MyMac won't let me update Firefox. The error message says I don't have the authority to do that. I am the administrator of the computer. I check the controls and I am still the administrator. I prevent kids from downloading anything.
When I drag it per the installation window the popup error says
"The operation cannot be completed because you do not have sufficient privileges for some of the items."
I have a macbook pro (unibody) running OX 10.5.8.
I AM the administrator. It just let me update microsoft office so it looks like the failure to update is targeted at Firefox.
I ran Avast for Mac (Beta and free) last night and it found 14 infected files mostly connected with Java (so much for the virus fee Mac theory). I deleted them all via the program. Then rebooted and redownloaded the new Firefox. Still got the same error message.
I'd appreciate any suggestions, help... magic wands LOL
If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
*Trash the current Firefox application to do a clean (re-)install
*Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Similar Messages
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I can't update anything because I don't have a card number I took my card off because you guys took money out of my account and now it's pending something won't tell me what it is but I would like to know what's going on and why money is being taken out of my account when I haven't bought anything in a month ..
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Have you checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
You can check if you have any auto-renewing subscriptions (and stop them if you do) by following the instructions on this page : http://support.apple.com/kb/HT4098 -
This is a one-user Mac running snow leopard. I don't think I ever set up an admin account since I am the only user. Why can't I update Firefox?
* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
i'm super low tech. If anyone can help i'd reallllllllyyyyy appreciate it. I bought KOL album on presale.. still cant figure it out.. and can't wait to hear it. Thanks a mil.
Hello yuviesr,
We've an article that can help sort Windows' preventing new content being added to your library.
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/TS1387
Cheers,
Allen -
My Iphone 5C won't sync for the backup since I did the last software update to my phone. It fails in step 3 of the sync. The error message says it can't find SyncUILorelocalized.dll
Hi rich26817,
Welcome to the Support Communities!
The article below may be able to help you with this. You may need to remove iTunes and all of its components as outlined in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
- Judy -
My Apple ID has been disabled, it won't let me updated my previous purchases. No reason for why it has been disabled or how to enable it again. I reset my password, security questions and billing info. Nothing… I even called Apple SUpport 1-800 # and they said they can't help me...Anybody has seen this before?...
You need to contact itunes support.
http://www.apple.com/support/contact/
There is NO telephone support for itunes. Use the link above. -
I bourght "E O Wilson's Life on Earth" and backed it up to my iMac. Now it won't sync back to my iPad because it says I don't have permission on this computer. I don't want to download it from iTunes again because it took up a lot of bandwidth. What's the deal?
I also made the big mistake of downloading a free book about the making of the movie "Frankenweenie." Mega-memory eater. Now it wants to download additions and started to do so---now says paused. I can't delete the bloody thing. Seems like nothing I've downloaded, including free books, can be deleted. How can I get rid of this garbage?
Is there any way to just transfer my music from my iMac to my iPad and not affect anything else on my iPad? The whole iBooks thing is just a mess as far as I'm concerned. Is there any way to just drag and drop?"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one. -
I have iCloud for my iPhone, my daughters iphone and 2 of my ipads and have purchased the max amount of storage I can but still get a message saying i don't have enough space to store anymore. Do I need to put each device on their own account?
adkennon wrote:
And maybe you don't talk to too many people but I've been on many forums on different websites where people have had similar problems and a lot of people in the store were having battery problems where they were draining too fast. What I learned is that all the people who did not download the updates are good. There phone is working the same. The people who have, they're having battery problems
I have downloaded every update and my battery life is better than any previous iPhone I have ever owned. I see posts from hundreds of people every day, and this is not a commonly reported problem. While there are a few random reports of battery problems, it is no more than I have seen for any other model or any other version of iOS in almost 8 years. Usually problems of rapid battery drain can be traced to bad apps (FaceBook is the worst offender) or corrupt data being synced from iCloud or other sources (gmail, Windows Live, Yahoo, etc).
The simple test is to restore the phone as New. Do not create any email accounts. Do not install any apps. Do not enable FaceTime or iMessage. Do not enable Twitter or any other social networking app. Use it for a day and check the battery usage. You will find that it is working well.
And also see this: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain. It is the best treatise I have seen on the subject of battery usage. -
I downloaded Firefox 6 and restarted computer, but the message under the search window says I don't have the latest Firefox. I tried twice. Thank you.
I have a similar problem; but I think the cause of the "already running" message is that my computer crashed.
I rebooted before I learned to look for the parent lock file, but even when I knew to look for it, I found my original profile folder to be empty.
So I created another profile folder, and FF works, but I cannot access my old profile folder. When I open the location where it should be, nothing's there. But if I go to profile manager, I see my original profile is still there (and it has a location, it's where it should be - and where it's invisible, but even if I type in this location, nothing comes up).
I tried making all folders visible (I run Windows 7), but this did not make my old profile visible.
I want to find it because of the bookmarks I bookmarked recently. -
My iTunes won't open on my laptop. Error message says The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. Help Please!
See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
Podcasts that I had subscribed to with my old computer are invisible in the iTunes store on my new computer. The error message says the podcast is not available in the US. Yet I could still download the podcast on my old computer before I switched. How can I fix this?
Hello, ted_marx38.
Thank you for visiting Apple Support Communities.
The most common cause for this issue would be media present that is purchased with another Apple ID. When prompted to authorize the computer it may show a different Apple ID. If this is the case, the computer will need to be authorized for this Apple ID. The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Cheers,
Jason H. -
I have been trying to update iTunes 11.1.3 (8) to 11.4 and the error message says "an unexpected error occured. iTunes cannot be installed". Anyone can help?
I have a Mac Book Pro with OS X 10.6.8If your profile is correct you are using 10.6.8 Snow Leopard. The latest iTunes version for that OS is 11.3.1 If your profile is wrong and you have 10.9.5 Mavericks, then the iTunes version is 11.4. You cannot use Mavericks versions on Snow Leopard.
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I'm trying to update my iPad but it says I don't have enough available storage. But I have more than enough can anyone tell me what the problem is?
Well, we can't as we don't know what you consider as "more than enough". The built is quite heavy (like it can be 800mb) then it needs to be extracted to be installed before everything unneeded gets deleted...
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I was trying to download the new Black Ops (Strike Team) app and when I try to download it, it says I don't have enough storage space. I made sure I had 1.31 GB of space (like it requires) but it still says I don't have enough space. I even tried to delete more 2.5 GB (I have the iPhone 4S) and the app specifically says that is is compatable with iPhone 4S. I even tried rebooting the phone a couple times before downloading, but it still says the same thing.
The app you are trying to download my be a zipped file and more space than 1.3GB. go to settings/general/usage and delete what you no longer want to make more space
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I tried to update the last itunes, but the error message says there is a missing program to finish the update, but it doesn't list what program is missing. I have never had issues in the past updating a new iTunes.
"There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support perssonel or package vendor."
That's perfect, thanks.
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows
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