Mysterious "BigPond Content" charges on iPad pre-paid data service

Every Sunday, at approximately the same time (17:30 or thereabouts) a mysterious BigPond Content charge of $9.95 appears in the Messages tab of the data usage area on the 24x7 app for that service. Does anyone have any idea what these might be for? The device is used by one of my family and has a minimum number of apps installed on it. This is burning up credit and hence the amount of available data.
Many thanks.

This sounds as though the service may have been used to sign up to a 'premium' service which bills directly to your account.
I would suggest jumping onto Live Chat and asking them for the service that is generating the charge, and then you can work towards having that subscription cancelled.
https://livechat.telstra.com/TCOM:Crowdsupport:Consumer

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I am trying to download the new episode of Game of Thrones on my iPad. We are currently travelling in Italy and have an unlimited pre- paid data plan with the Italian carrier Wind. When I try download the episode through iTunes I get an error message

Hi there, traveling through Italy with my iPad. Purchased a unlimited prepaid data plan with Italian carrier WIND. Has been working excellent, but when I try to download a new episode of Game of Thrones, I get an error message which says that I have to connect to a wi fi network or download the episode on my MacBook. Why can't I download using the microsim and prepaid data plan? Any help will be great thank you!

Unfortunately downloads larger than 20mbps require wifi due to most carriers having data limits. This "requirement" keeps people who are not familiar with data and what takes up a lot of data from going over.

Suggestion: Offer Pre-Paid Data usage that doesn't expire!

I'm paying the extra $150 for the 3G version because sometimes I want to use it when I'm out and about. But 90% of the time I'll be in a wifi area. So I don't want to pay a monthly fee for that.
I'd rather buy 250mb of data so I can budget it sparingly across a number of months.

When you think of it, no one offers a plan Like Apollo_13 describes. Your cable TV provider doesn't care if your TV was off all month. You'll still pay the 95 bucks. Your phone company doesn't care if your phone was off all month either. You must still pay the full contract cost. No Internet service provider charges by data usage. The rates are fixed and only vary by the speed of the connection you buy. Doesn't matter if you don't go online all month. I think it helps keep the cost down, actually. If we paid by amounts used, then the costs wouldn't be spread out as much and it would end up actually costing more on a per megabyte basis. You might save some money on a low usage month, but use it a lot and you'd be paying a lot more than the fixed rates currently applicable.

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My prepaid mobile broadband which I use on my home computer -After re-charging with the new deal - 16GB for 730 days - all I have left now is 5.99GB - after only 2 months!!There is no obvious reason for this, I now spend minimal time online, checking emails, internet banking, check Fb & that's it. I don't download music or movies, to afraid to watch any Youtube. Once/twice a week I make calls via Skype - max time 15mins.I have password protection on my modem, I have set my windows downloading/installing to manual. I have set my antivirus protection to "economy" - which was recommended to save chewing thru my data usage. I now wonder what's next to do???? Up until 6 months ago, this problem did not exist - I was able to complete 18mths of study, using the internet daily & doing massive research, downloading etc, then all has gone pearshaped!!! If anyone can provide advice - it would be much appreciated, thank you.

I have had exactly the same problem. Logged in on sunday to check emails and it took 1959Mb of my data and shut down my account. Reported it, still waiting. Went in to my local Telstra store and they phoned help (overseas) for me. They did not even have my current address so I could verify who I was. Afet half an hour I eventually got put back to an operator who asked me if I wanted to pay my account that was paid a week ago. If there were awards for disgusting customer service nobody would come near Telstra. In 2015 I have been without internet for 2 days now.

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Hi All,
Wife is booking a holiday to greece and I want to take my ipad with me.
Obviously I dont wanna pay roaming charges on the sim i use in the UK.
Does anyone know if you can get a pre paid data sim in greece for ipad 2?
If so, how do i get it and how much will it cost, network .... etc
Instructions also would be very much appreciated.
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I am experiencing a simular issue.
I have the Ipad with retina display. I had 4G working and then decided to change my credit card info (to a different charge card) on the ipad. As soon as I changed my credit card the 4G stopped working. I've done the network settings reset and that didn't fix it. I worked with customer support for over an hour today and they couldn't fix it, they said we need to replace the SIM card but I don't think they are right as it stopped working the second i changed my credit card #. Of course AT&T was successful in charging my new credit card... just not providing internet service...

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Depending on the device being used, Pre-Paid services can receive the following alerts and confirmations:
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Low credit alerts
Main balance expiry alerts (four days before expiry)
Bonus and Plus Pack low balance alerts
Account deactivation alerts (32 days and eight days before the service is deactivated)
Change of Pre-Paid offer confirmations
Scheduled and automatic recharges
BlackBerry BIS subscription cancellation
Pre-Paid marketing messages
Global roaming alerts
Subscriptions and purchases, including MessageBank
Mandatory service messages
Occasional Telstra service messages
How to opt out of Pre-Paid SMS alerts and confirmations
While you can opt out, we strongly recommend you don't, as alerts and confirmations are a great way to stay on top of your balance and expiry dates.
To opt out, text the word 'stop' to 125 8884. This is a free service. You'll receive a confirmation message, but due to scheduling it may take up to 24 hours for all alerts to stop. Note, mandatory SMS notifications will still be sent.
These may include:
Mandatory confirmation of self-service options, e.g. recharges, change of offer and Plus Pack purchases
Pre-Paid marketing offers with a separate opt out
Mandatory global roaming alerts
MessageBank notifications
Occasional Telstra service messages
If you opt out of Pre-Paid SMS alerts and confirmations, you can still check your balance and expiry dates using your device or online. Find out more about Managing your Pre-Paid service.
To opt in again, call our Pre-Paid customer service team on 125 8880.
Change your contract details
Log in to My Account and edit your 'Personal Details'. Register for My Account to access all your account details in one place, recharge, check your balance, view your usage history, get tax statements and more.
View SMS messages using a mobile broadband device
Using USB devices, messages are sent to the Connection Manager. If you're connected using a Wi-Fi hotspot, access messages on your device at http://m.home
Check your device user manual to learn if it's SMS capable, or follow these steps:
Step 1
Connect your Pre-Paid mobile broadband device
Step 2
Type http://m.home into your browser
Step 3
Click the 'SMS' tab to see if you can view SMS messages

It doesn't address what I needed help with
I am in Malaysia with Telstra Long Life so I can receive my banking secure code when necessary from St George. However, it never arrives in time, if at all. So basically the service is useless for me and I have wasted $80. What can be going wrong and how can i ensure I receive a bank secure code sms in time that I can use it before the banking website cuts it off?
I also cannot see on the My account page where I can get the online help. I think this should always be in the bottom corner of the page as I have spent ages looking for it - depending where you are on Telstra's site, sometimes it is there and sometimes not. VERY confusing.
Thank you Janet Mills

Exposure of BI Content/Generic DataSources in Data Services XI 3.x

We were told by SAP Business Objects personnel back in May 2009 that SAP DataSources (standard content and generic) would be exposed in SAP Business Objects Data Services XI 3.2. We have recently upgraded Data Services, in a sandbox environment, to XI 3.2 and found that this isn't there.
After pinging some others that we know at SAP, we're now hearing that this won't be available until SP4. Is this correct? Right now, the unrestricted shipment version is SP0 and we're wondering if it truly is SP4 or SP0 FP4 when then is scheduled to be in unrestricted shipment and when these are scheduled to be released for general customer consumption. Can anyone from SAP monitoring this forum comment?

Hi Dennis:
BW uses the business content extractors. In 4.0 Data Services will also use the Business Content extractors.
This does not mean BW customers have to start using Data Services; SAP is not replacing the connectivity between ECC and BW. Data Services is added as an option to the landscape and adds the option of accessing other 3rd party sources u2013 one single tool to extract data.
With Data Services, you have the possibility to consolidate extraction rules into one platform. You can also make sure you can load correct and clean data into target application with the data quality components of Data Services.
You just need to know the name of the extractor and connect. No ABAP programs are generated, making it easier to deploy and maintain.
Since you originally posted your question almost two years ago you might be aware of this but I think people visiting this forum in the future may find very useful information on the blog by Tammy Powlas.
SAP BusinessObjects Data Services - What is new in 4.0?
/people/tammy.powlas3/blog/2011/04/18/sap-businessobjects-data-services--what-is-new-in-40
Regards,
Francisco Milán.
Edited by: Francisco Milan on May 24, 2011 4:12 PM

Cant open web pages when connected to the internet via Telstra's Pre Paid WiFi has anyone else had the same issues works fine with BigPond WiFi

Cant open web pages when connected to the internet via Telstra's Pre Paid WiFi (this connection is working on other devices) has anyone else had the same issues, works fine with BigPond Wifi

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"my airport does not have an IP address and cannot connect to the internet!"
then after seconds it will goes back to the first message that
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i don't know whats going on now!
airport tab is not showing green color anyway! i'ts always in yellow!
i tried turning it on and off but nothing happen! HEEELLLLPP!!!!

I bought a second hand ipad mini without a simm chip. Can I buy one at the Verizon store and get a pre-paid plan?

I bought a second hand ipad mini without a simm chip. Can I buy one at the Verizon store and get a pre-paid plan?

IPad mini unless branded for Verizon use will not be accepted for prepaid use. Apple will tell you that the mini is compatable with all carriers, you simply walk into the carrier of choice and ask for a nano Sim.
You pop it in, you turn on cellular if not already on and follow the screen prompts to get you up and running. Its quite easy.
I found my wife's mini only functions on Sprint, T-Mobile and AT&T who I set up service with.
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Want to use telstra bigpond mobile wi-fi 4g as a pre-paid after finished 2 year contract

I have finished a 2 year contract and post paid plan on a Netgear aircard 760s and want to use it as a pre-paid but have been told it will not work with a pre-paid sim card. But looking up your websit for pre-paid mobile modems and it is included in the list of modems. Can I use a pre paid sim card in it or not?

If it is a BigPond plan you had then it will not work correctly if at all as the 'BigPond devices will only work on the Telstra network and with a BigPond plan', if it was a Telstra plan then it would work as these are a normal phone service.
Easiest way to tell them apart is on your bill a BigPond one will have an email address, a Telstra one will have a mobile number... otherwise the main difference is that the BigPond one is shaped/slowed and the Telstra one has excess data.
You can in theory have the BigPond ones unlocked to work with Pre-Paid however as their firmware is optimised for the BigPond service it may still not work correctly.

Mini iPad USA connection to 4g network pre paid card

I am not able to load pre paid AT & T on a mini IPad purchased some weeks ago in the Apple Store at Chadstone Melbourne Australia. The Imei number for mini i pad 99 000239 853187 9 I have been to AT&T store and a Apple store in San Diego after 3 hours we all gave up Can you please explain why the llatest IPad in Melbourne will not work on the US 4g network with a pre paid card

If you mean LTE, AT&T uses different bands for LTE than does the carrier in Australia, so you will not be able to connect to AT&T's LTE network with your Australian iPad.
As to a "prepaid SIM", I'm not aware of AT&T offering a prepaid SIM that works in an iPad. Their prepaid solution is set up from the iPad itself and requires a US credit card. But perhaps I've just missed something, though I can find no mention of any other prepaid plan on the AT&T web site.
Regards.

Pre-Paid call and messaging charges

To find out, check our current Pre-Paid offers and rates.
To find the rates that apply to you, you'll need to know which Pre-Paid offer you're using. See more about how to check and change your Pre-Paid offer.

Re: Pre-Paid call and messaging charges
Hi, I have had a text telling me i only have under $5 of credit left, but i do have $21.53. sorry i am new to this and do not understand.also what is freedom credit.
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Will the iPad Mini or Air allow me to insert a pre-paid Internet mini chip when not connected to WiFi

I have a pre-paid Internet chip for my current tablet (not Apple). I use this when I am travelling. I do not want to go onto a plan

yes, if you had a micro sim and had got some data plans in it, then go head---your ipad can use the cellular internet.

Using my Aussie iPad in the U.S...what pre-paid sim over there?

Hey there, what should I do about using/getting a pre paid sim for my Aussie iPad in the U.S.A?
Regards,
Chris

Read through this thread for your various options:
https://discussions.apple.com/message/16982049#16982049

How do I turn off billing information it's not letting me select none my daughter put a pre paid visa in and now I can't down load anything on my iPad

How do I take off billing information my daughter put a pre paid visa in there and now I can down load nothing

None for payment
http://support.apple.com/kb/TS5366

Mysterious "BigPond Content" charges on iPad pre-paid data service

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