Mysap crm adapter

Hi, i know that i can send idocs to mysap crm 4.x but then they still get converted in the crm middleware to a bdoc. I installed the BBPCRM xi content in the hope that i would be able to bypass the xif adapter that CRM is using. Does anybody know or has made a interface for xi and CRM other then using the standard idocs ? does anybody know if the xip environment will be placed in XI ?

Hello Vinod,
Please refer the following OSS notes 564085.
Please reward if helpful.
regards,
Muralidhar Prasad.C

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Document flow reference from ECC invoice to mySAP CRM complaint to be made

Hi,
I am using a BAPI program to create complaints in the mySAP CRM system; however the complaints have to be created with reference to invoices that are residing in the back end ECC system.
Since the complaints are not being created using the GUI, I cannot establish the doc flow while creating the complaints.
Is there someway I can make some table entries, etc... so that when I create the complaint in mySAP CRM using the BAPI:
1. I can see the invoice in the document flow as the preceding document
2. The reference of the line items from the invoice is also available in the relevant fields in the complaint line item (fields such as invoiced qty, net value, billing doc number, billing line item, etc)
Kindly advice on the same. Thanking you in anticipation.
Warm regards,
Dhaval.

> See if the below one answers your query.
>
> Go to SPRO -> Financial accounting -> FA Global
> setting -> Company Code -> Multiple currencies
>
> See if anything is activated here.
>
> Raj
>
> Reward points if helpful
Hi Raj. Here i see the following settings :
1) Define additional local currencies. Here is only 1 company code (not mine) with settings.
2) Define additional local currencies for ledgers. Here is a setting saying ;
Ledger =0, Summary Tabel =GLT0, Valuation =Legal valuation, Second Currency =Comp.Code currency, Third currency =Group Currency.
I have no idea whether these settings have anything to do with my problem. I had more the feeling that it is an error in the document flow program.
When you know more i would appreciate your info. Thanks. Ed

NEED mySAP CRM 5.1 and 5.2 Version Help file-Urgent

Hi
Can any body please send me the new version in mySAP CRM 5.2 help file or any other source.
positive reply will be appreciated and rewarded.
Thanks & Regards
Vikram Gopal
my personel email Id : <removed by SAP Community Network Moderator>

Hello Vikram Gopal,
please avoid Document requests by E-Mail. Unfortunately neither the Help http://help.sap.com/ or the Releasenotes http://service.sap.com/releasenotes for CRM 5.2 are avaliable.
Best Regards,
Gregor Wolf
SAP Community Network Moderator

SOAP integration with mySAP CRM system

Hi,
Currently I am using JCO to connecting to mySAP CRM system as per the following configuration:
<b>Version: ISA 3.0 SP13 </b>
Java Version: 1.3.1_07
Java VM Version: 1.3.1_07-b02
JCo Version: 2.0.5 (2002-09-03)
Servlet Engine: SAP J2EE Engine/6.20 PatchLevel 34165
Operating System: Windows 2000 / 5.0
Want to integrate SOAP with mySAP CRM system. Would any body suggest me what all the configuration setup & components I need?
Regards,
Vinayak

Hi Ram,
I am not sure if this is still a valid question. But anyways, you can find the process here [http://help.sap.com/saphelp_crm50/helpdata/en/ac/0a346c104541af9d587666efc95da3/content.htm ].
1.     Maintain an RFC destination to the CTI system
                          Transaction sm59
                          Select http connections to external server and click on create
                          Enter all details.
                          Save
2.     SAP Menu
                           Interaction Center -> Interaction Center WebClient -> Administration -> Communication Management Software -> Interface Settings -> Maintain Communication Management Software Connections
                           Maintain the entry "BCM" and corresponding rfc connection entry
3.     SPRO -> CRM -> Interaction Center -> Basic Functions -> Communication Channels -> Define Communication Management Software Profiles ? Maintain a new entry for CTI system
4.     Maintain Business Role
                          SPRO - > Customer relationship management -> Business role -> define business role
                          Select IC agent and click on ?Assign function profiles?
                          For the function profile ID ?CONTACTCENTER? maintain the created CTI profile (you can use f4 help)
                          Save
5. Maintain system settings ( TA: CRMM_IC_MCM_CCADMX) and assign the profile that was created in IMG to the CMS system ID in the admin menu (TA: CRMM_IC_MCM_CCLNK).

Difference between SAP CRM and mySAP CRM

Hi ,
can anybody tell me the Difference between SAP CRM and mySAP CRM.
Regards,
Shaker.

Personally I have never called it mySAP CRM even though I have worked with SAP CRM since version 2.0C.
IMHO: Calling it SAP CRM + numerical version number is lot easier to understand
If you look at a CRM system the installed component could be one of the following:
BBPCRM 20C SAP CRM 2.0C
BBPCRM 300 SAP CRM 3.0
BBPCRM 310 SAP CRM 3.1
BBPCRM 400 SAP CRM 4.0 / mySAP CRM 2004
BBPCRM 500 SAP CRM 5.0 / mySAP CRM 2005
BBPCRM 510 SAP CRM 2006s(1)
BBPCRM 520 SAP CRM 2006s(2)
BBPCRM 600 SAP CRM 2007 / SAP CRM 6.0
BBPCRM 700 SAP CRM 7.0
I'm not sure about some of the other versions.. but I believe that covers most.
Take care,
Stephen

Need screen shot documentation for mySAP CRM

Hi
all
Greetings,
I am looking for every ones help out here & need the screen shot documentation for the following;
1.Mysap crm Overview.
2.Base customization
3.Partner processing
4.pricing & actions
It would be really appreciated & i would be very greatfull to each one of you present here
My E-mail id: [email protected]

Hi
You can get all the config building blocks in the link below
http://help.sap.com/bp_crmv250/CRM_DE/index.htm
Links to CRM Documentation
http://help.sap.com/saphelp_crm50/helpdata/en/1a/023d63b8387c4a8dfea6592f3a23a7/frameset.htm
Do reward points if helpful
Regards
Dinaker vikas

TREX component in mySAP CRM 5.0

Hi,
I have two questions regarding mySAP CRM 5.0 (scenario E-Commerce with "Internet Sales").
1. In SAP master Guide it's mentioned TREX is a 'mandatory' component. But, if we donot use 'Search' functionality, can we stil run the scenario without installing TREX ? So, only componenet will be installed mySAP CRM 5.0 (ABA + JAVA with JCRM, IPC part of VMC in SAP_AP component)
2. How about TREX landscape ? Do you need to install separate TREX system for DEV, QAS and PRD system ? or one single TREX installation can cater entire landscape ?
Thank you in advance...
With best regards...
Satya.

We found out the TREX is indeed needed in our scenario.
We have decided to setup 2 system TREX landscape.

MySAP CRM Initial Download Configuration document

I could not locate the document mySAP CRM Initial Download Configuration. It is not attached on SAP Note 350176. Is it available via a link?, or perhaps someone can send it over via email?
Regards,
James
ajloren2000<at>yahoo.com

Hi James,
The documents
- B01: CRM Generation
- C71: CRM Connectivity
- B09: CRM Customizing Replication
- C03: CRM Master and Transaction Data Replication
in the SAP Best Practices for CRM documentation at the below mentioned link will be helpful to you
[http://help.sap.com/bp_crmv250/CRM_DE/index.htm]
To open those go to Technical Information->Building Block Library
regards
Srikantan

MySAP CRM 2005 SR1

Dear all,
Does anyone known when MySAP CRM 2005 SR1 is going to be generally available? Is there such a release and what is the release data?
Thank-You in advance,
Best Regards, Neeta

Hi Kenneth,
i don't know if my answer will be useful at this time.
But you have to follow this path to download SAP CRM 5.0.
servicemarket place -> download -> Installations and Upgrades -> My Company's Application Components -> SAP CRM -> SAP CRM 5.0
Download sw for your platform in both liks:
- Installation and Upgrade
- SAP NETWEAVER 2004S -> Installation and Upgrade
Go to service.sap.com/pam to have the product availability matrix, and got to service.sap.com/sizing to check the hw requirements.
Bye
Daniele

MySAP CRM tutorial

Hi Friends,
I want to learn mySAP CRM. if you have any learning materials or links, please send me.
thanks
shiva

HI
GOOD
GO THROUGH THE FOLLOWING LINKS
http://www.ixos.com/local/es/home/products/pro-integration/pro-integration-crm/pro-integration-crm-sap.htm
http://wiki.ittoolbox.com/index.php/Topic:MySAP_ERP
http://www.cadservices.nl/site/cadservices/28/27/Designer_mySAP_PLM_2005.pdf
http://www.unevoc.unesco.org/southernafrica/8-km/SAPKW_SolutionBrief.pdf
THANKS
MRUTYUN

MySAP CRM 5.0 Credit Card tables

Hello,
In SAP 4.6 we have function modules that perform authorizations of credit cards. These modules use the structures CCAUT, CCAUT_R, CCAUT_H and CCAUT_I.
I have started working with mySAP CRM 5.0. These 4 structures do not exist. I need to know what are the structures/tables in CRM 5.0 that perform the same functions as the above tables.
Thanks,
Chris Odom
Bose Corporation

One thing I can see is, you can assign function modules as checking rules at:
SPRO > Cross application components > Payment cards > assign checking rules
Another useful place is class CL_PCA_SECURITY. You can make some modifications here.
A program PCA_MASS_CRYPTING might also be relevant.
Hope this helps.
Regards,
Kaushal

MySAP CRM E-service

Hi all
Can anyone plz provide me a good technical documentation(except the Config guide and Installation guide from SAP)on mySAP CRM E-service?
Thanks and regards
Debolina

Hello Everybody,
please have a look to the Topic Brainstorming Discussion - Links to CRM Documentation. There you find direct links to the documentation you've requested. Because the information is avaliable there I will close this thread.
Regards
Gregor

Buying Center in Opportunity of mySAP CRM

Hi,
Please inform me in anybody work on opportunity Management in mySAP CRM. Our requirement is the partners maintain in Partner tab of opportunity needs to flow on buying center Tab Page.
But we were not able top find out any BADI or Function Module regarding the same. So never aware for completing this functionality do we need to write down any code or is there any configuration is available for the same. Please inform me in anybody work on opportunity Management in mySAP CRM. Our requirement is the partners maintain in Partner tab of opportunity needs to flow on buying center Tab Page.
But we were not able top find out any BADI or Function Module regarding the same. So never aware for completing this functionality do we need to write down any code or is there any configuration is available for the same.
If anybody work on this please let me know.
Regards,
Vrushali

hi, for partners to flow to the buying center you need to just configure. no need to write code.
I will let you know the transaction path and the way in a day.
thanks,
vivek

Searching for "Upgrade of mySAP CRM Field Sales Scenariou0094

Hello!
We're planning to upgrade from SAP CRM 4.0 SP4 Mobile Sales up to 4.0 SP11 (or perhaps 12 in a few month). Now i'm searching for the pdf "Upgrade of mySAP CRM Field Sales Scenario. Has the title changed? I didn't found it on the service marketplace.
Perhaps here's anybody reading who knows a download-link?
Thanks a lot in advance and best regards,
Ingo

Hello Ingo,
the documentation needed is in the car files that you can download for the mobile application; just go to service.sap.com/swdc -> entry by application CRM -> Scenario Mobile Client (or similar): there are two .car files for each SP, but you only need the target SP: Uncar them with (mobile/bin)sapcar -xvf (filename) and then you will get a documentation directory.
Otherwise just ask me directly.
Kai

MySAP CRM solution overview

Hello all,
Does anyone know where i can get information regarding MySAP CRM. I will be taking the "CRM Base Customizing" from the SAP academy but my company wants me to just get an overall feel for it at the moment. I have gone through the help.sap.com but its all an inforamtion overload. Any links to basic building blocks for SAP CRM, power points?
Thanks in advance.

Hi vick,
here's a little guidance if you want to check some info in help.sap.com.
For crm :
click help.sap.com -- then on the 'doccumentation' tab -- click 'mysap business suite' sub tab -- you can see on the left side 1st option CRM -- on the right side click on sap crm 4.0 english version.
u can also follow this link
http://help.sap.com/saphelp_crm40sr1/helpdata/en/1a/023d63b8387c4a8dfea6592f3a23a7/frameset.htm
u can get some basic info as well as advanced info here.
I hope this will help you.

Mysap crm adapter

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