My Zen Xtra 40gb stopped on me any help thank

I have the Zen Xtra it feel yesterday (02-7-05) then it was playing fine till today (02-7-05) where it completely froze on me. I have tried the clean up, the format, the rebot of the OS, and the normal rebot. my computer regonizes it but thats about it. I can not get my music files or my data files either. Thank you for your time.

Can you check with a different PC?

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My Zen Xtra 40GB mp3 player was dead with no reason

I bought this mp3 player(Zen Xtra 40GB?last year, it worked brilliant for 3 months, after that, I went back to my country for 3 months, when I came back in Oct, I could only switch it on, and after welcome screen, it pop up an reset back stage list for just half sec, then turn to welcome screen again... I took it inside my house(I was using it as my in-car media center) decide to check it out. after few days, it just went dead. no matter press any bottom, or even charging, there is no signs at all... is there any of you have the same problem before? is there any solutions that I could self-repair it's?I am afraid it has ran out its warranty. Are there any third party resellers that are able?to repair it's or it has to be return to Creative support/repairing depot?also how much is it'sgonna charge me for repairing by Creative??Please help me... I love this Creative mp3 player, don't want it just dead like this!!

I dont know maybe your hard dri've died, Try if its possible to update the firmware or reformating to see if it fixes. If anything call Creative if you really like your player you can buy another one or get it fized. Sorry sucks to lose a good MP3 player. I also heard that you should have your device on HOLD to prevent damage I really dont understand why but maybe it will halpe you in the future

Missing Songs on Nomad Jukebox Zen Xtra - 40GB. Player empty but space not 1

I have the Nomad Jukebox Zen Xtra 40GB.
Over the last couple of weeks I?ve been slowly ripping my CDs, using Creative MediaSource and then adding them to my Nomad player. Recently, I went to turn on my player and notice it saying ?rebuilding library?. I thought nothing of it. I then went to see how many songs and albums were on the player and from what I could tell it looked like a lot less than what I thought I had copied over. The songs were something like 3750 and the number of albums was something like 350, which was far less than what I thought it should be but was not 00% for sure. Total free space was something like 7800MB.
Anyway, yesterday, I tried to copy over some new songs that I had just ripped from CDs. ? of the way through the battery died on the Zen player so it stopped transferring. I went to charge the player and when turned it on the player said ?rebuilding library?. There should, at this point, had been 4500+ songs. I went and tried to copy over the files again, from my computer, and noticed that the songs that I had just copied and would have been skipped, were being copied over again. When I went to check Settings, About the player said I had the ~3750 songs plus the additional songs that had just copied over. At this point I just copied over the new songs bringing my total count to 4634. To be safe, I copied all the songs from my Zen back to a new computer, using Creative MediaSource. After copying over all the files, I then tried a reset of the player, thinking this would delete all the files on the Zen. Instead it did the ?rebuilding library?. When I went back to Settings, About, on the Zen player, it again said there was the ~3750 songs and ~350 albums. So the ?rebuilding library? on my Zen player keeps on removing/hiding my songs and albums.
Since nothing was working, I connected my Zen to my computer again and using the Creative MediaSource deleted all the songs on my Zen player. When I was done it is showing No. of Tracks: 0. Total Memory: 3833MB. Free Memory though is only 8659MB.
There is nothing on my Zen player that I can see. Even using Windows Explorer and Nomad Explorer, it is completely blank.
Someone help please. How do I get back my missing songs and/or reset the player? If at all possible I?d like to get the missing songs off the player since I don?t have those ripped songs on my computer and don?t feel like ripping all those songs again. What is going on?

PaulS7 wrote:
Thank you. I'm trying that now. I see that I can reload the OS (Firmware). Does anyone know where I can find out what the latest firmware is to see if I need to upgrade? How do I find out what the latest firmware is and where do I go to upgrade?
Make sure to read the FAQ post. All downloads are got from Nomadworld.com downloads.

I can not download any files using Safari ? when I choose to download application file the URL include the file name and stop responding. Any help??

I can not download any files using Safari ? when I choose to download application file the URL include the file name and stop responding. Any help??

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. The Guest login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Hi when i switch on the macc 41 files open at once can not open any files while this is happing can still use AI & PS and the internet any help thanks...

Hi when i switch on the macc 41 files open at once can not open any files while this is happing can still use AI & PS and the internet any help thanks...

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http://www.mactip.net/stop-lion-restoring-previous-files-apps/

HT204135 Hi does anybody know how to tile print an image On an iMac ? So blow an image up and print that image on several pieces of paper . ? Appreciate any help Thank you Laura

Hi does anybody know how to tile print an image On an iMac ? So blow an image up and print that image on several pieces of paper . ?
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Problems downloading between Nomad Zen Xtra 40GB and PC (XP S

Help please
I've a new Zen Xtra and have installed all the software that came with it and then reinstalled as per the instructions given in another post.
I can see no sign of the drivers under the device driver although, not always, the PC pops up a message saying 'do i want to organise'. I can see my Nomad files in Nomad Explorer and Windows Explorer. i can even, sometimes, after each software reinstallation, even transfer a few, about 0 to 20, files before i get an error message telling me thw player is busy or disconnected. I have left the connection in place overnight but still no celarance.
Any ideas as I really feel like throwing the bloody thing out the window!
Thanks
Mark

Guys
Thanks for your responses. Sorry I haven't got back - been away a few days.
Situation is this.
new Nomad Zen Extra and Dell 3000 running XP SP2 52mb ram 40gb dri've.
Loaded software with Nomad and unable to sync or transfer. PC could 'see' nomad and read preloaded files but when any form of transfer tried I either got 'device not connected' or, occasionally, a few files would transfer before 'hanging'. Erroe message stated'device busy or not connected'.
Since then I have followed these instructions given in another reply on this forum to the letter.
Here is a step by step of what I would do to try to get back to square one and get MediaSource and the Driver installed.

) Disable any antivirus and background programs on your system and disconnect the Jukebox from USB
2) Go to control panel/add remove programs and remove both Mediasource and the Jukebox Driver
3) Reboot
4) Ensure AV and BG programs are still disabled
5) Search for any updated Chipset drivers for your motherboard (if you need help with this tell me your computer Mft. or your motherboard mft. and I will find out what you will need) and install them.
6) Reboot
7) Repeat step 5
8) Go to www.nomadworld.com and go to downloads/drivers and applications. Select the Jukebox Zen USB 2.0 and your version of Windows. Click get files. Download four files:
Jukebox Driver version .26.02</LI>
Creative MediaSource Software Update version 2.03.29</LI>
NOMAD JukeBox Type 2 Version .0.03 (English) Web Release</LI>
Creative NOMAD Explorer (Version 3.0.0)</LI>
9) While these are downloading, go into rescue mode on the player and run a cleanup. A reload OS will hopefully not be needed.
0) Install the files in the above order. You will plug the Jukebox Zen in at the end of the driver install to complete the install. Leave it connected all the way through the remaining ste
ps.
Disconnect after the last file is installed.
0) Reboot, reconnect the player and test.
Jeremy"
So I think of all the up-to-date firmware etc...
I've also loaded and installed WMP 0 - which can also see the Nomad and has transferred a few files before hanging as above...
I can also see the driver in my device drivers under usb controllers. the driver listed is Creative Labs .26.2.0
I have managed to transfer my tracks (3500+) to the Nomad by burning as MP3 cd's and loading through my works laptop (Win2000). I used the Creative Media Source on the original software which came with the Nomad to do this. This is not a great solution as my company aren't thrilled about such use of their lappies and it only has a 0gb hd and, therefore, doesn't / can't hold my music library.
I really want to get it working properly on my main PC so I can get the max from the Nomad.
Any ideas?
Sorry this is a bit long...
Mark

Zen Xtra 40gb probl

I have a 40gb zen xtra and when its charged or plugged into the charger and it trys to come on,the creative logo screen will flash up and then the EAX screen will come up then the players screen just goes off and repeats the process until the battery is dead or i unplug it. Anyone know how to fix this problem so i can use my mp3 player?

Shauna Mahana,
Have you try running Cleanup function from the player Rescue mode? It might help with the file transfer.
Jason

Creative Zen Xtra 40gb locked in Rescue M

I am having trouble with my Zen Xtra. When I turn it on it goes into recovery mode and I can't get it out. I have tried a reboot and a cleanup, but they are not working. I have also tried a reload but when I select any of the option they don't actually do anything. I can charge the player when I plug it to the main power, and have tried taking out the battery for a ew hours and replacing it. This is not working as every time I turn the player on it goes straight back to rescue mode.
Can anybody help?

All you can do is run through the advice in the section "My Zen is not behaving properly, won't startup, or goes into rescue mode. What should I do?" of the FAQ. If functions in rescue mode don't work then the player is faulty unfortunately, and you need to contact support.

Audible file starts at beginning when Zen XTRA 40gb is not powered on after about 24

I don't know if this is the case for everyone, but my Zen XTRA, if it is not powered on for more than 24 hours, it seems the memory is reset and does a cold boot from the Creative logo screen, and when I play my Audible file, instead of playing from where it left off before the power off, it plays from the beginning. If I don't bookmark before I power off, and don't use my player for over 24hours, I have to manually forward to where I last left off in my audible program.
It's kind of an annoyance. I wonder if it's only my player, or if other players are having the same problem.
Deli'verator

Just so you know, I have the same problem with my Zen Xtra and found your post looking for a solution. Yes, it's a pain, and I wish I had an answer. If you find a fix (the bookmark workaround seems reasonable in the short term), please post it here. I'll do the same. Good luck.

Zen Xtra 40gb very slow trans

hi all !!
I just get my zen xtra yesterday, i connected and after installing all software updates i copied 7gb of mp3 to the Audio Library, it was slow, but worst was when i turned off and on again and try to see on windows XP explorer what i written to it. It was almost 2 minutes to load !!!!
My pc is P4 3GHZ, gb RAM and a INTEL D865PERL motherboard, of course USB 2.0
Can you help me ?
Thank you
Best regards
Sergio

Shauna Mahana,
Have you try running Cleanup function from the player Rescue mode? It might help with the file transfer.
Jason

Zen Xtra 40GB w/MTP firmware stuck at start up screen displaying EAX, can't get into resure m

Help!?My Zen Xtra 40 GB freezed when I was deleting a track with the player and I have to unplug the power supply. Then this player stucks in startup screen which displays EAX afterwards. I tried to enter rescure mode followed the instruction, i.e., power off, hold play/pause, press reset with paper clip, but nothing happened. What did I do wrong or what else should I do before I dissamble it and test/replace the hard dri've? Advice is appreciated.Message Edited by hotelcalfornia on 02-4-200609:34 AM

I managed to get the hard dri've out and ran a test with my pc and it turned out that it's OK. Without the hard disk, the player has the same problem, i.e., freezes at the EAX screen. I tried to update a firmware, but the player wont be recognized by the windows. Help, please!

Nomad Jukebox Zen Xtra 60GB not playing correctly anymore, help!!

Thanks. I keep getting directed to that knowledge base page, but it is not addressing my problem. My computer immediately tells me that the device has "malfunctioned" and the computer does not recognize it. I only have the usb cord that came with the zen, so I don't have another one to try. I love my zen and have staunchly defended it over the years vs. an i-pod. However, this is my 2nd onI've had my Nomad Jukebox Zen Xtra 60GB for over 5+ years. It has worked great, with minimal problems. I had a firmware update issue quite a while back. I'm not sure how to resolve this problem. Here is the situation:
Nomad Jukebox Zen Xtra 60GB is fully charged and ready to use.
I tried loading a set playlist but it won't load. So I tried another, and it doesn't load. Not sure what to do, I go to the menu. This time I choose an artist/band. The music loads, but it doesn't play. I try again, then it starts to play. So I load a few other artists that way. It seems like I had a issue to work out later. Being away from my computer that was going to have to wait. After some time the Nomad Jukebox Zen Xtra 60GB started to start N stop diferent songs. A few times it froze while playing a song. Then would unfreeze to play another, then suddenly start playing the previous one. After about 0-5 minutes of this I decided I had enough. So I planned to empty the playlist, and turn it off. It took me atleast three attempts to empty the playlist and turn it off.
Are these problems fixable What are they hardware or software
Would an OS or firmware update fix these problems Is my Nomad Jukebox Zen Xtra 60GB hard dri've going Can I get a replacement Or do I need to buy a new player
Please help me get my player working. I really like this model, I'd hate to have to replace it.
in 5 years. (The first one fried itself, but fortunately was still under warrantly.) Sadly, I, too, am considering moving on. I onlyreceived generic help fromthe Creative SupportTeam (who ultimately told me my zen is "unrepairable" when their one-size-fits-all solutions didn't work).Since there seems to be an overwhelming # of people experiencing similar problems, maybe the time is right to make the change, especially since an iPod classic 60 GB (7th Generation) is quite affordable these days.
[/B]

Formatting will erase all the files on the player,Cleanup scans the disc & corrects file system errors,broken links (from when you delete things)ect. but does NOT repair bad sectors,Reboot then rebuilds the file system. I'd do the Cleanup>Reboot first to see if that solves the problem.here you will find how to open the player to see what dri've is in there. You can then search Ebay or Google the model number to find another one.

"iTunes has stopped working" grrr, any help?

Well this happend last night. i had just gotten a bunch of songs and i was putting them on itunes, everything was fine. i always need to create an ACC version of everything as my music is saved on to an external hard drive (if thats not plugged in iTunes cant find the music, therefor cant play my music.) and then a pop up messege from windows said "iTunes has stopped working" and it didnt give me any other choice but to close the program. i tried a few more times before looseing my paticence and gave up and turned of the laptop. then today i found an album i wanted to put on, i put in the disk worked fine i could listen to the music clicked import CD then came up with the annoying messege again
now i am really annoyed and i just want to get my itunes working, without loosing all my music. any help? thank you

i always need to create an ACC version of everything as my music is saved on to an external hard drive (if thats not plugged in iTunes cant find the music, therefor cant play my music.) and then a pop up messege from windows said "iTunes has stopped working" and it didnt give me any other choice but to close the program.
First we need to check your precise version number, Katy. In iTunes, go "Help > About iTunes", and wait for the version number to scroll up from the bottom of the screen.
If it says *iTunes 10.1.0.54,* we need to update you to iTunes 10.1.0.56. The 10.1.0.56 version may not show up for you in Apple Software update, so you'll probably need to get the 10.1.0.56 installer from the Apple Website, as per the following document:
[iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591]

Itunes - Missed a step tranfering friends library/music. Any help thankful

Last week my friend got a new external hard drive and I was asked to copy his music over to it. I did this ,then I just changed his ITunes music folder location to the new harddrive. And I didnt consolidate it.
But now he is having problems with ITunes. Am not too sure what they are cos I havent been to his place. But it sounds like it cant find songs and sync correctly.
But now I have a step-by-step guide and he has a new computer. Shall I just copy the songs back to the original location and do it from scratch correctly. or just copy the music to the new pc, install ITunes and redo his whole ipod. (About 7000 songs)
Any help appreciated.
Itunes on Windows XP

"Shall I just copy the songs back to the original location and do it from scratch correctly."
That would seem the best option.

My Zen Xtra 40gb stopped on me any help thank

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