N73 does not turn off when on Silent
I received my N73 yesterday and it's fine, apart from two issues. The first is that if once turned on, I change the profile to Silent and then either press and hold the power button or press the power button and then select swicth off, the N73 appears to do that ... but doesn't. It seems to enter some sort of standy mode with the time, profile, etc. displayed as a screensaver, but nothing appears to turn it back on again. Same with touching the scroll button: it lights the keypad and the screen comes up white, but nothing else.
When in General profile, it's fine.
Any ideas? (It's on 3 X-Series, if that makes a difference)
I put a support request in on the website, and got called up on Boxing Day(!), suggesting that I take the phone back and got a replacement.
I tried and tried to point out that this wouldn't help, and that it was a software problem, but he was insistent that this was the way I should try and fix it, and that I wasn't listening to his suggestion. No number of times that I told him that his suggestion WOULDN'T WORK, he repeatedly insited that this was the best course of action.
I then asked if he was going to close my support case, and I was told he was. Useless cretins.
Some chap in the shop has since told me to expect a software update towards the end of January or start of Feb. I won't be holding my breath, but at least I'm used to switching my phone onto general before turning it off.
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