Mysterious Missing Files
Has anyone else had files that show up in recent items not accessible becuaes the file has gone missing????
This has happened three times now, and I am not sure what is going on. Any ideas?????
Using VISTA
T61
happens to documents and photos.
Most Commonly happens to files with shortcuts on desktop
Derek
On what drive are you storing the media and render files? Are other files on the same drive still OK? Have you tried recapturing the media? If so, what happens?
At the same time that the files disappeared, the render files also somehow went offline<<</div>
To me, that's a big clue that something may be going bad with the drive itself. I'd recommend running Disk Warrior to check it.
as well as how I can repair that damaged video file so that I can see if that is possibly the video I am looking for<<</div>
Is it the same file name that you assigned it when you captured it and is it in the appropriate project folder on your capture/scratch drive? If not, it probably ain't the file you're looking for. If it is corrupted, just recapture ... after you've verified the condition of the drive.
-DH
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Time Machine and Excel Missing File
Hello, this is my first posting here and I would appreciate some help.
An important Excel file of mine just disappeared both on my hard drive as well as on my Time Capsule backup, which is really puzzling me. Here are the facts:
1. I am using an iMac, running Mac OS X 10.5.8, with Excel:mac 2008 version 12.2.7. I religiously update both my OS and applications, so they are both up to date
2. Within Excel, if I go to File/Open Recent, there is a dropdown of recently opened files. The missing file is shown there but the "xlsx" tag is missing on that name, oddly. The other files (which are all still there) still have the "xls" or "xlsx" tag. When I click on that file, I get that error message that the file cannot be found
3. I then opened up my Time Machine on my Time Capsule and went scrolling back in time, and really weirdly, this file is missing in every version of backup. My Time Machine has the default backup of hourly for the past 24 hours, daily for the past month, and weekly before. I went into the folder where I kept the file all the way back to July (when I got the Time Capsule) and this file is missing from EACH backup. All other files are there.
I work on this file every day and I tend to keep it open on iMac. Usually when Excel crashes or something, it reloads with a recovered version but Excel hasn't crashed recently. I worked on this file as recently as yesterday and saved it in the same place where I've been saving it for the past several months.
OK, what's changed from yesterday to today? Last night when I updated my software there was an update from Microsoft for a security patch. Could it have detected a virus in this file and deleted this file from my hard drive and then from each and every backup in Time Machine?
The second change was that I selected "Back Up Now" for the first time on Time Machine last night after that patch. I usually had Time Machine run automatically, but while I was updating, I decided to do a forced backup. Could this forced backup have deleted all prior instances of this file if it was missing on my hard drive then?
This file is important to me, does anyone have a suggestion as to how I can retrieve it? I thought having Time Capsule would save this kind of headaches. I did a search within the backups, in case the file mysteriously "moved", but the file is just plain missing on all backups and on my hard drive. To make things worse, I Emptied my Trash last night, so I can't see if it is in there. Though, I didn't delete the file.
Thanks for any help!NewMacxUser2010 wrote:
Hello, this is my first posting here and I would appreciate some help.
Hi, and welcome to the forums.
Could it have detected a virus in this file and deleted this file from my hard drive and then from each and every backup in Time Machine?
Seems very doubtful, especially since there are no viruses that run on OSX.
There is a small amount of malware, but you have to actively participate in getting it onto your Mac.
But . . . are you running any anti-virus software? Some of it does cause all sorts of problems on Macs.
The second change was that I selected "Back Up Now" for the first time on Time Machine last night after that patch. I usually had Time Machine run automatically, but while I was updating, I decided to do a forced backup. Could this forced backup have deleted all prior instances of this file if it was missing on my hard drive then?
No. A backup is a backup is a backup; they're all the same, no matter how they're started. And Time Machine only deletes things when it "thins" backups. Basically, it keeps all backups for 24 hours, except the first of each day, which it keeps for a month, and the first of each week, which it keeps as long as there's room.
So it's a bit unpredictable, but if a file is on your Mac for at least 24 hours, its backup will be kept for at least a month.
This file is important to me, does anyone have a suggestion as to how I can retrieve it? I thought having Time Capsule would save this kind of headaches. I did a search within the backups, in case the file mysteriously "moved", but the file is just plain missing on all backups and on my hard drive. To make things worse, I Emptied my Trash last night, so I can't see if it is in there. Though, I didn't delete the file.
I don't use Excel, so can't help much with specifics. Is it possible this is some sort of temporary file that's either never actually saved to disk, or is saved with a different name each time?
Are all your other, similar files in your backups? -
Exchange Server 2013 Missing file on ISO install Error Code 1603
Hi all, a mystery needs solving any suggestions much appreciated:
We are trying to install Exchange Server 2013 on Windows 2012 server.
The ISO File being used is: SW_DVD9_Exchange_Svr_2013w_SP1_MultiLang_Std_Ent_MLF_X19-35118
All preparation and requisites in place.
During Stage 2 Copying files, we receive an error code 1603 and installation halts.
The error states:
Installing product F:\exchangeserver.msi failed. Fatal error during installation. Error code is 1603. Last error reported by the MSI package is 'Source file not found: F:\Setup\ServerRoles\ClientAccess\Owa\prem\version\resources\themes\base\0\microsoft.o365.controls.timeline.mouse.css.
Verify that the file exists and that you can access it.'.
We have verified that the Path in the error is correct and exists BUT the file is not present within the 0 folder.
We have downloaded the ISO from our Action Pack resources twice and attempted 4 separate installations.
We have tried both Mailbox/Client Access and Mailbox only installations.
The missing file: microsoft.o365.controls.timeline.mouse.css. Hopefully the only file misisng???
Any ideas anyone, could we source a different ISO or copy of the file or ?????
Many thanks in advanceHad the same issue with Exchange 2013 SP 1 Downloaded as an ISO from the Volume License Center, installing on a new Server 2012R2 STD box. I found the equivalent file in another ISO but discovered it was just an empty CSS file. So the easiest way is to not
bother trying to find the file but: 1) open notepad, 2) set save to "All Files", and 3) save an empty CSS file with that filename then place it in the directory indicated in the path given in the error. (Make sure it saves as
a CSS and not as a TXT.)
I reran the install and it completed without issue. -
I had downloaded some files all to one folder created on my Desktop. I later transferred all these files and the folder to an external hard drive as a backup. I think-but am not certain-that I then dragged the folder and files from the Desktop to the Trash, and then emptied the trash. This is what I intended to do. In any event, the icon for this folder and its files no longer appears on my desktop.
I was recently looking for something else and did a "Find" based on "ending with" the same extension as these files referred to above, and lo, here appeared this folder with its files which I thought I'd deleted. The find window indicates the path to be the computername/Desktop/Foldername/filenames. However, if one clicks on the Tiger desktop icon and displays the desktop window, no files or folders appear there (which is what I expected, as I had removed everything from the desktop to the trash earlier as I indicated above.) If one closes all windows and looks at the desktop, only the hard drive icon appears there. Therefore, where ARE these files which appear in the Find window which say they are on the desktop but aren't? The files are indeed there someplace, too, as one can double-click them open and they are fully functional.
Is this a case of UNIX/OS X goofiness? Is there more than one "Desktop" in OS X? (I've never had something like this happen in the MacOS before all the way back to MacOS 1.x)!OK! This is odd and I don't see why it is happening! I can do what you recommend -- I had already done that even--but, I cannot get the Desktop enclosing folder to display: it disappears.
I can do a "find" and get a list of the files in the Spotlight window. At the bottom of the window I can see that the files are in "Folder A". I can see that Folder A is in a folder entitled "Desktop". I can see that this Desktop folder is on my internal hard drive (the only hard drive on this computer). From the nesting at the bottom of the window I can double click on the Folder A and get a finder window to open in the column view. This view shows that it is in the Desktop folder among all the other stuff listed in the left-most column, which otherwise shows the rest of the contents of the Hard Drive. However, if I do anything in this window, then the Desktop folder DISAPPEARS along with its listing of Folder A and the files in Folder A. If I click on the Desktop icon which appears on the left along with the typical Tiger icons there (Applications, Documents, etc.), then all that appears is the one other folder which is actually on my desktop and which I can use in a normal fashion, but it has nothing to do with this mystery Desktop which has my Folder A with my "missing" files.
Comprende? -
Hello to all-
Getting the missing file icon when the original files are in place. Verified it by "reveal in finder" and reveal in browser". Nothing has changed on the drive where the project and events folder are located.
I had some FxFactory effects on the clips, and uninstalled all the FxFactory plugins due to too many crashes. But the underlying media is still on my drive.
Any ideas are greatly appreciated.
Thank you.Hello Tom-
Thank you for your response. Now it's even a more bizare situation. The orange bar is above the footage, the render circle reads 100%, and when I select Render All from the Modify menu, nothing happens!
You are correct in that it is chromakeyed footage.
The mystery continues. I'm going to restart everything and see if the render begins. -
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Spotlight Indexing, Systemstats, Missing File, All After Mavericks Upgrade
Dear Mac Support Communities,
The upgrade to OS X 10.9.4 has crippled my computer.
My main question is: should I reformat, or should I wait for a patch to come out to solve whatever is wrong with Mavericks? I explain below.
Spotlight is constantly indexing. The mdworker is all over the place on the Activity Monitor—4% and then it explodes to 85% of CPU usage. Systemstats kicks in randomly (connected to spotlight perhaps?) and eats up 90% of my CPU and 3gigs of RAM. Time Machine takes AGES to backup.
I have not been able to stop Spotlight's endless indexing. I have moved my hard drive and my Time Machine backup into the 'private' filter in 'Spotlight Preferences.' I have also tried the "sudo mdutil -a -i off" trick to stop indexing altogether. But Spotlight Indexing goes "off" and then automatically turns "on" in Terminal. Spotlight carries on, and the computer performance is choppy.
I've run disk repair. First, I repaired permissions. Then I verified and attempted to repair the the hard drive. There is a missing file apparently, and I therefore must reformat. This is very first issue I've ever had with the hard drive since I bought the computer. Considering how awful Mavericks has been—I have been reading other Support Communities posts—I'm nervous about something going wrong, or that all these problems will persist after the reformat.
All of this has occurred three days after my upgrade to to OS X 10.9.4. I have heard of numerous people having problems with Mavericks. All similar problems concerning missing files, haywire spotlight, systemstats devouring any remaining CPU power and memory space, and slow Time Machine back-ups.
Anyone with the same problems? Care to theorize some solutions?
I have a late 2008, 15inch MacBook Pro., 2.53 GHz Intel Core 2 Duo, 8 GB 1067 MHz DDR3, running OS X 10.9.4 (13E28).
Cheers! I appreciate the help.Older Macs have more troubles under Mavericks. Considering the age of your Mac, it's not uncommon to start have hardware issues like drive failure.
To repair the drive you must boot from the Recovery Drive.
Boot into the Recovery Drive by holding down Command R when restarting.
Run Repair Drive and Repair Permissions using Disk Utility in Recovery.***
Next Reset Home Directory Permissions and ACLs following directions here This will serve two purposes. It will reset YOUR permissions. Not the same as Disk Utility reset permissions and it will cause Spotlight to re-index your drive when restarting.
Restart
Download and run the combo updater to refresh your OS X files.
OS X Mavericks 10.9.4 Update (Combo)
http://support.apple.com/kb/DL1755
MORE INFO ON WHY RUNNING COMBO FIXES ISSUES
Apple updates available from the Software Update application are incremental updates. Delta updates are also incremental updates and are available from Apple Downloads (software updates are generally smaller than delta updates). The Combo updates contain all incremental updates and will update files that could have become corrupted.
Combo updaters will install on the same version as they're applying--no need to roll back or do a clean install.
"Delta" updaters can only take you from one version to the next. For example: 10.9.3 to 10.9.4. If somehow the 10.9.3 is missing something it should have, and that something isn't changed between 10.9.3 and 10.9.4 it will still be stale after the delta update.
***If Disk Utility is unable to repair you will have to copy your data to an external drive first. Reformatting will erase the drive. You should have a backup regardless, if your data is important to you. Just like a seat belt and an air bag protect you in different ways when driving, you need both Time Machine and a clone for full protection. If you don't have an external drive for backup, I can give you some suggestions to get you started.
Both of these applications can be used to create a clone.
SuperDuper! http://www.shirt-pocket.com/
CCC http://www.bombich.com/download.html -
Hi,
I have a problem with Captivate 6 installation on Windows Server 2008 R2. I have 2 different scenarios where I tested but the result is same.
1- I used AMEE (Application Manager Enterprise 3.1) to create the installation Package to deploy through SCCM 2012.
Notice that the current package works fine on Windows7 (x86 & x64) but not on 2008 R2 due to an error after I try to launch Captivate.exe application.
The error states that there's a Missing file: libwinpthread-1.dll and if I copy and made a registration of this .DLL file then it sends another error saying: The Application was unable to start correctly (0xc000007b) so it never let me launch the application.
2- Now if I install the package directly from the Original sources(CD) without creating any AMEE package after completing the installation I still have the same error about the DLL missing file.
Is there any fix or workaround to install Captivate 6 on Win2008 R2 ?
Thanks in advance & kind regards.Wow, No replies so far !!
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I'm having a huge issue with itunes locating my missing files..and it's too many for me to locate 1 by 1..It says I'm missing over 3,000 songs and They are all in my music folder..What can I do to fix this issue? I've looked at all the tutorials on youtube and none of it works. I recently got a new computer and I Back-Up all my music and itunes playlist and I import it on my new computer with the new itunes and I go to play a few songs, it says I'm missing them I locate a few but it's still like 3,000 missing and again they are all on the computer and in one folder..Please Help !
I did that and nothing changed half my songs still have examination marks beside them
I also just tried dragging my folder of music int he playlist and it duplicated all of my songs? My playlist was at 5k now it's at 10k becuz of 3 duplicates of songs. Is there a way to delete multiple duplicate files? -
I downloaded some videos to Premier Elements 13 from an external hard drive but now the external hard drive is damaged. While setting up my new MAC the external hard drive was dropped and I have been told by an outside source they could not retrieve the files. It had 4 years of photos and videos on it. I remembered that I had downloaded some of the videos from the external hard drive (before it was broke) to Adobe Organizer 13 when I installed the Adobe 13 on my MACOS X 10.9.5. I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open these videos?
Any input is greatly appreciated!! I am sick over losing the videos and had a little hope on Adobe Organizer until I was unable to open them. I am thinking it is due to my external hard drive not being plugged in. I thought when I transferred from the external hard drive to Adobe 13 that it would be there without the external hard drive needing to be attached but maybe I did something wrong.
Thanks again for any help!!!!jnrmendonca
It had 4 years of photos and videos on it.
To what did your camera record those photos and videos - camera's internal memory, inserted memory card, other?
Any remote chance that the latter may still exist for you to use to download the camera files to your new external hard drive?
ATR -
Getting an error message about a missing file when I try to open Firefox
When I tried to open Firefox today I received a message about a missing file (Wrusr.ddl) and that Firefox was not able to open. I tried uninstalling and reinstalling but it did not work. I have no idea what that file is or where is went. I used Firefox 2 days ago and it was working fine. The only thing that changed between then and today was that I renewed my antivirus software but I definitely did not delete any files and I made sure that Firefox is allowed to access the internet. I've been using that same software (Webroot) with Firefox for years and never had any issues before today. Any help would be greatly appreciated! I have included a screenshot of the error message below.
hello angelag.132, the WRusr.dll file is part of Webroot SecureAnywhere - try to reinstall or uninstall that software.
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How to fix 'missing files' in Lightroom 4? [was: adobe lightroom 4]
Hi,
I have the scenario whereby all the images, I assumed, on my hard drive were as I imported to my catalogue. but it now appears that all of my images, are showing as previews but some are showing as 'missing files'. Attempts to reconnect are proving futile as the usual click on and find previous file location location point me to the 'c' drive with a request for the file name. On doing this, the 'C' drive doesn't appear to the have file name I require. Have I in-advertately scrubbed something? I have a lot of images of my grandkids, some of which I can delete but there is one particular image of my premature born grandaughter in the hospital I really need to keep.
I can't do any saving, moving of files whilst these question marks are in place, can someone help as this software, is not as user friendly as I first assumed. All I want is a simple walk thru explanation of saving images from a camera and sorting of existing HD files,(many from past shoots on different cameras), to enable me to sort into some kind of format.
Would it be a good idea to completely scrub all of my images from the 'C' hard drive, (I have a backup on my external deskstop drive), and start afresh?
I have a external drive connected to my laptop and all those images are showing ok with no missing file links. It's only the laptop internal drive that is showing the problem.
any help would be a bonus as the online youtbe video instructions don't answer my problem.Thanks Jim for your response,
I will upgrade to 5.3
Kind regardsEut van Berkum
Op woensdag 28 januari 17:04 2015 schreef JimHess <[email protected]> het volgende:
how to open NRW-files in Lightroom 4?I
created by JimHess in Photoshop Lightroom - View the full discussionThe only way to use those files with Lightroom 4 is to convert them to DNG using DNG converter 8.3 or higher. The camera wasn't supported in Lightroom until version 5.3. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7140310#7140310 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7140310#7140310 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Photoshop Lightroom by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. -
How can i view all the missing files in elements 12?
I have a very large catalog and there are now a few hundred files missing due to me moving or deleting them outside of elements.
Is there a way to display only the missing files in elements so i can work through them and decide to search for them manually or delete them from my catalog?
thanks for any help
LeeIf you are in Elements Organizer12, go to Find > All Missing Files
It will show all the missing files present in your catalog.
Thanks,
Anwesha -
Files disappeared from library, "missing" files not really missing
I had a folder with 3 files in different formats for each image. These were imported several days ago, grouped into stacks, captioned, tagged, etc. and synced to the files. They continued to exist in the library some time afterward, but today when I opened lightroom all of the jpg versions of all of the images and all 3 formats of one image in particular had vanished from the library. It did not claim that it could not find them on disk (and in fact the files *do* still exist on disk right where they should), they just didn't show up. I was able to re-import all of the jpg images without trouble, but for the other two formats of the one missing image, importing one of them fails because it "already exists in the library," and the other one is willing to import but then doesn't show up in the folder or the recently imported files list. When I try to synchronize the folder, it suggests that I import that file, but it never actually does. Since importing the jpgs, it also suggests that I remove 53 "missing" files, the number of jpgs imported. When I view the missing files in the library, it shows only 2 of the jpgs, one of which belongs with the files that will not import and neither of which is actually missing--they can both be synchronized just fine by clicking the little synchronize icon on the actual photo.
Does anyone know what's going on here and how I might be able to get the files that won't import back into the library? And how to be sure that files won't just go away on their own again?
Edit: to be clear, missing versions of files were definitely not stacked with the other ones and the "don't import duplicates" box was not checked when re-importing the ones that won't re-importI managed to get the photos that wouldn't import back in by deleting them directly out of the database and then reimporting them into lightroom. I'm a little concerned that they disappeared in the library view in the first place, though. Does this sort of thing happen often, and under what circumstances? I'm still in the free trial period and was very close to buying the program, but now I'm not so sure. If I'm using an application to manage my photos, I want to know that it's actually managing all of the photos I put into it and not randomly forgetting about them.
I'm still having the not-really-missing files problem, though. I think it may actually be because they got associated as "sidecar" files somehow and are now in there twice, once as the sidecar file and another time as a separate jpg image. I'm not really sure why only one of them shows up in the missing images view, I think it might be because I edited that one so it's in a slightly different state from the others? If there are any tips on how to resolve that state, I'm all ears, I'd like it to stop telling me I have 53 missing files when I don't. -
How do I find out where iTunes thinks missing files are?
I have several hundred "missing" files in my iTunes library but they are all actually on the computer. But I don't remember where the were previously. I add dozens of songs at a time to my library all the time and there is no Earthly way for me to constantly remember where they were before. I don't just want to reimport the files because I have several hundred playlists with these files and it would be completely stupid to edit them all one at a time when all I need to do is to move them back to where iTunes thinks they should be. So where is that? The Windows media player has a column that displays file location. Why doesn't iTunes? (This is so stupid. It makes things -not just this- so much easier when you have the file location in the music list in your music player.)
Is there a way to find out where iTunes thinks the missing files should be at?Chris CA wrote:
How do I find out where iTunes thinks missing files are?
The exclamation mark means ITunes doesn't think they are anywhere.
If you right click - get info on a song then view the Info tab, you will see where iTunes last used it from.
I'm not a newbie. I know quite a lot about iTunes. You sound like you don't though because if you did you would know that this is not true. If you "right click - get info on a song" (pressing cancel to the Locate popup) "then view the SUMMARY (not info) tab" you will see "Not Available" where the file location usually is. I wouldn't have asked this question if I hadn't gone through the steps already.
Thanks for trying though. Next time, please try the advice before you give it.
I add dozens of songs at a time to my library all the time and there is no Earthly way for me to constantly remember where they were before
You should not have to remember anything about where they were.
I agree.
Are you always moving them around?
When I install a new hard drive. Yes. I generally keep everything organized and I let iTunes keep the folder organized but several years ago I used windows media player to organize my media.
Frankly I don't know HOW the recent songs/videos/etc. go missing. But some do. Maybe I accidentally move a folder without realizing it. Mistakes happen. Then I need to move it back but since I didn't know I did it in the first place I can't possibly be expected to remember where I moved it from.
Do you have iTunes prefs -> Advanced Keep ITunes music folder organized ticked and Copy files to iTunes ... ticked?
*OF COURSE!* Again, I'm not a newbie.
I have several hundred playlists with these files
Why would you have several hundred playlists?
I don't mean to sound rude but you sound like an Apple fanboy. Are you trying to tell me how I should use my own program? The answer to the question is I am a salsa instructor/DJ and I am constantly adding songs and videos to my library. Every month I have various salsa events, classes and performances that I do. I use my iPhone for the music. I need to maintain the playlists because students/teachers/studios/clubs/bars/churches/etc. call me back and want a repeat of the great salsa night I gave them a year ago. Naturally my playlists are highly organized into folders. So, I still have them and I need them.
Apple has its own ideas about how people should use its stuff but everyone is unique and our needs therefore are unique too. Apple doesn't realize this and still wants us to do things "the Apple way" even though "the Apple way" only works well for people who want their hand held through everything. This is why I say you sound like a fanboy. You don't know my situation and question if I need hundreds of playlists. I do.
I just need an answer to the question.
Thank you for your reply though. It gave me hope, for a time.
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