My Zen Micro won't even turn

Hey guys. I need help. I have?a Zen Micro....4GB I believe...and I can't even get it to turn on. I read that you can put it in recovery mode by pushing play while powering up but it won't even do that. I've tried plugging it in to both my wall charger and computer with no luck. Does anyone know what I can do or have I wasted my money by investing in a Zen Micro? The warranty is up as I have had it for about 3 months. Please Help!? Thanks!

First you probably need a new battery for the player. Second if you have not erased your firmware LEAVE IT ALONE. The firmware will not fix needing a battery.Post after gettig new battery.

Similar Messages

  • ZEN Micro won't turn Off and now won't turn

    Hi Everyone, hope you can help me out here.
    I have been using my ZEN micro for about week now and it was at first working fine.
    Then it started not turning off, so i had to pull out the battery.
    This is obviously very annoying, but it got worse over time.
    It now won't turn on unless i switch it about 30-40 times.
    What is going on, is there a way to fix it and is anyone experiencing the same problem?
    Thanks very much,
    Fern

    FernIe, I have the exact same problem, although now my Zen Micro won't turn on at all via the switch.
    My Zen Micro is 5 months old and its only been over the past few weeks I've been having problems. It started with having to hold the switch in the power on position for a least 30 secs and trying it at least 5-0 times before the player would turn on, and having to remove the battery to turn it off. Now, not matter how many times I try the switch or how long i hold it for, the player won't turn on.
    The battery is fully charged and I have never had problems with the headphone jack, and I haven't dropped it or done any damage to it that I think could be causing it. I'm having to turn it on by plugging it into my computer through the USB cable and then unlpugging it once its on, it's a pain doing this and means if I want to use it later I have to keep it on, muted, in my bag all day with the lock turned on (that end of the switch works) then once its turned off I can't turn it on again until I get near a computer again.
    I've searched the discussions and knowledge base but haven't found an answer. I've just emailed the support team and I'm waiting for their response, would be interested to know what they've told you.
    Just letting you know your not alone and I feel your pain!
    Jen

  • ZEN MICRO WON'T SYNC CONTACTS NOW .....

    My Zen Micro won't sync contacts from Outlook Li've now (when it did before) .... get an error message:
    "CTSync
    X Unspecified error"
    I'm using Outlook Li've (2003) that is linked to my hotmail e-mail; like I said, everything sync'ed fine before!
    I've tried all the new downloads, etc.
    I've also formatted the player several times.
    I can still syn music, tasks, and calendar.
    How do I resolve this issue ... no one from Creative Labs has been able to provide any assistance with the issue(s).

    FernIe, I have the exact same problem, although now my Zen Micro won't turn on at all via the switch.
    My Zen Micro is 5 months old and its only been over the past few weeks I've been having problems. It started with having to hold the switch in the power on position for a least 30 secs and trying it at least 5-0 times before the player would turn on, and having to remove the battery to turn it off. Now, not matter how many times I try the switch or how long i hold it for, the player won't turn on.
    The battery is fully charged and I have never had problems with the headphone jack, and I haven't dropped it or done any damage to it that I think could be causing it. I'm having to turn it on by plugging it into my computer through the USB cable and then unlpugging it once its on, it's a pain doing this and means if I want to use it later I have to keep it on, muted, in my bag all day with the lock turned on (that end of the switch works) then once its turned off I can't turn it on again until I get near a computer again.
    I've searched the discussions and knowledge base but haven't found an answer. I've just emailed the support team and I'm waiting for their response, would be interested to know what they've told you.
    Just letting you know your not alone and I feel your pain!
    Jen

  • I bought an external hard drive in June (this yr) and it suddenly stopped appearing on the desktop. Disk Utility could see it. It wasn't the cord - now that I've tried that, the ext won't even turn on. I need that data off the drive BADLY! Help!!??

    The drive stopped showing up consistently at first, then stopped all together. Disk Utilities could see it, verify it but not repair. I need it backed up. I took it to a local computer shop who tried a different cord. Nothing. When I got home, I read through several support forums dealing with this issue. One said I needed to zap my PRAM on my MacBook. I did so. Now the external won't even turn on! Any hope of getting the data off that drive? It is still under warranty but undoubtedly the firm will NOT attempt to back up the drive before issuing a new one. I downloaded something called TestDisk 6 that another forum suggested but no one offered any clue how to use it. I cannot figure the first thing to do with it! It appears to may be a Windows formatted program, anyway as most of the instructions end in the suffix .exe. I'm at a total loss...both personally as well as having already lost a complete week of business. Any suggestions would be appreciated but please note - I am NOT that computer literate. Just telling me to download something won't help me if I can't figure out what to do once it is downloaded. Also, taking this hard drive apart will void my warranty. Not that that is the biggest of my worries at this point but I wouldn't have the first clue anyway! I live in an area where we have something called Mac Authority in the mall and a Best Buy. Those are the only 2 connections to Mac-related stuff I have access to. Help!!! Please?

    If your external drive does not have an independent power supply, you may wish to consider a couple of lower-cost options before tossing the drive. Bus-powered drives have no external power source and must get all their power from the computer. They can exceed the computer's USB energy budget.
    Cheapest option:
    1 Meter USB 2.0 A to 5 Pin Mini B Cable - Auxiliary USB "Y" Power Design for external hard drives.
    This gets power from two of the computers USB porst sna can provide enough power to wake up an under-performaing bus-powered drive.
    If you don't have enough ports to use this, try the next cheapest option:
    Newer Technology 7 Port Hi-Speed USB 2.0 Hub with Power Adapter for Mac & PC
    Such a hub has a an independent power supply to make up for wahat the comptuer fails to provide.

  • My ipod touch was dropped on the ground, screen is cracked, won't even turn on when it's being charged, what to do?

    my ipod touch was dropped on the ground, screen is cracked, won't even turn on when it's being charged, what to do?

    What gen and GB is it? Replacements start at 99 for 8GB 4th Gen, Accidental damage is not covered under hardware warranty, thats not a hardware defect.

  • I just had 2 MacBook pro's stop working completely.  No previous issues.  Won't even turn on when plugged in.

    I just had 2 MacBook pro's stop working completely.  No previous issues.  Won't even turn on when plugged in.  Any ideas?

    See if a SMC reset will breath life into them:
    https://support.apple.com/en-us/HT201295
    If not, make an appointment at an Apple store genius bar for a FREE evaluation. Warranty status is irrelevant.
    Ciao.

  • My iPod just stopped working, it won't even turn on ... what should I do?

    My iPod just stopped working, it won't even turn on ... what should I do?

    i book has froze,
    following these steps and the ipod should reboot.
    1>press and hold both power and home buttons up to 30sec till the apple logo shows let go of both buttons.
    2>let ipod reboot.
    3>once it reboots press and hold the power button and slide to turn off.
    4>give it 30sec's and turn back on.
    5>connect to computer and sync
    hope this helps

  • Water got on screen, now ipad won't even turn on, is this fixable and at approximately what cost?

    Water got onto screen of ipad, now won't even turn on. Is this fixable and at approximately what cost?

    Apple does not repair iPads, but will replace the entire iPad for a flat fee; see the Repair Pricing section here:
    http://www.apple.com/support/ipad/service/faq/
    There are independent iPad repair services that may be able to replace the screen for less. Do a web search for "ipad repair".
    Regards.

  • My imessage doesn'twork at all...won't even turn on?

    I downloaded the update  for my iphone4 and now I can't send or recieve texts.  The messaging won't even turn on. Can anyone help?

    Hello, michellefromafrica. 
    Thank you for visiting Apple Support Communities. 
    I see you have already looked at the section related to error 2006 in the second article below and the device is still unable to be restored.  I would recommend trying the steps in the article below.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694
    Cheers,
    Jason H.

  • My Macbook Pro is about 4 to 5 years old.  I've noticed the last few months that speed was becoming much slower.  It slowed to a crawl last week and won't even turn on now.  Where do I take this to near Jackson, Michigan for service?.

    My Macbook Pro is about 4 to 5 years old.  I've noticed the last few months that speed was becoming much slower.  It slowed to a crawl last week and won't even turn on now.  Where can I take my Macbook Pro for service near Jackson, Michigan?.

    Things You Can Do To Keep Your Computer From Slowing Down
    If your computer seems to be running slower here are some things you can do:
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    Repair the Hard Drive - Lion
    Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    Suggestions for OS X Maintenance
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
    I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Data Backup
      3. Deja Vu
      4. SuperDuper!
      5. SyncTwoFolders
      6. Synk Pro
      7. Synk Standard
      8. Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
    Additional suggestions will be found in Mac maintenance Quick Assist.
    Referenced software can be found at CNet Downloads or MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • I've followed all the instructions in order to restore my ipod touch yet it won't even turn off or show the red slipper to shut down. I've tried holding down both buttons each at a time it doesn't do anything. Anybody ever experience this? If so help?

    I've followed all the instructions in order to restore my ipod touch yet it won't even turn off or show the red slipper to shut down. I've tried holding down both buttons each at a time it doesn't do anything. Anybody ever experience this? If so help? Should I just go to the apple store?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Creative Zen Micro won't turn

    Creative Zen Micro -
    When I plug the usb into a computer, it has the charge icon in the top right corner of the screen. If I attemp to turn it on, while plugged in, the creative sceen come on, and then dissapears. When it is not plugged into the computer, I get no repsponse what so ever. I haven't attmpted to reset it. Any ideas? Thanks for your time.

    Try starting the player into Recovery Mode, see if that works:
    <EM>Ensure that the Zen Micro is turned off.</EM>
    <EM>Remove the battery.</EM>
    <EM>Move and hold the Power button to the Power On position and re-insert the battery to the Zen Micro. Hold the Power button until the rescue mode appears. </EM>
    <EM>The following options will be displayed:</EM>
    <EM>) Clean Up (Performs a disk scan on the players harddisk)</EM>
    <EM>2) Format All (Formats the players harddisk - Note: all contents will be lost)</EM>
    <EM>3) Reload OS (Reloads the Operating System on the Jukebox. Note: Reloading your OS, will not effect the contents of the files stored on your Zen Micro) Caution: Do not select this option until a firmware update has been downloaded onto the PC</EM>
    <EM>4) Reboot (Reboots the device).</EM>
    If you can get into Recovery Mode, try the Clean Up first.
    Cat

  • Zen Micro won't transfer files, Creative are not helping

    I have had my Zen Micro since early January (bought from Amazon.co.uk) and it has been fine until a couple of weeks ago. One day I plugged it into the computer to put some more music on there and it came up with the dreaded message "Player is not connected". Since then, every time I try to transfer files across, it will come up with this same message. Once I managed to get one song across, then got the message, but now it won't let me transfer at all.
    I have contacted Creative Support, and explained what happens. I have tried everything they suggest (different USB cable, uninstall/re-install software, download new 4.00.8 driver, disable anti-virus software, different PC, disk clean-up, etc.) yet it still does not want to work! I keep replying to Support telling them this, but the person at the other end is really not helping the situation at all. So far he has told me to do all of the above THREE times, even after I've told him very clearly that they don't make a difference. I'm now convinced I will never get this player sorted out.
    Why won't they issue me with an RMA? Surely we've run out of options by now? I am getting extremely fed up with the whole thing, and right now I don't even feel like replying again because I know I won't get any help
    P.S. All this has been tried on both WinME and XP.

    Claire does this mean you have tried it on different machines?
    Qoute "P.S. All this has been tried on both WinME and XP"
    If so than it may be a hardware problem.
    Get some ad-aware programs as something maybe restricting you use of the USB ports. AdawareSE is very good.
    Right click on my computer on the desk top, goto properties and click the Hardware tab
    <IMG src="http://img.photobucket.com/albums/v470/johnnyjudge/Slide.jpg">
    Click on Device Manager,
    Scroll down and click on Uni'veral Serial Bus Controllers, of course with your Micro plugged in look for it. Right click the on the device and goto properties, and see does it denote the devcie is wotrking properly and are there any drivers assigned to it. If so what them drivers are.

  • Zen Micro won't conn

    <FONT face="Comic Sans MS" size=3>i have a problemo... Well let me tell you a little story about a zen micro that was different then the others wanted to be its own master!:angry:
    <FONT face="Comic Sans MS" size=3>
    <FONT face="Comic Sans MS" size=3>i did a system resytore on my computer and rebooted the whole machine due to a virus and i installed all my program and plugged in my zen micro and guess what it says it won't connect, so what did i do then? well i remembered that i had the 2. w.e playforsure firmware so i downloaded the version of creative media for that firmware and it still won;t work not only thta but when i connect the zen micro via usb a "found new hardware" wizard pops up and says it has found an MTP device? okay sure so i go for it and click install new device.. nope sporry that didnt solve my problem because it had to be complicated and say error then it said that it wouldnt work properly.. and i also tried using window smedia player since i had that firmware installed but no,....
    <FONT face="Comic Sans MS" size=3>
    <FONT face="Comic Sans MS" size=3>that wsa the story of my zen entering the retards realm
    <FONT face="Comic Sans MS" size=3>
    <FONT face="Comic Sans MS" size=3>and now i deleted all my songs everythin even firmware because i was playing with the rescue mode so now I'm confusion
    <FONT face="Comic Sans MS" size=3>
    <FONT face="Comic Sans MS" size=3>send help thx:smileyvery-happy:

    hrt_fosho wrote:
    i tried that and it didnt work...
    How about download this.
    http://www.fnprg.com/dl/Jet40Sp3_Comp.exe

  • ZEN MICRO won't hold it's charge!!!!!!!!!!

    I have owned a 5GB Zen Micro for about 3 years. Up until about 4 months ago I had no problem with the unit holding it's charge for several hours. Now I can't get it to last for more than 0-5 minutes when using the FM radio. By that time the battery indicator shows hardly any charge left and then it does dead. Any [email protected]

    krw99 wrote:
    Thanks for the suggestions guys. I had considered the possibility that the battery may indeed be at the end of it's life. As it turned out I also googled the model and battery name, and came up with a Canadian site that had?them on ?sale and decided that with postage it would be just as cheap as getting it'sdirectly from?the US with higher postage costs and the exchange rate. I love this model so much I hope to keep using it for years to come provided I have no further more costly problems. Despite it's greater thickness compared to similiar models it is a very attracti've looking unit.
    The reason I chose?the Zen Micro?in the first place, as opposed to an iPod?was because I could replace the battery if need be, and also for it's FM radio capability. I?did have to have the chip that contains the earphone jack connections replaced last year, as many other owners have also had to do. But it was worth the $60 it cost me.
    Cheers,
    KRW99
    I had originally planned to buy an iPod back in '04, because everyone else had one, but after I saw? this video I decided to do some more research. I ended up with a 5 Gb Zen Micro in February '05 and wondered why anyone buys an iPod, when a far superior product was available from Creative.
    The original battery started? to go about a year and a half ago, so I popped a new one in and kept on enjoying it. I thought that I would finally have to say goodbye to my little friend when I accidentally dropped it onto a tile floor. The dreaded click/whirr...click/whirr...click/whirr... of a dead hard dri've.
    I read a few posts on the Say Goodbye to My Little Friend (Zen Micro)? thread and replaced the dead hard dri've with a SanDisk 8Gb? Ultra II Compact Flash card, using the instructions on? this page.
    I was so happy to see it boot up aain and once the firmware was loaded, I started filling it up with some of my favourite music. It's nice to have an extra 3 Gb of storage space too!?
    Notes about the iPod's Dirty Secret video can be found here.

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