My Zen Sleek froze..

So I used it yesterday and it was fine...except the horrible sound quality im guessing its the earphones. anyways i turn it on this morning and it gets to the "zen sleek" screen and it just stayed there! its been about an hour now and its still at the screen! when i used it yesterday it was at tick left for the battery so im wondering if its just dead? anyone else have this problem before? Im thinking im gonna send it back and just get a zen micro except id like something a little more than 5 gb :|

Did you use the reset button on the bottom (paper clip hole) and do a reboot? Try this and charge it back up. The sound should not be horrible the earphones that come with it are actually decent.

Similar Messages

My Zen Sleek Froze and the Reboot Won't Wor

Ok so my Zen Sleek froze so I reseted it I waited and it froze again where is says Zen Sleek I waited for a whole day and it still didn't work. So I did the recovery thing and rebooted.. and it still kept freezing at the same spot so wut do I do now? Is there anyway I can save my music cuz I don't want them to get deleted?

If none of the options in Recovery Mode help, then it sounds like there's a problem with the player. Customer Support should be able to help you in that case.
Cat

Zen Sleek froze,HE

My Slick Sleek froze in the middle of song,just out of the blue. The power and light is on. What to do,because the instructions said that,to enter the rescue mode the power has to be off and i can't turn it off.Should i wait the batterie to run out or WTF!!!

Is there a tiny recessed reset switch on the Sleek? If so press that using something like a paperclip. Don't use anything sharp.

HELP ME PLEASE ! zen sleek froze up and wont re

anybody know how to "unfreeze" a zen sleek? tried resetting, it just comes back to the zen sleek screen and wont turn off. what will happen when the battery runs down? will it work then?Message Edited by jugadorone on 03-8-200607:28 AM

i figured it out my self? while holding down the play/pause button, poke a paperclip in the rest hole click on cleanup, when its finished, reboot? it says in manuel cd to save all info first but i dont know how to do that so i just went for it. read your users guide on the instalation cd? but it doesnt tell you much
other than this, i love my sleek 20 gig

Zen Sleek Freezing Prob

Once upon a time...
My Zen Sleek froze on the welcome screen when I tried to turn it on, displaying just "CREATIVE". When I get home, I try to use recovery mode. I select "Reboot" though the same happened again. I tried just leaving it though after 2hrs, the battery had gone (it wasn't fully charged). When I plug it in to the mains, it freezes again.
I emailed Creative Customer Support about the issue and they recommended that I format the dri've, which I was reluctant to do as I had important data on the removable disk partition.
Eventually, I weighed out the odds and decided that the data stored was not all that important, so I started the format.
That was at am this morning. it is now half past 0pm and it is still displaying "Formatting.." with no indication as to how long it will take or whether it is doing anything. it may have frozen again?
Any Ideas?
David Halstead

I had the same problem with my zen sleek when i first got it, and i tried reformatting (which doesn't affect the contents of the dri've as the user manual states) and that still didn't work and it froze up probably 5 times in one day.... soooooo, i did the system reboot screen, deleted the firmware, installed the new one i downloaded from the creative support website and it's been running fine since.

My 2 week old Zen Sleek just froze

Hello all,
I was just raving to somebody how great my Sleek was. A few minutes ago I unplugged it from the computer and it says "Docked" & "Please Wait". It also has the "plug" sign where the battery is supposed to be. I tried to turn it off, but all it did was light the screen up which worries me since it won't go off now. None of the buttons work & the computer doesn't recognize it. This can't be right since it's only 2 weeks old. I already put 200 songs on it. Is it broken? Any help is appreciated... This is really frustrating.
Thanks.

Wonderwall says:
A few minutes ago I unplugged it from the computer and it says "Docked" & "Please Wait". It also has the "plug" sign where the battery is supposed to be. I tried to turn it off, but all it did was light the screen up which worries me since it won't go off now.
Did you safely remove it from the computer? or, was the acti've dock on when you disconnected it's These might cause hangs.
Try resetting it. I haven't seen/touched a real Zen sleek (it is not available in my region yet), so I can't tell you where the reset button is - refer to the manuel.
This can't be right since it's only 2 weeks old. I already put 200 songs on it. Is it broken?
No, your player is not broken. Just reset it and it will be fine. It's no uncommon for HDD-based player to just hang like that. However, it should not be too often, perhaps once in a blue moon.

Creative Zen Sleek Photo Firmware Download does not recognize my pla

My Creative Zen Sleek Photo recently froze up. After restarting it, the "firmware problem" screen popped up. After reading up on it a bit, I decided to first clean, then reformat, and then reload the firmware. Everything went smoothly until I went to load the firmware back onto my Zen.
For whatever reason a screen pops up that says that my device is not connected to the computer, when it, in fact, is. I have tried several things including uninstalling Windows Media Player and repeatedly cleaning and reformatting in hopes that it would recognize it.
I have had no prior problems with the computer recognizing the device and I have loaded quite a bit of music onto it through this computer. Can anyone please help? Any more ideas? Anything will be helpful and appreciated. Thanks?

HelloHave a look at this thread http://www.anythingbutipod.com/forum...ead.php?t=6328?I had a similar problem with a Zen Sleek Photo and I am sure that this was the thread I used to recover the player when a firmware upgrade failed. Regards?

My creative Zen Sleek is frozen can anyone he

I was trying to add more songs to my Zen Sleek but it won't work kept saying there was an error and try restarting the Zen well I did but then it wouldnt connect to my computer it was just saying that the device was not dectected then to top it all off it wouldnt play any of the songs I had on it already it just kept saying Go to Music Library to play or something like that well then it just froze up and now it wont turn off or do anything can anyone please help I'm leaving to go on a trip in the morning and I was hoping to take it so I wont have to drag all my CDs. Please please please can anyone help?
Deanna

Deanna,
Perhaps try running a Cleanup in Rescue mode first. Also, what are you using to transfer those music? MediaSource or WMP0? Have you also try different software to transfer and see if you face the same thing.
Jason

Zen Sleek Photo gets USB DEVICE NOT RECOGNI

I have ZEN Sleek Photo which i use for about a week now.
Today I connected the player to the computer and got
"USB DEVICE NOT RECOGNIZED" window in Win XP
and the Zen Photo froze.
Disconnected it, reset it using a pin, then turn it on and it's "re-building library"
It works good as a player but i can't connect it to the computer.
Tried restarting the computer, restoring the windows to a previous day, connected to all possible USB ports nothing hel
ps.
Hope for an answer
Thanks in advance,
Danny
UPDATE.... PROBLEM SOLVED.. LOOK BELOW.. FRED'S SUGGESTIONMessage Edited by dindia on 07-24-2006 2:49 AM

fred38 wrote:
Hi i had this problem too and the solution was amazingly simple. (I found it by searching on Google for ages!) Turn your pc off and then unplug it from the mains for approximately 30 mins. I know it sounds crazy but apparantly static electricity can cause problems with usb devices particularly if you have your device already plugged in to USB port-Windows forgets its there! After 30 mins plug your pc back in to the mains and voila! your Zen will be recognised again.
2:44 AM : After 30 minutes of trying to fall asleep with no success turned on computer and connected the Zen... Didn't have much expectations, but IT WORKED! IT REALLY DID! WINDOWS FOUND THE DEVICE CORRECTLY AND EVERYTHING IS WORKING NOW!
THANSKS FRED!
Danny

Zen Sleek Touchpad problem - scrolling down acts like a scroll

Yes, a strange problem I ran into today. Everytime I try to scroll down using the touchpad on my Zen Sleek, the cursor moves up instead. It's like the whole touchpad can only move the cursor in one-direction, up. Even if I try to use the rapid-scroll, the cursor just moves up rapidly
This happened yesterday, when on one bar of battery, my Sleek, around the afternoon froze while starting up and I could not restart it because I did not have a paperclip on me. After I get home hours later, I charge my Sleek since the battery died. And, now, today... I am at this rather strange problem.
And, my Sleek hasn't given me problems since I bought it a year ago besides the occasional lockups on one-bar of battery.

Creative Zen Sleek Photo and Zen Sleek
. Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
2. Connect the power supply to the player.
3. Hold down the Play/Pause button while inserting a paper clip into the Reset hole
underneath your player, beside the data/power connector. Keep on holding the
Play/Pause button while you release the Reset button. The Rescue Mode screen will
then appear.
4. After the recovery mode has started, release the Play/Pause button
It will display the following options.
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Zen Sleek Harddisk prob

Does anyone know how much it costs to have the hard disk replaced on the Zen Sleek? I bought the 20 gig player last Christmas and it froze up on me a couple of weeks ago. Cannot get it out of recovery mode. I am a little ticked off that a 250.00 player would just stop working and of course my warranty has expired. The only solutions that I can find are:? smack the thing around till it works again and send it in for repair. I am hesitant to beat up my mp3 player and I really don't want to mail the thing off to who knows where for repair. Any ideas? Thanks?un-happy camper:angry:

Yes I have. I have hit that reset button soooo many times. I tried thumping on it too, but, I am afraid I might do it too hard. At this point thought I am not sure what I have to lose.Shannon

Zen Sleek Photo Fro

Hey, I have a Zen Sleek Photo (20 GB) and after adding media to it, I removed the USB cable when it said it was okay to, and it froze on the "Please Wait. . ." screen. The lights are permanently on, I can't shut it off, and when I try to plug the USB cable back in, it says the computer doesn't recognize it. Please Help!. Thanks.

http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=3

HELP: Zen Sleek - can't access fi

If anyone can help, it would be most appreciated.
My player and my computer aren't communicating. the computer knows the player is there, knows how much space it has left on it, but won't show the tracks, nor can i add any. I can't get to the files at all from my computer.
It still works fine on its own, as a player. but i can't figure this out. i uninstalled and reinstalled the software, but that didn't help at all.
i've had the Zen Sleek for less than a month and this happened kind of suddenly. The only other problem i had was when it froze up on me for a while when it was like a week old. That and some failed file transfers.
any ideas?

Look in the "My Zen is not behaving properly, and/or won't startup, or goes into rescue mode. What should I do?" section of the FAQ post.

Zen Sleek broken, need h

My Zen Sleek isn't working the way it should. I was turning it off and set it down, fifteen minutes later i walked by and noticed it was still shutting down. I pressed the reset button and it reset but when it came to the Creative logo sign it froze. I have been reseting over and over to see if anything else will happen, but it does the same thing every time. Does anyone have any ideas to how I could fix it's
Edit: Actually it now say's, 0 minutes later, that it is rebuilding the library, so I think that's good. Maybe it'll fix itself.Message Edited by Rojo on 03-03-200608:2 PM

Actually it fixed itself so no one post

Zen Sleek stuck on 'Recovery Mode' - firmware reinstallation quest

Yesterday I was having playback problems with my player, and now, after it working perfectly last night, it froze this morning. I reset, it 'rebuilt the library' and then I kept getting 'Firmware Problem'. Now it's always on Recovery Mode when I turn it on. Tried disk clean-up and rebooting but no joy. Should I reinstall my firmware, and how do I do that? Also, if I need to format it do I need to reinstall things to get it working again?

This is what I got from Customer Support dude :-
Drain the battery to empty.
Hit the reset button.
Charge the Zen sleek for 5 - 6 hours.
Hit the reset button
Please do a cleanup and reboot via rescue mode:
Power down the Zen. Press and hold the Play button, then gently insert a
paper clip into the Reset hole. (Do not release the play button yet,
hold the play button for a while)
A screen with the following options should appear.
. Clean Up (Performs a scan disk on the HDD)
2. Format All (All contents will be lost, including pre-installed
content)
3. Reload OS (updates the firmware for the Zen)
4. Reboot (Reboots the Zen)
If problem still persists, do a format and reload OS via rescue mode, is
there any error?
Does it help?
For me, I had to follow option 2 the format and reload to get my sleek working again, good luck with yours.

My Zen Sleek froze..

Similar Messages

Maybe you are looking for