N70 firmware-update - doesnt continue "searching f...

Hi everybody
I have trouble updating the firmware.
I installed everything as I was supposed to and connected the nokia n70 with the computer via USB. PC Suite recognized the phone and i clicked the button to update the firmware. in the upcoming window "nokia software Updater" i followed the instructions and clicked on start. it started with the message "searching for a connected phone" and thats it. it is searching for... well, 20 minutes now, but earlier this day it was searching for an hour.
Twice i managed to come to "detecting your phone", but those times it got stuck then.
The connection works fine. I can use every other application in pc suite without any trouble. The computer has the requirements and its pretty new, so there should not be any problem.
i also turned off the anti virus program (norton). I reinstalled the software (PC Suite, Software Updater and USB-cable connection) with norten being turned off, but nothing helps
one last thing: i own the phone for 3 weeks now and got it from a friend. the friend had the phone from a contract with vodafone, but i do not believe that there should be a problem.
please help me.
furthermore i just found out that my n70 makes a noise when the light of the phone (display background / keyboard) is on.
The noise is kind of like "hmmmmmm". Like a recharger. what do you know about that?
well, thanks alot for your help,
Bernd

Hi everybody:
Here is the reason for the problem
Norton doesnt like the nokia software updater.
I uninstalled norton and suddenly i was able to update my phone.
So:
The reason for hanging at "searching for a connected phone" is norton! deactivating norton does not help! you have to uninstall norton!!!
thanks for your help

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