My Zen Micro isn't wor

help! it comes on it goes through the process of coming on but it gets stuck when the Zen MIcro screen comes on...it won't show my music what should i do

Have you tried running the Clean-up Disk utility from the Recovery Menu? It can sometimes help when your player is having problems.
Remove the battery briefly and hold the ON switch to <i>on</i> [fully to the left] when you replace the battery.
That will bring up the Recovery Menu.
I'd try:
?Clean Up first, and then Reboot
If that doesn't work, try these options:
?Format [<i>note you will lose all your tracks/photos/data, etc if you format, so make sure you've got copies of the files you want to keep!</i>]
?Reload Firmware as a last resort.
If none of those work, contact Customer Support.

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My Creative Zen Micro isn't recognized by my Creative Organi

I have a plain old, 6GB Zen Micro, which I got last Christmas.
In June, we sent it in for repair, and it has returned working fine.
Then we got a new computer. I downloaded the software and everything, and then I went ahead and connected it to the computer.
It was, and still is, recognized by my computer, as well as Windows Media Player and the Device Manager.
It isn't however, being recognized by my Creative Organizer.
Do I need to install something else? Is there something else I need to do?
Any help will be appreciated.
And I'm using Windows XP Home Edition, if it hel
ps.
Message Edited by Accommodations on 0-5-200708:00 PM
Message Edited by Accommodations on 0-5-200708:0 PM

Accommodations,
You need to download and install the respecti've plugin file too before the Organizer can detect the player. First determine the firmware version of your current Zen Micro player. If it's version .xx.xx, you need to get those Zen/Nomad Jukebox Plugin. If it's version 2.xx.xx, then get the PlaysForSure Devices Plugin file.
Jason

Zen Micro isn't working on 2 computers out of th

Hi everybody.
Once I updated my zen micro player's firmware, it doesn't work on 2 computers out of 3.
There doesn't seem to be any sort of conflict with the device. The Zen Micro works on my laptop that runs a windows xp HOME edition. This seems to be the only difference with the other two computers, that have an OS win xp PRO.
The weird thing is that when I connect the device, a window pops out asking me if I want to synchronize the files. So far so good. The problem is that it is not recognized, there doesn't seem to be any device connected to the computer, and the pc asks me to connect the device. On the Device Manager the player is shown normally, that's why I say there should be no conflicts.
I tried unistalling and re-installing the installation cd, I also tried to update several times the player with a new driver. But I cannot do anything with the player because the pc tells me to connect the device.
This is driving me insane.
Hope somebody can help! =)

johnnyenglish,
Take a look at knowledgebase article #0053. It covers this topic and how to resolve it.
Daniel

HELP my Zen Micro isn't recognised by my compute

My zen micro plays fine but I cannot connect it to my computer. IT FREEZES!! So I can't add new songs on it. What can I do? I'm afraid to format since I still might not be able to connect it to my computer. And then all I will be left with is a piece of plastic that cost me close to 300$.
Thanks

Accommodations,
You need to download and install the respecti've plugin file too before the Organizer can detect the player. First determine the firmware version of your current Zen Micro player. If it's version .xx.xx, you need to get those Zen/Nomad Jukebox Plugin. If it's version 2.xx.xx, then get the PlaysForSure Devices Plugin file.
Jason

Zen Micro isn't turning

so today my Zen Micro was sitting in my lap and it fell from about 3.5 ft. onto hardwood floor!! now when i boot it up it says CREATIVE and then the lights turn off but it still says CREATIVE and won't do anything after that. what should i do?!?!?!

Call Creative and get an RMA. A fall from that high up is a pretty bad fall for a hard dri've and the result is what you are experiencing.

Creative Zen Micro isn't detected

When I connect the Creative Zen Micro with the USB cable the computer asks me wether I'd like to synchronise my player with Windows Media Player or do nothing, but then it always gives me a message, that the computer can't detect the player. I can't put new music on it, for example via explorer, nor I can update the Firmware or something else. I rolled Windows Media Player back on a lower edition and installed WMP0, but it still does not work. I use Windows XP.
Additional the player rebuilds library everytime I switch it on, plus some time ago there were several music files on the player deleted - without me doing anything.
Does somebody know what to do?

Did you erase your firmware?Have you done a Cleanup>Reboot on the player? http://forums.creative.com/creativel...ap&thread.id=3

My Zen Micro isn't work

I turned on my Zen Micro today to listen to a recording, and I got as far as the recording page before it froze. So I figured that if I connect it to the computer, I might be able to access the recording. But it stayed frozen when I connected it. It wouldn't turn off, and none of the buttons would work, and though it made the little beeping sound when I connected it to the computer, it said the player was not connected.
I tried following?the directions on the self-help page to fix it myself, but nothing worked. I tried rebooting (it froze at the "Creative" screen, as it had when I tried taking the battery out and putting it in again). I tried the clean up option (it froze on a screen that said "Scan Disk..." for over 30 mins before I gave up) and I tried reformatting it (it froze on the "formatting..." screen for an hour before I took the battery out again).
Nothing is working, and I would like to know what to do. Oh, and because it won't connect to the computer, I can't do the new firmware option at all, because it would just lose everything. Help!

I have, mulitple times. Every time I stick it back in, it just comes right on to the frozen "creative" screen. It is also now no longer charging, so I can't turn it on whatsoever, even to get to the "Creative" screen.

Zen Micro wont turn o

[size="4" color="#0000ff">My zen micro isn't turning on now when i hold the button. The only way to turn it on is to connect it to the usb port. Is there anyway to restart it so it will work?

If it's still within warranty then you won't pay anything (except maybe for shipping, depends on where you bought it from and where you'll send it to, I for instance would pay nothing as the retailer will take on the responsibility of taking it to and from the local Creative service)...
With that said, the cover over the power switch can be removed very easily, just put the switch to the lock position, use a small flat screwdriver and GENTLY put it between the switch and the cover, then again GENTLY pry it open.
Then examine the switch carefully to make sure that there's no dirt or anything else that would cause it not to work.
Do bear in mind that although at this step you technically don't open the player (and thus you don't void your warranty) if you use a thick screwdriver or excess force you may damage the plastic parts and that won't look good if you take it to the service... you know what I mean?
Hope that has been of help
Cheers!Message Edited by Keyper7 on 03-08-200602:4 AM

Creative Zen Micro Not compatible with Windows Vi

My daughter has a Creative Zen Micro MP3 player, no video feature, just the the music player. She recently got a new computer that runs Windows Vista. She tried to install the program on her new computer, and it said the software was not compatible with Windows Vista. Does that mean I need to get new software from Creative Zen? to use the program on The computer running?Windows Vista? Any help would be appreciated..

The software that came on the original CD is not supported on vista.
The Zen Micro will work nati'vely with Vista if it contains the latest firmware version. If the Zen Micro isn't being recognized by Vista then you will need to use an older system (windows xp) to upgrade the firmware on the Zen Micro. Once Vista recognizes the Zen Micro you should be able to download Vista compatable versions of the software for the device from the creative website.

Zen Micro not recognized - 1 millionth complai

I've read scores of posts on this topic: my Zen Micro isn't recognized by my computer.
When I connect the player to my computer, I get a message that the "usb device is not recognized" and the player itself freezes and the only solution is to remove the battery.
I'm using the v2.-firmware. My pc uses WindowsXP Home Edition, SP2.
Things I've already tried:
- uninstalled and reinstalled the creative drivers and software
- downloaded every possible driver or software update the creative website has to offer for my OS
- tried another usb slot and another usb cable
- updated the usb drivers
- uninstalled the usb ports and reinstalled them
- in the hardware list, double clicked the "unknown device" that should be the player and tried to manually direct it to the correct drivers
- connected another Zen Micro to my pc, this one also isn't recognized
- connected my Zen Micro to another pc running Linux, this works!
- cleaned up the disk in the recovery menu
- went to the regedit menu, adjusted the permissions in hkey_local_machine>system>Enum
All of these were possible solutions I found online, but none of them work. I already contacted Tech Support through e-mail, but the only advice they give me are things I've already tried, even though I specifically mention the list of all the things I've already tried in EVERY e-mail I exchange with them.
One thing they also advized me to do, is to reload the firmware, but this is impossible since the computer won't recognize that the player is indeed connected to it.
The funny thing is, if I remove all the creative drivers and software and then reinstall it all, there's a slim chance of it working again -- temporarily. Sometimes the player is still not recognized, sometimes it gets recognized by the pc but not by the software, sometimes it'll work perfectly but only once. In this case, it'll work for just that moment but the next day, when I reconnect the player (without even rebooting the pc or anything) it'll just go back to the same old "usb device not recognized" message.
Is this the time when I'm officially allowed to get desperate?

Daniel,
thanks for your reply!
I'd already installed the hotfixes your referred to, but did so again - just to make sure. Unfortunately, the problem remains...
st time I connected the player after installing the hotfixes, I didn't get any "usb device not recognized"-message. The player was listed in Device Manager, but unfortunately the software still didn't acknowledge that a player was connected (I tried Creative MediaSource Organizer and Windows Media Player 0). Meanwhile, the player itself still freezes. You get as far as the "now playing" screen, but it doesn't go to the "connected" screen you're supposed to see when you've connected your player and you're going to transfer data. Again, the only way to shut down the player was to remove the battery.
2nd time I reconnected it, I suddenly got a "new hardware found" message. A few seconds later the pc reports that the new hardware is installed correctly and is ready for use, followed by the old "usb device not recognized" message. Player is frozen, as usual.
3rd time. Back to square one: player is frozen and I get the old "device not recognized" message again.

Zen Micro wont charge when connected using

I've reacently discovered that my Zen Micro isn't charging any more, when I connect it to my computer (or any other computer for that matter). When it's connected, the battery indicator switches from battery-status to battery-charging - however, regardless of how long I let it charge, it shuts down immediately when the cable is unpluged. So it doesnt charge at all!
I'm having a bit trouble finding my regular charger, so I have a bit of a problem here..
Has anyone besides me experienced this? And they might have a solution?
P.S.
The USB port it is connected to has its own power supply, so its not that it doesnt get enough power..

i got the resolution.
rasta maybe the drivers haven't been installed. (but it's strange cuz it should have been recognized as an hard disk)
by the way try this following took from support pages:
. Click Start, (Settings), Control Panel, System, Hardware, and then Device Manager.
2. The MTP player should be listed under Windows Portable Devices.
If there is an error or a yellow exclamation mark next to the device, right click the player listing and select Update driver. (insert the CD and select "automatically detect" drivers from the CD)
Alternati'vely, you can uninstall the device, and reinstall it. Highlight the MTP player listing, and press the Delete key on your keyboard, which will uninstall the MTP device; click Actions ,and then click Scan for hardware changes. Windows will install the necessary drivers.

Media Player says zen micro is full when it isn

HiI have a creative zen micro and am running media player ... everything works fine with one exception. Media Player says that?then zen has?5.7 gb which is fine but it shows that it is full which it isn't. This can be confirmed by unplugging it from the usb port and checking the memory under system info which confirms there is 5.8 gb with .6 gb free. The removable disk function is not turned on. What can I do to remedy this? Thanks Carl[url=mailto:[email protected]">[email protected] m[/url]

Hi and welcome to  Discussions.
Just remember, after you delete something you'll need to empty the trash to recover the space, and for the USB stick it will need to be attached whilst that recovery takes place.
Message was rephrased by: roam

My Micro Zen It isn't detec

My Micro Zen it isn't detected when I connect it to my computer. The USB ports?work properly and the software its installed. Every time I connect?it the creative mediaSource recognise it'sbut then I get a window telling me "player not connected". Any ideas of what is the problem?

I lost my install cd, and started from zip, i tried every download here which didnt help at all, when i tried to download creative media source, it would always stop at the end saying could not detect a device, this went on for weeks. Then with all kinds of mucking around i ended up in my control panel, and found device manager, i went through this and found the word creative with a ? next to it, i then click it and basicly it ended up searching for drivers, it did so successfully. When i plugged in my zen micro photo i was then prompted to sync it wd WMP, which i did. Then i tried the creative mediasource download again, and it was detected and downloaded followed by the drivers. THANK GOD!!
!!! After crying tears of joy after weeks of crap and almost zero help here, i had done it. Also, if i plug in my zen micro, i must sync it with WMP, otherwise my creative media source will not detect it. I hope this helps some people out there. CheersJim

Creative Zen Micro 4GB isn't recognized on my PC

Hello,
I bought a Creative Zen Micro 4GB?couple of years ago (3-4 years ago) and lost it year ago. I found it now and wanted to start using it but I have a problem. I bought a new laptop which is Vista and my pc doesn't recognize the player when I plug it in. It recognizes it and the bubble comes up at the tray, but it doesnt recognize it and says it can't find the driver and that I need to install the driver. However, since my pc can't recognize it, I can't install a driver or do anything with it since it isn't recognized by my pc. I read lots of posts and solutions to them, but none of them help my problem. In the device manager, it is apperead with a yellow explanation mark but I can't reinstall the driver. I also tried the cleanup and reboot but that also didn't work. Can anyone help me? (I also tried this on my old pc which has XP but it had the same problem.) My Pc is Windows Vist 32-Bit Operating System and Service Pack . By the way, when i plug in my zen micro, the window comes saying 'found new hardware' and I am suposed to locate a place for the dri've and it says i should insert the disc that came with it. However, when i insert it nothing happens and in the end it says it failed. I really need urgent help. Thank you in advance already.

Re: Creative Zen Micro 4GB isn't recognized on my PC7Hello Efe,
Welcome to Creative forums!
You may want to check out this threads for resolution on your issue:
CREATIVE ZEN MICRO and WINDOWS VISTA
Zen Micro and Windows Vista
Windows Vista / Zen Micro

Zen Micro (6gig) isn't recogniz

Hello, I just recently bought a Creative Zen Micro (6gig). I have a pentium 3 with windows 2000. I have followed the installation instructions exactly. I don't have quicktime 7 or iTunes.
When I plug my Zen in, my computer doesn't recognize it at all. I have not updated any firmware, as it just keeps asking me to plug the device in.
The weird thing is, the Zen's battery charges fine, and when I use the Removable Disk function, my computer recognizes it as a removable disk.
Can anyone provide any help? I've gone through many websites and pages on this forum, and nothing seems to help.

The first place to check is Device Manager when you connect the player. Does the player show without error and with a driver version?

My Zen Micro isn't wor

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