My Zen Micro Photo 8gb has gone m

Hi all,?My Creative Zen micro Photo 8gb has gone a bit mad. It had a firmware update, and then wouldn't work. SO I hooked it up to the PC and nothing was happeneing. It tried to rebuild the library, but froze. So I followed tech suppourt, and formatted it, and lost all my music, and it wont do anything now. It gets to the Recovery Mde Screen, and does the following:?Clean Up: - Says it's cleaning up, but does nothing really. Format All: - Says formatting, and does so. Reload Firmware: NOW, here's the interesting one, I hook it up to download the firmware... AND the PC recognises it's plugged in, but the firmware application doesn't. Reboot: - Reboots straight into Recovery mode again!?Very frustrating. Can anyone help?Cheers

Mine too! It completely froze to Recovery mode, I can't even turn it off! I had to take off the batteries and when I open it, it's stuck in there. I had it replaced by Creative Labs. Btw, I commend their tech support. The email support is fast and very responsi've. A RMA was issued to me and they were able to replace it in a matter of days. Then my 2nd player (refurbished one,what I got back) was working for 7 days when it froze again. then it says rebuilding library or something..but it won't finish loading. It was stuck to that page, cannot turn off, had to take off batteries again. I did this 5 times, since it failed to reload the library. Afterwards, it displayed Hardware Failure.
Now, I'm currently waiting for their email feedback since I reported the problem again.
My advice, let them know. Hope you can work yours out.

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