Myinfotopic has appeard and now I have adds popping up all the time that I don't want. I feel infected. How can I get rid of it
I really have liked Firefox but now I am having a lot of problems with "myinfotopic" and all the adds that pop up unwanted. I don't know how it got in my computer and I can find no way to get rid of it. I have a service called Answers by Technical Support and they say the problem comes from your website and they can't fix it. There is an add the runs across the bottom of the screen and before I updated Firefox it would just stay on the screen and obscure whatever I was looking at. There would also be adds that would slip out from the side of the screen on each website I went to. Both types of adds could be removed but there was always another one that popped up when I went to a new site. Also, before I updated Firefox pages would just start opening automatically and I have no idea where they were coming from.
On your browser I also have the security warning coming up 2 times every time I go to my start page to try a new search for something..
I like your browser better than any I have tried but I will have to change if you can't help me fix this.
Please advise what I can do.
Try removing these extensions:
* AllCCheeappPreiicie
* DownSave
Open the Add-ons page using:
orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions. If they can be removed great, if they can only be disabled, disable them for the moment.
Usually a link will appear above a disabled extension to restart Firefox. You can complete your work on the add-ons page and click the link as the last step.
Does that help?
To continue the clean-up:
(1) Windows Control Panel, Uninstall a Program. Click the "Installed on" column heading to see the most recent infiltrations, I mean, installs. Check the install dates often reveals what was bundled with what. Try to uninstall everything you don't want.
(2) Supplement your regularly security scans with the malware cleanup tools listed in this article: [[Troubleshoot Firefox issues caused by malware]].
Can you get back to normal?
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Report generated 23 December, 2014 8:00:41 PM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
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MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
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Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
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ST9320325ASG disk0 : (320.07 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.21 GB (211.66 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
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