N i p/Tuck Vanished ??????????????

Hi Can a Forum Mod ask the BTV boys & Girls why N i p/Tuck has vanished suddenly
1st Half of the Series is/was due to go off on 16th October and the 2nd half in mid November. But the entire series has gone. Not in A-Z, Search or Channels on Demand (WBTV)
Someone press "Delete" in error or were the end dates incorrect?
Either way someones mistakeso, if you could fix asap so I could watch the rest of the series that would be appreciated (or tell me you can't fix so I can make alternative arrangements)
Look forward to a resolution
Ta

Hi Dave1403,
Thanks for posting. I'll get in touch with the Vision guys and see what I can find out. If I get anything I'll post it here.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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My files vanished. Adobe does nothing...

I've marked this as a question in hopes that someone had this problem and found a resolution. I've waited nearly if not 3 months before going this route, but I'm absolutely disgusted with the support and so called escalation of my issue.
This is my last desperate attempt to get someone's attention... Sad. Never thought I'd be griping in public forums to get a response.
In short, my files vanished: I stored approximately $5000 worth of files in Created Cloud. These consisted of graphics I've purchased, licenses to accompany them, videos, after effect templates, and several client related files of work our company has performed. I've spent countless hours dealing with the adobe technical support, from basic to escalated to absolutely no resolve. I've had to repeat myself a ridiculous amount of times. Each support agent passes the buck to someone else, now eventually leading me to escalation.
Now for all of those to read, I'm going to entertain you with as much of these discussions as I can dig out.
A little background. A year or so ago I had adobe change my adobe ID to [email protected]. Previously it was under a gmail account. I was moving along with my work and noticed that the stupid annoying login window popped up when trying to open Dreamweaver. It stated that it couldn't find an account under my adobe ID. Support tells me there never was one under that ID. I use 1Password and have had this login and password saved for a long time. I use Adobe products daily. I'm not losing my mind.
Jumping into my support cases on adobe.com, I see that the chat history is not saved. I saved some of the later ones, so for now I'll share what happened.
Basically I finally gave up arguing with the agent. My ID mysteriously reverted back to the original gmail. I didn't change it back. They said it was never under a .me account. Arguing served no purpose at that point. It just continued to insult my intelligence. I signed into the gmail account and was able to open the software.
It was later/or before. I'm getting so confused now... I realized that all of my files in Creative Cloud were gone. Every ... single... one of them. Not the folders though. The folders, and all the child folders ( I had it very well organized ), like Photos, People, Places, Solid Objects, and so on. Web icons, graphics, videos, etc. All the folders there, but no files.
I started saving these transcripts. Here's one on:
February 17th, 2014:
info: You are now chatting with 'Gian'
Gian: Hello. Welcome to Adobe Technical Support.
Patrick: Hi Gian.
Gian: Hello Patrick.
Patrick: All my folders exist in CC, but all the files are gone, vanished. . a ton of money worth too. Illustrations I've purchased, and much more.
Patrick: I'm not sure how long they've been gone.
Gian: Could you be a bit more specific as to what happened?
Patrick: Okay. I dont' know what happened.
Patrick: I have a ton of organized folders
Patrick: Example:
Patrick: Photos / People, Places, Buildings, etc. all folders which were packed full of my stuff
Patrick: All the folders are there, but not a single file.
Patrick: I certainly didn't delete them.
Gian: May I know if you are able to login to your computer?
Patrick: I'm on my computer now.
Gian: Okay. May I know if only Adobe products are missing or everything is gone and your computer is empty?
Patrick: Adobe
Patrick: My creative cloud folder
Patrick: My creative cloud folder is there... and all the sub folders, but no files.
Gian: Okay.
Gian: Just to confirm, the files that you stored in Creative cloud are missing?
Patrick: Yes...
Patrick: all of them. Every one of them. The only thing that remains is the folders and child folders
Gian: Okay.
Gian: Patrick, please launch your CC Desktop application.
Patrick: It's open
Gian: Okay. Please look in Applications folder if you could find a folder called Creative Cloud Desktop?
Patrick: I'm on MAC.
Patrick: It's called > Adobe Creative Cloud
Patrick: Applications/Adobe Creative Cloud/Adobe Creative Cloud
Gian: Yes.
Patrick: Yes it's there.
Gian: May I know if you added any files to that folder or deleted any files from that folder?
Patrick: none. First time I even looked at it
Gian: Okay.
Gian: I am sorry for the miscommunication. please click on Finder and Go>Applications.
Patrick: ok
Patrick: yes the application is in there but it isn't called "Creative Cloud Desktop"
Gian: On the left side, could you locate a folder called Creative cloud files.
Patrick: yes
Patrick: In which I have lots of folders....
Patrick: but all the files in those folders are gone
Gian: May I know if you accidentally added/deleted any files/folders from there?
Patrick: Okay, please understand.
Patrick: I have a TON of folders, and sub folders
Patrick: I didn't go into each one and delete all the files in each folder.
Gian: Patrick. Please log on to www.creative.adobe.com.
Patrick: ok, there
Patrick: It's identical to what's on my computer. Just folders and child folders. NO files
Gian: Please sign-in it.
Gian: Click on files which comes before Download center.
Patrick: ok
Gian: You will find a folder, when you keep your mouse to it, it will say as view archived files.
Gian: Please click it.
Patrick: I saw two folders in there, and resotred them both
Patrick: but no files are in them either
Gian: Patrick, I am sorry to inform you that I need to escalate this case to our senior expert team.
Gian: They will contact you for resolving your issue.
Patrick: Ok please do so.
Patrick: I need my files ASAP. I have to have them... Thousands of dollars of money spent on those graphics.
Gian: May I have your contact number and appropriate time to call you?
Patrick:###-###-#### 9am - 9pm Central time any day of the week.
Patrick: When will I hear from someone?
Patrick: This is affecting my work, bigtime.
Gian: I am sorry for the inconvenience caused to you.
Gian: I will escalate the case. They will contact you soon.
Patrick: Ok thanks.
February 25th, 2014:
info: You are now chatting with 'Sumukan'
Sumukan: Hello! Welcome to Adobe Customer Service.
Patrick: Hi.
Sumukan: Hi Patrick!
Patrick: Just a heads up, I'm highly irritated at Adobe
Sumukan: I'll check and assist you with your tickets.
Patrick: Nothing personal.
Patrick: I've waited a week for a response from Adobe
Patrick: I think it's been a week
Patrick: All my files in CreativeCloud vanished, and I've been through this chat deal over it twice prior to now
Patrick: No one is fixing anything.
Patrick: Thousands of dollars of money spent on my graphics, videos and more.
Sumukan: I am sorry for the delay happened in your situation.
Patrick: All my folders are there but no one is getting back to me... No one is restoring my files. I didn't delete my files.
Patrick: I'm running a business. I can't work without them.
Patrick: Yet Adobe continues to bill me for CC membership without delay.
Sumukan: Let me check and assist you further.
Sumukan: Thank you for staying online.
Patrick: Yep
Sumukan: Patrick, your issue has been escalated and relevant team is working on the case and I our relevant team will contact you back via email as soon as possible.
Sumukan: I am sorry for the situation happened.
Patrick: Look, that isn't good enough. No response like "We are investigating" from that team... nothing.
Patrick: I'm running a business
Patrick: All our graphics, icons, videos, after effects stuff and more
Patrick: gone
Patrick: Being left out in the air with "We're working on it" doesn't cut it.
Sumukan: I apologize for the additional time this will take and look forward to a positive resolution.
Patrick: Right, and who knows when or if I'll get my files back.
Patrick: So what will Adobe do then?
Patrick: "Sorry... things happen"
Patrick: ?
Patrick: What is Adobe going to do for me, a long.. .LONG time customer.
Patrick: Like I said, nothing personal...
Patrick: This isn't good enough though.
Sumukan: Patrick, I'll escalate the case with priority so that our relevant team will get back to you as soon as possible.
Patrick: How long will this take to be resolved?
Patrick: Why have I not received a ticket confirmation?
Patrick: Why has no one gotten back to me to at least communicate?
Patrick: Why is this even close to acceptable? How could it be?
Sumukan: I am sorry Patrick, I escalated the case with priority and our relevant team will contact you within 2 to 3 business days and I'll send you notification regarding this conversion.
Same Day, later on:
Pushparaj: Hello! Welcome to Adobe Customer Service.
Pushparaj: Hello Patrick.
Patrick: hi
Pushparaj: How are you?
Patrick: I dont' know what is going on with Adobe.
Patrick: I'm horrible
Patrick: If you look at my chat history, I now have something to add to it
Patrick: 1. I contacted someone a week or so ago. All my files in CC disappeared
Patrick: Folders are still there but files are gone. vanished. I didn't delete them.
Patrick: Never heard back from anyone so I contacted again
Patrick: Today, I contacted a 3rd time
Patrick: Now, my adobe ID doesn't even work.
Pushparaj: I will help you with your issue.
Patrick: I can't sign
Patrick: can't sign in
Patrick: It's like I'm being erased in every manner
Patrick: So I tried my old email address and it's letting me sign in, but saying for me to activate a trial?
Patrick: I'm a paying customer.
Patrick: My adobe ID is supposed to be: [email protected]
Pushparaj: I am sorry for the inconvenience caused.
Patrick: But all of a sudden I cannot even use it...
Patrick: And again, all my files are missing. My creative cloud files.
Pushparaj: May I please have your email address registered with Adobe?
Patrick: Thousands of dollars worth of graphics, videos and things I've purchased over time that I decided to store in CC.
Patrick: [email protected]
Patrick: Which starting about 2 hours ago, doesn't work anymore... I have no idea why.
Pushparaj: Please allow me 3 minutes while I check the information for you.
Pushparaj: Thank you for staying online.
Patrick: yep
Pushparaj: I see that your issue was escalated to the relevant team.
Patrick: never got an email as promised
Patrick: But now I can't even open Photoshop or any adobe programs
Patrick: It's telling me to sign in
Patrick: but now all of a sudden, after that chat with whoever that was earlier, my adobe ID isn't working
Pushparaj: Patrick, we are still are still working on your issue.
Patrick: So now I can't even use the software?
Patrick: First, my files are deleted.
Patrick: Now I can't use the software because my Adobe ID is broken?
Pushparaj: May I know the error message that you are displayed when logging in to your Adobe account.
Patrick: The Adobe ID and/or password provided does not appear to be valid. Please try again.
Patrick: when I tried to reset ( which I shouldn't have to as I save my passwords )
Patrick: It said my email isn't associated with an adobe ID
Pushparaj: Thank you for the information.
Pushparaj: Just to confirm, do you have access to the email address?
Patrick: Yes
Pushparaj: I will send the reset password link to your email address.
Patrick: ok
Pushparaj: Please check your inbox.
Patrick: nothing
Pushparaj: Please check it after deleting the cookies of your browser.
Patrick: check what? Trying to sign in?
Pushparaj: I mean to check your inbox.
Patrick: I'm using a mail app
Patrick: That has nothing to do with cookies in my browser
Pushparaj: I am sorry, I was not informed that.
Pushparaj: Please refresh the page.
Patrick: no email
Patrick: It's saying that it isn't even an adobe ID
Patrick: but I've been using it for a long time
Pushparaj: Patrick, I will put your issue as higher priority and escalate the case to the higher team.
Pushparaj: They will contact you within 24 hours.
Patrick: so now I can't even use my software?
Patrick: first files, now software?
Patrick: oh my gosh...
Pushparaj: May I have the previous case number?
Patrick: That's just it... no one is giving me case numbers
Patrick: I'm not getting emails from adobe. I'm not getting ticket numbers
Patrick: Can you see the previous chat transcripts?
Patrick: I emailed them to myself
Patrick: I'm not getting phone calls
Patrick: emails
Patrick: nothing
Patrick: This is effectively shutting my business down
Patrick: My business revolves around Adobe software
Patrick: And you guys aren't doing a damn thing about it other than telling me you're doing something.
Patrick: So now I can't even open Photoshop, or anything.
Pushparaj: I understand your concern, Patrick.
Patrick: Telling me to sign in again.
Patrick: It's more than a concern
Patrick: This is absolutely absurd
Patrick: No one from adobe is doing what they say they're going to do
Pushparaj: I suggest you to use trial version software till then.
Patrick: No.
Pushparaj: I will provide you the link for you.
Patrick: I want someone to step up and do something
Patrick: I'm a paying customer and have been for a long time.
Patrick: Why didn't I get a ticket email?
Patrick: Why is my Adobe ID not even working now?
Patrick: Where are my files? All my folders and sub folders are there in Creative Cloud
Patrick: Who's going to fix that and when?
Patrick: I'm going to sit in this chat box until someone fixes my account. I'm absolutely fed up.
Pushparaj: I understand that you have been your customer for long time.
Pushparaj: We have a lot of cases to work on. So it is delaying.
Pushparaj: For you I will put the case as urgent priority and escalate it.
Patrick: I care about other people's cases, but that simple fact alone that there are so many open cases is a concern.
Patrick: There's no reason for me to not be able to sign into the software now.
Patrick: And I have to get this fixed.
Patrick: not later
Pushparaj: I suggest you to create an other Account and use software now. Till your issue get resolved, Patrick.
Patrick: You have to understand, nothing any of these chat agents tell me is being done.
Patrick: I'm not getting phone calls, no ticket confirmations, nothing.
Patrick: Once this chat is closed, I won't hear from anyone.
Patrick: This is how Adobe decides to run business now?
Patrick: Last chat, I was promised an email confirmation of the ticket.
Patrick: Did I get one? No
Pushparaj: I see that you have been waiting from 18th Feb.
Patrick: Sounds about right
Patrick: Even my fonts... all of it. all creative cloud
Patrick: Jeeesh this is ridiculous.
Pushparaj: I am really sorry, I too would have frustrated if I was in your place.
Patrick: Yep... but nothing personal with you.
Patrick: I'm just very angry.
Patrick: So I'm going to sit here until my issue is resolved.
Patrick: Can't you contact someone that can handle this?
Patrick: All of Adobe's resources and they're going to let me go for a week with these problems?
Pushparaj: Let me check this for you.
Patrick: Completely unacceptable
Pushparaj: Please allow me a minute.
Pushparaj: I apologize for the delay, it is longer than expected. Please allow me 3 more minutes.
Patrick: ok
Pushparaj: Just to confirm, have you tried changing the email address of your Adobe account?
Patrick: how can I change my email address when it isn't allowing me to use my Adobe ID to begin with?
Pushparaj: Do you have any other alternate email address?
Patrick: Now here's something screwed up. I can sign into Creative Cloud with my old email address "[email protected]" but this was changed many months ago to "[email protected]"
Patrick: However, it's telling me to launch a trial.
Patrick: And even stranger still, if I sign into CC with this old email address I can see my folders online, but still no files in them.
Pushparaj: I suggest you to login using the email address [email protected].
Patrick: But it isn't recognizing that I have a paid plan
Patrick: And if I try to sign into creative cloud desktop with this?
Patrick: it shows the spinner
Patrick: and then says you've been signed out
Pushparaj: I suggest you to login to Adobe account using the email address [email protected].
Patrick: I did... through a web browser
Patrick: I'm signed in
Patrick: What I'm saying is it won't let me in the creative cloud application
Pushparaj: I understand that. Now please try to sign in to Creative cloud account.
Patrick: I'm signed in
Patrick: with the gmail address
Pushparaj: Are you able to login with the gmail address without any issues?
Patrick: to creative.adobe.com yes
Patrick: But now the desktop software
Patrick: but not
Patrick: but not the desktop software
Pushparaj: Do you have access to your Gmail email address?
Patrick: yes
Pushparaj: I will sent the reset password link to your gmail email address.
Pushparaj: A reset password email has been sent to [email protected].
Patrick: to reset the password for the .me email?
Patrick: Why is "[email protected]" no longer my adobe ID?
Pushparaj: I see that is the issue.
Pushparaj: Please check the email address [email protected].
Patrick: I can sign into creative cloud "online" website with the gmail address
Pushparaj: Are you able to view your subscriptions?
Patrick: Yes
Patrick: however, I can't...
Patrick: Okay here are my steps now:
Patrick: On my computer, the little creative cloud icon on my MAC, at the top.
Patrick: I click on it
Pushparaj: Sure.
Patrick: It's prompting me to sign in
Patrick: I sign in with the gmail address now
Patrick: The spinner/loader displays like it's thinking
Patrick: then it says "You have been signed out"
Pushparaj: Thank you for the information.
Pushparaj: Please allow me 3 minutes while I check this for you.
Patrick: Another way to produce an error, I did the following:
Patrick: 1. Tried to open Adobe Illustrator CC
Patrick: 2. The Adobe sign in thing popped up
Patrick: 3. I entered the credentials
Patrick: 4. It asked me to agree to terms and conditions
Patrick: 5. It said, start your Illustrator trial
Patrick: 6. I said license this software
Patrick: 7. It's aksing me for a serial number
Patrick: which I don't have because I'm a cloud subscriber
Pushparaj: Thank you for the information.
Pushparaj: I see that this is a technical issue. I'll need to transfer this chat to the technical support team so that this issue is resolved in this first contact itself.
Patrick: what about my other problems?
Patrick: Is this where I don't hear from anyone?
Pushparaj: Yes, I think all your issues will be resolved after you sign in with the email address [email protected].
Pushparaj: Shall I transfer this chat.
Pushparaj: *?
Patrick: ok
Pushparaj: Thank you for confirming.
info: Please wait while I transfer the chat to the appropriate group.
info: You are now chatting with 'Mohammed'
Mohammed: Hello. Welcome to Adobe Technical Support.
Patrick: Hi
Mohammed: Hi Patrick.
Mohammed: Please allow me a moment while I look into your account & verify the details.
Mohammed: Thank you for staying online.
Patrick: No problem
Mohammed: As I understand that you are unable to sign in to the Creative Cloud desktop App as gets the Error "You've been Signed out", is that correct ?
Patrick: Correct.
Patrick: And while waiting to be transferred I uninstalled and reinstalled the desktop app
Patrick: still not working
Patrick: My account is a complete disaster. Not sure how much of the transcript you read
Mohammed: Thank you for confirming.
Mohammed: I'll be glad to check and help you with that.
Patrick: My adobe ID was: [email protected] and worked until about 3 hours ago.
Patrick: Now that adobe ID magically does not exist.
Patrick: So it let me sign into http://creative.adobe.com with my old ID which is [email protected]
Patrick: Pushparaj suggested I sign into the desktop application with the gmail address. and here I am
Mohammed: Thank you for the information.
Mohammed: As I checked, you have the subscription under : [email protected].
Patrick: Ok.
Mohammed: Adobe ID does not exists with the email address : [email protected]
Patrick: Okay lets stop there.
Patrick: It should exist.
Patrick: Matter of fact, I've used it for a long time.
Patrick: I even have it stored in my 1password program
Mohammed: It is not possible.
Patrick: I mean, media is my business.
Patrick: Yes it is
Mohammed: Adobe ID doesn't exists with the email address : [09:16:27] Mohammed: Adobe ID does not exists with the email address : [email protected]
Patrick: That's part of the mystery.
Patrick: I'm not insane here.
Patrick: Matter of fact... look at this:
Mohammed: I have checked with me resources, Adobe ID doesn't exists.
Mohammed: You have the subscription under : [email protected].
Mohammed: Please try to sign in with the Adobe ID: [email protected]. to creative cloud App.
Patrick: It doesn't work.
Patrick: Let me try to be clear, and I'm trying to be patient.
Patrick: When I first signed up for CC a year or so ago
Patrick: I used the gmail
Patrick: I later switched my adobe ID to "[email protected]"
Patrick: I receive my billing statements at the .me
Patrick: I've signed into teh app with .me
Patrick: It's saved in my 1password program under .me
Mohammed: I am sorry, you cannot change the subscription email address from one to another.
Patrick: You're not ...
Patrick: oh my gosh
Patrick: Do you have an email I can forward my receipt to?
Mohammed: You need to cancel the subscription from the gmail account and purchase it from me.com account.
Patrick: It has been .me
Patrick: I'm not some idiot
Mohammed: Would you like to resolve the Adobe ID issues or Activation issue ?
Patrick: I want you to listen to me for a moment and stop treating me like I'm a moron.
Patrick: I've been dealing with chat agents for a week now
Patrick: I'm absolutely frustrated
Patrick: I'm not some idiot that has no clue of software.
Mohammed: I certainly appreciate your patience in this process.
Patrick: I'm telling you that my Adobe ID has been .me for a long time.
Patrick: Just listen to me.
Patrick: you telling me it can't be done means nothing.
Patrick: I have been signing in and out of adobe with '.me" for a long time
Patrick: 3 hours ago it stopped working
Patrick: Cooincidentally shortly after my last chat
Patrick: several hours ago today
Patrick: Let me start over and give you the history.
Mohammed: I would like to transfer this chat to the appropriate Customer Service queue where we have experts available to help you on this issue as your purchase the subscription from me.com, will that be fine?
Patrick: I want to explain this. I'm tired of being passed around.
Patrick: This is a problem.
Patrick: You know the Creative Cloud files? The 20 or 25GB cloud?
Patrick: All of my files mysteriously disappeared
Patrick: not the folders or sub folders I created
Patrick: I contacted Adobe a week ago about it
Patrick: I contacted them yet again
Patrick: and today, a 3rd time
Mohammed: The issue which you are referring to for email address, is handled by our customer service team.
Patrick: My adobe ID worked today
Patrick: then 3 hours ago, it's back on "gmail"
Patrick: But regardless, I can't sign into the desktop app with teh gmail
Patrick: Isn't that a technical issue?
Mohammed: I will help you with the Sign in issues with the gmail.com account, is that okay ?
Patrick: Sure
Mohammed: Please click on Finder icon.
Mohammed: Click Go > 'Go to Folder' option from the Top menu bar.
Patrick: ok
Mohammed: Type /etc/ and press Go.
Patrick: ok
Mohammed: Open the hosts file, copy and paste the entire hosts file contents on this chat window.
Patrick: ## # Host Database # # localhost is used to configure the loopback interface # when the system is booting. Do not change this entry. ## 127.0.0.1 localhost 255.255.255.255 broadcasthost ::1 localhost fe80::1%lo0 localhost
Mohammed: Thank you.
Mohammed: Close the hosts file.
Patrick: ok
Mohammed: Choose Apple menu > System Preferences, and then click Network.
Patrick: ok
Mohammed: Choose the network that is currently connected to internet that can be Ethernet or Airport(Wireless).
Patrick: ok
Mohammed: Click on lock icon, enter the Administrator name and password.
Mohammed: Then click on Advanced button and click Proxies Tab.
Patrick: ok
Mohammed: Under 'Select a Proxy server to Configure'
Mohammed: Uncheck all the proxy check boxes, then uncheck 'Use Passive FTP Mode (PASV)'.
Patrick: they are already unchecked
Patrick: oh wait
Mohammed: Uncheck 'Use Passive FTP Mode (PASV)'.
Patrick: just unchecked use passive ftp
Patrick: ok
Mohammed: Then click on Apply Now button.
Patrick: ok
Mohammed: Now try to Sign in to Creative Cloud Desktop App.
Patrick: Nope
Patrick: Doesn't work
Mohammed: Okay.
Mohammed: Please click on Finder icon.
Mohammed: Click Go > 'Go to Folder' option from the Top menu bar.
Patrick: ok
Mohammed: Type /Library/ and press Go.
Patrick: ok
Mohammed: Open the Application Support folder.
Mohammed: Open the Adobe folder.
Patrick: o
Patrick: ok
Mohammed: Rename the STStore fodler to SLStore_old and OOBE folder to OOBE_old.
Patrick: ok
Patrick: there's also a SLStore_v1 in there
Patrick: should I do anything with it?
Mohammed: No, Patrick.
Patrick: ok
Mohammed: Open the SLCache folder.
Patrick: ok
Mohammed: Delete all the files and folder from SLCache folder.
Patrick: ok
Mohammed: Click Fidner > Click Go > 'Go to Folder' option from the Top menu bar.
Patrick: ok
Mohammed: Type ~/Library/ and press Go.
Mohammed: ~/Library/, Ensure there is ~ symbol in front.
Patrick: ok
Mohammed: Open the Application Support folder.
Mohammed: Open the Adobe folder.
Patrick: ok
Mohammed: Delete the OOBE folder.
Patrick: ok
Mohammed: Open the Applications folder.
Mohammed: Open the Utilities folder.
Patrick: ok
Mohammed: Delete the Adobe Application Manager folder.
Patrick: ok
Mohammed: http://helpx.adobe.com/content/dam/help/en/support/AdobeCreativeCloudCleanerTool.dmg
Mohammed: Download and Run the Adobe Cleaner Tool from the above link.
Mohammed: Let me know once it is launched.
Patrick: ok it's ready
Mohammed: Select Creative Cloud and click Clean Selected up button.
Patrick: ok
Mohammed: Select Adobe Application Manager and click Clean Selected up.
Patrick: it doesn't exist in the list
Mohammed: Close the Cleaner Tool.
Patrick: ok
Mohammed: Click here.
Mohammed: Open the above link and click Download button.
Mohammed: Download and install the Creative Cloud Desktop App from the above link.
Patrick: says page not found
Patrick: are you wanting me to download creative cloud installer?
Patrick: I have a fresh download from an hour ago while being transferred to you
Mohammed: http://creative.adobe.com/products/creative-cloud
Mohammed: Open the above link and try downloading it.
Patrick: says page not found
Patrick: I see
Patrick: it's a typo
Patrick: Needed products instead of product
Patrick: ok downloaded
Mohammed: Install the Creative Cloud Desktop App.
Patrick: ok should I try to sign in?
Patrick: its' done installing
Mohammed: Yes, please.
Patrick: A Creative Cloud Files folder exists that is associated with a different Adobe ID. You may create a new folder (old folder will be renamed) or merge the existing files with those of your current Adobe ID.
Patrick: Gives me the option: Merge or Creative new folder
Patrick: Told you it was working under my .me
Mohammed: Click Create new folder.
Patrick: either that or it's confused
Mohammed: Sign in and click on Apps tab.
Mohammed: Are you able to sign in and view all CC Apps tab in Creative Cloud Desktop App ?
Patrick: ok
Patrick: yes
Patrick: my fonts are gone though
Mohammed: Okay.
Mohammed: For File Sync and Font sync feature, you need to contact our Phone Support Team.
Patrick: support changed my adobe ID to .me months ago. Why is it switched back?
Patrick: It even recognized another adobe ID on this machine
Mohammed: Patrick, as I checked with my resources. Adobe ID doesn't exists with the email address :[email protected]
Patrick: This needs looking into.
Mohammed: You have the subscription with the Adobe ID : [email protected].
Patrick: I can forward you email confirmations
Patrick: I can show you. Can I sent screenshots through here?
Patrick: send
Patrick: Where do I send an actual support ticket to Adobe?
Patrick: I'm going to forward all my chat transcripts
Patrick: I know something is still "off" with my account. My files are still missing... something isn't right
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Mohammed: Patrick, would you like to use the subscription with the Adobe ID : [email protected] instead of [email protected] ?
Patrick: Mohommed, that isn't my point.
Patrick: I know something is "wrong" with my account.
Patrick: I'm missing thousands of dollars worth of files
Patrick: They were deleted/removed/vanished from my creative cloud folder
Mohammed: For File Sync and Font sync feature and issues, you need to contact our Phone Support Team.
Mohammed: They are the specialized team for this issue.
Patrick: I need to send a support "ticket" so I can forward all these transcripts
Patrick: Is phone the only option?
Mohammed: Please contact our Phone Support team to this issue.
Patrick: What's the number?
Mohammed: Yes, you need to contact via Phone support.
Mohammed: Please contact our phone support team at 800-833-6687 available from Monday to Friday, 5 AM to 7 PM PST.
These aren't all the chats... Just what I saved and had the email transcript sent to me.
Then I start getting email responses from an escalated team:
February 26th:
Hi Patrick ,
Thank you for contacting Adobe Technical support.
I understand that you are unable to locate the files and folders　in Creative Cloud account, I am glad to help you with this issue.
Patrick, we are working on this issue and we need Creative Cloud log file from your MAC to investigate this issue further.
I suggest you to follow the below steps to locate and upload the Creative Cloud log file.
Open Finder application.
Click on Go>Go to Folder.
Type ~/Library and press return key.
Then navigate to Application Support/Adobe/CoreSync folder.
Locate the file named CoreSync-yyyy-mm-dd.log and copy it to desktop, then attach the　log file to this case.
yyy:Year, mm:Month, dd:Date.
In case, if you are not able to attach the files to this case, then you can upload it using the below link.
https://adobeformscentral.com/?f=R0pCOuGg5GClJqqccaSBBQ

Just an update... A rep contacted me and we did a screen share. They were convinced that I wasn't full of <insert proper word here>. They promised to get back to me in a few days, and now? A few months later? Nothing.
Still no files. Still no correction... Still no nothing from Adobe.
The person I spoke to was kind, saying he'd make sure I got CC for free for a while...
Still though, no follow up.
Adobe, are you going to correct this or just let your customer suffer at your mistakes?

IPhone 5S: random reboot triggers vanished apps (Settings, Mail, Phone and more...)

For the last day or so, a high percentage of apps that I'd tried launching crashed instantly on my iPhone 5S with iOS 7.0.6. Reboot didn't help that problem. Facebook app, for example, still opens briefly and a second later crashes. Every. Time.
Cut to this morning when my phone rebooted itself randomly and upon returning, many apps had vanished including system apps including Phone, Settings and Mail as well as Tweetbot, Google Voice,Kindle and much more). None of these apps show up in Spotlight search at all. App Store has, for the apps that are missing (at least the few I spot checked) an OPEN button instead of download. But when I hit the OPEN button nothing at all happens.
I can't make calls. I can't check or send emails. I can't use many of the apps actually on my phone still. I can't reset even without my Settings app.
What happened and what do I do? Does this require a trip to my local Apple Genius? Never seen this before and I've had an iPhone sine day one.
Anybody? Thank you in advance for any ideas, advise and suggestions...

Thanks, Jim. Sadly this doesn't appear to be possible at this point. I can't restore my phone from iTunes as it asks me to turn off Find My Phone in my phone's settings app which is no longer an app accessible on my phone. Sigh.

Beats Audio completely vanished from my HP Envy 6 1010ea

I recently updated my ultrabook and the beats audio control panel completely vanished!
It was working fine before the updates (of which were 'recommended by HP')...
I can still switch the beats function on and off using fn+b but when I go to open the beats audio control it says start up file not found....
Any help?
This question was solved.
View Solution.

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56717.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, restart the notebook and let Windows fully load. Open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook again.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

My curser keeps on vanishing, when I don't move it for a second (vanishing not flashing)it only seems to happen in Firefox, I've tried pressing f7 to no avail

My curser/ pointer keeps on vanishing, when I don't move or touch my mouse for a second, it's vanishing not flashing it only seems to happen in Firefox, I've tried pressing f7 but it makes no difference. Please help it's driving me nuts

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

My contacts vanished when I was manually adding them on my Ipad 2. I use outlook contacts when I sync on ITunes. How can I fix this problem?

I'm having the same issue and I'm using outlook when synchronizing. However, I'm not sure if this is an Oultook vs. MobileMe deal. The thing is: I got my IPad 2, made sync with Itunes and got all contacts from my Outlook and when I was making few adjustments / updates to such contacts directly on my IPad 2 (without being connected to anywhere, the software crashed and the contacts simply VANISHED ! Please help me... I'm really concerned with that because now I have everything on my Outlook, but I gotta be able to update many contacts in events (for example, a meeting or a workshop) directly from my IPad, being away from my computer, and now I'm in total risk of simply losing them... I simply don't believe that a bug with totally affects the product reliability can't be simply solved!
Thanks in advance for your help!

Thanks for starting the thread clisfromSLC.
I am facing the exact same problem with my brand new ipad2. The addition of a single contact post a successful sync, caused the app to crash. Restarting the app did not get the contacts back. Neither did restarting the ipad itself.
I dont want to rely on the ipad now until I have a patch or OS update that corrects this issue. If I add several contacts and suddenly lose all of them, it's not something i really look forward to.
Can someone please help? Thanks so much.

On my Mac Pro, when I send emails, it always gives me the option of adding an attachment with a paper clip. Today, the paperclip has vanished. What do I do ?

On my Mac Pro, when I send emails, it always gives me the option of adding an attachment with a paper clip.
Today, the paperclip has vanished. What do I do ?
Simon

http://www.apple.com/support/mail

Input fields vanishing with mouseover

This bug seems to have started around FF14 and still persists to the latest version.
In forms, all input fields will show as expected on page load. Then, when you move your mouse across the fields, some (but not all) will vanish and reappear, seemingly randomly. This occurs with both input text and select form elements. You can still type in the text field or select options from the drop-down but it is challenging to do so as the elements do not appear properly.
Some possible, but inconsistent, fixes are applying styles with specific pixel font sizes, and setting background colours on the form elements.

I'm having the same issue as JennyWren. I've tried the suggestions by cor-el, unfortunately nothing has worked for me either.
Are there any other suggestions out there?
I will keep on working on this and update this thread when I come across some sort of solution... I have this strange suspicion that the answer lies in some dark CSS.

Table of Contents vanishes when trying to update or regenerate in CS6

I'm working with InDesign CS6 on Windows 7 Pro 64-bit
This is an old, legacy document. Today, I needed to remove two pages, so of course, I need to update my table of contents and index. I had no problems with the index - it regenerated just fine. The TOC is another matter. I clicked Layout > Update Table of Contents. I got the message stating that the contents was updated. However, what actually happened was the TOC text vanished! And, it actually is gone because I can see two empty paragraph markers where the TOC used to be. I've tried regenerating it instead of doing the update. Same result - it's gone.
I'm still fairly new to InDesign, so I'm not sure what I can do to troubleshoot this. Any suggestions would be appreciated.

Sounds like ID doesn't think there are any paragraphs with the style names you've selected for inclusion.
But I'm not a fan of direct conversion of legacy files because these sorts of things, or worse, happen a lot. Try this: Remove minor corruption by exporting

5.1 Option has vanished from Creative volume control...

I have Creative's 5800 5.1 speaker system, and creative volume control on my computer. Used to be, I could just select 5.1 in the creative volume control settings and there you have it. Magically this seems to have vanished from the Speaker/headphone selection options leaving me only with 4.1 and 7.1 as options. Any idea why or how I may get the 5.1 option back?

Managed to answer my own question if you install the creative console launcher version 2.60.29 it installs the volume panel as well and you can then install the newer version of the console launcher which will uninstall the older console launcher but leave the volume panel in place. i would say one thing though i'm surprised creative seem to have removed this usefull add-on (volume panel) installer from the newest creaitve console launcher install as i find it a far better volume control than windows and would think they would ship it with all versions of the console launcher not just the older one avaliable for [email protected]

File from dock vanishes

Hi, I had a Documents file in the dock. I dragged it out of the dock to desktops and when I released it it vanished with an animated cloud of smoke. I cannot find it, it's gone. PLEASE HELP, I'm freaking out......

File or do you mean a folder named Documents? The action you took is the normal way to remove things off the Dock. If you really meant a folder, open your home folder, select the Documents folder, and drag it back to the Dock (standard way to put stuff there).

FCPX 10.1.3 Project vanishes when a new project is created in the same event

I've been working on avery complicated project all day with multiple layered clips with key frame animations, colour effects etc. All was fine until I opened a new project in the same event which I was going to use to create some effects sequences for the main project. When I went back to the original project it was empty. Tried the Undo function in case I had done anything stupid but it was greyed out. Went to the FCPX backups and the last file was almost 2 hours old but did not have any sign of this project. The only thing I have left is all the imported media.
Any ideas? Using FCPX 10.1.3. This is really annoying as all I have left is an h264 file of the almost complete project and it will be almost impossible to start from scratch.
Thanks for your attention

The edited project was 60 seconds making up an intricate title sequence involving 24 video segments and 48 png/ PSD files. Had a brain storm and was wondering if there is anyway the the project could move to another event so currently going through all the event folders on my FCPX edit drive. I just can't see how a project can just vanish.
Thanks for your suggestion.

In full screen mail, message count vanishes

I'm not sure if this is a Mavericks issue, or has always been an issue. When I use mail with the message viewer as a regular window, the count of messages in the mailbox I'm looking at shows in the window bar. But when I switch to full screen, the count vanishes. Am I missing something?

You're not missing something. When an app is made Full Screen, its title bar is removed. This is true for all apps; though most don't suffer from the loss of a feature the way Mail does.
If you want to see how many messages are in the currently-selected mailbox without leaving Full Screen, move your cursor to the top of the screen to reveal the Menu Bar, click on the "Window" menu and the very last item displayed in the dropdown will be the window title, which includes the message count in parenthesis. Alternatively, you can right-click (two-finger click if on a trackpad) on Mail's icon in the Dock, and it will show you the window name with the message count in parenthesis. Both options are less convenient than glancing at the menu bar, but at least you can remain in Full Screen.

Mail vanished after 10.5.6 update

all the mail has vanished. i have a back up of the mail files but mail app 3.5 (new build) does not work. can not quit mail app either.
any suggestions...

Date/Time: 2008-12-17 11:58:46 -0800
OS Version: 10.5.6 (Build 9G55)
Architecture: ppc
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Version: 3.5 (930.3)
Build Version: 1
Project Name: Mail
Source Version: 9300300
Parent: launchd [203]
PID: 1123
Event: hang
Time: 6.72s
Steps: 46
Process: Mail [1123]
Path: /Applications/Mail.app/Contents/MacOS/Mail
ADDRESS BINARY
00001000 /Applications/Mail.app/Contents/MacOS/Mail
002d0000 /System/Library/Frameworks/Message.framework/Versions/B/Message
00647000 /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0064f000 /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
00694000 /Library/InputManagers/Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
006c3000 /usr/lib/libmx.A.dylib
158c4000 /System/Library/Components/Ink.component/Contents/MacOS/Ink
15957000 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
159cc000 /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
16527000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
Process: kernel_task [0]
Path: kernel_task
ADDRESS BINARY
Thread id: 44ee7c
Thread id: 5ce4be0
Thread id: 5ce4838
Kernel stack:
1 semaphore_waitcontinue + 36 [0x36c3c]
1 lockhandoff + 428 [0x36104]
1 lock_setdestroy + 480 [0x35894]
1 clock_set_calendaradjtime + 296 [0xb3938]
1 _testPerfTrap + 556 [0xb5474]
1 volfs_vnodeopentries + 212 [0x371c14]
1 com.apple.driver.AppleMPIC (1.5.3) + 10536 [0x62220928]
1 com.apple.driver.AppleMacRISC4PE (2.0.4d9) + 22144 [0x59509680]
1 com.apple.driver.AppleMacRISC4PE (2.0.4d9) + 22196 [0x595096b4]
1 pmap_unmapsharedpage + 192 [0x99d40]
Thread id: 5ce4490
Thread id: 5ce40e8
Thread id: 5ce3d40
Thread id: 5ce3998
Thread id: 5ce3248
Thread id: 5f14be0
Thread id: 5f0eaf8
Thread id: 6039490
Thread id: 6039be0
Thread id: 5f123a8
Kernel stack:
2 _gGearPict + 2656 [0x3588a4]
2 semaphore_waitcontinue + 36 [0x36c3c]
2 lockhandoff + 428 [0x36104]
2 lock_setdestroy + 480 [0x35894]
2 clock_set_calendaradjtime + 296 [0xb3938]
2 _testPerfTrap + 556 [0xb5474]
2 volfs_vnodeopentries + 212 [0x371c14]
2 com.apple.driver.AppleMPIC (1.5.3) + 10536 [0x62220928]
2 com.apple.driver.AppleMacRISC4PE (2.0.4d9) + 22144 [0x59509680]
2 com.apple.driver.AppleMacRISC4PE (2.0.4d9) + 22196 [0x595096b4]
2 pmap_unmapsharedpage + 192 [0x99d40]
1 _gGearPict + 2436 [0x3587c8]
1 _gGearPict + 2256 [0x358714]
1 _gGearPict + 5740 [0x3594b0]
1 com.apple.driver.AppleUSBEHCI (3.2.5) + 20544 [0x5d10d040]
1 com.apple.driver.AppleUSBEHCI (3.2.5) + 20732 [0x5d10d0fc]
1 com.apple.driver.AppleUSBEHCI (3.2.5) + 59404 [0x5d11680c]
1 com.apple.driver.AppleUSBEHCI (3.2.5) + 59192 [0x5d116738]
1 com.apple.driver.AppleUSBEHCI (3.2.5) + 54868 [0x5d115654]
1 com.apple.iokit.IOUSBFamily (3.2.7) + 6512 [0x5ceeb970]
1 com.apple.iokit.IOUSBFamily (3.2.7) + 27920 [0x5cef0d10]
1 com.apple.iokit.IOUSBHIDDriver (3.2.2) + 12340 [0x63659034]
1 com.apple.iokit.IOUSBHIDDriver (3.2.2) + 11828 [0x63658e34]
1 wait_queue_pull_threadlocked + 0 [0x3f1e0]
1 clockgettimeofday + 372 [0xb32f8]
1 _cacheInit + 248 [0xaf7b8]
1 host_processorinfo + 372 [0x27a18]
1 semaphore_waitcontinue + 64 [0x36c58]
1 _aaFPopTable + 36 [0xb1024]
Thread id: 5f12ea0
Thread id: 5ce2750
Kernel stack:
46 clusterwrite + 4088 [0xdd9a4]
46 _suword + 48 [0x2a6950]
46 vnodepagein + 724 [0x2a657c]
46 updatepriority + 544 [0x301cc]
46 semaphore_waitcontinue + 64 [0x36c58]
46 _aaFPopTable + 36 [0xb1024]
Thread id: 6037ea0
Thread id: 5f0f998
Thread id: 5f0eea0
Thread id: 6038d40
Thread id: 5f14490
Thread id: 5f13248
Thread id: 5f10be0
Thread id: 5ce2ea0
Thread id: 5ce2000
Thread id: 5ce23a8
Thread id: 5f135f0
Thread id: 5f14838
Thread id: 6039838
Thread id: 6136490
Kernel stack:
46 rnlock + 68 [0x12d84c]
46 _suword + 48 [0x2a6950]
46 vnodepagein + 724 [0x2a657c]
46 updatepriority + 544 [0x301cc]
46 semaphore_waitcontinue + 64 [0x36c58]
46 _aaFPopTable + 36 [0xb1024]
Thread id: 5ce35f0
Thread id: 5f10838
Thread id: 5f10490
Thread id: 6135998
Thread id: 5f0fd40
Thread id: 61360e8
Thread id: 5f12000
Kernel stack:
46 is_io_async_method_scalarIstructureO + 296 [0x2ecd6c]
46 mach_port_movemember + 164 [0x24a04]
46 ipc_port_lookupnotify + 12 [0x1ef28]
46 semaphore_waitcontinue + 64 [0x36c58]
46 _aaFPopTable + 36 [0xb1024]
Thread id: 60390e8
Kernel stack:
46 com.firmtek.driver.FTATAVSC7174 (5.1.3) + 30264 [0x5d052638]
46 com.firmtek.driver.FTATAVSC7174 (5.1.3) + 30504 [0x5d052728]
46 ipc_hostinit + 72 [0x28234]
46 semaphore_waitcontinue + 64 [0x36c58]
46 _aaFPopTable + 36 [0xb1024]
Thread id: 6136be0
Thread id: 6037af8
Thread id: 6608838
Kernel stack:
46 rnlock + 68 [0x12d84c]
46 _suword + 48 [0x2a6950]
46 vnodepagein + 724 [0x2a657c]
46 updatepriority + 544 [0x301cc]
46 semaphore_waitcontinue + 64 [0x36c58]
46 _aaFPopTable + 36 [0xb1024]
Thread id: 7273248
Thread id: 6ae5248
Thread id: 6a425f0
Thread id: 6a183a8
Thread id: 7273998
Thread id: 6f100e8
Thread id: 7277be0
Thread id: 690f248
Kernel stack:
46 com.apple.filesystems.autofs (2.0.1) + 30996 [0x652f9914]
46 _suword + 48 [0x2a6950]
46 vnodepagein + 684 [0x2a6554]
46 psetinit + 56 [0x30278]
46 semaphore_waitcontinue + 64 [0x36c58]
46 _aaFPopTable + 36 [0xb1024]
Thread id: 690eea0
Thread id: 6f0e3a8
Thread id: 787bbe0
Kernel stack:
1 _zinit + 328 [0x3f9bc]
1 com.apple.driver.IOPlatformPluginFamily (3.3.1d0) + 40720 [0x63a6ff10]
1 com.apple.driver.IOPlatformPluginFamily (3.3.1d0) + 40068 [0x63a6fc84]
1 com.apple.driver.IOPlatformPluginFamily (3.3.1d0) + 41852 [0x63a7037c]
1 com.apple.driver.IOPlatformPluginFamily (3.3.1d0) + 37276 [0x63a6f19c]
1 com.apple.driver.PowerMac72PlatformPlugin (3.3.1d0) + 13360 [0x63a7c430]
1 com.apple.driver.PowerMac72PlatformPlugin (3.3.1d0) + 10240 [0x63a7b800]
1 com.apple.driver.IOPlatformPluginFamily (3.3.1d0) + 55360 [0x63a73840]
1 com.apple.driver.IOPlatformPluginFamily (3.3.1d0) + 57072 [0x63a73ef0]
1 com.apple.driver.IOPlatformPluginFamily (3.3.1d0) + 56468 [0x63a73c94]
1 com.apple.driver.AppleHWSensor (1.7.3d0) + 7468 [0x64aead2c]
1 com.apple.driver.AppleHWSensor (1.7.3d0) + 5980 [0x64aea75c]
1 com.apple.driver.AppleHWSensor (1.7.3d0) + 16504 [0x64aed078]
1 com.apple.driver.AppleAD741x (1.7.3d0) + 13564 [0x63a624fc]
1 com.apple.driver.AppleAD741x (1.7.3d0) + 12920 [0x63a62278]
1 com.apple.driver.AppleAD741x (1.7.3d0) + 5824 [0x63a606c0]
1 com.apple.driver.AppleI2C (4.0.0d2) + 7784 [0x61f6de68]
1 bin2bcddata + 16980 [0x340468]
1 com.apple.driver.AppleI2C (4.0.0d2) + 17692 [0x61f7051c]
1 com.apple.driver.AppleI2C (4.0.0d2) + 13868 [0x61f6f62c]
1 com.apple.driver.AppleI2C (4.0.0d2) + 13448 [0x61f6f488]
1 ipc_hostinit + 72 [0x28234]
1 semaphore_waitcontinue + 64 [0x36c58]
1 _aaFPopTable + 36 [0xb1024]
Thread id: 772bea0
Kernel stack:
2 _zinit + 492 [0x3fa60]
2 semaphore_waitcontinue + 36 [0x36c3c]
2 lockhandoff + 428 [0x36104]
2 lock_setdestroy + 480 [0x35894]
2 clock_set_calendaradjtime + 296 [0xb3938]
2 _testPerfTrap + 556 [0xb5474]
2 volfs_vnodeopentries + 212 [0x371c14]
2 com.apple.driver.AppleMPIC (1.5.3) + 10536 [0x62220928]
2 com.apple.driver.AppleMacRISC4PE (2.0.4d9) + 22144 [0x59509680]
2 com.apple.driver.AppleMacRISC4PE (2.0.4d9) + 22196 [0x595096b4]
2 pmap_unmapsharedpage + 192 [0x99d40]
Thread id: 5f140e8
Kernel stack:
2 _zinit + 492 [0x3fa60]
2 semaphore_waitcontinue + 36 [0x36c3c]
2 lockhandoff + 428 [0x36104]
2 lock_setdestroy + 480 [0x35894]
2 clock_set_calendaradjtime + 296 [0xb3938]
2 _testPerfTrap + 556 [0xb5474]
2 volfs_vnodeopentries + 212 [0x371c14]
2 com.apple.driver.AppleMPIC (1.5.3) + 10536 [0x62220928]
2 com.apple.driver.AppleMacRISC4PE (2.0.4d9) + 22144 [0x59509680]
2 com.apple.driver.AppleMacRISC4PE (2.0.4d9) + 22196 [0x595096b4]
2 pmap_unmapsharedpage + 192 [0x99d40]
1 _zinit + 328 [0x3f9bc]
1 com.apple.iokit.IOSCSIBlockCommandsDevice (2.0.5) + 25816 [0x629164d8]
1 com.apple.iokit.IOSCSIBlockCommandsDevice (2.0.5) + 16284 [0x62913f9c]
1 com.apple.iokit.IOSCSIBlockCommandsDevice (2.0.5) + 19512 [0x62914c38]
1 com.apple.iokit.IOSCSIBlockCommandsDevice (2.0.5) + 16484 [0x62914064]
1 com.apple.iokit.IOSCSIArchitectureModelFamily (2.0.5) + 23432 [0x596d6b88]
1 com.apple.iokit.IOSCSIArchitectureModelFamily (2.0.5) + 20960 [0x596d61e0]
1 com.apple.iokit.IOSCSIArchitectureModelFamily (2.0.5) + 12928 [0x596d4280]
1 com.apple.iokit.IOSCSIArchitectureModelFamily (2.0.5) + 6076 [0x596d27bc]
1 com.apple.iokit.IOSCSIArchitectureModelFamily (2.0.5) + 37472 [0x596da260]
1 _gGearPict + 8676 [0x35a028]
1 com.apple.iokit.IOSCSIArchitectureModelFamily (2.0.5) + 35488 [0x596d9aa0]
1 consops + 448 [0x3353f0]
1 updatepriority + 544 [0x301cc]
1 semaphore_waitcontinue + 64 [0x36c58]
1 _aaFPopTable + 36 [0xb1024]
SHARED FRAMEWORK AREA
ADDRESS BINARY
90003000 /usr/lib/libcups.2.dylib
9002a000 /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
90068000 /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
900ce000 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
900d2000 /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
900f1000 /usr/lib/libssl.0.9.7.dylib
9011c000 /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
9011d000 /usr/lib/libgcc_s.1.dylib
90129000 /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
9015b000 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
90175000 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
90181000 /usr/lib/libicucore.A.dylib
902ca000 /System/Library/PrivateFrameworks/DAVKit.framework/Versions/A/DAVKit
9030a000 /usr/lib/libresolv.9.dylib
9032a000 /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
90330000 /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
90366000 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
903a0000 /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
903ef000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
90972000 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
9098a000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
90ad5000 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
90ae2000 /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
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91a57000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
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920e1000 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
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942bc000 /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
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957ce000 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
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96b1c000 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
96bdf000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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96d62000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
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96e4b000 /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/Frameworks /CFOpenDirectory.framework/Versions/A/CFOpenDirectory
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N i p/Tuck Vanished ??????????????

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