My Zen Mozaic turns on and switches off

I've got a zen mozaic 4gb and all of a sudden it started turning on by itself, and turning off. I uploaded the firmware again and i did reset al the settings as well, but it's still doing that.
What else should I do?

Hello Avalon,
Welcome to Creative forums!
Formatting the player would be your last resort but this will delete all the contents on the player. If you have it save somewhere on your computer, you can always transfer it back later.
Boot the player from the recovery mode and select format.
Turn off your player.
Press and hold .
Continue to hold until you perform the 3rd Step. If you accidentally release the button, start the procedure again by turning the player off normally. If the player freezes, press the Reset button on the player to turn it OFF.
Slide the On/Off/Lock switch towards and hold until the display lights up. The Recovery Mode screen appears, and four menu items are shown: Clean Up, Format All, Reload Firmware and Reboot.
If this doesn't work, you may need to get in touch with tech support and have your unit repaired.

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