My Zen Nano says "No Recording" after I just loaded a few MP3 files to

I used the Zen Nano Media Explorer to load the mp3s and everything looks good. I can see the folders and files in Windows Explorer. But when I disconnect it from the computer and power it on, I see the message No Recording.
Need help since it's my sister-in-laws Zen and I was trying to load her music for her.
Donald

I have some MP3s in the root, and in two folders. There also is a file named WMPInfo.xml
It use to work. There were MP3s on it when I started. I deleted those and replaced them with her selection.
If I format the dri've will it remove the firmware? or just the music files?
I haven't contacted support yet since I don't know if she has the product registered yet. I was hoping it was just something simple that I did wrong.

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