MyDAQ fails Self-Test and will not work with any software

Question

I cannot get the myDAQ to communicate properly. I did everything I could to make sure that the device was detected by the computer. It shows up in Device Manager under Data Acquistition Devices as NI myDAQ and in NI MAX as "myDAQ1", but I receive errors when trying to use it with any NI program.
Trying to self-test or reset the device in MAX gives these errors:
-The self test failed. -88705 The specified device is not present or is not active in the system. The device may not be installed on this system, may have been unplugged, or may not be installed correctly.
-There was a problem resetting the device. Error code: 80040383.
It also gives this error when trying to use the Elvis Oscilloscope:
-Error -200324 occurred at ELVISmx_DAQmx Create Channel (AI-Voltage-Basic).vi:1 
Possible reason(s):
NI-DAQmx is unable to communicate with the device. Make sure the device is present in and accessible to the system, is not currently being reset, and is not reserved by another driver such as Traditional NI-DAQ (Legacy).
I have uninstalled and reinstalled and repaired all installed NI products twice. I updated to NI-DAQmx 9.8.0 and am using NI Elvis 4.5. I have checked  NI Device Loader and mDNS Responder Service in Services and everything is running properly. I have also tried Reset Configuration Data in NI MAX several times. I turned Fast Startup off as suggested in one article. I have tried plugging it into every single USB port on my computer; all 8 of them. The blue led is on when plugged in, but I cannot figure out why it will not work with any of the software. I am running Windows 8 Pro 64-bit. Also, it completely works on the school computers running Windows 7 without any problems. I would like to have it functioning with all the NI software purchased, but all I want to do is use the oscilloscope software for now. It has honestly been way too much work and a huge loss of time for something that should work out of the box. Please help me resolve this, thanks.
Attachments:
ni_support.zip ‏341 KB

Answer 1

Hi chaka123,
I had already read that article so it wasn't anything I hadn't tried. I did, however, uninstall both NI DAQmx and NI ELVISmx, ran the registry cleaner and then plugged my device in. Now it shows up as USB Flash Firmware Updater. This is actually what it showed the first time I plugged this in out of the box. After much troubleshooting I was finally able to get it to at least recognize it as a myDAQ. This is problem I know others have had.
To answer your questions:
Does the Test Panels work at all?
I am not sure, I didn't try it before uninstalling. Now the Test Panels isn't an option because it is recognized as the Flash Firmware Updater.
Have you tried to delete the device in MAX?
Once again, I cannot because it shows up as Flash Firmware Updater.
Which is the color of the icon on the left side of “myDAQ1”?
It was green before the uninstall. Now it shows the USB symbol.
I tried deleting the driver. When I plugged the device back it, Windows started automatically trying to load a driver for it. Now it shows as NI myDAQ with a yellow exclamation symbol. In MAX it shows as NI myDAQ with a USB symbol. Under Driver Details it says "Windows does not have a driver associated with your device." 
What folder can I manually point Device Manager to in order to load the correct driver?
Attachments:
devicemanager.PNG ‏40 KB