N500 Bad Pool Caller

hi folks, having a bit of trouble with my N500. It's been crashing a lot lately with a blue screen and saying "Bad Pool Caller". any ideas? I thought it was an external firewire card, but I haven't used it in days, then I thought it was the wireless card but the error log didn't show much.
Also, Windows Update crashes every time I try to open it!

hi folks, having a bit of trouble with my N500. It's been crashing a lot lately with a blue screen and saying "Bad Pool Caller". any ideas? I thought it was an external firewire card, but I haven't used it in days, then I thought it was the wireless card but the error log didn't show much.
Also, Windows Update crashes every time I try to open it!

Similar Messages

  • Bad Pool Caller - Blue Screen of Death

    Windows Blue Screens of Death (BSoDs) happen whenever your computer encounters something it doesn’t know how to process, so it shuts itself down to prevent any damage. Sometimes BSoDs happen once and you don’t see them again when you restart — however, this isnt always the case and a BSoD may show up repeatedly.
    In this article we will look at issues causing a bad_pool_caller BSoD. What has happened is that a thread in the laptop's processor has made a bad pool request. This means that it’s asking to use resources that are unavailable, nonexistent, or in use by another thread. It could also mean that the pool header is corrupted — regardless of the particular error, it, like most BSoDs, is caused by driver issues.
    Drivers are what makes your computer work. Every device connected to your computer, and nearly every component inside it has a software driver that determines how Windows interacts with your device. When driver issues are encountered- which is fairly common on new operating systems like Windows 8 — it can cause a lot of problems, but, fortunately, sometimes there is an easy fix.
    Recently Connected and Installed Device
    Try to determine which device was last connected or installed before an error appeared. Often this can be a new peripheral device. Go to Device Manager (in the Control Panel) and find the driver for the recently connected peripheral device driver. From there, you can get Windows to search for updates, you can disable it, or you can uninstall it entirely. You can also disconnect the problem device and perform a system restore to before the device was connected and supporting software was installed.
    Recently Installed Program
    If your drivers aren’t the problem, a recently installed program may be the issue. If you can determine what program you installed that started this, uninstall it or perform a system restore to before the program was installed, and, after a restart, you should be good to go.
    System Restore
    Windows 7 and earlier
    Windows 8
    Any further issues that cannot be resolved may require your computer to be repaired.

    Every time we try to connect his Nano it causes the PC to crash with this Bad Pool Caller message.
    is the BADPOOLCALLER citing a specific file, Laurita? if so, what is it called? (exact spelling please.)
    if it's not citing a specific file, let's try getting a minidump to the Apple engineers for a look.
    To set up your machine to capture a minidump, right click on "My Computer", select "Properties", select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
    Find that file and send it as an attachment to this email address.
    in the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - the version of Windows you are using (mention service packs)
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • Memory Management, Crit Structure Corrupt, Bad Pool Caller, ntfs file system error

    So after freshly installing Win 8.1 I was happy, untill I started to play some games that I previously played on Win 7, I've started to get a whole heap of errors, I did have more written down but have lost the bit of paper they were written on. 
    Here are the list of errors I can remember.
    Memory Management, Crit Structure Corrupt, Bad Pool Caller, ntfs file system error
    Specs:
    Operating System
    Windows 8.1 Pro 64-bit
    CPU
    AMD Athlon II X2 250
    35 °C
    Regor 45nm Technology
    RAM
    6.00GB Dual-Channel DDR2 @ 400MHz (5-5-5-18)
    Motherboard
    ASUSTeK Computer INC. M3N-H/HDMI (Socket AM2 )
    40 °C
    Graphics
    SyncMaster (1440x900@60Hz)
    SAMSUNG (1440x900@60Hz)
    ATI Radeon HD 4800 Series (Microsoft Corporation - WDDM v1.1) (Sapphire/PCPartner)
    Storage
    698GB Western Digital WDC WD7500AAKS-00RBA0 ATA Device (SATA)

    Adam
    These are Related to
    atikmdag.sys ATI Radeon Kernel Mode Driver.  Yours is 2+ years old.  I would update to the newest driver available.
    Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Users\Ken\Desktop\A040614-65203-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    ************* Symbol Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
    Machine Name:
    Kernel base = 0xfffff803`be013000 PsLoadedModuleList = 0xfffff803`be2da9b0
    Debug session time: Mon Apr 7 00:35:03.785 2014 (UTC - 4:00)
    System Uptime: 0 days 0:08:48.334
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    * Bugcheck Analysis *
    Use !analyze -v to get detailed debugging information.
    BugCheck 3B, {c0000005, fffff80001cf7d73, ffffd0002305c470, 0}
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by : atikmdag.sys ( atikmdag+70d73 )
    Followup: MachineOwner
    0: kd> !analyze -v
    * Bugcheck Analysis *
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80001cf7d73, Address of the instruction which caused the bugcheck
    Arg3: ffffd0002305c470, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    Debugging Details:
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    FAULTING_IP:
    atikmdag+70d73
    fffff800`01cf7d73 8a040a mov al,byte ptr [rdx+rcx]
    CONTEXT: ffffd0002305c470 -- (.cxr 0xffffd0002305c470;r)
    rax=0000000000000000 rbx=ffffcf80021783a0 rcx=ffffcf8002334ff5
    rdx=0000307ffdccb010 rsi=ffffcf8004734470 rdi=ffffcf80021783a0
    rip=fffff80001cf7d73 rsp=ffffd0002305cea8 rbp=ffffd0002305cf00
    r8=0000000000000006 r9=0000000000000000 r10=0000000000000384
    r11=ffffcf8002334ff0 r12=0000000000000001 r13=ffffcf8004734470
    r14=0000000000000000 r15=ffffcf8004734470
    iopl=0 nv up ei ng nz na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286
    atikmdag+0x70d73:
    fffff800`01cf7d73 8a040a mov al,byte ptr [rdx+rcx] ds:002b:00000000`00000005=??
    Last set context:
    rax=0000000000000000 rbx=ffffcf80021783a0 rcx=ffffcf8002334ff5
    rdx=0000307ffdccb010 rsi=ffffcf8004734470 rdi=ffffcf80021783a0
    rip=fffff80001cf7d73 rsp=ffffd0002305cea8 rbp=ffffd0002305cf00
    r8=0000000000000006 r9=0000000000000000 r10=0000000000000384
    r11=ffffcf8002334ff0 r12=0000000000000001 r13=ffffcf8004734470
    r14=0000000000000000 r15=ffffcf8004734470
    iopl=0 nv up ei ng nz na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286
    atikmdag+0x70d73:
    fffff800`01cf7d73 8a040a mov al,byte ptr [rdx+rcx] ds:002b:00000000`00000005=??
    Resetting default scope
    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    BUGCHECK_STR: 0x3B
    PROCESS_NAME: csrss.exe
    CURRENT_IRQL: 0
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    LAST_CONTROL_TRANSFER: from fffff800025cf3d7 to fffff80001cf7d73
    STACK_TEXT:
    ffffd000`2305cea8 fffff800`025cf3d7 : ffffcf80`04734470 ffffcf80`04734470 00000000`00000000 ffffcf80`01f52450 : atikmdag+0x70d73
    ffffd000`2305ceb0 ffffcf80`04734470 : ffffcf80`04734470 00000000`00000000 ffffcf80`01f52450 ffffd000`2305cf00 : atikmdag+0x9483d7
    ffffd000`2305ceb8 ffffcf80`04734470 : 00000000`00000000 ffffcf80`01f52450 ffffd000`2305cf00 fffff800`025f48d3 : 0xffffcf80`04734470
    ffffd000`2305cec0 00000000`00000000 : ffffcf80`01f52450 ffffd000`2305cf00 fffff800`025f48d3 ffffcf80`04734470 : 0xffffcf80`04734470
    FOLLOWUP_IP:
    atikmdag+70d73
    fffff800`01cf7d73 8a040a mov al,byte ptr [rdx+rcx]
    SYMBOL_STACK_INDEX: 0
    SYMBOL_NAME: atikmdag+70d73
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: atikmdag
    IMAGE_NAME: atikmdag.sys
    DEBUG_FLR_IMAGE_TIMESTAMP: 4fdf9bbd
    STACK_COMMAND: .cxr 0xffffd0002305c470 ; kb
    FAILURE_BUCKET_ID: 0x3B_VRF_atikmdag+70d73
    BUCKET_ID: 0x3B_VRF_atikmdag+70d73
    ANALYSIS_SOURCE: KM
    FAILURE_ID_HASH_STRING: km:0x3b_vrf_atikmdag+70d73
    FAILURE_ID_HASH: {1ec4cdaf-008d-03dd-4ca9-ade1993441da}
    Followup: MachineOwner
    Wanikiya and Dyami--Team Zigzag

  • Please help me Solve Bad Pool Caller Error (Windows 8)

    I'm repeatedly getting "Bad Pool Caller Error" on my Windows 8 PC causing it restart again and again. Tried all I knew, nothing worked. However, I'm able to use the PC in Safe Mode (right now I'm on it). Here is the link to dump files (zipped),
    -https://onedrive.live.com/?cid=574E051B8481CE34&id=574E051B8481CE34%21231
    Thank you in advance,
    Anup Mehra

    AM
    For starters you need to update to win 8.1 ASAP and you need to either remove or update your PGP (Related to PGPsdk.sys PGP Software Development Kit NT Driver from PGP Corporation.) which is dated 2005 and can not possibly work in win 8.
    Then please run driver verifier to find the under lying issue
    These crashes were related to memory corruption (probably caused by a driver). 
    Please run these two tests to verify your memory and find which driver is causing the problem.  Please run verifier  first
    If you are over-clocking anything reset to default before running these tests.
    In other words STOP!!!  
    If you do not know what this means you probably are not
    1-Driver verifier (for complete directions see our wiki here)
    2-Memtest. (You can read more about running memtest here)
    Wanikiya and Dyami--Team Zigzag

  • Bad Pool Caller and Bad Pool Header issue

    Hi,I recently upgraded my system from Windows 8 to Windows 8.1. Since then it doesn,t start normally. Mainly give Blue screen with error Bad Pool caller, Bad pool header, Service Exception error, Driver corrupted expool. The system never hibernate or sleep. Please help. 

    Hi there
    Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that after upgrading to Windows 8.1 you are experiencing various BSOD errors. I am happy to assist with this. Did this start immediately after the upgrade to Windows 8.1, or was it shortly after? Checking online for those messages, I found suggestions about conflicting drivers, multiple antivirus programs in use. Here are a few examples I found from the Microsoft support forums. Something within may be of use to you. driver expool corrupted windows 8 - answers.microsoft.comBAD_POOL_CALLER error in Windows 8.1 -  answers.microsoft.comsystem service exception error blue screen - answers.microsoft.com It may also be useful to open your own thread on the Microsoft Forums, as often the experts there are looking for dump files to look for specific causes. I hope this helps.

  • Bad pool caller error help

    ive been getting these bad pool caller messages. it seems to happen when i open any torrent application (utorrent or bittorent). i put a link to the dump files below. i hope i did it correctly. please reply asap, thank you
    1drv.ms/1EqaHPJ

    ive been getting these bad pool caller messages. it seems to happen when i open any torrent application (utorrent or bittorent). i put a link to the dump files below. i hope i did it correctly. please reply asap, thank you
    1drv.ms/1EqaHPJ

  • Bad pool caller error

    Sir i have windows 8 32-bit professional. when i open specific hard drive location i.e local disk E it restart saying BAD POOL CALLER error. here is alink of skydrive where are my dump file please analyze it and answer me.....
    https://skydrive.live.com/#cid=899F33253DF40A69&id=899F33253DF40A69%21111

    it looks like Avast (aswSP.SYS) is the cause:
    BAD_POOL_CALLER (c2)
    The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arguments:
    Arg1: 00000000, The caller is requesting a zero byte pool allocation.
    Arg2: 00000000, zero.
    Arg3: 00000001, the pool type being allocated.
    Arg4: 6e557641, the pool tag being used.
    Debugging Details:
    BUGCHECK_STR: 0xc2_0
    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
    PROCESS_NAME: explorer.exe
    CURRENT_IRQL: 0
    LAST_CONTROL_TRANSFER: from 81e4f05d to 81e25b98
    STACK_TEXT:
    nt!KeBugCheckEx
    nt!ExAllocatePoolWithTag
    WARNING: Stack unwind information not available. Following frames may be wrong.
    aswSP
    SYMBOL_NAME: aswSP+2caf3
    Image path: \SystemRoot\System32\Drivers\aswSP.SYS
    Image name: aswSP.SYS
    Timestamp: Tue Oct 30 23:43:45 2012
    So update Avast or uninstall it, if there is no Windows 8 compatible version.
    btw, why do you use the checked Build (Built by: 9200.16384.x86chk.win8_rtm.120725-1247)?
    "A programmer is just a tool which converts caffeine into code"

  • Bad pool caller error on Windows 8

    Hi
    when i try to open a dvd file through cyberlink power dvd or try to play any video though power dvd ,blue screen appear with bad pool caller error.Here
    is my dump file can somebody help me solve it?
    https://skydrive.live.com/redir?resid=631D315AE22B5BD7%21172
    thanks in advance

    LN
    These were Related to
    atikmpag.sys AMD multi-vendor Miniport Driver from Advanced Micro Devices, Inc.  Yours is 2 years old.  I would install the newest driver available.
    If you continue to crash I would remove McAfee and use the built in defender in its place.
    ************* Symbol Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
    Machine Name:
    Kernel base = 0xfffff803`26613000 PsLoadedModuleList = 0xfffff803`268dfa20
    Debug session time: Tue Jan 7 11:29:25.189 2014 (UTC - 5:00)
    System Uptime: 0 days 0:03:21.104
    Loading Kernel Symbols
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : igdkmd64.sys ( igdkmd64+1612 )
    BAD_POOL_CALLER (c2)
    The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arguments:
    Arg1: 0000000000000099, Attempt to free pool with invalid address (or corruption in pool header)
    Arg2: fffff880042bfa28, Address being freed
    Arg3: 0000000000000000, 0
    Arg4: 0000000000000000, 0
    Debugging Details:
    BUGCHECK_STR: 0xc2_99
    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
    PROCESS_NAME: wmplayer.exe
    CURRENT_IRQL: 0
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    LAST_CONTROL_TRANSFER: from fffff80326c5d19c to fffff8032666d440
    STACK_TEXT:
    fffff880`1c5db1e8 fffff803`26c5d19c : 00000000`000000c2 00000000`00000099 fffff880`042bfa28 00000000`00000000 : nt!KeBugCheckEx
    fffff880`1c5db1f0 fffff803`267a90e9 : f617e594`f77ba7cd abf4526f`4068c80d 0821daac`4bda7310 c9b150af`c6357f79 : nt!VerifierBugCheckIfAppropriate+0x3c
    fffff880`1c5db230 fffff803`26885b39 : fffff880`042bfa18 fffff880`1c5db2e9 00000000`000000ff 76313c00`91136869 : nt!VerifierFreeTrackedPool+0x41
    fffff880`1c5db270 fffff880`04b00612 : fffff880`042bfa28 fffff8a0`09882e80 00000000`00000000 fffff880`1c5db6b0 : nt!ExFreePool+0xa6b
    fffff880`1c5db350 fffff880`042bfa28 : fffff8a0`09882e80 00000000`00000000 fffff880`1c5db6b0 fffff880`00004b80 : igdkmd64+0x1612
    fffff880`1c5db358 fffff8a0`09882e80 : 00000000`00000000 fffff880`1c5db6b0 fffff880`00004b80 fffff880`00000400 : atikmpag+0x32a28
    fffff880`1c5db360 00000000`00000000 : fffff880`1c5db6b0 fffff880`00004b80 fffff880`00000400 fffff880`1c5db380 : 0xfffff8a0`09882e80
    STACK_COMMAND: kb
    FOLLOWUP_IP:
    igdkmd64+1612
    fffff880`04b00612 ?? ???
    SYMBOL_STACK_INDEX: 4
    SYMBOL_NAME: igdkmd64+1612
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: igdkmd64
    IMAGE_NAME: igdkmd64.sys
    DEBUG_FLR_IMAGE_TIMESTAMP: 526eddae
    FAILURE_BUCKET_ID: 0xc2_99_igdkmd64+1612
    BUCKET_ID: 0xc2_99_igdkmd64+1612
    ANALYSIS_SOURCE: KM
    FAILURE_ID_HASH_STRING: km:0xc2_99_igdkmd64+1612
    FAILURE_ID_HASH: {3ffadce8-e9ff-ec0c-363d-6cfbdfbb1ba3}
    Followup: MachineOwner
    Wanikiya and Dyami--Team Zigzag

  • How to solve Bad Pool Caller issue (Windows 8.1)

    I have encountered blue screen Bad Pool Caller error on my Windows 8.1 today. It happened a couple times today. I don't know why this happen.
    Here is my dumps file of skydrive link.
    https://skydrive.live.com/redir?resid=72664CEADF63A3F5%211215
    Thanks a lot!

    RW
    It is never a good idea to have more than one active malware application as it leads to all sorts of instability and crashing.  This is your problem.  You have Kaspersky (in my opinion a leading cause of these) and Symantec (also a huge contributor)
    I would remove them both and use the built in defender of some other malware application.
    I would remove Kaspersky and use the built in defender.
    Kaspersky is a frequent cause of BSOD's.  
    http://support.kaspersky.com/downloads/utils/kavremover10.zip
    Symantec  is a frequent cause of BSOD's.  
    http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN
    Debug session time: Thu Feb 6 18:43:59.993 2014 (UTC - 5:00)
    Loading Dump File [C:\Users\Ken\SysnativeBSODApps\020614-41875-01.dmp]
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime: 0 days 0:22:40.705
    *** WARNING: Unable to verify timestamp for klwfp.sys
    *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
    *** WARNING: Unable to verify timestamp for kneps.sys
    *** ERROR: Module load completed but symbols could not be loaded for kneps.sys
    Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
    BugCheck C2, {7, 1205, 1e0, ffffe00001527878}
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]BAD_POOL_CALLER (c2)[/url]
    Bugcheck code 000000c2
    Arguments:
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 0000000000001205, (reserved)
    Arg3: 00000000000001e0, Memory contents of the pool block
    Arg4: ffffe00001527878, Address of the block of pool being deallocated
    BUGCHECK_STR: 0xc2_7_NDnd
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: 0xc2_7_NDnd_NETIO!_??_::FNODOBFM::_string_
    MaxSpeed: 2200
    CurrentSpeed: 2195
    BiosVersion = F.14
    BiosReleaseDate = 01/04/2013
    SystemManufacturer = Hewlett-Packard
    SystemProductName = HP ENVY m4 Notebook PC
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Debug session time: Thu Feb 6 18:20:37.094 2014 (UTC - 5:00)
    Loading Dump File [C:\Users\Ken\SysnativeBSODApps\020614-46765-01.dmp]
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime: 0 days 0:39:00.806
    *** WARNING: Unable to verify timestamp for klwfp.sys
    *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
    *** WARNING: Unable to verify timestamp for kneps.sys
    *** ERROR: Module load completed but symbols could not be loaded for kneps.sys
    Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
    BugCheck C2, {7, 1205, 0, ffffe0000c3c51c8}
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]BAD_POOL_CALLER (c2)[/url]
    Bugcheck code 000000c2
    Arguments:
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 0000000000001205, (reserved)
    Arg3: 0000000000000000, Memory contents of the pool block
    Arg4: ffffe0000c3c51c8, Address of the block of pool being deallocated
    BUGCHECK_STR: 0xc2_7_NDnd
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: 0xc2_7_NDnd_NETIO!_??_::FNODOBFM::_string_
    MaxSpeed: 2200
    CurrentSpeed: 2195
    BiosVersion = F.14
    BiosReleaseDate = 01/04/2013
    SystemManufacturer = Hewlett-Packard
    SystemProductName = HP ENVY m4 Notebook PC
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Debug session time: Thu Feb 6 17:26:36.420 2014 (UTC - 5:00)
    Loading Dump File [C:\Users\Ken\SysnativeBSODApps\020614-61921-01.dmp]
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime: 0 days 1:58:33.132
    *** WARNING: Unable to verify timestamp for klwfp.sys
    *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
    *** WARNING: Unable to verify timestamp for SYMDS64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMDS64.SYS
    *** WARNING: Unable to verify timestamp for kneps.sys
    *** ERROR: Module load completed but symbols could not be loaded for kneps.sys
    *** WARNING: Unable to verify timestamp for klflt.sys
    *** ERROR: Module load completed but symbols could not be loaded for klflt.sys
    Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
    BugCheck C2, {7, 1205, 3, ffffe000010880d8}
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]BAD_POOL_CALLER (c2)[/url]
    Bugcheck code 000000c2
    Arguments:
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 0000000000001205, (reserved)
    Arg3: 0000000000000003, Memory contents of the pool block
    Arg4: ffffe000010880d8, Address of the block of pool being deallocated
    BUGCHECK_STR: 0xc2_7_NDnd
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: 0xc2_7_NDnd_NETIO!_??_::FNODOBFM::_string_
    MaxSpeed: 2200
    CurrentSpeed: 2195
    BiosVersion = F.14
    BiosReleaseDate = 01/04/2013
    SystemManufacturer = Hewlett-Packard
    SystemProductName = HP ENVY m4 Notebook PC
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Debug session time: Thu Feb 6 15:27:20.675 2014 (UTC - 5:00)
    Loading Dump File [C:\Users\Ken\SysnativeBSODApps\020614-63265-01.dmp]
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    System Uptime: 3 days 22:11:14.531
    *** WARNING: Unable to verify timestamp for klwfp.sys
    *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
    *** WARNING: Unable to verify timestamp for kneps.sys
    *** ERROR: Module load completed but symbols could not be loaded for kneps.sys
    Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
    BugCheck C2, {7, 1205, 8a2baf8, ffffe00008a2bb88}
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]BAD_POOL_CALLER (c2)[/url]
    Bugcheck code 000000c2
    Arguments:
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 0000000000001205, (reserved)
    Arg3: 0000000008a2baf8, Memory contents of the pool block
    Arg4: ffffe00008a2bb88, Address of the block of pool being deallocated
    BUGCHECK_STR: 0xc2_7_NDnd
    PROCESS_NAME: System
    FAILURE_BUCKET_ID: 0xc2_7_NDnd_NETIO!_??_::FNODOBFM::_string_
    MaxSpeed: 2200
    CurrentSpeed: 2195
    BiosVersion = F.14
    BiosReleaseDate = 01/04/2013
    SystemManufacturer = Hewlett-Packard
    SystemProductName = HP ENVY m4 Notebook PC
    Wanikiya and Dyami--Team Zigzag

  • Bad Pool Caller on startup

    I'm getting a Bad Pool Caller and Bad Pool Header errors upon startup.
    I can't even get to the desktop or to Metro screen so I can't get any log or dump files.
    It started after I accidentally installed an older version of Norton Utilities which had compatibility errors. The PC reset itself and came up with a Blue Screen error. saying
    "Your PC ran into a problem and we need to restart, Just collection some data"
    Each time it immediately restarts.
    When I get to the Recovery screen I select advanced repair options, troubleshoot, Advanced Options, Startup options.
    I've tried safe mode and but it just keeps repeating the same thing.
    I also tried to Startup Repair but that failed too!
    I would love to get in to uninstall Norton. Can you give me any advise.

    You should first make sure that there is the latest drivers installed from the manufacturer's website.
    Have you chance to upload a memory dump to your SkyDrive drive that we can analyze what is going on?

  • Windows 8.1 Bad Pool Caller/Header

    Hello,
    I've recently been encountering these two errors at random intervals. I've Googled the solutions, but could not find a definite fix. I've run a crash dump and have this file:
    Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Bitmap Dump File: Only kernel address space is available
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*C:\Windows\symbol_cashe*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\Windows\symbol_cashe*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    Machine Name:
    Kernel base = 0xfffff802`0f48c000 PsLoadedModuleList = 0xfffff802`0f7562d0
    Debug session time: Sun Aug  3 00:16:14.168 2014 (UTC - 4:00)
    System Uptime: 2 days 2:10:01.968
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    *                        Bugcheck Analysis                                    *
    Use !analyze -v to get detailed debugging information.
    BugCheck C2, {b, ffffe000ae84fdd8, 0, ffffe000ae8501e8}
    *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for klflt.sys - 
    Probably caused by : NETIO.SYS ( NETIO! ?? ::FNODOBFM::`string'+797c )
    Followup: MachineOwner
    0: kd> !analyze -v
    *                        Bugcheck Analysis                                    *
    BAD_POOL_CALLER (c2)
    The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arguments:
    Arg1: 000000000000000b, type of pool violation the caller is guilty of.
    Arg2: ffffe000ae84fdd8
    Arg3: 0000000000000000
    Arg4: ffffe000ae8501e8
    Debugging Details:
    FAULTING_IP: 
    NETIO! ?? ::FNODOBFM::`string'+797c
    fffff800`1fe35f67 90              nop
    BUGCHECK_STR:  0xc2_b
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    CURRENT_IRQL:  2
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    LAST_CONTROL_TRANSFER:  from fffff8020f7224ce to fffff8020f5dffa0
    STACK_TEXT:  
    ffffd000`87a94068 fffff802`0f7224ce : 00000000`000000c2 00000000`0000000b ffffe000`ae84fdd8 00000000`00000000 : nt!KeBugCheckEx
    ffffd000`87a94070 fffff800`1fe35f67 : 00000000`00000000 00000000`00000000 00000000`00000002 fffff800`2052b5ea : nt!ExFreePoolWithTag+0x11ee
    ffffd000`87a94140 fffff800`203a7b6c : ffffe000`a5be4102 ffffe000`a8723ca0 00000000`00000001 fffff800`2052c165 : NETIO! ?? ::FNODOBFM::`string'+0x797c
    ffffd000`87a94190 fffff800`1fe04501 : ffffe000`aa9dc3d0 00000000`00000000 00000000`00000000 ffffe000`a5be4190 : tcpip!FlpReturnNetBufferListChain+0xbe38c
    ffffd000`87a941e0 fffff800`1fe013e7 : ffffe000`b2270030 00000000`00000000 00000000`00000000 ffffe000`aa9dc3d0 : NETIO!NetioDereferenceNetBufferList+0xb1
    ffffd000`87a94250 fffff800`202f6b5c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : NETIO!NetioDereferenceNetBufferListChain+0x2a7
    ffffd000`87a94310 fffff800`202f3b74 : 00000000`00000000 ffffe000`b2270030 fffff800`2046e180 fffff802`0f76a908 : tcpip!IppReceiveHeaderBatch+0x40c
    ffffd000`87a94440 fffff800`20410cf8 : ffffe000`a6ee1430 00000000`00000000 00000000`00000001 00000000`00000000 : tcpip!IppFlcReceivePacketsCore+0x6a9
    ffffd000`87a947c0 fffff800`2051defd : ffffe000`b2270002 ffffe000`a23ce610 ffffd000`87a94a99 ffffd000`87a8f000 : tcpip!IppInspectInjectReceive+0x148
    ffffd000`87a94820 fffff802`0f566256 : ffffe000`a35e6e00 fffff800`00000000 ffffe000`b2270030 fffff800`1fe3df4b : fwpkclnt!FwppInjectionStackCallout+0xe5
    ffffd000`87a948b0 fffff800`2052f62a : fffff800`2051de18 ffffd000`87a94a20 00000000`00000010 00000000`00000001 : nt!KeExpandKernelStackAndCalloutInternal+0xe6
    ffffd000`87a949a0 fffff800`21353f20 : ffffe000`a5be4190 ffffe000`a8723c00 01cfaed1`aa113400 ffffe000`a8723c00 : fwpkclnt!FwpsInjectTransportReceiveAsync0+0x2ea
    ffffd000`87a94ae0 fffff800`21354133 : ffffe000`a8723c00 00000000`00000080 ffffe000`a8723c00 fffff800`20f15110 : klwfp+0x4f20
    ffffd000`87a94b50 fffff800`21356902 : fffff800`00000000 ffffe000`00000000 00000000`00000000 00000000`00000001 : klwfp+0x5133
    ffffd000`87a94ba0 fffff800`20f2ef51 : ffffe000`a19ffa60 ffffc001`78175000 ffffe000`a34bc850 ffffe000`a26633f0 : klwfp+0x7902
    ffffd000`87a94bd0 fffff802`0f55b794 : fffff800`20f16d60 ffffe000`a5bbb880 ffffe000`a5bbb880 ffffe000`a1791040 : klflt!TmngReset+0xbd
    ffffd000`87a94c00 fffff802`0f5e65c6 : ffffd000`8552a180 ffffe000`a5bbb880 ffffd000`855363c0 00000200`00000000 : nt!PspSystemThreadStartup+0x58
    ffffd000`87a94c60 00000000`00000000 : ffffd000`87a95000 ffffd000`87a8f000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    NETIO! ?? ::FNODOBFM::`string'+797c
    fffff800`1fe35f67 90              nop
    SYMBOL_STACK_INDEX:  2
    SYMBOL_NAME:  NETIO! ?? ::FNODOBFM::`string'+797c
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: NETIO
    IMAGE_NAME:  NETIO.SYS
    DEBUG_FLR_IMAGE_TIMESTAMP:  5215f7e4
    BUCKET_ID_FUNC_OFFSET:  797c
    FAILURE_BUCKET_ID:  0xc2_b_NETIO!_??_::FNODOBFM::_string_
    BUCKET_ID:  0xc2_b_NETIO!_??_::FNODOBFM::_string_
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:0xc2_b_netio!_??_::fnodobfm::_string_
    FAILURE_ID_HASH:  {2004c761-2953-7123-0c48-7c23e2563df0}
    Followup: MachineOwner
    If anyone could potentially help me fix this error, it'd be greatly appreciated!

     We do need the actual log file (called a DMP file) as they contain the only record of the sequence of events leading up to the crash, what drivers were
    loaded, and what was responsible.  
    We prefer at least 2 DMP files to spot trends and confirm the cause.
    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask
    If you are using Blue screen view, who crashed, or a similar application, don't.  They are wrong at least as often as they are correct
    Wanikiya and Dyami--Team Zigzag

  • BSOD Bad Pool Caller Windows 8.1

    Hello,
    My problem is my laptop sometimes got the BSOD (that said about BAD_POOL_CALLER) when I connected my laptop to computer via WI-FI and it happened many times like 3 times until I used cable network and the problem is gone.
    Product name: HP Pavilion 15 Notebook PC. Windows 8.1 64-bit
    I can't verify my account so I don't know how to submit my dump file.
    Thank you
    PS: This is my dump file: http://1drv.ms/MPUQ7s

    Hi,
    After analyzing your dump file, I noticed that this issue is caused by network driver, please update it from manufacturer’s website to check the issue:
    Bug Check 0xC2: BAD_POOL_CALLER
    http://msdn.microsoft.com/en-us/library/windows/hardware/ff560185(v=vs.85).aspx
    The analyzed results:
    Debugging Details:
    FAULTING_IP:
    NETIO! ?? ::FNODOBFM::`string'+797c
    fffff800`01798f67 90 nop
    BUGCHECK_STR: 0xc2_99
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
    PROCESS_NAME: System
    CURRENT_IRQL: 2
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    LAST_CONTROL_TRANSFER: from fffff802ab8706a8 to fffff802ab351ca0
    STACK_TEXT:
    ffffd000`2147af88 fffff802`ab8706a8 : 00000000`000000c2 00000000`00000099 ffffe000`060c0f38 00000000`00000000 : nt!KeBugCheckEx
    ffffd000`2147af90 fffff802`ab3f28f5 : 00000000`00000000 00000000`00000000 ffffe000`06bfe240 fffff800`01770769 : nt!VerifierBugCheckIfAppropriate+0x3c
    ffffd000`2147afd0 fffff802`ab496451 : ffffe000`060c0f28 00000000`00000001 00000000`000000ff fffff800`01a927e0 : nt!VerifierFreeTrackedPool+0x41
    ffffd000`2147b010 fffff800`01798f67 : ffffe000`06be1b50 ffffe000`0461b040 ffffe000`0590b790 00000000`00000000 : nt!ExFreePoolWithTag+0x1181
    ffffd000`2147b0e0 fffff800`01924cb4 : 00000000`00000000 fffff800`01a9307d 00000000`00000000 00000000`00000001 : NETIO! ?? ::FNODOBFM::`string'+0x797c
    ffffd000`2147b130 fffff800`01767501 : ffffe000`0822e030 00000000`00000001 ffffe000`045b5d91 00000000`00000000 : tcpip!FlpReturnNetBufferListChain+0xd5c54
    ffffd000`2147b180 fffff800`017643e7 : 00000000`00000000 00000000`00000000 00000000`00000000 ffffe000`01ca0850 : NETIO!NetioDereferenceNetBufferList+0xb1
    ffffd000`2147b1f0 fffff800`0185355b : ffffe000`0137f000 ffffe000`0a498200 00000000`00000000 00000000`00000000 : NETIO!NetioDereferenceNetBufferListChain+0x2a7
    ffffd000`2147b2b0 fffff800`0185049a : 00000000`ffffffff ffffe000`01ca0850 ffffe000`0137f000 00000000`00000000 : tcpip!IppReceiveHeaderBatch+0x55b
    ffffd000`2147b3e0 fffff800`01985bd8 : ffffe000`05d5b610 00000000`00000000 ffffe000`0138d901 fffff800`024bd700 : tcpip!IppFlcReceivePacketsCore+0x68a
    ffffd000`2147b760 fffff800`01a926d5 : ffffd000`2147bb02 ffffe000`007f5310 ffffd000`2147ba99 ffffd000`21476000 : tcpip!IppInspectInjectReceive+0x148
    ffffd000`2147b7c0 fffff802`ab2bc3f9 : ffffe000`088fc2a0 00000000`00001f52 ffffe000`0457b820 ffffe000`0457b820 : fwpkclnt!FwppInjectionStackCallout+0xe5
    ffffd000`2147b850 fffff800`01aa36b6 : fffff800`01a925f0 ffffd000`2147ba20 00000000`00000010 00000000`00000001 : nt!KeExpandKernelStackAndCalloutInternal+0xe9
    ffffd000`2147b9a0 fffff800`021e7003 : ffffe000`0457b820 ffffe000`0998e010 fffff800`024d1500 ffffe000`0998e010 : fwpkclnt!FwpsInjectTransportReceiveAsync0+0x2ea
    ffffd000`2147bae0 ffffe000`0457b820 : ffffe000`0998e010 fffff800`024d1500 ffffe000`0998e010 ffffd000`21470002 : klwfp+0x5003
    ffffd000`2147bae8 ffffe000`0998e010 : fffff800`024d1500 ffffe000`0998e010 ffffd000`21470002 ffffffff`00000001 : 0xffffe000`0457b820
    ffffd000`2147baf0 fffff800`024d1500 : ffffe000`0998e010 ffffd000`21470002 ffffffff`00000001 fffff800`00000003 : 0xffffe000`0998e010
    ffffd000`2147baf8 ffffe000`0998e010 : ffffd000`21470002 ffffffff`00000001 fffff800`00000003 fffff800`00000000 : kneps+0x22500
    ffffd000`2147bb00 ffffd000`21470002 : ffffffff`00000001 fffff800`00000003 fffff800`00000000 ffffe000`01ca0850 : 0xffffe000`0998e010
    ffffd000`2147bb08 ffffffff`00000001 : fffff800`00000003 fffff800`00000000 ffffe000`01ca0850 fffff800`021e6e64 : 0xffffd000`21470002
    ffffd000`2147bb10 fffff800`00000003 : fffff800`00000000 ffffe000`01ca0850 fffff800`021e6e64 ffffe000`0998e010 : 0xffffffff`00000001
    ffffd000`2147bb18 fffff800`00000000 : ffffe000`01ca0850 fffff800`021e6e64 ffffe000`0998e010 ffffe000`088546d0 : CI!_guard_check_icall_fptr <PERF> (CI+0x3)
    ffffd000`2147bb20 ffffe000`01ca0850 : fffff800`021e6e64 ffffe000`0998e010 ffffe000`088546d0 fffff800`024d1540 : CI!_guard_check_icall_fptr <PERF> (CI+0x0)
    ffffd000`2147bb28 fffff800`021e6e64 : ffffe000`0998e010 ffffe000`088546d0 fffff800`024d1540 fffff800`021e71be : 0xffffe000`01ca0850
    ffffd000`2147bb30 ffffe000`0998e010 : ffffe000`088546d0 fffff800`024d1540 fffff800`021e71be 00000000`00000000 : klwfp+0x4e64
    ffffd000`2147bb38 ffffe000`088546d0 : fffff800`024d1540 fffff800`021e71be 00000000`00000000 ffffe000`0998e010 : 0xffffe000`0998e010
    ffffd000`2147bb40 fffff800`024d1540 : fffff800`021e71be 00000000`00000000 ffffe000`0998e010 00000000`00000080 : 0xffffe000`088546d0
    ffffd000`2147bb48 fffff800`021e71be : 00000000`00000000 ffffe000`0998e010 00000000`00000080 ffffe000`088546d0 : kneps+0x22540
    ffffd000`2147bb50 00000000`00000000 : ffffe000`0998e010 00000000`00000080 ffffe000`088546d0 ffffe000`004381b0 : klwfp+0x51be
    STACK_COMMAND: kb
    FOLLOWUP_IP:
    NETIO! ?? ::FNODOBFM::`string'+797c
    fffff800`01798f67 90 nop
    SYMBOL_STACK_INDEX: 4
    SYMBOL_NAME: NETIO! ?? ::FNODOBFM::`string'+797c
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: NETIO
    IMAGE_NAME: NETIO.SYS
    DEBUG_FLR_IMAGE_TIMESTAMP: 5215f7e4
    IMAGE_VERSION: 6.3.9600.16384
    BUCKET_ID_FUNC_OFFSET: 797c
    FAILURE_BUCKET_ID: 0xc2_99_NETIO!_??_::FNODOBFM::_string_
    BUCKET_ID: 0xc2_99_NETIO!_??_::FNODOBFM::_string_
    ANALYSIS_SOURCE: KM
    FAILURE_ID_HASH_STRING: km:0xc2_99_netio!_??_::fnodobfm::_string_
    FAILURE_ID_HASH: {b8049590-31d0-aee1-11c9-9114e4dbfddc}
    Followup: MachineOwner
    Kate Li
    TechNet Community Support

  • How To Solve Bad Pool Caller Error (Windows 8)

    help me please..
    I got problem, BAD_POOL_CALLER blue screen error
    here is link to my dump log file: https://skydrive.live.com/?cid=92CD16A9F5D29009&id=92CD16A9F5D29009!105
    thanks in advance!

    I got problem, BAD_POOL_CALLER blue screen error
    here is link to my dump log file: https://skydrive.live.com/?cid=92CD16A9F5D29009&id=92CD16A9F5D29009!105
    thanks in advance!

  • Blue screens BSOD bad pool header

    Hello so for the past 2-4 weeks I have been getting all the possible blue screens I can get ...I am not rly a rookie in heardweare/softweare problems but cant say I am an expert..So my problem started when I tryed to instal assassins creed unity...All
    worked fine game worked fine...till a point when pc shut down so I thought its the cpu overheating booted up...started the game again and here was where the hell started I was getting blue screen over blue screen so I thought its maybe the windows since it
    was like 6-10months old...Installed several versions of windows from windows 7 home to enterprise all were giveing me  blue's so I barrowe a new one from a friend a windows 7 ultimate installed it but the blue screen was still  there not so offen...wierd
    thing is sometimes the pc wont bsod but insted cut pc power from my mouse and keyboard...not from my headset which is on usb also ...and also cut the signal from monitor...so I started testing tested the vram the gpu...test the ram (not to long only like 2-3h)
    tested the hdd and ssd both came with 2 erros on start from hdd regenerator 2011...hd sentinel says they are ok and have over 1000 days of used...even swap the PSU but still getting the blue screen this is the error I see with blue screen viwer ntoskrnl.exe+75bc0...and
    also one unknowed and today got a bad-pool-header error any solutions...help?the problem is it can give me to bsod one after the other and they hours or even 1 days nothing all works fine

     We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers
    were loaded, and what was responsible.  
    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask
    Wanikiya and Dyami--Team Zigzag

  • Error Bad Pool Header

    I have had
    frequent crashes (windows 8)
    with the message Bad Pool Header
    Looks like tel something to do with
    the network card, it only happens
    when I'm using wifi and I'm a bit
    far from the router, with a slightly
    weaker signal.
    Is it related?
    What do I do to solve?
    My laptop is a Dell Inspiron
    14z.
    Thank you.

    Not a problem! Luckily, in this case, it appears that a kernel-dump won't be necessary.
    We have a few bug checks:
    BAD_POOL_HEADER (19)
    This indicates that a pool header is corrupt.
    BugCheck 19, {d, ffffe0000f4fc32f, c2fbebf7646c9270, 6c2fbebf7646c8d}
    ^^
    2: kd> !pool ffffe0000f4fc32f
    Pool page ffffe0000f4fc32f region is Unknown
    ffffe0000f4fc000 size: e0 previous size: 0 (Allocated) klpt
    ffffe0000f4fc0e0 size: a0 previous size: e0 (Free) Free
    ffffe0000f4fc180 size: e0 previous size: a0 (Allocated) klpt
    *ffffe0000f4fc260 size: d0 previous size: e0 (Allocated) *KLsc
    Owning component : Unknown (update pooltag.txt)
    ffffe0000f4fc330 size: 50 previous size: d0 (Free ) KLWp
    ffffe0000f4fc380 size: 100 previous size: 50 (Allocated) KPXY
    ffffe0000f4fc480 size: a0 previous size: 100 (Allocated) dlib
    ffffe0000f4fc520 size: d0 previous size: a0 (Allocated) KLsc
    ffffe0000f4fc5f0 size: 90 previous size: d0 (Allocated) KLsm
    ffffe0000f4fc680 size: d0 previous size: 90 (Allocated) KLsh
    ffffe0000f4fc750 size: 250 previous size: d0 (Allocated) @GM2
    ffffe0000f4fc9a0 size: d0 previous size: 250 (Allocated) KLsc
    ffffe0000f4fca70 size: d0 previous size: d0 (Allocated) KLsh
    ffffe0000f4fcb40 size: 250 previous size: d0 (Allocated) klxm
    ffffe0000f4fcd90 size: 40 previous size: 250 (Allocated) klqi
    ffffe0000f4fcdd0 size: 90 previous size: 40 (Allocated) KLsm
    ffffe0000f4fce60 size: d0 previous size: 90 (Allocated) KLsh
    ffffe0000f4fcf30 size: d0 previous size: d0 (Allocated) KLsh
    ^^ The pool block we're looking at within the pool page belongs to LKsc (unknown). When the owning component is unknown and it alerts to update the pooltag, it's generally a 3rd party driver causing corruption.
    We can confirm this by checking the call stack:
    2: kd> k
    Child-SP RetAddr Call Site
    ffffd000`2256ea48 fffff803`83f18167 nt!KeBugCheckEx
    ffffd000`2256ea50 fffff803`83f17a03 nt!ExFreePoolWithTag+0xe97
    ffffd000`2256ead0 fffff800`023e9918 nt!ExFreePoolWithTag+0x733
    ffffd000`2256eba0 fffff803`83c86000 klwfp+0x7918
    ffffd000`2256eba8 ffffe000`00000000 nt!_guard_check_icall_fptr <PERF> (nt+0x0)
    ffffd000`2256ebb0 ffffd000`2256ebe8 0xffffe000`00000000
    ffffd000`2256ebb8 00000000`70574c4b 0xffffd000`2256ebe8
    ffffd000`2256ebc0 fffff800`01992d60 0x70574c4b
    ffffd000`2256ebc8 fffff800`019aaf51 klflt+0xed60
    ffffd000`2256ebd0 ffffe000`0048d2f0 klflt+0x26f51
    ffffd000`2256ebd8 ffffc000`1197b000 0xffffe000`0048d2f0
    ffffd000`2256ebe0 ffffe000`0e0282b0 0xffffc000`1197b000
    ffffd000`2256ebe8 ffffe000`0e09a2a0 0xffffe000`0e0282b0
    ffffd000`2256ebf0 00000000`00000000 0xffffe000`0e09a2a0
    ^^ The driver(s) which appeared to have attributed to the corruption are Kaspersky drivers, with
    klwfp.sys (the one that caused the pool corruption) specifically being the Network Filtering Component driver for Kaspersky.
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high. This bug check is usually caused by drivers that have used improper addresses.
    Unable to load image \SystemRoot\system32\DRIVERS\klwfp.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for klwfp.sys
    *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
    Probably caused by : klwfp.sys ( klwfp+6ff1 )
    ^^ Once again, the Network Filtering Component driver for Kaspersky.
    Remove and replace Kaspersky with Windows 8's built-in Windows Defender for temporary troubleshooting purposes as it appears to be causing NETBIOS conflicts:
    Kaspersky removal - http://support.kaspersky.com/common/service.aspx?el=1464
    Windows Defender (how to turn on after removal) - http://www.eightforums.com/tutorials/21962-windows-defender-turn-off-windows-8-a.html
    Regards,
    Patrick

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