My Zen V Plus has totally crashe

I need help majorly. This morning my Zen crashed, but I managed to reset it after an hour or so :| ... Then before, I took it from the computer (it needed recharging as the freezing caused it to lose alot of it's power) but when I tried to turn it on, it won't!?It's been over an hour and the same still applies: It won't work. What can I do?Please help me <3Message Edited by AbbieLiz on 07--200709:0 PM

AbbieLiz wrote:
Yea I did reset it primarily by using the reset button.But no I can't turn it on and off, whenever I attempt to turn it on, the screen remains black and none of the lights glow..:|
OK.
What happens when you connect the USB to a PC?
Do you see a dim blue light fading up & down behind the Play & Back buttons (it's very dim & hard to see in daylight)?
If you see blue light, but the screen is black, leave the USB connected for an hour, and make sure that your PC does not go into standby. Then check the player again.
(I'm wondering if the PC went into some sort of power saving mode, and left the player to completely discharge its battery...)
Also:
Is the PC a laptop?
What version of Windows are you using?
What version of Windows Media Player is installed?
Did you install the Creative SW that came on the CD?

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Help!! My Zen V Plus has a black line across the disp

Hi can someone please help me, my v plus display has a horizontal line across the screen and it really ruins everything. Can this still be fixes? Would anyone know this problem or had the same experience?

I have had similar bugs. If your player is still in warranty, your best bet would be to contact the store of purchase or Creative, explain your problem and ask for a replacement.

MY ZEN V PLUS HAS FROZE HEL

HI EVERYONE,? I SURE HOPE SOMEONE OUT THERE CAN HELP ME!! I? love my little player and take very good care of it . But this morning when i went to turn it on it started up ok? then it got to the zen vplus screen then it froze. i tried to turn it off but it wouldn't power down so, i? hit the reset button and that did the trick. But it froze up again. i tried ot connect it to windows to see if i could undo it that way but my computer said that there is no device. Any suggestion would be appreciated.

See the 'Recovery Mode' sticky at the top of the forum.
Try 'Clean Up' first.
Then, if that doesn't work try 'Format'. **THIS WILL REMOVE ALL CONTENT FROM YOUR PLAYER**
Finally try reloading the firmware. Get a copy via the 'Support' link at the top of the page.
EDIT: If you haven't got the content on your player backed up, try updating the firmware first, then do the format.Message Edited by daytona955 on 06-4-2007:4 PM

I upgraded itunes and it has totally crashed.

Itunes was working fine on my new computer running windows 8 until I got the usual invitation to upgrade to the current version. I accepted and it did its thing, and there was a message saying that the upgrade would not be complete until I restarted my computer.I didn't do this straight away. Once I did, itunes won't start any any more. I tried to download it again and I can't do that either. I tried to delete it out of the file manager - probably a bad idea. I can't see it any more but because I haven't actually uninstalled it, I guess it's still there somewhere... I just can't see it any more. The download still won't run. I have tried googling this issue with no luck either. FYI I have had trouble downloading some other programs from the net as well (which were fine on my old rubbish low tech PC) but others have been okay.Can anyone help me with this?

First thing to try would be a reset: Press and hold the sleep and home button for about 10sec, until the Apple logo comes back again.
If this does not work, see if you can connect in recovery mode to your computer, described here:
If you can't update or restore your iOS device

Update to 4.1 has totally crashed my Ipod Touch

I just connected my IPod Touch, 8GB, 2nd generation to ITunes and was was asked to update to version 4.1 of the Ipod Touch OS.
This download took about 2 hrs and then did not "take" and the system restore failed so now my IPod is "stuck" in restore mode and will not do anything at all. It is now just a very expensive paperweight.
Is there any way back to a functioning iPod?

Download RecBoot, run that and see if you can exit recovery mode with it.
http://www.mediafire.com/?x2xkfrlz7ibjleb
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Zen Nano Plus 1GB Dead Lines (Pixels) on

Hi,
I recently bought a Zen Nano Plus from japan. Once I'm back to Thailand, I found my GB Zen Nano Plus has one line disappeared from the LCD. It was OK as long as I happy with the quality of it. After one month, there were 4 lines was disappeared from my LCD screen. Then I can't read my screen.
The question is, Now I'm in Thailand but I bought my Zen Nano from Japan. How can I claim my LCD to get it fix?
Please help ((

Hi Nitipong! the same happened to me, but I bought it in USA and now I'm in Brazil. What you did to get it fixed?

Creative Zen V Plus Backli

Sup all!?I really hope it'ss not defecti've but for the past week it seems to be losing its display power (most likely called the Backlight). It's almost to the point to where I can't even see the display. The Backlight seems to be burning out (If possible). I reset it 4 times and it'ss still real dim.
?I checked the contrast and it'ss at 00%. I even tried moving it up and down but as soon as I take it down from 00% I can't see it at all. It says in the online V troubleshooting to go to system/Backlight and then adjust it. Well My Zen V plus has the system folder and then a folder called player settings and that?s where I find the contrast but no where does it have a backlight setting.
I?m disappointed since I just got it for Christmas and I only use it at bedtime. The battery is still holding a good charge (So I think anyhow). I?ve charged it full a couple of time of the PC to try to get the backlight problem fixed but no go. The play/pause and the back button still seem to be lighting up just as strong as when I got it. No scratches or marks of any type on the LCD screen, like I said though it'ss been treated good. I?ve never taken it out of the house and the only time I use it is at bed time.
Thanks for any help.
Wade

yo tambien tengo el mismo problema, y me acaba de ocurrir hoy de buenas a primeras, cuando lo encendi para escuchar musica no iva el back light.
tendre que llevarlo a la tienda que lo compre para devolverlo.
no hay alguna solucion por parte de creative.
I also have he himself problem, and she finishes to me happening of today good to first, when start to listen to music not work back light. i will go to take it to the store that buys to give back it it. there is no some solution on the part of creative.

Zen Stone Plus Speaker. Browse music without starting the first song in the next fold

Hi everyone,
I'm not sure what I want is possible.
I've had this player for about a?week now and I believe I could browse to the folders while listening to a song. For some reason when I do that now the player?start playing the first song of every folder when I browse through it.
I'm starting to doubt if I remember it right that it was possible to browse through while listening to a song before?
I tried playing with the setting and even did the recovery tool thing to put the player back at the setting it came with. But it didn't work.
Anyone know if this is posible, and how?
Thanks.

Tag support: the ability to select music by album/artist/track instead of folders
Display always on option - i know its to help save battery life but sometimes it would be helpful if the display stayed on
Display artist and song name, inst4ead of just the song name/file name
Alarm clock function: my Zen stone plus has a speaker, and a clock function. My Zen Xtra has a clock and an alarm clock function but no speaker other than headphones (if any are plugged in) for the alarm to sond through, the same is true with my visio:M? the Zen Stone plusw/speaker has a clock but no alarm, and if anything it would make a fantastic little alarm clock with a 'sound' to music or wsound to beep? function.

Zen Stone Plus Firmware Wishl

I have a Zen Stone Plus 4GB and I think it's a really nice and sexy device, but is lacking a bit on the software side. With just a few small firmware modifications, I think Creative could make it a much greater player.
I'm starting a wishlist for a future firmware. The list is sorted by priority, with the (imo) most important item on top. If you have any additions, please post them and I'll include them into the list.
I hope Creative's developers will have a look at this list and implement these suggestions!
Improve music browser speed
Problem: Browsing through the folders feels very slow, and often it even misses button presses so I have to press left or right twice to go to the previous / next item. This is most likely because the player starts playing the first track in the folder automatically, which slows down the user interface.
Suggested solution: I suggest the ability to turn off auto-play in the file browser.
Avoid embarrassing situations
Problem: Usually I turn on the player before plugging in the headphones. The player realizes that the headphones aren't yet plugged in and plays back music over the speaker, which isn't desirable when I'm in a lecture that isn't over yet.
Suggested solution: Make auto-play on turn-on an option or add an option to not enable the speaker when the headphones aren't plugged in.
Quick Hold
Problem: I want to put the player into my pocket and want to quickly turn on the hold feature. For this, I need to press: Menu, Right, Right, Right, Right, Right, Right, Right, Menu.
Suggested solution: Add "enable lock" as an option for the "My Shortcut" button.
Quicker turn on
Problem: When I turn on the player, I have to hold down the menu button for 4 - 0 seconds (it seems to be random) before the display even lights up.
Suggested solution: Make it turn on after one second.
Pocket usability
Problem: I'm listening to music with the player in my pocket. I want to skip forward to the next track. I press the forward button, but nothing happens the first time, because the first button press disables the screensaver. I press it again and it skips to the next track.
Suggested solution: Make it skip to the next track when the forward button is pressed the first time.

Tag support: the ability to select music by album/artist/track instead of folders
Display always on option - i know its to help save battery life but sometimes it would be helpful if the display stayed on
Display artist and song name, inst4ead of just the song name/file name
Alarm clock function: my Zen stone plus has a speaker, and a clock function. My Zen Xtra has a clock and an alarm clock function but no speaker other than headphones (if any are plugged in) for the alarm to sond through, the same is true with my visio:M? the Zen Stone plusw/speaker has a clock but no alarm, and if anything it would make a fantastic little alarm clock with a 'sound' to music or wsound to beep? function.

Creative Zen V Plus Prob

Hello guys, I have a problem which I have no idea how to resolve.
Usually when I rip CD's from Windows Media Player I copy and paste it into my players?library and the album art shows on my Zen V Plus when I play a song from that particular album. However recently, when I try to copy and paste an album?I get the message:
Pictures transferred to this folder cannot be viewed on your player.
Do you want to transfer 'AlbumArtSmall.jpg" to the pictures folder for proper viewing on your player?
I have no idea why this has happened. I have tried changing settings but nothing is working. Can anyone tell me whats wrong and how I can resolve this?
Thanks in advance.

Hi Rich,?Just for your information, have tried loading firmware - and it has had no effect. Basically, the Zen V Plus has a fault - which Creative seem unwilling to recognise. In my case, as I bought in the UK from Amazon I am legally entitled to a full refund under our Return of Goods Act. It seems that in the States they don't have such a recourse to law - which frankly astounds me. Goods should not break down within such a short period from date of purchase!

Zen V plus not recognised by computer and rebuilds library every time it is switched on

My zen V plus has been working ok but just yesterday it stopped being recognised by my computer. It also rebuilds the library every time I switch it on. I wonder if I may have disconnected it prematurely when it was docked and transferring data. I have reset it but no difference. Any suggestions please.

My ZenV plus finally gave up the ghost. Blank screen and wont power up also wont reset . This was a great little player and I got them for the kids too so went and bought myself a new Zev Style 100. I have downloaded the Setup but whereas the V was ajoy to manage on line ( so simple) I cant see how to create and manage playlists with the style . can anyone help? There also seems to be a way of creating playlists on the player itself but so far I have managed to type in and create a playlist title but cant fathom out how to transfer songs into it.
this is all very frustrating . HELP!!

Zen Nano PLUS - Firmware Broke My Ze

Please help me .
I have read through countless threads here looking for the answer on what to do when...
...your Zen Nano Plus is passed warranty, you install the latest firmware, and your player is no longer readable by your USB ports.
Before I tried upgrading the firmware it would detect it as what it was -- a Zen Nano Plus. Now, however, I plug it in and I don't even get a notification that Windows detects it even so much as a generic device.
Everyone says: Revert back to an older version of firmware.
Question: HOW DO I ACCOMPLISH THIS WHEN ) I CAN'T TURN MY PLAYER ON AND 2) IT IS NOT BEING READ WHEN I PLUG IT IN?
Sorry about the caps, but I feel Creative is about to let me down after all these years. Did I waste money on this thing or is there an actual solution that works?
My friend's dad had this exact same problem. He took it back and exchanged it for another Zen Nano Plus and it did the same thing agan.
Thanks in advance.
PS - Thanks to Creative for being acti've in these forums and trying to help their customers who have given Creative their hard earned money that they earned working at a job.

IT WORKED!!
PeeBee you are the man for your post in this thread:
http://forums.creative.com/creativel...d=279272#M6263
All this is Creative's doing, though, for their lackluster support for their own product. In one thread they specifically say Zen Nano Plus has no recovery mode. Why does it take non-Creative staff such as yourself to call them out and help with these issues? My friend's dad had to take time out of his day to dri've back to Best Buy to exchange it (TWICE). If only Creative would administer care in their own product support then threads centered around Creative's MP3 players being beat down by their own firmware wouldn't have over a thousand thread views each by people looking for retribution for a piece of junk they think they wasted their money on.
Thank you, PeeBee. I, on the other hand, am investing in Apple next time due to lost faith, faith that has been religiously stood by since the beginning days of Dr. Sbaitso. If this thread gets deleted rather than replied to by a mod, admin, or Creative staff member then it means I'm right.

Total crash - how to recover?

My iMac G5 (1st Gen) has totally crashed, and I would like advice on how to proceed.
Following an apparently mild printing disfunction (with everything else appearing to work), I did a restart. Computer wouldn't restart - white screen with grey Apple stays, and CPU works flat out (judging by the fans).
Inserted the Leopard system disk and used Disk Utility to repair the disk - reported "The volume iMac HD appears to be OK". Still wouldn't restart from HD.
Next tried to reload Leopard (Archive & Install). Five minutes into the install, I get a message "Install Failed. Mac OS X could not be installed on your computer. The installer could not install some files in "/Volumes/iMac HD". This attempt successfully archived the existing system 10.5.2, so that I couldn't even select this disk as the startup disk, but didn't succeed in replacing it. Tried to do a basic install, with the same message. This is the same Leopard disk I successfully used to upgrade from Panther a few months ago.
So now I have a computer without a usable OS on the HD (which wouldn't start up anyway), with the Leopard install disk stuck in the DVD drive (no way to get it out), and a whole slew of files without an up-to-date backup (don't say it - the mega external HD wasn't high on the budget list).
Before I take what appears to be the only remaining avenue - erase the entire HD and try to install OS X from scratch - I need to attempt to back up.
So the first question: Disk Utility offers me the possibility of making disk images (and I do have a modest 80GB USB external drive with 53 GB available). Do these disk images (if successful) represent a valid back-up that I can later recover all my data from? If so, which folder(s) should I try and turn into disk images? Obviously my Home folder and one or two other small ones I have created, but what about (for example) the Applications folder? Any others? Or should I go for the whole archived system (with some possible corruption), even though it has more stuff on it (61GB) than there is space for on the external drive?
Second question. Is there anything else less drastic than erasing the entire HD and starting over that I can do?
Finally, what is the likely cause of the problem in the first place? How can I proceed to try and reconstruct things so that the cause is eliminated, and so that it doesn't recur?
Help please.

Finally getting somewhere!!
I used one of Baby Boomer's suggestions for getting the stuck disk out of the DVD drive - using the firmware command "eject cd" - and that worked.
Then I was able to set up target disk mode the other way - using the dead iMac as the target, and my McBook as the host. I am now in the process of copying files from the dead iMac HD to the MacBook and hence on to the external USB drive. This is taking some time, but all seems well so far. Once this is complete I plan to completely erase the hard drive and re-install Leopard if it will.
Now is the time to revisit one of my original questions. Which files should I copy, given the nature of the fault I have? Obviously the Home folder and some other minor folders I created at the same level. If I leave it at that, am I likely to lose any other useful information, such as settings, bookmarks, preferences, printer drivers, etc., that were part of my life on the iMac? Or anything else?
What about the Applications folder? Re-installing all the applications is likely to be time consuming, but it's something I can do. The potential problem is that individual applications sometimes have bits installed all over the place; it could also be that the presumed disk corruption on the HD could have come from one of the apps. So there may be danger here . . . . .
Again, many thanks to both Miriam and Baby Boomer for pointing me in the right way.
I will post any findings on whether the HD is good or whatever. I will likely run TechTool deluxe before I erase the drive (now I know how to get the disk out again . . . . .) to see what it finds.
BTW, the mega hard drive is on order, and Time Machine will be deployed ASAP. I don't want this again!

New Mp3 Zen V Plus with Vi

My zen V PLUS has no firmware because it was curropted and wouldnt load... and it wont connect to my comptuter what do i do?

I have the same problem that Vista won't recognize my Zen Plus. I have tried every thing I could think of and nothing works. The recovery tool didn't work.
Vista won't even put up that disconnect icon in lower right. and Creative Media Organizer won't see the Zen Plus either.
I think Microsoft and Creative should get their products to working together...........but they are making money and we are wasting our time trying to get things we have paid for to work.
Does anyone at Creative know how this Zen Plus will ever work with Vista?
Should I listen to the Creative e-mail support and return my Zen Plus?
Message Edited by musiclover on 05-24-2008 08:3 AM

Zen Nano Plus connection problems - SOLVED (1/2/06)

I recently bought the Nano Plus. On first installation everything worked fine. I decided to upgrade to the latest drivers and firmware via downloads from the Creative site. At some point during the firmware upgrade, everything seemed to hang. Eventually I had to halt the process, disconnect the player and reboot.
When I plugged the player back in, it is detected as a USB Mass Storage Device, but Windows Explorer and the Zen Nano Plus Media Explorer both claim that the device is not connected.
Here's what I have done so far:
)Uninstalled all drivers and Creative software, rebooted, reinstalled drivers/software, rebooted. When plugging the player in, a brief window pops up saying Zen Nano Plus has been detected. This is followed by USB Mass Storage Device being detected (this window stays up a lot longer, sometimes more than 5-0 minutes before disappearing).
2)Another uninstall/reinstall, but this time with a registry cleanup in between. Same result.
3)Tried installing installation cd on partner's laptop and plugging in the player. Absolutely everything works fine. So it's not my player. There must be something I still need to do on my desktop to get everything to work again.
4)Have also tried plugging into every USB outlet on the desktop. No change.
My system:
Windows XP (sp 2)
3.2 GHz
Intel 865 chipset
2 GB RAM
My Zen Nano Plus is currently running .0.03 firmware (latest).
On this desktop I am running the latest drivers (Creative Mass Storage Drivers .07.00.250)
When the player is plugged in, device manager shows no problems. Under Disk Dri'ves, Creative Zen Nano Plus USB Device is listed (and says the driver is from Microsoft, 7//0, version 5..2535.0). Under USB, USB Mass Storage Device is listed (and says the driver is from Microsoft, 7//0, version 5..2600.0).
I have tried manually updating these drivers to anything listed in the Creative folders upon installation, but it does not detect anything. When I check the drivers listed on the laptop that works with the player, these same driver details show up.
Any advice would be appreciated. I certainly would hate to only use my partner's laptop every time I want to update my music. I am also frustrated and puzzled as to why my player first worked on my desktop and now doesn't.Message Edited by lcvdw on 0-03-2006 2: AMMessage Edited by lcvdw on 0-03-2006 2:2 AM

lcvdw wrote:Can you tell me what I am supposed to see if it is connected properly?
With your player connected and View, Devices by Connection selected in Device Manager navigate through as follows:
Advanced Config and Power Interface (ACPI) PC
->Microsoft ACPI-Compliant System
-->PCI Bus
You should then see a series of USB Host Controllers that you will have to click through in turn to find the one your player is connected to.
Underneath each controller should be a USB Hub, and then devices are listed beneath the hubs.
For my N200 I have USB Mass Storage Device, Creative MuVo N200 USB Device then Generic Volume.
Your entry should be similar but with Zen Nano Plus instead of N200.
While you're there, right-click on the entry for the hub attached to your player and select Properties. On the Power tab it will show how much current the port can supply and in the Attached Devices list it will show how much power the player needs. In my case the hub supplies 500mA and the player needs 00mA.
PB
Message Edited by PeeBee on 2-30-2005 02:05 PM

My Zen V Plus has totally crashe

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