 PM

  • Big Problem with Zen Micro - won't be detec

    Hello people,
    I got a big problem now with my Zen Micro 5GB. Since Saturday I have having my new PC, Fujitsu Scaleo
    Intel Pentium D 2,8 GHz dual Processor
    024MB Ram
    PCI-e mainboard
    Ati x700se Video Card
    Windows XP with SP2 and several updates were already installed
    Windows Media Player 0
    Now, the problem is, I can't really use it on my PC. A few weeks ago I had the very old firmware. But then I thought I update it (why? I don't know...)I Updated to the version ..0 from Jul 05. It worked anyway...
    So I plugged in the MP3 player to my new pc but it was not really detected or it did not want to work. When it was plugged in, I couldnt open any program. Even if it was Media Source or Opera or winamp... They did not appear. But they were "open" as they appeared in the task manager. So I couldnt use Media Source. So I tried with Zen Media Explorer, all buttons there were clickable but when I clicked on one butteon (like organize music...) it didnt react...
    so I thought: "ok with this firmware, it wont work" So I updated the firmware to 2.2.02 Plays for sure. Neither with the new Media Source on your site nor with Zen Media Explorer (I installed the Update)it does not work. The plays for sure plugin for Media Source wasnt as well helpful. I can drag and drop files on my mp3 player, OK this is one way, but still when it is plugged in, I cant use any other program, as I cant open them.
    I dont want to use the drag and drop way as I then have to download a program for editing mp3 tags and I cant as well make playlists...With Media Source it was so easy... I want to use Media Source and I want my PC react even if my Zen Micro is plugged in...
    So what to do? I thought about installing the very old firmware what I had before I updated to ..0 but where can I download it's
    I hope you can help me
    Regards
    eXMessage Edited by expredator on 0--2006 08:58 PM

    MediaSource with the PFS plugin should work, if the player is being detected properly.
    Presumably it isn't, so you need to verify this by looking in Device Manager when the player is connected.

  • Zen Micro Photo not recognized in Media Explo

    Device automatically goes into Recovery Mode when turned on. Tried the clean up and format features, followed by reboot. Still nothing. ?When connected via USB, Device not recognized in Media Explorer. Tried to reload firmware, but getting error message that device is not connected.
    Can someone help?

    Hey i think i know what your problem is. What Operating System are u running on your computer? (Windows XP, ME etc) And also, if running XP do you have service pack installed? If you dont have service pack installed, you cant use your player. The system requirements can be found on the back of the zen micro photo box. goodluck!!

  • Zen Micro Firmware Not Reload

    I am trying to reload my firmware onto my Zen Micro 5GB but the firmware tool keeps asking me to connect the device. It is connected to the USB cable and my computer recognises it (i can access it through My Computer and it shows up in the device listings). The firmware tool doesn't recognise it though. Before I lost the firmware, the Zen Media Explorer also would not recognise it, even though the Media Source did. I don't know how to reload my firmware on to the player now.Can anyone help?

    I've had a look at some posts that state that roll back (or install) WMP0. However, I can't do that as my system won't let me. It states that WMP0 is incompatible with my Windows (XP Home SP2). It says to go to Details for further information, but this brings up a Windows webpage that is no longer present. I just can't figure out how to force the firmware to upgrade when the firmware program wont recognise that it is connected.

  • Zen Micro sort of being recogni

    Hello,
    Its been quite a while since I've been on the forums because my Zen has been running very smoothly, but I've been experiencing some connection issues on a copmuter lately.
    I'm using 2.2.02 firmware and when I connect the player to my computer windows pops up with the little message asking me what I want to do with my MTP player. The problem is that no program recognises it. Creative Sync Manager cant detect it, WMP 0 can't detect it (actually comes up with an unknown error when I switch to the sync tab, even with no media player connected. The error is:
    "Windows Media Player encountered an unknown error. This can occur when another program or operating system component encounters a problem but does not communicate the nature of the problem to Windows Media Player.
    Error ID = 0xC00DCD, Condition ID = 0x00000000"), and I can't access the player as a hard-dri've-ish device in Windows Explorer. I know this isnt a hardware problem as my player works fine on my brothers computer. I only noticed this problem recently but hadn't sync'd with my Zen Micro for about a month.
    I've tried to unistall/reinstall WMP 0, the Windows XP MTP driver and all creative products and nothing has really changed it.

    ubu wrote:I am dealing with the very same situtation. My Zen Micro won't install. Windows has never seen it, and Creative hasn't emailed me back from my support request. I really like the player, but it appears that this is a problem that has been around for a while, and it's not getting fixed. So it looks like it will be returned to the store and another brand bought.Jamie
    What operating system are you running? What firmware version on your Micro? And do you have a service pack (if you have v2 firmware on your Micro).

  • HELP! Creative Zen Micro driver NOT installing in

    Hi all,?I just got this Zen Micro 6gig. My system setup:?MS Windows XPWMP 0?Zen firmware v2.20.05?I installed the CD based driver?for the unit and then rebootedand plugged in the ZEN. Anyways, I plug it into my computer with the USB cable. It pops up'Zen Micro' and then prompts me to install driver. I choose installautomatically but WinXP does not find any driver for it even thoughI installed the driver from the CD. I've tried driver v.30 AND v2.0 and still a NO GO. Is there another way to install these drivers? perhaps direct XP to theactual location so that it can install as prompted?Very frustrating experience...after using Nano mp3 players that just plug n play.

    i tried installing from windows/INF and no luck there... the ONLY way it was recognized was when I configured the zen as a 4gig portablestorage dri've and that popped up immediately BUT only as storage!?I've reset it.. done the 'cleanup' stuff.. still no go. My XP install is a standard install, no quicktime and no WMP . what gives?I've looked at all pertinent articles but it doesnt seem like there is one specific fix for this.

  • Zen Micro 5gb not detected w/ USB ca

    i just got my new micro and have had no luck getting the usb cable to work.
    ) i installed all of the spyware-bloated software required to copy music over to the player and found that none of them can detect it. not even the removable disk mode works. (and yes my usb port works - i even tested 2 other computers to see if they would pick it up)
    2) after wasting hours of my time going through the forums and reading anything even remotely related to Zen Micro usb problems i finally decided to go into recovery mode and "Reload Firmware."
    3) after plugging the player back in to see if it will be recognized by windows and then reload the firmware, it continues to go undetected. (i ran the "Creative Zen Micro Firmware update" with the micro connected through USB and it does not detect it.)
    *) concerning the quote about the removable dri've feature
    "If you are using a shared computer in school or at the office, and installing Zen Media Explorer is not possible, you can still transfer data files. However, you must enable Zen Micro?s Removable Disk mode when you do this."
    since you do not even need any extra software to use the removable disk feature, besides an OS like WinXP, i'm assuming that either the player or the usb cable it came with is busted. in either case i'm planning to get it exchanged for a set that works.
    am i the only one who's run into this problem? any feedback/suggestions would be greatly appreciated.Message Edited by assman on 09-2-2005 0:50 PM

    assman wrote:Thanks for the information! Quick to the draw and very helpful I'm surprised you're not part of the official customer support team
    It would be nice, but they don't have any facility for remote working (I'd have to work from Brazil, my current location). Aside from issues of them actually having vacancies etc. Maybe if everyone sends an email to Sim Wong Hoo.... I'd very much like a job, as getting one here in Brazil is proving impossible for a Gringo like me
    Anyway, I hope you get your player replaced ASAP and can get on with the business of listening to music!

  • Creative zen micro drivers not found on Win98SE - incompatib

    My brother received a zen micro 6 gb for christmas with firmware 2.20.05 installed on it. the computer has windows 98 SE installed on it, and as far as i can tell from the posts i've read, the firmware is not compatible with win98se, although it says right on the box that it is. on the same computer i run my zen touch 40gb, with firmware .0.03, and it works fine. i've rebooted, and reinstalled, uninstalled, the works, muliple times now, and was wondering if there a way around that would let me get his zm working, maybe downgrading the firmware, if thats possible.
    other information:
    media source version 3.30.2
    zen micro media explorer version 4.00.22
    nomad explorer version 3.0.0
    also have a creative soundblaster audigy installed, if that makes a difference.
    thanks in advance for any help.

    Did your Micro come preloaded with that firmware? If so then its possible that it was a used one. As far as I've seen Micros come shipped with a v firmware which will work with Windows 98 like it says on the box.
    That firmware is meant to be updated manually after you purchase the Micro so you know that you are limiting your compatibility to Windows XP systems only.
    Your only way to get it working with Windows 98 is to installed a v firmware. You can download it from Creative.com, or check the CD that you got as it might have the v firmware someone inside one of the directories. But to get the v firmware on it requires you to first connect it to a Windows XP system. Once its connected and recognized you need to run the v firmware updater program which will then remove the v2 firmware and put the v firmware on it. Take it to your Windows 98 machine, install the Zen Drivers, connect the player and it should work now.

  • Creative Zen Micro 5GB Not work

    Recei'ved my Creative Zen Micro 5GB last week. It worked for hour total. !!!!!!-Then the screens froze. Al I have now is the Creative logo. Recovery mde does not work( Have tried this on numerous occasions). Also Creative Zen hardware not recognised by my lap top. <HELP<!!!!!!!! What do I do now?

    send/take it back to where you bought it from for an exchange ... sounds like it could be a problem with the hard dri've ... dont worry too much , and i know its a pain but it'll be worth it in the end !!

  • Zen Micro Music Not Showing

    I have a Zen Micro and I didn't update the firmware since purchase 2 years ago. It worked fine until this evening I transfered songs and they didn't show up on the player. They showed up on my pc as though they were in the player but they are not. I went ahead and updated to the latest firmware and software releases per this forum's instructions. The unit syncs up to the PC just fine and appears to transfer songs. They show up on my pc as though they are on the Micro but when I attempt to access them all my player says is " Select Music To Play From Music Library ". What am I missing?

    I'm no expert, but I think Etomi would work for you. I've been downloading music from them for a while now, and while I haven't had an MP3 player to try and download the music to, I know that at the very least, music I got from Etomi is on my hard dri've, and I can burn CDs with those songs.
    I also know there is some type of way to convert MP3 to WMA and vice versa although I've never done it.
    just google "WMA to MP3" and you should find some sites...

  • Zen Micro is NOT detected by Creative MediaSource Organizer or Windows Media Pla

    <SPAN>Well, I have read through a good part of the message forum and have found nothing to help my case and I believe, truly believe that I have tried everything!
    <SPAN>
    <SPAN>My Zen Micro is detected by my computer and when plugged in I am prompted by MTP Media Player to
    <SPAN>Launch Windows Media Player and synchronize files </LI>
    <SPAN>Take no action</LI>
    <SPAN>
    <SPAN>If choose to launch Windows Media Player it does not detect the portable device
    <SPAN>If I choose to take no action and launch Creative MediaSource Organizer instead, the device is still not detected.
    <SPAN>
    <SPAN>I have checked my Device Manager and it says that the device is working properly, drivers are installed (this is the most common problem ? but for me this is the part that is working correctly).
    <SPAN>
    <SPAN>When I open the Zen Micro Media Explorer it tells me that the device is not connected.<SPAN> <SPAN>I cannot transfer music files with Windows Media Player or Creative MediaSource because both programs do not detect the Zen Micro.
    <SPAN>
    <SPAN>I should note that the Zen Micro does work properly on another computer in my household.
    <SPAN>
    <SPAN>Can someone please offer suggestions?
    <SPAN>Thanks

    Ha ha ha! Sucess at last!
    I got it working now!
    I was missing a step in the second suggestion (link posted by DM) to edit the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\U SB and add "EVERYONE." Plus I didn't reboot right away! I guess that would help too. Sorry forgot to do that.
    THANK YOU! The support on this fourm is wonderful! Glad to see the help is here for Creative products.

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