Mystery user in source window of itunes

Hello,
while using my itunes a mysterious user appeared in my source column. the user "nancy's music" is in the column
and i cant clear it or edit its contents. there is some music listed in it. is this a virus of some sort. i dont know a nancy. how do i remove this and keep it from happening in the future?
thanks in advance.
Windows XP

Not Nancy, again. Nancy get's to everyone's iTunes sooner or later.....
Actually, you are picking up another user's iTunes via the network you are on. This could be someone in your actual network (say in a dorm), or on the same subnet (or something like that) on your high-speed connection (could be a neighbor).
Just go into your iTunes Preferences=>'Parental Control' tab and 'Disable Shared Music'.
Oh yeah -- say hi to Nancy from all the fellas!

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smbd version 3.0.28a-apple started.
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Hi,
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Please help me... TIA!

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http://support.apple.com/kb/TS1776?viewlocale=en_US
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http://support.apple.com/kb/HT2250?viewlocale=en_US
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Start>>Run>>Services.msc
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HT201413 I am running Windows 7, ITUNES 10.6.3.25. I am unable to see my Iphone/sync my iphone in Itunes. I have uninstalled all components of Itunes and downloaded the newest version to no avail. Please help.....Thanks

I am running Windows 7, ITUNES 10.6.3.25. I am unable to see my Iphone/sync my iphone in Itunes. I have uninstalled all components of Itunes and downloaded the newest version to no avail. Please help.....Thanks
I am attaching the Diagnostics data below:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron N7010
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0016AA9C0126E318
Current user is not an administrator.
The current local date and time is 2012-07-05 11:42:18.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod (5th generation) running firmware version 1.3
Serial Number: 8L643QK9V9R
iPhone 4 (CDMA) running firmware version 5.1.1
Serial Number: C8RG57F0DDP8
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

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64 bit Windows 7 Itunes 10.5 store not working

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Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron 620
iTunes 10.5.3.3
QuickTime 7.7.1
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 002EAD84036361B8
Current user is not an administrator.
The current local date and time is xxx
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.3.3 (x64) is currently running.
iTunesHelper 10.5.3.3 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {81DAE0D9-A8E7-418D-A08C-386B4561B2B7}
Description:    Realtek PCIe GBE Family Controller
IP Address:    xxx
Subnet Mask:    xxx
Default Gateway:    xxx
DHCP Enabled:    Yes
DHCP Server:    xxxx
Lease Obtained:    Sun Feb 26 22:49:54 2012
Lease Expires:    Wed Feb 29 17:19:08 2012
DNS Servers:    75.75.76.76
        75.75.75.75
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
SSL 3.0 Support:    Enabled
TLS 1.0 Support:    Disabled
Firewall Information
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.

I've removed PCTools from the reg.
Okay ... PC Tools has released an update for some LSP-related iTunes conflicts, so it might also be worth investigating that:
iTunes is not working correctly with PC Tools protection software installed

Replacement Shuffle Still Not Recognized In Windows Or iTunes

Hello everyone,
I was having the orange/green light issue and my 512MB shuffle was not recognized in Windows or iTunes 7.0.1. I contacted Apple and they replaced my shuffle - after I attempted all documented fixes and running the Shuffle Reset Utility.
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Does anyone have a fix for this? This has to be a Windows disk or driver issue.
Does anyone have a fix for this type of issue? It is obviously a Windows disk or driver issue.

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Hi, I have had a 5th generation iPod for 8 months now and have a big problem:
After I charged it in a wall plug, all the songs disappeared from my iPod. It has happened to me once in the past but the songs then reappeared... don't know how that happened. Now, songs are all gone and Windows and iTunes won't recognize my iPod. I have reset it and since then, the screen keeps changing from the main menu to the Apple logo and then back to the main menu. My iPod will then be recognized in Windows for a few seconds, while the main menu is displayed on the screen, and then disappear. I have put it into disk mode and only then will Windows recognize it, but not iTunes. I have then restarted the iPod Service via Computer Management but once I reset my iPod to remove it from the disk mode, it continued changing from the main menu to the Apple logo. Since the problem seems to be with my iPod and not with iTunes, I have not tried to delete iTunes and reinstall it.
Thanks for your help!!

this is the error message I get when I run an ipod diagnostics:
iPodService 7.0.1.8 is currently not running.
iTunesHelper is currently not running.
Current user is an administrator.
Connected Storage Devices:
IDE\DiskMaxtor6L160M0_________________________BANC1G10
Could not get bus type for CD, 50. Problem with installation of drive in Windows.
, Bus Address [0,0]
IDE\DiskMaxtor6V160E0_________________________VA111630
Could not get bus type for CD, 50. Problem with installation of drive in Windows.
, Bus Address [1,0]
USBSTOR\DiskApple__iPod___________1.62
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Intel(R) 82801GB USB Universal Host Controller - 27C8, PCI bus 0, device 29, function 0. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27C9, PCI bus 0, device 29, function 1. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CA, PCI bus 0, device 29, function 2. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CB, PCI bus 0, device 29, function 3. Device is working properly.
Intel(R) 82801GB USB2 Enhanced Host Controller - 27CC, PCI bus 0, device 29, function 7. Device is working properly.
IEEE 1394 Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller, PCI bus 5, device 5, function 0. Device is working properly.
OHCI Compliant IEEE 1394 Host Controller, PCI bus 5, device 0, function 2. Device is working properly.
OHCI Compliant IEEE 1394 Host Controller, PCI bus 5, device 2, function 0. Device is working properly.

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