My Zen Micro Photo wont do anyth

When I turn it on it just says Creative on the screen and wont do anything!How do I contact local tech support if I cant be helped through this thread?

I'm having the same problem. Mine has frozen at the Creative screen and today I sent a message to Tech Support (states response time is about 24 hours). There's a link on the website for troubleshooting problems with MP3 players. Just click on that and go through their troubleshooting. At the end of that, it will ask if that helped or not, if it didn't click on no which will lead you to the screen to send an email to Tech Support.

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Zen micro photo wont connect

well my brother got a zen micro photo for his birthday yesterday, so in the evening we tried to start putting music on it and it wont even connect. i have windows with service pack 2, windows media player 0, and the micro explorer. now when i connect it to the computer it wont even start charging :/ and the explorer says its not connected, plz help

a way to make windows detect it is too try and run add hardware wizrd in controlpanel also if u make theplayer gointo recovermode then connect it to ur pc windows USUallydetects it as a plaer in recue mode i think well try if u dont know how toget there i think that u hold down the play/pause button er i mean first take out the batery and then hold down the play/pause botton while u plug the usb into ur pc and i think itll go into recovery mode and windwosshould detect it then and thats when you caninstall the firmware using the executable file and if something goes wrong try it again and usually itll work

Zen micro photo wont char

okay, creative explorer picks it up. I can put music on it and everything but it doesn't charge! This is getting really bad. My Bat is already dead and i can't charge it. This is my second faulty zen micro photo in less the 7 days! Any reason why it wouldnt be charging? help would be greatly appreciated(<--spelling)

Won't charge? Can be a couple of reasons.
- There should be a blue pulsating light when charging and the flash icon should appear at the batt icon.
- The batt itself, player or even the USB cable may be faulty.
- The USB cable is not plugged in correctly.
If these 3 are not the cause, bring it back to the store and have them do a direct charging simulation for you.

Zen Micro Photo wont und

Hi guys hope you can help?I am having problems with my Zen Micro Photo. Where as before when leaving explorer my player would undock, now it just stays docked and I am afraid to remove it from the USB. Have spent a lot of time looking on the threads and doing searches as best as I can but if someone could point me in the right direction I would be eternaly gratefull. Many thanks?ane Flowers

Thank you so much Future Pilot. I think from looking at the boards it's to do with Windows Player. Have a nice day now?Jane Flowers

My zen micro photo wont recogn

i tried formatting it i tried cleaning it i tried to reload the firmware but i cant reload it if it wont recognize

What do you mean it won't 'recognize' ?
Do you mean the PC won't recognize it's
If so, make sure you aren't running WMP.
Make sure you have the latest drivers.
You can try to reinstal the Zen software from your instalation CD.
Try to plug it to another PC IF available.
If not, contact costumer support by email or by phone.

My zen micro photo won`t charge with anything else but my usb port h

i bought a charging package for my creative labs zen micro photo. when i use the wall charger or the car charger, it shows it is charging but the battery icon on the micro photo does not does not fill up. i leave it on?for hours but that does not help.i bought this charging pack from ebay and it says it is mead for the micro photo.any thoughts. thank you

this was an after market package it only cost me $4 and would cost me close to that much to send it back. i guess i will buy the one you got at creative labs. you said it works with your zen micro photo?would you send me the model number of the wall charger. thank you so much

Creative zen micro photo

i have a creative zen micro photo 8 gb and every time i plug it into my computer to put songs on it the player jams at the docked screen. i have tryed it on many computers. i try looking for some up dates. i dont have a clue what is wrong with it. has anybody had simlar problems?

I had a zen micro, and i have a zen microphoto and a zen sleek photo. dont listen to the box, its dumb .
the zen microphoto works with any computer i plug it into. if you dont have windows XP then you can get songs onto it with xnjb(for macs at wentnet.com) or use libptp2 (just google it for windows) and DONT INSTALL THE CDs IT COMES WITH. mainley because they wont work on anything but windows xp anyways.
so feel safe, i was worried too but you can get a microphoto and put any song on it. it doesnt matter were you got the song, as long as its mp3 or wma files. kazaa, napster, itunes, musicmatch, illegal or leagal it dont matter at all. you can put anysong that you can get your hands on, dont worrie.
if you use a mac, you gotta change your songs into mp3 because itunes uses aac files.
you can put songs on your zen microphoto, but you cant put photos on easily. even so, i dont put photos on my zen microphoto.
i just got it because its a beautiful player with 8GB and for the same price as the evil and stupid ipod nano with a crapy 2-4GB storage, let alone the fact that the battery cant be replaced on nanos because they are all-sealed-up.
feel free to get one nomatter what the box says because i got one on both windows 98 and mac os x and the box is wrong. works fine.

My Zen Micro Photo 8gb has gone m

Hi all,?My Creative Zen micro Photo 8gb has gone a bit mad. It had a firmware update, and then wouldn't work. SO I hooked it up to the PC and nothing was happeneing. It tried to rebuild the library, but froze. So I followed tech suppourt, and formatted it, and lost all my music, and it wont do anything now. It gets to the Recovery Mde Screen, and does the following:?Clean Up: - Says it's cleaning up, but does nothing really. Format All: - Says formatting, and does so. Reload Firmware: NOW, here's the interesting one, I hook it up to download the firmware... AND the PC recognises it's plugged in, but the firmware application doesn't. Reboot: - Reboots straight into Recovery mode again!?Very frustrating. Can anyone help?Cheers

Mine too! It completely froze to Recovery mode, I can't even turn it off! I had to take off the batteries and when I open it, it's stuck in there. I had it replaced by Creative Labs. Btw, I commend their tech support. The email support is fast and very responsi've. A RMA was issued to me and they were able to replace it in a matter of days. Then my 2nd player (refurbished one,what I got back) was working for 7 days when it froze again. then it says rebuilding library or something..but it won't finish loading. It was stuck to that page, cannot turn off, had to take off batteries again. I did this 5 times, since it failed to reload the library. Afterwards, it displayed Hardware Failure.
Now, I'm currently waiting for their email feedback since I reported the problem again.
My advice, let them know. Hope you can work yours out.

Help with my Bran-New Creative Zen Micro Photo. [Questi

If you don't want to see the backing of my whole story skip to the bold print at the bottom!I also want you to know I read the FAQs and searched through some topics like this, but haven't found any asking my question.First of all, I'm new to the forum, but I've been researching Creative's Zen for a long time now. I kept observing each one closely before I purchased a product. I then saw the Zen Micro Photo come out. This one won my attention. I loved this, I quickly searched for reviews and went for the buy for Christmas. I told my dad about it and he was "iffy" on the price, but it was better then the iPod in my opinion.Christmas day came and I opened it. Right away I checked everything out I knew a lot about the menu already and all, but not really how to control it. I checked to make sure everything worked. All systems were go. After listening to the defaults (which I loved) I went to go install the software. I already had Media Player 0 and Adobe, oh and I didn't want the freakin AOL toolbar! Lol, so I installed everything else. It took forever, but I hooked it up and I installed the drivers, but as soon as I plug in the USB connector I see: "A HIGH-SPEED USB device has been plugged into a LOW SPEED USB port.After that, I switched USB ports, btu I got same message. I hit the X and then tried to charge. I got the Lightening Bolt, but no dimming of lights. I found out that this computer is not letting me install any service packs, I'm confused about that.My question:Is there anyway I can charge this mp3 player and download music onto my Zen Micro Photo without Service Pack ? Or did I just pay $250 for a really cool glowing mp3 player to be used as a paperweight? (I love this Zen and I ran the battery dead hoping that would make the charging easier).Help?
My Specifications:
My Mp3 Player: Zen Micro Photo (Black)What I tried: Switching USB ports and re-installing Service Pack Software: Not sure how to determine firmware without installing something. I'm on a XP Professional and I'm using the Creative Media Source and Creative Media Toolbox

Thank you DM for responding. I am expecting problems, but it still won't allow me to charge the Zen Micro Photo or even use the Creative Media Source. I can't upload any songs or any contacts on it. I haven't uploaded anything yet, but it's not reading the USB device. When I run Creative Zen Micro Photo Media Explorer I get this message at the top of the screen: "The device is not connected. Please connect your Zen MicroPhoto to the computer. I can't organize anything or add songs... so it just makes all the programs I downloaded useless and my Creative product unusuable.ONe thing it does do though... whenever I plug in my Zen MIcroPhoto to the USB it turns it on and glows, but only shows my battery at the top with one red line and the green lightening bolt filling the battery up.After leaving it like this for two hours the green moves, but the red bar stays the same size.

Zen Micro photo.....HELP?

ok sooo.... i am an idiot..............one night after coming home i was running to catch a ride with my friend and on the way.....my zen micro photo fell outta my pocket and into the grass..............well the next morning i obviously couln't find it so i got in my car and drove to the place that i got the ride from- well i founf it in the grass. So i was real happy that i found it until i got home and all it does when i turn it on is go to that stupid recovery mode-----and it wont go any where else.......................it doesn't look damaged at all. UGH it makes me real mad some one PLEASE HELP and gimme some suggestions!!!!!ASAP

It really sucks about your player
...but it was concrete.
...and you've got a disk dri've inside there.
what do you think would happen if you dropped a desktop computer from 3 feet off the ground onto concrete?

Zen Micro Photo 6Gb .. When Will It Be In Canada.

hi... i was wondering if anyone knows when.. the zen micro photo will be for sale in canada...
hope someone can help me out with this!!!
please leave a message/comment... if you know anything about the zen micro photo!!!


sweet... i dont have anytihng right now.. lol.. im waiting for the 6GB photo.. to ocme out in canada.. someone said its gonna be 8GB!!! that'll be even better!! ... anyone know when it'll hit canada? i hear it hit the U.K a lil while ago.. yea.. anyone know anything else on the 6GB or 8Gb Zen Micro Photo.. Just Leave A Comment.. Please..
Yeah!!!

Zen Micro Photo in Europe - Whe

Are there any firm dates as to when the Zen Micro Photo will be available around Europe? Shops like Komplett and Pixmania keep pushing the dates back

I've not seen anything. Sometimes it can take several weeks for all shops to have stock, even after an announced date.

Zen micro photo proble

ok so i've had my zen micro photo since last summer, which means that the creative lab crew wont help me since my purchase is over a year old. lame. well i had a minor 2 ft drop with my buddy, and it wont work. when i turn it on, it freezes on the "creative" screen. then when i get to the option window so i can attempt to clean it out, it wont work, i would like to say that it freezes also on all the options, but i cant really tell. those are i guess minor problems. i dont really know, but it also will occassionally make this odd "skipping" noise when i take the battery out and replace it so it will restart. this kid at Best Buy said that it has a small rotating disk on the inside and that it could of cracked or isnt on properly. but this is a drag. and you would think that i could just plug my baby into the computer with the USB cord,but now it wont even respond to the computer, or the computer wont recognize it. if you have any advice that would be swell.

i asked that same question because my zen micro broke no responded, but i did get a microphoto and have not had any problems yet.

Zen micro photo won't start & not detected anym

hello!?my zen micro photo started acting weirdly lately: even when the player's battery was fully charged, the player would shut itself down automatically a second or two after being turned on. i managed to access the recovery options and do a cleanup, but the problem was not solved. after, it started telling me that the battery was empty even after being charged for hours on my computer. (and the battery is only a year old or so). then?a few hours later, it even failed to turn on at all, and has stayed like that since. i could at least access the recovery console, so i tried formatting the dri've, but there was no improvement. i then tried to use the recovery utility found on your website, which updated the firmware to version 2.3 however, there was no difference, and the player still doesn't work. finally, my computer won't even detect the player anymore (although i have made no changes to the computer's configuration), and it won't even charge it, since it is not detected. (the player doesn't show any sign when it is plugged) so now, all i can get from the mp3 player is a "low battery" warning, and only when i try to access the recovery console (otherwise, nothing happens). any ideas?thank you !

just an update:i tried the "caveman repair method" (http://forums.creative.com/creativel...cending&page=3)and it ... worked... partially...at least the player now boots, although only to display a low battery warning...BUT as soon as i plug it to my computer, it crashesand i already tried the rear usb ports, no better, as well as 3 different computers, no improvment neithersooooo... anything else?maybe roasting it next time would help lol

Zen Micro Photo not working with new XP SP2 install

Okay so my Zen Micro Photo stopped being recognised on my computer about ten months ago when I upgraded to WMP (for BBC iPlayer - it's compulsory to have it). Anyway I li'ved with this and have now got thoroughly sick of the same songs and nothing new so I have done a fresh install (on a brand new hard dri've) of Windows XP SP2 WMP9 with the sole intention of using this install/hard dri've?for the player. I used the original installation disk and it prompted me to upgrade to WMP0 as I installed everything. There were no errors during the install and I rebooted when prompted to.
When I attach the player it is recognised by the machine (task bar icon and correctly labelled in System > Hardware > Device Manager which reports it to be?working okay) but the Creative media software says "player not attached" when it is. It is not visible on My Computer as a dri've so I STILL have no access to the player. Player screen reports "docked" with a logo and is flashes a charging icon. Driver v5.2.0.0. The player plays fine but hasn't had new music on in almost a year
There is nothing else on the XP install (IE6 and everything - argh!) I did the registry permission tweak thing mentioned?here:?http://support.creative.com/kb/showa....aspx?sid=9287?but it didn't do anything.
Any help greatfully received!

Re: Zen Micro Photo not working with new XP SP2 install. Have you installed this plug-in?
Creative PlaysForSure Devices Plugin 5.00.36 for Creative MediaSource 5 Player/Organizer
Filesize : 27.9 MBDownload

My Zen Micro Photo wont do anyth

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