N73 - annoyed to hell with nokia

well n73 had it 4 less than 24 hours from orange replacment for my totally unreliable 6680 total of 16 handsets in 12 months
nice lookin handset good features but
turn the thing on and it instantly connects to wap (packet data ended using the red key ) (costing me money) not impressed, turn it off on battery out a full reset and it still does it, rang orange tech support 45 mins on hold to be told oh were not sure we will try to resolve the problem and ring you when we have a fix, totally not acceptable, put sim card back in 6680 and that goes bottoms up as well!! now forced to use a brick as a phone the 6680 is under 2 weeks old and is dead the n73 has problems but thank god for the old trusty 702 still alive and kicking
any one got or know of a fix for my N73???? as TBH im rather annopyed with my nokia build quality and software problems dont seem to be sorted, is it me or is the product totally rushed not product tested thoroughly????? since the introduction of the new "smartphones" ive had nothing but problems!!!!!!!!!!

13-Oct-2006
05:30 PM
elmo wrote:
... turn the thing on and it instantly connects to wap (packet data ended using the red key ) (costing me money) not impressed, turn it off on battery out a full reset and it still does it ...
You can thank Orange for this 'feature', many Orange variant Nokia handsets e.g. N70, N80 etc. are blighted by automatically connecting to data services and costing the owner money.
S.
History: Motorola MR30, Nokia: 7110, 7650, N70, N80, N82, X6 (32GB), Samsung Galaxy SII
Current: Samsung Galaxy Note3 Black

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    @nokia.com wrote:
    > Dear Samir,
    > Thank you for emailing Nokia Careline.
    > With regarding to your inquiry kindly note that I did check the case again for you and it is still under process and once we got any new feedbacks be sure that we will come back to you, we are so sorry for being late.
    > Should you require any further assistance, please do not hesitate to contact the Nokia Careline and speak to any of our Customer Service Executives on 19876, between the hours of 9am and 8pm (local time), Saturdays to Thursdays. For online assistance, please visit http://www.nokia.com/mea/contactus.
    > Register with Nokia Connections and you will receive a bimonthly fun newsletter about the latest products and events. Click below to register.
    > http://www.nokia.com/mea/nokiaconnections
    > Kind regards,
    > Nokia Careline
    > Nokia Middle East & Africa
    >
    > [THREAD ID:2-48X8FP]
    > -----Original Message-----
    > From: @yahoo.com
    > Sent: 28/03/2008 04:46:14
    > To:
    > Subject: Nokia Careline - Samir Khalil - Nokia N76
    > Dear Mr. *****,
    > from you sent case no. 2-262950130 u told me 48hrs and
    > i will have reply till now 10 days no one from your
    > team call me or told me anything about my complaont is
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    > investigate forever and ur careline number in Egypt
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    > in Egypt so plz dont send ur customer service in ur
    > emails its just Fake number not working number i hope
    > if u in egypt to try it by yourself.
    > i will print all emails about my case today and all
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    > warranty and will wait Last 48hrs am sorry i will take
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    > accepted by any mean.
    > ***This msg. to Mr.
    > Samir Maher
    > EGYPT
    Dear Samir,
    Thank you for emailing Nokia Careline.
    With regards to your enquiry, kindly be informed that your case is still under investigation and a resolution is expected shortly. Rest assured, your case has not gone forgotten and we will revert as soon as a resolution is achieved.
    Should you require any further assistance, please do not hesitate to contact the Nokia Careline and speak to any of our Customer Service Executives on 19876, between the hours of 9am and 8pm (local time), Saturdays to Thursdays. For online assistance, please visit ‘ASK Nokia’ at our website www.nokia.com.
    Register with Nokia Connections and you will receive a bimonthly fun newsletter about the latest products and events. Click below to register.
    http://mea.nokia.com/A4211102
    Kind regards,
    Nokia Careline
    Nokia Middle East & Africa
    [THREAD ID:2-48X8FP]
    -----Original Message-----
    From: @yahoo.com
    Sent: 20/03/2008 06:12:29
    To:
    Subject: complian is done
    Dear ,
    48hrs passed and nothing happen no one come back tome
    with any feedback frpm complain department actualy its
    72hrs my case no. 2-262950130 for nokia n76.
    that's the maximum respect you show to you customer's?
    am asked lot's to call me or your manager to call me
    samir or the resposible to this
    department call me and nothing happen.
    Dear Samir,
    Thank you for emailing Nokia Careline.
    Thanks you for your cooperation, I do appreciate that
    and I did a
    complain for you and here is the Service Requisite
    for you complain:
    2-262950130. our complain department will come back
    to you within maximum 48
    Hours.
    Should you require any further assistance, please do
    not hesitate to
    contact the Nokia Careline and speak to any of our
    Customer Service
    Executives on 19876, between the hours of 9am and 8pm
    (local time),
    Saturdays to Thursdays. For online assistance, please
    visit
    http://www.nokia.com/mea/contactus.
    Register with Nokia Connections and you will receive a
    bimonthly fun
    newsletter about the latest products and events.
    Click below to register.
    http://www.nokia.com/mea/nokiaconnections
    Kind regards,
    Nokia Careline
    Nokia Middle East & Africa
    [THREAD ID:2-48X8FP]
    -----Original Message-----
    From: @yahoo.com
    Sent: 16/03/2008 23:46:13
    To:
    Subject: Advice about your complian
    Dear ,
    this 2nd time i send this information in 3 weeks :
    Nokia N76:
    1. Job Order Number./1526584 & 1537749
    2. Authorized Service Center./Raya
    3. your full name and your phone number./Samir Maher
    Khalil-
    4. issues./1. Camera with very bad Quality &
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    Material of the mobile its very very bad & not safty
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    6.low or NO at all performence battery there no
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    maybe more deping. 7.Handfree with errors in the
    cable. 8.sms date not accurate with local time .
    9.high price with no need 3650 LE in 25/05/2007.
    my mobile after this date sent to Raya to fix it
    twice everytime not less than week with very bad
    customer service attuide which bad experince for
    customer nokia(could u plz visit any of them as
    mystery shopper)let's feel as customer,after all they
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    again for the same problem's till now suffring from
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    much my mobile important in my life & my work.please i
    need a help from Nokia i have been esclated from 3
    weeks and till now u didnt solve anything 4 me or even
    give me any helpful feedback.waiting ur feedback plz
    offer me solve for every problem from those and
    clairfy with details in ur email ok.
    5. faulty.
    6. Serial Number./
    7. Date of purchase./ 25-05-2007
    8. Date of send to repair./1st. time : 16/06/2007 &
    2nd. time: 19/06/2007
    9. Person name that you did contact with./sure can't
    remmber but i contact with Raya- Mesadak shop manager.
    ****Case no. : 2-258561699
    ***I will wait call from you
    Thanks
    Samir
    Mpderator note: personal information removed. It is unwise to publish personal contact information and unique serial numbers on the internet.
    Message Edited by michaels on 20-Sep-2008 03:25 PM

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    Hi there,
    when using Navigation in conjunction with Nokia Maps on my N95, all streets and towns which contain any special character in their name (for example: é, è, ü, ä, ö, etc…) do appear as unreadable garbage on the screen of the N95.
    I only noticed the problem after having purchased the 3 years license Navigation upgrade (EUR 99.99) and immediately notified Nokia. That was back in October. Since then I have called them at least 10 times and ultimately I have asked for a refund as no solution is still available.
    In all these calls with Nokia, the only reasonable argument I heard was that maybe (!!!) the new software update version 20.0.015 released back at the end of November could solve the issue. Unfortunately, for my phone (which is a branded one) the update is not yet available.
    Today, after calling them again, I was told that Nokia’s policies do not foresee refunds and therefore my request has been rejected. I was told to bring my phone to a Nokia Store and see if they can help me (I don’t see how). I was also told that maybe I would have to send-in the phone for repair.
    This is soooo frustrating that despite the 3 months of patience and all the money spent for the N95 (not quite cheap), the navigation upgrade and the phone calls to Nokia, I still have the same issue. I will probably end up filing a complaint with a monthly consumer’s magazine in the hope they will publish my story.
    After all, it may not even be Nokia’s fault but rather the guys who are responsible for the maps, but if Nokia accepts to have a commercial venture with a vendor, than they also accept liability for the joint product. And by turning down my legitimate request for refund, they have proven not to give a **bleep** about people like you and me.
    Forgive me for the long post - needed to release some of the frustration...

    I have been using an N95-8GB since Nov.'07. From my experience with this phone that has a built-in mass memory besides the phone memory. I had trouble retrieving some of the softwares I have installed. For eg. I have saved some themes in the mass memory & I could not find it when I want to delete it. There are some 3rd parties games software inside where I cannot even delete
    This is what I don't like about the phone. I have bought an N82/Black recently as it uses an external memory card.
    Coming back to Nokia maps. Personnaly, I don't think they are that good & I have problem downloading it into my phone from my PC after having downloaded it from Nokia.
    By the way the Nokia map is not even the latest map 2.0. Is still a 1.0
    I used Navfone map software & it works OK in the 8GB. You have to purchase it.
    I have used a couple of N-series phones in the past ie. N-90, N-70, N-71, N-73, N-80/Black, N95, N-95/8GB & now N-82.
    Common with all N-series phones. After you have disconnected when you are done with your call you have to wait for a while before the word "disconnected" disappears.
    The more features it has, the more problem you are gonna to encounter.
    Unless you want to download softwares into your phone & have a good camera thats where the N series phones come in.
    For normal usage, a 40 series phone will suffice.

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